We booked last minute and checked in late. They were out of studios when we got there and so they upgraded us to a one bedroom which was nice and spacious! The pullout bed for our kids was a bit stained and gross and there wasn’t a fitted sheet, so we had to make do with the extra sheet. The queen bed was comfortable for a quick one night stay. And the hot breakfast in the morning was great!
No hot water
We had a great time in St.Louis, and our room was the perfect base. We will definitely stay here the next time we visit!
We stayed on the second floor. The entire floor reeked of cigarette smoke and permeated our room. The coffee maker was still dirty and filled with old coffee from the previous guest and someone put a rag over the smoke detector— also from the previous guest I assume. It wasn’t even 9a before the cleaning crew tried busting in. Breakfast was great and the room amenities would have been as well had we not been grossed out by the smoke and evidence if previous guests.
The staff was friendly and helpful. The room was great! Spacious, inviting, clean, comfortable and cozy.
We had a 2 bedroom suite for 6 and it was plenty roomy. Staff was nice and we enjoyed the free drinks and apps in the evening. The hotel can use some updating and improve the cleanliness.
I loved the shuttle. Was the biggest reason for staying.
The hotel room was spacious and clean. The pool's temp was great but the water did look a bit dirty--someone should have probably kept closer tabs on the chemicals.
Always the same, excellent. Have stayed there many times
Great hotel, great location, great breakfast, great shuttle service.
It was ok. It was run down and the paint in bathroom was chipping and fan didn't work and no one delivered to this location (food)
Rates are good for the location, has shuttle services yo main attraction
Way overpriced. Tv and pool both out of service. Breakfast buffet was subpar.
Was here for our granddaughters spine surgery, they put me as close as they could to my son, awesome staff ❤️
This hotel offers the perfect set up for my family of seven who fit comfortably in the two room suite. Initially, our air was not working and they literally came and changed out the AC unit. The temperature was then great for the rest of our stay. And breakfast was good!
Located in Downtown St. Louis, Residence Inn by Marriott St Louis Downtown is adjacent to Mississippi River with other popular attractions like St. Louis University within a couple of miles (3 km). This 188-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.
Free full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Unwind at the end of the day with a drink at the bar/lounge, or chat with other guests at the free manager's reception.
All 188 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and Netflix. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are also standard.
Guests of Residence Inn by Marriott St Louis Downtown enjoy a 24-hour gym, free WiFi in public areas, and a business center. Self parking is offered for USD 15 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and a free grocery shopping service.
We booked last minute and checked in late. They were out of studios when we got there and so they upgraded us to a one bedroom which was nice and spacious! The pullout bed for our kids was a bit stained and gross and there wasn’t a fitted sheet, so we had to make do with the extra sheet. The queen bed was comfortable for a quick one night stay. And the hot breakfast in the morning was great!
No hot water
Greetings Ms. Angelica, I am so sorry that you were affected by the boiler issue we encountered last weekend. I am thrilled to report that we able to address the issue and things are running to full capacity. We hope to make your next stay and exceptional one.
Greetings, We appreciate you sharing your feedback. We welcome any specific comments as we are happy to address your concerns. We look to exceed your expectations on your next visit.
We had a great time in St.Louis, and our room was the perfect base. We will definitely stay here the next time we visit!
We stayed on the second floor. The entire floor reeked of cigarette smoke and permeated our room. The coffee maker was still dirty and filled with old coffee from the previous guest and someone put a rag over the smoke detector— also from the previous guest I assume. It wasn’t even 9a before the cleaning crew tried busting in. Breakfast was great and the room amenities would have been as well had we not been grossed out by the smoke and evidence if previous guests.
The staff was friendly and helpful. The room was great! Spacious, inviting, clean, comfortable and cozy.
We had a 2 bedroom suite for 6 and it was plenty roomy. Staff was nice and we enjoyed the free drinks and apps in the evening. The hotel can use some updating and improve the cleanliness.
Dear Anonymous, Thank you for the great review! Regards,
I loved the shuttle. Was the biggest reason for staying.
Dear Joanne, Thank you for the great review. Sincerely,
Dear Emily, Thank you for the honest feedback! We appreciate you taking the time to let us know how we are doing. I have shared this information with our housekeeping team to ensure this is an isolated occurrence. Thank you again, and we hope to see you again in the near future.