Nice place to relax
While the grounds and the pool area were very nice, parking in the rear of the building and the long trek to our room was tiring. Had dinner one night while there with another couple, my meal was ok, my wife's was terrible. Drinks.... were so small it was insulting!
Everything was perfect but the rooms are unacceptable. We stayed in the Casitas which were a pretty penny and they are simply run down and the musty, mildew smell is horrible. Had to wash everything and even air out suitcases as the stench was absorbed into the material. Also, the sink had a bad smell to it. If the rooms were remodeled and refreshed, then this resort would get 5 stars from me. As is, right now, I would give the resort 2 stars.
Beautiful surroundings. Spent some time in the pool area. Thank you for the family friendly
The staff are friendly and helpful. The pool and water slide are amazing. Our room was clean and nice. However, the halls and elevators were dirty and had spider webs that had been there for a while.
I have four children so for us the pool/slide area were used mostly with our stay!
The peace and quite of the property was very relaxing. Not mention the beautiful views of the mountains from our balcony.
Resort was spotty about requiring guests to wear masks in public spaces. Staff/security didn’t seem up to snuff—I discovered the gate to the backside of the complex propped open with a rock several nights in a row. In terms of view, don’t bother paying for a “Mountain View”. I did and I could see a mountain from my patio, but it also abutted a parking lot. I wish I knew that a “Mountain View” room also met you were facing the parking lot. I would NEVER have paid extra for that. Really bait and switchy.
Clean all around and peaceful. Friendly staff and the beds were amazing.
Spacious junior suite. ,clean. Staff wore masks. Due to corona pandemic most amenities were unavailable. Restaurants closed. Massage, spa were closed. Pool had limited hours.
The rooms are cool because you get a small balcony. However, the screen and door that you open to get outside is unserviceable and so are the locks.
Located in El Conquistador, El Conquistador Tucson, A Hilton Resort is adjacent to Pusch Ridge Golf Course and within 2 miles (3 km) of Oro Valley Aquatic Center. This 428-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa.
Explore the resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:30 AM to 11:00 AM.
Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include patios, refrigerators, and coffee makers.
El Conquistador Tucson, A Hilton Resort features a golf course, a full-service spa, and 3 outdoor pools. Valet parking is offered for USD 15 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa resort include a children's pool, a 24-hour gym, and outdoor tennis courts.
Nice place to relax
While the grounds and the pool area were very nice, parking in the rear of the building and the long trek to our room was tiring. Had dinner one night while there with another couple, my meal was ok, my wife's was terrible. Drinks.... were so small it was insulting!
Thank you for sharing your experience with us. I apologize for the inconvenient parking for the room location. We will share this with our Front Desk and Guest Services team as they can offer assistance to your room. We will look into your dining experience and share your commentary on the meal with our Chefs and Leadership.
Everything was perfect but the rooms are unacceptable. We stayed in the Casitas which were a pretty penny and they are simply run down and the musty, mildew smell is horrible. Had to wash everything and even air out suitcases as the stench was absorbed into the material. Also, the sink had a bad smell to it. If the rooms were remodeled and refreshed, then this resort would get 5 stars from me. As is, right now, I would give the resort 2 stars.
Thank you for the insight into your stay and we have noted your concerns about the room condition and need for a remodeling. We have shared this with our Leadership team. I apologize that your stay was negatively impacted due to the condition of your guestroom accommodations.
Beautiful surroundings. Spent some time in the pool area. Thank you for the family friendly
Thank you very much for both the review and for choosing the El Conquistador for your stay. We are pleased you enjoyed your overall stay with us and do hope that you return soon.
The staff are friendly and helpful. The pool and water slide are amazing. Our room was clean and nice. However, the halls and elevators were dirty and had spider webs that had been there for a while.
Thank you for recognizing our amazing and friendly Team Members. We are pleased that you enjoyed yourself at the pool and Desert Springs. We will address the elevators and corridor areas that you highlighted. Have a great day and we hope that you can return in the future.
I have four children so for us the pool/slide area were used mostly with our stay!
Dear Anonymous, Thank you for taking the time to let us know about your stay at El Conquistador. We are happy to read your four children were able to take advantage of our recreational facilities including the pool and slide. We hope you have the opportunity to return in the foreseeable future. Regards,
Thank you for being our guest during your stay at El Conquistador. We hope you enjoyed your stay with us. We look forward to returning when your travel plans permit. Regards,
The peace and quite of the property was very relaxing. Not mention the beautiful views of the mountains from our balcony.
Thank you for the wonderful comments on your experience at our Resort. We do hope you can return for a future visit.
Thank you for the review of your recent stay at the El Conquistador Resort and Spa. We appreciate the loyalty to Hilton and we do hope that you can stay with us again in the near future.