This is a nice, homey place. I send all of my guests there.
My husband daughter and I stayed her Valentine’s Day weekend for a last minute staycation. My daughter really wanted a giant bathtub so we booked the suite with jacuzzi tub. Checking in we thought it was a decent hotel. They were out of wine and offered free drinks at the bar next door that we gladly took. As we entered our room we were hit with the smell of stale cigarettes. Nothing the ac and open window didn’t fix. While the room was airing out we left to get some dinner and go roller skating and came back. No more smell. We thought great. Daughter wanted to take a bath. I set it up for her. It worked amazingly! She was beyond happy. The room was dated and things were cracking but it’s a motel. Not a swanky hotel. As we were getting ready for bed we found something disturbing in the room. I immediately went to the front desk. I was angry as hell. However, Maria was working that night and she was so sweet it was difficult to be angry. My husband and I debated checking out but my daughter had fallen asleep while we discussed our options. We chose to stay the rest of the night. The walls are so thin you can hear the neighbors in great detail. It was difficult to fall asleep to that as well as the bed feeling like a rock. My husband and I hardly slept through the night. The AC worked great too we kept it running all night and woke up freezing. The room left us feeling quite gross that a shower doesn’t fix. Front desk was super nice though,we got a full refund.
It was a nice clean place to stay. It was alos comfortable and quiet.
Breakfast was very good Beautiful and enjoyed the location
It's a nice hotel and very clean. Only thing missing was an ice machine which is minor.
Did not like first floor room heard creaking noise when people walk around. Also could hear rooms beside us. Get a 2nd floor room. Local Train is noisy, use ear plugs. Hot tub, pool, exercise room, and breakfast was great. Cookies were good.
The front desk was quick and efficient but not very cheerful. not a big deal, but what upset me the most was that I left a "do not disturb" sign on my door so that cleaning crew would not enter my room. On short stays, I prefer no one entering my room. They entered anyway and cleaned the place. Which is nice, but I have had stuff stolen in the past, which is why I put DND on my door. Not stolen from this property but other hotels.
Microwave provided for our stay. Fresh breakfast every day.
Very convenient for places to visit. The service was excellent.
Rooms very nice. Internet connection not great, but worked. TV channel selection great. Breakfast great. Jacuzzi was nice. Gym and exercise equipment older.
I never used the room because something came up. I tried to get a refund but couldn’t because I pre-paid the room. Called the hotel to see if I could get reimbursed but they said I would have to take it up with orbitz, who I booked it with.
Breakfast was great - good selection, good food, and very attentive staff. The bed was very hard!
Nicely remodeled property with a great breakfast. Pool and outdoor spaces are very attractive and relaxing
Room is older, put better lighting in would help. Listening to the trains most of the night was a problem. The breakfast was great.
Our room was very spacious. Bed was comfortable. Close to I 10. Pool looked nice.
Located in West University within a mile (2 km) of Fox Theatre, Best Western Royal Sun Inn & Suites is within 2 miles (3 km) of other popular sights such as Tucson Convention Center. This hotel has 79 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
All 79 air-conditioned rooms feature furnished patios, sofa beds, and refrigerators. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Best Western Royal Sun Inn & Suites features a nightclub, an outdoor pool, and a fitness center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and a meeting room.
This is a nice, homey place. I send all of my guests there.
My husband daughter and I stayed her Valentine’s Day weekend for a last minute staycation. My daughter really wanted a giant bathtub so we booked the suite with jacuzzi tub. Checking in we thought it was a decent hotel. They were out of wine and offered free drinks at the bar next door that we gladly took. As we entered our room we were hit with the smell of stale cigarettes. Nothing the ac and open window didn’t fix. While the room was airing out we left to get some dinner and go roller skating and came back. No more smell. We thought great. Daughter wanted to take a bath. I set it up for her. It worked amazingly! She was beyond happy. The room was dated and things were cracking but it’s a motel. Not a swanky hotel. As we were getting ready for bed we found something disturbing in the room. I immediately went to the front desk. I was angry as hell. However, Maria was working that night and she was so sweet it was difficult to be angry. My husband and I debated checking out but my daughter had fallen asleep while we discussed our options. We chose to stay the rest of the night. The walls are so thin you can hear the neighbors in great detail. It was difficult to fall asleep to that as well as the bed feeling like a rock. My husband and I hardly slept through the night. The AC worked great too we kept it running all night and woke up freezing. The room left us feeling quite gross that a shower doesn’t fix. Front desk was super nice though,we got a full refund.
While it is unfortunate that not everything was perfect, we're happy to hear that you fondly remember some aspects of your Valentine's Day weekend. We're glad your daughter enjoyed her bath and that our team handled your concerns in a professional manner. Your thoughts will be kept in mind as we continue to improve, and we hope that the next time you're in town, you'll come and see us again.
It was a nice clean place to stay. It was alos comfortable and quiet.
Thank you for your 4-STAR review of our hotel. We appreciate the business. We hope to see you back soon.
Thank you for your 4-STAR review of our hotel. We appreciate the business & look forward to seeing you back soon.
Breakfast was very good Beautiful and enjoyed the location
Thank you for your 5-STAR review of our hotel. We appreciate the business & look forward to seeing you back soon.
Thank you for your 5-STAR review of our hotel. We appreciate the business you have given us over the years & your loyalty to our hotel. We look forward to seeing you back soon.
It's a nice hotel and very clean. Only thing missing was an ice machine which is minor.
Thank you for your 4-STAR review of our hotel. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. We appreciate the business & look forward to seeing you back soon.
Did not like first floor room heard creaking noise when people walk around. Also could hear rooms beside us. Get a 2nd floor room. Local Train is noisy, use ear plugs. Hot tub, pool, exercise room, and breakfast was great. Cookies were good.
Thank you for your 4-STAR review of our hotel. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. We appreciate the business & look forward to seeing you back soon.
The front desk was quick and efficient but not very cheerful. not a big deal, but what upset me the most was that I left a "do not disturb" sign on my door so that cleaning crew would not enter my room. On short stays, I prefer no one entering my room. They entered anyway and cleaned the place. Which is nice, but I have had stuff stolen in the past, which is why I put DND on my door. Not stolen from this property but other hotels.
Thank you for your 4-STAR review of our hotel. Our apologies for not honoring you DND sign and not entering your room. I will be sharing these comments with the staff. We appreciate the business & look forward to seeing you back soon.
Microwave provided for our stay. Fresh breakfast every day.
Thank you for the wonderful review regarding your recent stay at the Best Western Royal Sun. We are happy to hear that you enjoyed free cooked-to-order breakfast and 2-for-1 drinks at the Royal Sun Restaurant & Bar. Thank you for choosing to stay with us; we appreciate the business.
Thank you for your glowing review. It is wonderful to hear you liked our cozy, comfortable accommodations and we look forward to welcoming you and your guests again soon!