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Holiday Inn Express Toronto East - Scarborough

2.5 out of 5.0

Recent guest reviews

we leave in usa . looking great. take care for more cleanness of room and at least put small refrigerator.

we had a good time during our stay. Unlimited tea and coffee all the time

I love the omelette there! And the crew were very patient!

The staff members were very helpful and friendly.Perfect location for our needs.

I was very pleased from the moment I walked up to the front desk at check in. I received a very warm greeting from both staff members. They checked me in and informed me of amenities available. Thought that was a nice touch. Showed a little class. Most places just want to hurry you along with a smile and a wave.

THE DECOR IS GOOD. ROOM IS CLEAN AND THERE IS NO BAD SMELL IS THE ROOM.

We arrived on Saturday at 4pm. We stayed in a king bed - non smoking room. We decided to have a nap before dinner but I was unable to sleep because the bed stunk of perfume! The sheets, pillow, blanket everything smelled of over powering perfume. Before we left for dinner I asked the front desk if they used perfumed detergant. They were unable to help me. I asked if they could change the sheets while we were out and they said that there was no housekeeping. I asked them to leave the sheets and we would change them. When we returned from dinner there was two flat top sheets on the bed. thankfully they did not smell. We removed all the sheets, including the fitted sheet. We called the front desk and asked them to bring us a king fitted sheet. He said that since there was no housekeeping he was unable to assure me of a King sized fitted sheet. When he arrived with the sheet it did not fit. We were tired so I decided to strip the bed of all the smelly sheets and just make due with what we had which was two flat sheets and a small blue blanket. In the morning the front desk asked me for feedback and I told him about the smelly sheets. He listened and thanked me for my feedback. However he finished by saying that "Everyone has their own preferences." I felt unheard and did not get a good night sleep. Expensive price for bad service and a terrible nights sleep. Will not frequent again.

It only took a friendly smile from the front desk and we new we were at a great hotel. We staid at the Holiday Inn Express for only 1 night, the room was very clean and of course the bathroom too. The hot breakfast was very good, there's a little something for everyone. I recommend this hotel!

Although I indicated to the staff, I need the room ready for an early arrival, the staff was not so friendly to accomodate me. I had to leave my stuff that has to be refigerated with the front desk. The room has an odor and the bathroom was not cleaned properly. The bath tub was clogged and a complaint was made but to no avail. So I departed and the clogged tub was not fix. I also complained about the linens on the bed which appeared to be used and requested that they change the linens on the bed.

Our room was clean and cozy. Hotel staff was welcoming and helpful, they went out of their way to provide additional room when i asked for seating for additional family members for breakfast.

This hotel is pretty good. It has huge rooms. I met a nice staff. Breakfast is so so. This location is very far from Towncenter and it has very few and rare buses. I had to walk 35 min to Towncenter on early Sunday.

For being in one of the most dangerous suburbs of Toronto I did not agree with the amount I was asked to pay for this room. I thought the hotel staff was great, and other than the fact the room always smelled a bit moldy and the breakfast was pathetic I didn't mind the hotel.

nice environment, good staff, kind of average. I like the free breakfast and coffee in lobby all day. I like the workout room and the seating areas and the public computer.

It was great and convenient for us to get public transport. Price also reasonable and the Breakfast also very good so we will consider again if we have to stay or visiting my family to stay thre with discounts possible.

Great stay, very clean and cozy...Holiday Inn Express did not dissapoint... Thank you

very positive experience. friendly staffs and clean room

The hotel was clean as usual, so since this is not our first time staying here it was what we expected. The staff was courteous and helpful with directions as usual.

Will not recomend with family

THe experience was great.I enjoyed staying in and the staff was really nice. I would like to thank the recepetionies that made it convinient for us to get in our room a couple hours earlier than the regular check-in time

To say this was a pleasant stay would be an understatement...First off, i was allowed to chek in at 2pm instead of 3pm becasue my flight landed earlier than expected. This was my second trip to Toronto in 6months and my only regret is that i didnt stay at this hotel before. Staying at the hotel was like my home away from home This hotel is immaculately kept, the staff is very friendly and extremely accommodating. I was only slated to stay for 2 days but since my flight was cancelled i was only to happy to have my stay extended for another two days. They were very happy and delighted to have me back with them. I was even given an extra 2 hours after my checkout time to sleep in since i was tired the day before at no additional cost..the breakfast usually consist of freshly baked muffin, biscuit, cinamon buns,eggs scrambled, boiled omelletts, cereal, orange juice, sauage, bacon, yogurt, banana, milk..etc..O! and did i mention that all local calls are comlimentary? This is a very quiet place for rest and relaxation wheather its you or your family..Trust me when i say it was well worth every dime. I will cetainly make this my home away from home on my next visit to Toronto which i hope is very soon....i will rate this a four star..

50 Estate Dr Toronto ON

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in Scarborough within a short walk of Centennial College, Holiday Inn Express Toronto East - Scarborough is within 2 miles (3 km) of Scarborough Town Centre. This 140-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi. It's in central Toronto and also close to University of Toronto Scarborough and Morningside Park.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Holiday Inn Express Toronto East - Scarborough's 140 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect 37-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Other amenities include hair dryers, ironing boards, and desks.


Property features

Holiday Inn Express Toronto East - Scarborough features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room

King 1 | Queen 1 | Sleeps 2

Room, 1 King Bed, Smoking (LEISURE)

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Toronto East - Scarborough

Everyone (1) Business (3) Couples (7) Family (4) Other (6) Friends (2)
4

nice location

Families

we leave in usa . looking great. take care for more cleanness of room and at least put small refrigerator.

By , from Texas. US on Sep 26, 2017

Review comment responded on Oct 2, 2017

Dear Guest, Thank you for taking the time to review our hotel. We greatly appreciate the feedback. We are sorry to hear that your stay wasn't as pleasant as we would like it to be. Please let us know the next time you are in town and we will make sure to place a refrigerator in your room. Sincerely, Haroon Patel Holiday Inn Express Scarborough, ON

4

convenient to highways

Everyone

we had a good time during our stay. Unlimited tea and coffee all the time

By on Sep 7, 2016

Review comment responded on Sep 9, 2016

Dear Guest, Thank you for choosing to stay with and for sharing your experience. We look forward to your next visit.

5

great breakfast

Singles

I love the omelette there! And the crew were very patient!

By on Oct 21, 2015

4

great hotel for reunion trip

GetawayWithFriends

The staff members were very helpful and friendly.Perfect location for our needs.

By on Jul 7, 2015

4

pleasant business trip

BusinessTravelers

I was very pleased from the moment I walked up to the front desk at check in. I received a very warm greeting from both staff members. They checked me in and informed me of amenities available. Thought that was a nice touch. Showed a little class. Most places just want to hurry you along with a smile and a wave.

By on Feb 22, 2015

4

good experience

Couples

THE DECOR IS GOOD. ROOM IS CLEAN AND THERE IS NO BAD SMELL IS THE ROOM.

By on Aug 5, 2014

1

unhelpful staff and a dirty room

Couples

We arrived on Saturday at 4pm. We stayed in a king bed - non smoking room. We decided to have a nap before dinner but I was unable to sleep because the bed stunk of perfume! The sheets, pillow, blanket everything smelled of over powering perfume. Before we left for dinner I asked the front desk if they used perfumed detergant. They were unable to help me. I asked if they could change the sheets while we were out and they said that there was no housekeeping. I asked them to leave the sheets and we would change them. When we returned from dinner there was two flat top sheets on the bed. thankfully they did not smell. We removed all the sheets, including the fitted sheet. We called the front desk and asked them to bring us a king fitted sheet. He said that since there was no housekeeping he was unable to assure me of a King sized fitted sheet. When he arrived with the sheet it did not fit. We were tired so I decided to strip the bed of all the smelly sheets and just make due with what we had which was two flat sheets and a small blue blanket. In the morning the front desk asked me for feedback and I told him about the smelly sheets. He listened and thanked me for my feedback. However he finished by saying that "Everyone has their own preferences." I felt unheard and did not get a good night sleep. Expensive price for bad service and a terrible nights sleep. Will not frequent again.

By on Dec 2, 2013

5

great hotel

Couples

It only took a friendly smile from the front desk and we new we were at a great hotel. We staid at the Holiday Inn Express for only 1 night, the room was very clean and of course the bathroom too. The hot breakfast was very good, there's a little something for everyone. I recommend this hotel!

By on Sep 3, 2013

2

room

Singles

Although I indicated to the staff, I need the room ready for an early arrival, the staff was not so friendly to accomodate me. I had to leave my stuff that has to be refigerated with the front desk. The room has an odor and the bathroom was not cleaned properly. The bath tub was clogged and a complaint was made but to no avail. So I departed and the clogged tub was not fix. I also complained about the linens on the bed which appeared to be used and requested that they change the linens on the bed.

By on Jul 8, 2013

4

weekend stay

Families

Our room was clean and cozy. Hotel staff was welcoming and helpful, they went out of their way to provide additional room when i asked for seating for additional family members for breakfast.

By on May 28, 2013