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Sedona Summit Resort by Diamond Resorts

3.5 out of 5.0

Recent guest reviews

The place was nice, overall. Check in was easy and I simply advised them I wasn't interested in the "welcome package" (based on other reviews I'd read) and they didn't push any further. We first received a first floor studio, but when we tried to take a quick nap, we could hear the second floor guests stomping around. We went back and requested a second floor; they obliged. The furnishings are pretty dated, the fridge kept making a loud whirring noise, and the A/C was pretty loud too. Outside, the pools and jacuzzis were really nice (especially the Mesa jacuzzi overlooking the vista!) and the property was quiet, which was nice. The wifi was terrible throughout the property and cell service if essentially non existent, but if your point is to get away and disconnect, then it's perfect. Overall, the property was okay as a hotel, but I'm surprised they try to pitch this as a timeshare property!

The location was excellent, the staff was friendly & efficient, but the studio needed work. Several maintenance problems. Facility was like a timeshare.

We were on our cross country road trip. We have chosen Diamond Resorts hotels in three different locations, simply because we have developed trust in this Brand from our previous trips. All of the hotels we have stayed delivered consistent quality along with the matching values.

Overall great resort, lots of activities to partake in. We always like having kitchen as kids are picky, so cooking makes sense for us. Check in early to avoid the rush that occurs around 4p. Waited a bit in line, but nonetheless room was ready, nice, and clean (except for toilet, which had a ring I think due to poor function). They did fix this promptly. Great pools, especially the hot tub overlooking the pool. Great way to supervise kids. Resort was centrally located making it easy to get to every thing. The gym was respectable though limited numbers of cardio machines. Hiking, sightseeing, day trips. Sedona is relaxing and healing!

The facility and staffing were outstanding. It was quiet, very comfortable, well maintain and the service was excellent. The only two issues are the internet connection is VERY low quality, speed and connectivity. Also they state internet is included but it is a daily charge for 'free internet'. Lastly, cell service/reception in that area is VERY poor.

Our entire stay was positive with clean facilities and responsive staff that provided excellent service. We took my 97 year old mother. Even though the unit we stayed in was not an ADA room, the staff provided accommodations to make my mother's stay comfortable. Over all we had a very enjoyable stay. I would recommend this resort to anyone.

After check in, time share sales lady literally tries to follow us out of lobby. Hotel room stinks when we open door- filthy, old carpeting. Paint on walls is chipped, mismatched (patched) in areas. Fan is noisy and has one diff color blade...not what you expect for 'resort' Renevetions going on that we weren't forewarned about- pool and lobby entrance closed briefly as they were painting...very inconvenient and disruptive. Made our visit to Sedona lousy, as we could not relax at the hotel.

Location was wonderful. The hotel and staff was verry nice. I look forward to another stay.

The Hotel seems a bit dated. The view was not very good from either room we stayed. I would not plan another with his resort. The staff was very kind.

We enjoyed the place and staff were very nice. They could dial back the amount of Time trying to sell us time shares.

I have stayed at diamond many times when I come to sedona AZ.. we always enjoy our stay. It is close to many trails. And has easy access.

A nice hotel described exactly as what was presented. Parking was impacted, and we got a bad scratch on my new car backing out too close to the shake rock surrounding the lamps in the parking. My friend said he couldn't see how much it jutted out and I will have to get a paint repair job. The TV was difficult to navigate, which was unfortunate because I had a suitcase fall out if the car onto my foot and tear the skin along the bone, requiring immediate urgent care attention. The staff was very nice checking us in late, but unable to put my friends room adjoining mine, as I was bed ridden the rest of the trip with 26 stitches in my leg. Extra towels and ice were brought to the room which was so appreciated. A crying baby was in the room adjoining, even though we asked for very quiet rooms. The kitchen was nicely stocked and the rooms were spacious and clean. The bathroom and cabinet space was fabulous. I would definitely stat here again and would have taken advantage of the beautiful walkway adjacent to the property, I could only walk. Keys to my room did not work after the first day.

We lived the place and enjoyed our stay. Pools great, clean room, great location. I was very shocked to come home to an untidy room late afternoon and have the front desk tell me they don't have housekeeping services for our 3 night stay! Also every time we talked to the concierge about basic coupon or question they go into a lengthy sales pitch...not something's I'd like after a day of travel or when I'm trying to hit the road to go home. They are very aggressive about it too. wifi is very very terrible too. That all said we really did love our stay.

We arrived really late in the evening( actually very early morning) and were panicked because what we thought was the main check in desk area was locked. Thankfully we called the 1800 number and found it was just a slight bit further up the road. We got a studio for two of us and it was enough room to suit is us just fine. Kitchenette was nicely stocked for when we wanted to cook our own, bathroom was decent sized. Storage space was average and plentiful enough. We were very close to the nicely heated pool and hot tub which was great! The workout area was small but we never used it-we got lots of exercise hiking. The only complaint we had was that the bed was a little hard for our liking.

Nice hotel. Did not give 5 stars because the room had a musty smell and the bed was a little on the hard side.

It was a truly beautiful place but I didn't know it was a timeshare and the continuous high pressure sales really turned me off.

Nice stay. Comfortable, quiet, clean, very responsive and friendly service.

Comfie, well landscaped, nice views. All good except time share pitch that is bundled with check-in process.

Have stayed here many times. This time there was a glitch. The first night noticed at least the bottom sheet was NOT clean. Sand or some similar granular substance was all over the sheet - especially toward the head of the bed. But this was a first. In the past there had never been a complaint - always praise. After the desk was notified - the bed was changed within five minutes. So again - this was very unusual.

4055 Navoti Dr Sedona AZ

Hotel highlights

  • Free in-room WiFi
  • Free parking
  • 4 outdoor pools
  • Fitness center

Located in West Sedona, Sedona Summit Resort by Diamond Resorts is within a few miles (5 km) of sights such as Amitabha Stupa and Sugarloaf Mountain Trailhead. This 417-room, 3.5-star condo property welcomes guests with 4 outdoor pools and conveniences like free in-room WiFi and free self parking. It's also close to Coffee Pot and Cathedral Rock.


Rooms

The 417 air-conditioned condos feature patios and afford space to spread out with living rooms and dining areas. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities. Weekly housekeeping is available.


Property features

Guests staying at Sedona Summit Resort by Diamond Resorts enjoy access to 4 outdoor pools, a fitness center, and 6 spa tubs. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include WiFi in public areas, an arcade/game room, and express check-out.

Room options

Studio

Queen 1 | Sleeps 4

Standard Room, 1 Bedroom

King 1 | Sleeps 4

Standard Room, 2 Bedrooms

Twin 2 | Sleeps 6

Guest reviews for Sedona Summit Resort by Diamond Resorts

Everyone (24) Couples (72) Business (2) Family (40) Friends (6) Other (8)
3

okay, but nothing "diamond" about it

Everyone

The place was nice, overall. Check in was easy and I simply advised them I wasn't interested in the "welcome package" (based on other reviews I'd read) and they didn't push any further. We first received a first floor studio, but when we tried to take a quick nap, we could hear the second floor guests stomping around. We went back and requested a second floor; they obliged. The furnishings are pretty dated, the fridge kept making a loud whirring noise, and the A/C was pretty loud too. Outside, the pools and jacuzzis were really nice (especially the Mesa jacuzzi overlooking the vista!) and the property was quiet, which was nice. The wifi was terrible throughout the property and cell service if essentially non existent, but if your point is to get away and disconnect, then it's perfect. Overall, the property was okay as a hotel, but I'm surprised they try to pitch this as a timeshare property!

By , from fort lauderdale, FL on Sep 18, 2017

2

needs work

Everyone

The location was excellent, the staff was friendly & efficient, but the studio needed work. Several maintenance problems. Facility was like a timeshare.

By , from Kingman, AZ on Sep 2, 2017

4

a pleasant stay

Everyone

We were on our cross country road trip. We have chosen Diamond Resorts hotels in three different locations, simply because we have developed trust in this Brand from our previous trips. All of the hotels we have stayed delivered consistent quality along with the matching values.

By , from California on Aug 23, 2017

4

beautiful views and location

Everyone

Overall great resort, lots of activities to partake in. We always like having kitchen as kids are picky, so cooking makes sense for us. Check in early to avoid the rush that occurs around 4p. Waited a bit in line, but nonetheless room was ready, nice, and clean (except for toilet, which had a ring I think due to poor function). They did fix this promptly. Great pools, especially the hot tub overlooking the pool. Great way to supervise kids. Resort was centrally located making it easy to get to every thing. The gym was respectable though limited numbers of cardio machines. Hiking, sightseeing, day trips. Sedona is relaxing and healing!

By , from Silver Spring, MD on Aug 12, 2017

4

beautiful place to stay

Everyone

The facility and staffing were outstanding. It was quiet, very comfortable, well maintain and the service was excellent. The only two issues are the internet connection is VERY low quality, speed and connectivity. Also they state internet is included but it is a daily charge for 'free internet'. Lastly, cell service/reception in that area is VERY poor.

By , from Portland, CT on Jul 26, 2017

5

very good place with great service and staff

Everyone

Our entire stay was positive with clean facilities and responsive staff that provided excellent service. We took my 97 year old mother. Even though the unit we stayed in was not an ADA room, the staff provided accommodations to make my mother's stay comfortable. Over all we had a very enjoyable stay. I would recommend this resort to anyone.

By , from Broomall, Pennsylvania on Jul 10, 2017

1

never going back here- worst stay in sedona ever.

Everyone

After check in, time share sales lady literally tries to follow us out of lobby. Hotel room stinks when we open door- filthy, old carpeting. Paint on walls is chipped, mismatched (patched) in areas. Fan is noisy and has one diff color blade...not what you expect for 'resort' Renevetions going on that we weren't forewarned about- pool and lobby entrance closed briefly as they were painting...very inconvenient and disruptive. Made our visit to Sedona lousy, as we could not relax at the hotel.

By , from Gilbert on Jun 1, 2017

4

a very nice place.

Everyone

Location was wonderful. The hotel and staff was verry nice. I look forward to another stay.

By on May 31, 2017

3

nice area.

Everyone

The Hotel seems a bit dated. The view was not very good from either room we stayed. I would not plan another with his resort. The staff was very kind.

By , from Ohio on May 25, 2017

4

nice place. tv was on its way out, shower shabby.

Everyone

We enjoyed the place and staff were very nice. They could dial back the amount of Time trying to sell us time shares.

By , from canyon Lake tx on May 8, 2017