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 San Juan •1 Room
 San Juan • 1 Room
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Verdanza Hotel San Juan

3.5 out of 5.0

Verdanza Hotel San Juan

3.5 out of 5.0
Overview Reviews Amenities & Policies
8020 Tartak Street, Isla Verde, Carolina,
1-844-663-2269
3.7
out of 5
Average Guest Review
See all 370 reviews
Room cleanliness 3.5
Service & staff 4.0
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Family
  • Friends

Recent guest reviews

Water temperature, toilet clogged poor/weak flush, no washer dryer, 1 fleece blanket with 2 cotton sheets not enough for warmth. Front desk let phone ring for over 5 rings. Disappointed with hotel that totaled $211 for 1 day

The place is beautiful, close to the beach and many restaurants. Rooms are super clesn. Just need morre signs to guide customers to amenities.

Restaurant onsite. Warm pool. Walking distance to beautiful beach.

I did not like that there was no cold water. There was a fire alaem that went off at dawn that was false. The only elevator they had went out of service for a bit.

Elevators were not working, rubbish in hallways. Strong molding smell in my room 714. Thus I was not able to breath freely. The ceiling in the bathroom was about to cave in, plumbing was defective, My back was burned while taking a shower. There were bed bugs, my son's bed did fall apart, both beds the mattress was too big for the bed's frame, and the mattress was stained with old blood and food. The bed lining is very old, have holes and Steines in it, consequently, I was not able to sleep and spend the night sitting in a chair. Therefore I am requesting a full refund to my original method of payment for this Verdanza Hotel San Juan

Overall average hotel. They advertise that they have been remodeled since the hurricane but it did not really look like it. Fair beds and overall slightly below average cleanliness. The hotel seemed very worn.

The service at check in was so slow. She couldn’t find my reservation. When she finally found it she gave us the room. But to find out that it was a single bed which was not what I reserved. Came back down to wait again to switch room. The pictures of the rooms online looks so beautiful but once in the room it’s definitely not as nice as the pictures online. Very deceiving. I will not use hotel again.

I give them a little leeway the Hotel is under renovation I would guess due to the Hurricane but they put a dog in the room next to me and all I heard was barking, in a certain time of day there was no hot water and the fire alarm went off two nights in a row had to evacuate the restaurant service was super slow.

Clean rooms, but very dated, needs renovations, but looks like they have already started. Pool was nice and clean!

Where do I start? As I checked in, no one helped me with my luggage. Housekeeping was very loud in the hallways and would wake us up! The water in the shower you would take forever to warm up or cool down, also one elevator working. The only good part of my stay was the pool. The hotel needs a lot of renovation to get where it used to be.

I had a great experience . They have a parking lot for the guest. The price is reasonable. The hotel has a nice pool and the beach is about a few minutes fro the hotel.

A very pleasant experience. Very clean room. Very close to the beach and restaurants. Few minutes from the airport. Would recommend.

The check-in was fast and easy. The gentleman was very polite and knowledgeable about the activities in the area. The airport was only about 10 min away from the hotel which was great the beach is only a block away, there's also a grocery store on the next block just a 5 min walk. When my wife and I didn't feel like going to the beach we went down stairs to the pool area which was nice, the downfall about he pool area is you can't take your cooler w/ your own drinks or music and they close @ 10 hanging out in the Jacuzzi area would've been nice at night. The two things I didn't like is the Wifi didn't work the outlets didn't work, it took 3 calls just to tell me the router didn't work on that floor, they did offer to move me to another floor. Overall is was a comfortable stay.

great room view great staff clean room maid service the best.

Walked in and was greeted by the front desk staff with warm smiles. They made sure I was not just okay but great. I felt extra pampered and valued. Anything I needed the whole team was a call away. I will definitely stay here again. Everything about this hotel was great and the best part was the update spacious Suite room and a special thank you to Saul the bellman, he was great from day 1.

It was an excellent experience we spent unforgettable time with our son in his prom night.

It was nice but improvements can be made. There is like an old smell in the hallways, the jacuzzi bubble hose was out of order, also at nights there were little bugs on the tv stand in the room. Overall 3.5 out 5 to me.

8020 Tartak Street, Isla Verde Carolina

Hotel highlights

  • Walking distance to Carolina Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Carolina Beach is within a 5-minute walk of Verdanza Hotel San Juan while other popular sites like San Jorge Children's Hospital are within a few miles (5 km). This 222-room, 3.5-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy the pool views at Eighty20, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

Guests staying at Verdanza Hotel San Juan enjoy an outdoor pool, a fitness center, and a spa tub. Valet parking is available for USD 18 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a business center.

Room options

Superior King Room Garden/City View

King 1 | Sleeps 2
from $159

Deluxe Room with Two Double Beds

Full 2 | Sleeps 4

Superior Room with Two Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed, Partial Ocean View

King 1 | Sleeps 2

Poolside Room, Garden View

King 1 | Sleeps 2

Guest reviews for Verdanza Hotel San Juan

Everyone (36) Business (17) Couples (151) Family (100) Other (21) Friends (44)
2
Families

Water temperature, toilet clogged poor/weak flush, no washer dryer, 1 fleece blanket with 2 cotton sheets not enough for warmth. Front desk let phone ring for over 5 rings. Disappointed with hotel that totaled $211 for 1 day

By on Jun 27, 2019

5
Family with small children

The place is beautiful, close to the beach and many restaurants. Rooms are super clesn. Just need morre signs to guide customers to amenities.

By on Jun 19, 2019

4
Everyone

Restaurant onsite. Warm pool. Walking distance to beautiful beach.

By , from NewYork on Jun 16, 2019

5
Everyone

By on Jun 14, 2019

2
Everyone

By on Apr 29, 2019

3
Family with small children

I did not like that there was no cold water. There was a fire alaem that went off at dawn that was false. The only elevator they had went out of service for a bit.

By on Apr 3, 2019

1
Families Families

Elevators were not working, rubbish in hallways. Strong molding smell in my room 714. Thus I was not able to breath freely. The ceiling in the bathroom was about to cave in, plumbing was defective, My back was burned while taking a shower. There were bed bugs, my son's bed did fall apart, both beds the mattress was too big for the bed's frame, and the mattress was stained with old blood and food. The bed lining is very old, have holes and Steines in it, consequently, I was not able to sleep and spend the night sitting in a chair. Therefore I am requesting a full refund to my original method of payment for this Verdanza Hotel San Juan

By on Mar 30, 2019

3
Families

Overall average hotel. They advertise that they have been remodeled since the hurricane but it did not really look like it. Fair beds and overall slightly below average cleanliness. The hotel seemed very worn.

By on Mar 25, 2019

Review comment responded on Mar 25, 2019

I was genuinely sorry to learn of your most recent experience at Verdanza. I trust you realize that this situation, particularly the inconveniences you experienced with your guestroom, is not reflective of our standards – and will be addressed swiftly. Please accept our sincere apology – and thank you for taking the time to write to us to address the specifics of your stay at Verdanza Hotel; rest assured that your feedback has not fallen on deaf ears. We look forward to the opportunity to impress you favorably the next time your travels bring you to San Juan, Puerto Rico.

1
Everyone

The service at check in was so slow. She couldn’t find my reservation. When she finally found it she gave us the room. But to find out that it was a single bed which was not what I reserved. Came back down to wait again to switch room. The pictures of the rooms online looks so beautiful but once in the room it’s definitely not as nice as the pictures online. Very deceiving. I will not use hotel again.

By , from Philadelphia on Mar 18, 2019

Review comment responded on Mar 25, 2019

I was genuinely sorry to learn of your most recent experience at Verdanza. I trust you realize that this situation, particularly the inconveniences you experienced with your guestroom, is not reflective of our standards – and will be addressed swiftly. Please accept our sincere apology – and thank you for taking the time to write to us to address the specifics of your stay at Verdanza Hotel; rest assured that your feedback has not fallen on deaf ears. We look forward to the opportunity to impress you favorably the next time your travels bring you to San Juan, Puerto Rico.

5
Everyone

By on Mar 12, 2019

Verdanza Hotel San Juan

8020 Tartak Street, Isla Verde, Carolina, 00979
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.