AC Hotel by Marriott San Juan Condado

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
City view
Suite, 1 Bedroom, Non Smoking, Balcony | View from room
Outdoor pool
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪3 min drive‬
  • Pan American Pier
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

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Room options

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(141 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(18 reviews)
  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

7.6 out of 10
Good
(5 reviews)
  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

San Juan

Located in Condado within a mile (2 km) of Condado Beach, AC Hotel by Marriott San Juan Condado is within a few miles (5 km) of other popular sights such as Pan American Pier. This 233-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Casino del Mar at La Concha Resort - 9 min walk - 0.5 miles
  • Condado Beach - 3 min drive - 1.1 miles
  • Pan American Pier - 4 min drive - 1.8 miles
  • Puerto Rico Convention Center - 4 min drive - 2.0 miles
  • Port of San Juan - 5 min drive - 3.1 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Cayo Caribe Condado - ‬3 min walk
  • ‪Red Coral Lounge - ‬4 min walk
  • ‪The Place - ‬1 min walk
  • ‪Pinky’s - ‬1 min walk

About this property

AC Hotel by Marriott San Juan Condado

Eco-certified hotel with a fitness center and a 24-hour front desk
At AC Hotel by Marriott San Juan Condado, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies, refrigerators, and coffee makers are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

Frequently asked questions

Are free cancellation options available at AC Hotel by Marriott San Juan Condado?

AC Hotel by Marriott San Juan Condado offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at AC Hotel by Marriott San Juan Condado?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott San Juan Condado on Jul 28, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of AC Hotel by Marriott San Juan Condado?

This hotel is situated in Condado, just steps from Plaza Antonia Quinones, and within a 10-minute walk of Casino del Mar at La Concha Resort and Plaza del Mercado. You'll also find Condado Beach and Pan American Pier within a short drive.

Will I be able to park at AC Hotel by Marriott San Juan Condado?

Yes, secured parking is offered for USD 25.00 per day with in/out privileges. Accessible parking is also available for guests.

Does AC Hotel by Marriott San Juan Condado include a casino on the premises?

No, AC Hotel by Marriott San Juan Condado doesn't have a casino.

Will I find an indoor pool at AC Hotel by Marriott San Juan Condado?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about AC Hotel by Marriott San Juan Condado?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at AC Hotel by Marriott San Juan Condado?

No, there isn't a spa tub at this hotel.

Does AC Hotel by Marriott San Juan Condado have a restaurant with a breakfast menu?

Yes, AC Hotel by Marriott San Juan Condado serves breakfast for a surcharge each morning at La Bodeguita De Manolo.

Will AC Hotel by Marriott San Juan Condado allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at AC Hotel by Marriott San Juan Condado for a fee of USD 50 per pet, per night.

Does AC Hotel by Marriott San Juan Condado have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to AC Hotel by Marriott San Juan Condado?

The closest major airport to AC Hotel by Marriott San Juan Condado is Luis Munoz Marin Intl. Airport (SJU), which is 5.6 mi away (25 minutes by car).

Are there rooms with balconies at AC Hotel by Marriott San Juan Condado?

Yes, every guestroom at AC Hotel by Marriott San Juan Condado comes with a balcony with some featuring ocean or city views.

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 665 out of 1167 reviews
Rating 8 - Good. 239 out of 1167 reviews
Rating 6 - Okay. 133 out of 1167 reviews
Rating 4 - Poor. 62 out of 1167 reviews
Rating 2 - Terrible. 68 out of 1167 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alice Mae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was amazing! The staff helped us with all our questions and gave us great recommendations. Hotel was beautiful and the area around had shops that made grabbing a bite easy! But the food at the hotel was amazing as well. Place was clean, views were gorgeous and near the beach! 10/10 would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Very clean and relaxing. 10/10
Stayed 3 nights in Mar 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful all the staff was extremely helpful throughout the entire stay and almost everything is walking distance.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tyesha Allen

Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
great experience, easy walk to the beach, even provided chairs and umbrellas. Love our stay here!
Stayed 5 nights in Mar 2025

10/10 Excellent

Nichondria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so nice clean and everything walking distances
Stayed 3 nights in Mar 2025

10/10 Excellent

Leonardo

Traveled with partner
Liked: Amenities
Nice place. Great staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tyshea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grear
Stayed 4 nights in Mar 2025

10/10 Excellent

CALLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Staff was very helpful and friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Tricia, Goose Creek

Stayed 5 nights in Mar 2025

10/10 Excellent

Jorge

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Mar 2025

2/10 Terrible

Alezandro

Stayed 1 night in Mar 2025

8/10 Good

Coral

Liked: Cleanliness, staff & service
The street in front of the hotel and parking was under construction. Also, the ambience and smell was unpleasant. There is a scent of cigarettes or vaping everywhere.
Stayed 1 night in Mar 2025

8/10 Good

Marla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five minute walk to the beach, but you cannot see the beach for the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

Renata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient. The staff was very friendly and personable. I enjoyed my four nights. I will definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Property was clean and enjoyed our stay everything was fine besides being overcharged then charged double in resort fees
Stayed 2 nights in Mar 2025

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Water was not hot it was warm. I was told they would show me how to turn on the hot water and they never did.
Stayed 3 nights in Jan 2025

6/10 Okay

Sid

Traveled with family
Liked: Cleanliness
They didn't have hot water
Stayed 4 nights in Mar 2025

2/10 Terrible

Debra

Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in there was construction at the front entrance so I was dropped off and made to walk around to the front entrance and lobby. Day 1..no hot water in shower and clogged sink. Day 2..same Day 3..same so i finally said something. No one fixed clogged sink No hot water. I was there Thursday morning until Monday afternoon. No Hot Water. Its a MARRIOTT. DO BETTER. But they wont so stay clear of this hotel.
Stayed 4 nights in Mar 2025

4/10 Poor

GINGER, COXS CREEK

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hot water didn’t work. They give you $45 credit to use at the bar/restaurant, but charge a $45 resort fee, basically forcing you to spend the $45. There was construction so there was no easy way to get in and out of the hotel. For $400 a night just expected more.
Stayed 1 night in Mar 2025