8/10 Good
Trisha
Traveled with family
Jan 9, 2026
We had a casita with a fireplace. Pretty awesome room. Except for the smell. After some drama and on the second day we finally found the problem ourselves… the toilet was not sealed and the sewer smell was terrible. We were even told that there had been other complaints about the room. But the problem wasn’t fixed. Front desk was pretty unconcerned with the smell and us wanting a different room… even with my young daughter with me. Asked to speak with a manager and still haven’t heard back. It has been a week. Emails and phone calls, with no answer.
The property was beautiful. Pool was pretty awesome. Restaurant staff was amazing. The area was like a little village. Wish the room drama hadn’t messed it all up. And honestly if the staff or manager were interested in even communicating and caring about their patrons… would change a lot. I paid $200 a night and that was not worth it. A response or compensation is what I am looking for.
Trisha
Stayed 2 nights in Jan 2026




































