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Recent guest reviews

It was ok, beds were a little uncomfortable and there was hair in the bathroom wall. Overall it was a nice stay, very quiet.

Location, security and price. I’ll return in the near future.

We stopped here for one night on our way to our rental. It was convenient to the airport and clean.

Easy access to other areas, the staff is excellent and very helpful. The place is clean and has a restaurant and a breakfast place. Easy ride to the airport. Overall th hotel is very nice.

When we entered to the room the floor mat was very wet.

Excellent for business in the week and family on weekends. Nice pool. It's the type of hotel I look for when i come to Puerto Rico to visit family and friends. Note that they have Dollar car rental available, That means, the next time you come in, take a taxi to the hotel, rent the car during your stay, and return it there. I shall return!!!

I liked the pool area and downstairs bar area. My room was a totally different story. The bathroom had grout that was discolored and missing, the caulking was discolored and gross. The shelf in shower was pulled away from tile. One of tiles in bathroom was cracked and piece was actually missing. The corner of bathroom had dirt and grime. The bathroom door was rusted. The fire alarm went off at 7:00 am. Then the room had no bar soap. I called and the woman said no bar soap for guests. I called back 20 minutes later and the woman said she would send it up. 2 hours later I went to front desk and it came up 15 minutes later. Overall poor experience - expect all that at a $79 hotel - not $210 hotel.

Water temperature, toilet clogged poor/weak flush, no washer dryer, 1 fleece blanket with 2 cotton sheets not enough for warmth. Front desk let phone ring for over 5 rings. Disappointed with hotel that totaled $211 for 1 day

The place is beautiful, close to the beach and many restaurants. Rooms are super clesn. Just need morre signs to guide customers to amenities.

Restaurant onsite. Warm pool. Walking distance to beautiful beach.

I did not like that there was no cold water. There was a fire alaem that went off at dawn that was false. The only elevator they had went out of service for a bit.

Elevators were not working, rubbish in hallways. Strong molding smell in my room 714. Thus I was not able to breath freely. The ceiling in the bathroom was about to cave in, plumbing was defective, My back was burned while taking a shower. There were bed bugs, my son's bed did fall apart, both beds the mattress was too big for the bed's frame, and the mattress was stained with old blood and food. The bed lining is very old, have holes and Steines in it, consequently, I was not able to sleep and spend the night sitting in a chair. Therefore I am requesting a full refund to my original method of payment for this Verdanza Hotel San Juan

Overall average hotel. They advertise that they have been remodeled since the hurricane but it did not really look like it. Fair beds and overall slightly below average cleanliness. The hotel seemed very worn.

The service at check in was so slow. She couldn’t find my reservation. When she finally found it she gave us the room. But to find out that it was a single bed which was not what I reserved. Came back down to wait again to switch room. The pictures of the rooms online looks so beautiful but once in the room it’s definitely not as nice as the pictures online. Very deceiving. I will not use hotel again.

I give them a little leeway the Hotel is under renovation I would guess due to the Hurricane but they put a dog in the room next to me and all I heard was barking, in a certain time of day there was no hot water and the fire alarm went off two nights in a row had to evacuate the restaurant service was super slow.

8020 Tartak Street, Isla Verde Carolina

Hotel highlights

  • Walking distance to Carolina Beach and Isla Verde Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Isla Verde within a 5-minute walk of Carolina Beach, Verdanza Hotel San Juan is within a few miles (5 km) of other popular sights like San Jorge Children's Hospital. This 222-room, 3.5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Enjoy the pool views at Eighty20, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Verdanza Hotel San Juan's 222 rooms provide MP3 docks, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, safes, and ironing boards.


Property features

At Verdanza Hotel San Juan, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Valet parking is available for USD 18 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a spa tub, free WiFi in public areas, and conference space.

Room options

Deluxe Room with Two Double Beds

2 Double Beds | Sleeps 4

Poolside Room, Garden View

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Partial Ocean View

1 King Bed | Sleeps 2

Superior King Room Garden/City View

1 King Bed | Sleeps 2

Guest reviews for Verdanza Hotel San Juan

Everyone (40) Couples (17) Business (4) Family (24) Other (4) Friends (1)
4
Family with small children Family

It was ok, beds were a little uncomfortable and there was hair in the bathroom wall. Overall it was a nice stay, very quiet.

By on Mar 7, 2020

Review comment responded on Mar 12, 2020

Thanks for staying with us. We appreciate your feedback!

4
Family Friends

Location, security and price. I’ll return in the near future.

By on Jan 7, 2020

Review comment responded on Jan 17, 2020

Thanks for staying with us. We appreciate your feedback!

3
Family

We stopped here for one night on our way to our rental. It was convenient to the airport and clean.

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Easy access to other areas, the staff is excellent and very helpful. The place is clean and has a restaurant and a breakfast place. Easy ride to the airport. Overall th hotel is very nice.

By , from Lake Worth, FL on Dec 9, 2019

Review comment responded on Dec 16, 2019

Thanks for staying with us. We appreciate your feedback!

4
Family

When we entered to the room the floor mat was very wet.

By on Dec 2, 2019

Review comment responded on Dec 16, 2019

First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence.

4
Family

Excellent for business in the week and family on weekends. Nice pool. It's the type of hotel I look for when i come to Puerto Rico to visit family and friends. Note that they have Dollar car rental available, That means, the next time you come in, take a taxi to the hotel, rent the car during your stay, and return it there. I shall return!!!

By on Nov 6, 2019

Review comment responded on Nov 11, 2019

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Nov 4, 2019

Review comment responded on Nov 11, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Aug 28, 2019

Review comment responded on Sep 9, 2019

Thanks for staying with us. We appreciate your feedback!

1
Family

I liked the pool area and downstairs bar area. My room was a totally different story. The bathroom had grout that was discolored and missing, the caulking was discolored and gross. The shelf in shower was pulled away from tile. One of tiles in bathroom was cracked and piece was actually missing. The corner of bathroom had dirt and grime. The bathroom door was rusted. The fire alarm went off at 7:00 am. Then the room had no bar soap. I called and the woman said no bar soap for guests. I called back 20 minutes later and the woman said she would send it up. 2 hours later I went to front desk and it came up 15 minutes later. Overall poor experience - expect all that at a $79 hotel - not $210 hotel.

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

We would like to apologize for your recent experience and sorry to hear you were less than satisfied with product. We pride ourselves on our product and the high quality standards we maintain. Yours sincerely,

2
Family

Water temperature, toilet clogged poor/weak flush, no washer dryer, 1 fleece blanket with 2 cotton sheets not enough for warmth. Front desk let phone ring for over 5 rings. Disappointed with hotel that totaled $211 for 1 day

By on Jun 27, 2019

Review comment responded on Jul 22, 2019

Hi , thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade our facilities.

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