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Recent guest reviews

The room was dirty, the shower was dirty, the sheets were stained. There was only one pillow for a king bed. There were two remotes for the TV but neither worked. There was constant noise from what looked like drug dealers staying there permanently. There was Constant police activity. Overall just a very dirty and uncomfortable place to stay. There’s no way to relax and get a good night sleep there. I would never stay there again and I would never let anyone I know stay there.

I didn't like anything about it. It was nasty dirty and didnt stay and they gave me a receipt for a refund that was not put back on my account and they charged us twice

Dirty towels. Need new furniture. Bad batteries on the remote.

Not much to like. Many rooms were deserted under repair? Bed linens and rugs were soiled, tvs hard to use, lights sometimes work....what else can you say?

Fast check in room was klean plenty of space pillows are very komfertable so is the bed

The staff here is very nice thank lupita and other staff members for going out of your way too make me and my wife feel comfortable and allowing us too stay very nice clean rooms newly renovated made sure we were talin care of due to my. Situation

Pet friendly, great casual on site restaurant and super economic value

They demanded a credit card on file and charged an additional $100 “just in case”. Now I don’t think that’s too unusual, for a descent hotel. This isn’t a descent hotel. The first room I was sent too, smelled bad, had gross stained carpet, the bathroom has towels on the floor and the largest cockroaches I’ve ever seen in the tub. About 3-4 inches long. There was a crushed roach in the tub (so someone did that and left the body) surrounded by 3 of its closest friends. I assume for the funeral? I went to the desk and demanded a new room. I was given a new room and could tell they are TRYING to fix up the place. It has all new tile. Everywhere. The whole room. Not a carpet or rug to be seen. The room had my king bed up on one side and a large open, nothingness everywhere else. No table. No couch. Just tile. The bathroom was clean and had more tile. No tub, but a nice shower. No hot water though. That’s also new. How does a hotel not have hot water?? And no. It’s not because I couldn’t figure out the handle. It was a simple on/off, 1/4 turn handle. Not much to get wrong. I even let it run for several minutes hoping it would heat up. It didn't. My shower was awful. The king bed has 3 small pillows, lined up, didn’t even cover half the headboard. Sheets were stained. Slept on top of blanket for some semblance of cleanliness. Maybe it will get better. But it will take a lot of work. 1. Demand the remodeled room. 2. Bring your own pillows and bedding.

The coffee machine leaked so no coffee in the room. No hair dryer it was missing. No internet for the first two days. We did have internet on the last day. Vent in bathroom leaked smoke and possibly marijuana which made it hard to breathe. No clothes hangers. Had to go to the front desk to get wash cloths and hand towels on two days. The older lady at the front desk was very nice but the other workers seem to do nothing but gossip. The front desk area is nice but as you walk behind the farther building it looks very delapidated and unsafe. No laundry facilities although there are signs. Not sure what is going on at this hotel?

Lobby looks nice. Rooms with old dirty stained carpet, bed uncomfortable, coffee machine didn’t work and TV was not setup properly. Indifferent staff.had reservations for 2 nights left after only 1 night due to above.

We really enjoyed our stay especially for the price. What I don’t understand is why the front desk staff told us the hot tub was closed when we called to inquire about it, but when we got there it was open and warm.

Nice and clean. Our heater was not working and we were moved to another room.

There was no hot water in the shower. It took for 20 minutes, and then it was not hot enough. Bed was like sleeping on concrete.

Woah, well this time my experience was way different than before: We booked a Non Smoking, 2 beds room. We got to the lobby, everything went great there, friendly staff, fast check in, etc. but the first room that we got was a smoking room, and it was dirty, restroom door didn't close, so we requested to get a different room, we got it and it was a little bit cleaner but not completely, it was a non smoking but it was just one bed, so we had to go once again to the lobby and we got a different room again, this time it was non smoking, two beds, restroom was ok, the sofa was heavily torned, which personally,i don't mind because i dont use it, but it doesnt look good at all. Sheets had some stains. We could sleep well but it was a big hassle this time to have an OK room. I've defended this hotel before because i've had great experiences but this was totally different. And the check-out process was different, there was a lady in the entrance, not in the lobby counter, receiving the key cards. I Hope you guys can work on these matters to be better!

The hotel was clean, coffee in room and was hapoy to give a couple extra cups because I am a coffee lover. Pool was clean, although it was a bit too chilly to swim. Free breakfast was good. Cereal, fresh coffee, oatmeal, juice and a nice selection of danishes. Enjoyed our stay.

Front desk issued my room key to someone else. I was in my room luckily and someone tried getting inside but couldn't because I had the deadbolt and door locked. As soon as I went to the door (thinking it was house keeping) I realized that the front desk gave someone else my room! Terrible experience. WiFi very slow, breakfast was sugary juice and oatmeal- very deceptive description. The room was a non smoking room and stunk like years of cigarettes. Never again.

W Grant Rd Tucson AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in El Rio Acres, GLH Hotel is within a few miles (5 km) of popular sights such as Tucson Convention Center and Fox Theatre. This hotel has 140 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an outdoor pool.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

All of GLH Hotel's 140 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs. Free local calls, hair dryers, and ironing boards are other standard amenities.


Property features

Guests staying at GLH Hotel enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this spa hotel include conference space, laundry facilities, and a TV in a common area.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for GLH Hotel

Everyone (22) Couples (1) Family (4)
1
Everyone

The room was dirty, the shower was dirty, the sheets were stained. There was only one pillow for a king bed. There were two remotes for the TV but neither worked. There was constant noise from what looked like drug dealers staying there permanently. There was Constant police activity. Overall just a very dirty and uncomfortable place to stay. There’s no way to relax and get a good night sleep there. I would never stay there again and I would never let anyone I know stay there.

By , from Dallas, TX on Jul 19, 2020

Review comment responded on Jul 20, 2020

thank you

1
Everyone

I didn't like anything about it. It was nasty dirty and didnt stay and they gave me a receipt for a refund that was not put back on my account and they charged us twice

By on Jun 19, 2020

Review comment responded on Jun 22, 2020

sorry to hear that

3
Everyone

Dirty towels. Need new furniture. Bad batteries on the remote.

By on Jun 1, 2020

Review comment responded on Jun 13, 2020

Thank you ! Please come again

3
Everyone

By on May 14, 2020

Review comment responded on May 26, 2020

Thank you

1
Everyone

By on Mar 9, 2020

Review comment responded on Apr 22, 2020

thank you

2
Family

Not much to like. Many rooms were deserted under repair? Bed linens and rugs were soiled, tvs hard to use, lights sometimes work....what else can you say?

By on Nov 26, 2019

4
Everyone

Fast check in room was klean plenty of space pillows are very komfertable so is the bed

By on Oct 27, 2019

5
Partner Couples

The staff here is very nice thank lupita and other staff members for going out of your way too make me and my wife feel comfortable and allowing us too stay very nice clean rooms newly renovated made sure we were talin care of due to my. Situation

By on Oct 26, 2019

4
Everyone

By on Jul 21, 2019

5
Family Family

Pet friendly, great casual on site restaurant and super economic value

By on Jul 1, 2019

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