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Recent guest reviews

It was close to everything

The hotel was nice but did not truly reflect the photographs from the website. They currently do not clean the rooms. The staff was amazing and assisted with any issue or problem you had. The rooftop was very relaxing.

I really liked the friendliness of the staff and the ease of checking in and checking out.

The hotel is close to everything..really liked the rooftop pool.

Room was nice and the staff was respectful and the hotel was clean

The bathrooms were not properly cleaned and upheld. The walls were filled with marks and scuffs. The first night we had been out all day until 4pm and the room was not cleaned. I spoke to the front desk and they refunded the resort fee for a day. I myself went to house keeping to ask for the room to be cleaned because front desk mentioned they would contact housekeeping which was not a suitable outcome for me.

My husband and I stayed at the AC HOTEL for 5 days and this is one of the best hotels that we have ever stayed at. The check in was fast and easy. They cleaned our room everyday and bought new towels everyday. The rooftop pool sans drinks were amazing. The location was perfect, not far from the beaches or restaurant. Evening if I’m walking distance. I’m normally very crucial and particular about my reviews on hotels but this one gets 10 stars. We will be back next year!

Horrible. The hotel wasn't cleaing or disinfecting anything being that we are facing this horrible virus. My sister also fell bc there was water all over there floor And no one from the hotel had the common courtesy to check up on her after she fell and hurt her knee and ankle. I rate this hotel a 0 very horrible experience.

I loved everything about it!!!! Booking was easy, checking in and out was easy! The rooms smelled clean! It was a nice spot, in the middle of everything!! I would definitely stay again!!

Everything was great about the place I have nothing to complain about

The staff was very friendly and are taking all the necessary COVID precautions.

The roof top pool was really nice. Close to everything you need to enjoy ur stay

Great Hotel. Clean, Nice and very accommodating. The location is at the cemetery of everything. They helped with everything. When we needed a cab, they called it. When we thought we were stuck in Old San Juan, the front desk stayed on the phone to try to get us back to the hotel. When we checked out and flight didn’t leave for a few hours, they held our bags. My only issue with the hotel is the slow elevator. Other than that, our stay was amazing.

The hotel is super clean and presentable, the staff was friendly and you even get a free drinl coupon to enjoy on the rooftop pool. The location of the hotel is on a very busy street so you see lots of people running, walking or riding scooters, lots of shops and only a block walk to the beach.

The side walks on the property needed cleaning they were a striking contrast to the well kept interiors.

Fast service, excellent location, good on site food and all around.

1369 Ashford Avenue San Juan

Hotel highlights

  • Walking distance to Casino del Mar at La Concha Resort
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Condado within a mile (2 km) of Condado Beach, AC Hotel by Marriott San Juan Condado is within a few miles (5 km) of other popular sights such as Puerto Rico Convention Center. This 4-star hotel has 233 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in Spanish cuisine. Get a pick-me-up at the coffee shop/café.


Rooms

All 233 rooms feature balconies, refrigerators, and free local calls. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Safes, ironing boards, and desks are also standard. Housekeeping is available once per stay.


Property features

At AC Hotel by Marriott San Juan Condado, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for USD 20 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a business center, and a computer station.

Room options

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

1 King Bed | Sleeps 4

Executive Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking, Balcony

2 Double Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking, Balcony

1 King Bed | Sleeps 4

Guest reviews for AC Hotel by Marriott San Juan Condado

Everyone (40) Couples (15) Family (19)
2
Partner Couples

It was close to everything

By on Apr 29, 2021

4
Family

The hotel was nice but did not truly reflect the photographs from the website. They currently do not clean the rooms. The staff was amazing and assisted with any issue or problem you had. The rooftop was very relaxing.

By on Apr 27, 2021

5
Partner Couples

I really liked the friendliness of the staff and the ease of checking in and checking out.

By on Apr 15, 2021

5
Everyone

By on Apr 13, 2021

5
Partner Couples

The hotel is close to everything..really liked the rooftop pool.

By on Apr 12, 2021

5
Everyone

By on Apr 12, 2021

5
Family Family

Room was nice and the staff was respectful and the hotel was clean

By on Apr 8, 2021

2
Family

The bathrooms were not properly cleaned and upheld. The walls were filled with marks and scuffs. The first night we had been out all day until 4pm and the room was not cleaned. I spoke to the front desk and they refunded the resort fee for a day. I myself went to house keeping to ask for the room to be cleaned because front desk mentioned they would contact housekeeping which was not a suitable outcome for me.

By on Apr 7, 2021

3
Everyone

By on Mar 30, 2021

5
Partner Couples

My husband and I stayed at the AC HOTEL for 5 days and this is one of the best hotels that we have ever stayed at. The check in was fast and easy. They cleaned our room everyday and bought new towels everyday. The rooftop pool sans drinks were amazing. The location was perfect, not far from the beaches or restaurant. Evening if I’m walking distance. I’m normally very crucial and particular about my reviews on hotels but this one gets 10 stars. We will be back next year!

By on Mar 29, 2021

AC Hotel by Marriott San Juan Condado

1369 Ashford Avenue, San Juan, 00907
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