Never cleaned room. No coffee in room
pool
I liked the location, the infinity pool, and restaurants. I didn't like the ventilation system. My room was muggy
We stayed 5 nights and had to ask daily for towels, toilet paper .. the sheet we were given at check in stated our room would be serviced after the 3rd night due to Covid and avoiding guest interaction which is understandable… 3rd night came and went 4th night came and went and so did the 5th no service… after asking for service after the 3rd night we only began to get towels without having to ask.
I love the property, staff friendly only thing missing is a microwave
The hotel was wonderful. Staff was very friendly and welcoming. For an adult only hotel, I was surprised that there were no events for adults on site. The pool closes very early 8pm and the music was blah… besides that everything else’s was good. I suggest that maybe they leave the pool open at least until 11pm. And on weekends in there pretty little lounge they have a nice DJ and adult events:
Love the pool!!!
Enjoyed my stay... The View was awesome. Location great... Room was cleaned on arrival. Extra Towels and Tissue were provided upon call due to Covid. Pool area.. Vibes all the one.. especially once the speakers were all back online... Angel and Andres at the pool bar.. Top Notch!
The hotel was beautiful ! The only complaint was the curfew for the pool and bar.
Arrived to find out the hotel wants to charge a separate fee of 100 a night on top of the resort fee but actually double charged us instead. Bathroom shower was dirty s d the hotel room was half cleaned. Looked as if someone just left and housekeeping did a quick tidying up and a complete cleaning
Better then the pictures, absolutely beautiful. Amazing staff and location
Trendy hotel that is in a very convenient location
We enjoyed our stay. The hote
Although the staff was very nice and informative, no one cleaned our room you only get your room cleaned if your stay is 4 or more days. And even then I heard another vacationer ask can we please get our room cleaned. No one even came to empty our trash. I also asked for clean bath towels, I never received them after Asking twice. And lastly the room was so cold you could hang meat in it. We complained several times. Asked them to come and adjust it again and finally on our last day someone came to shut it off. No one goes on vacation to clean their room or freeze to death. Nice property but I won’t be staying there again
Great place to stay
When I got to the property at 5pm my room was not ready I wasn’t able to check in until almost 8pm. The only thing they offered was a $250 credit to use on their property for food and beverage. The food is terrible. The drinks are overpriced. They have chairs on the beach but do not clean the area. For 3 days it was the same trash and towels laying on the chairs. It was never cleaned not once during my stay.
Property was very nice. It’s best to get a odd number room because you get a sea shore view other than a street and lagoon view. Location is right smack in the middle of the stripe that feels more like south beach than Puerto Rico.
The property was clean and had stunning views of the ocean
Located in Condado, Condado Ocean Club - Adults Only is within a 10-minute walk of popular sights such as Casino del Mar at La Concha Resort and Condado Beach. This 4-star hotel has 96 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Enjoy a leisurely bite to eat at SOCIAL, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
All 96 rooms feature minibars, free local calls, and free bottled water. Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, ironing boards, and desks are also standard. Housekeeping is available once per stay.
Guests of Condado Ocean Club - Adults Only enjoy a 24-hour gym, free WiFi in public areas, and conference space. Self parking is offered for USD 30.00 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only hotel include a terrace, an ATM, and a reception hall.
Never cleaned room. No coffee in room
pool
¡Gracias!
I liked the location, the infinity pool, and restaurants. I didn't like the ventilation system. My room was muggy
¡Gracias! We are glad you enjoyed your stay. Also, we thank you for taking the time to write this review, we will share your comments with the team, for improvement reasons. We hope to see you back soon!
We stayed 5 nights and had to ask daily for towels, toilet paper .. the sheet we were given at check in stated our room would be serviced after the 3rd night due to Covid and avoiding guest interaction which is understandable… 3rd night came and went 4th night came and went and so did the 5th no service… after asking for service after the 3rd night we only began to get towels without having to ask.
I love the property, staff friendly only thing missing is a microwave
We love to see you enjoyed your time at the property. Thank you for staying with us!!
The hotel was wonderful. Staff was very friendly and welcoming. For an adult only hotel, I was surprised that there were no events for adults on site. The pool closes very early 8pm and the music was blah… besides that everything else’s was good. I suggest that maybe they leave the pool open at least until 11pm. And on weekends in there pretty little lounge they have a nice DJ and adult events:
¡Hola! We are glad to see you enjoyed our property! Thank you for taking the time to write this review, I will share your comments with our team for future improvements! We hope to see you back soon!
Love the pool!!!
We love it too!! Thank you for staying with us! Until next time!!
Enjoyed my stay... The View was awesome. Location great... Room was cleaned on arrival. Extra Towels and Tissue were provided upon call due to Covid. Pool area.. Vibes all the one.. especially once the speakers were all back online... Angel and Andres at the pool bar.. Top Notch!
Thank you for your review, we are glad you enjoyed your time with us! Until next time!!
The hotel was beautiful ! The only complaint was the curfew for the pool and bar.
Thank you for staying with us! We are sorry for the inconvenience this might caused! We hope to see you back soon!!
Thank you for staying with us! We are so sorry for the inconvenience, we will soon start having coffee machines in the rooms. We hope you give us another opportunity in the future!