DoubleTree by Hilton San Juan

4.0 star property
Art Deco San Juan resort connected to a shopping center, steps from Calle Loiza

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Lobby
Premium bedding, in-room safe, blackout drapes, soundproofing
Outdoor pool, pool umbrellas, sun loungers
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar

Explore the area

Map
105 Avenida de Diego, San Juan, 00914
  • Condado Beach
    ‪4 min drive‬
  • Pan American Pier
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

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Room options

Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(7 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Room, Multiple Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Standard Room

8.8 out of 10
Excellent
(66 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Santurce, DoubleTree by Hilton San Juan is adjacent to Calle Loiza and within a 5-minute walk of other popular sights like Museo de Arte de Puerto Rico. This 184-room, 4-star resort has 3 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to a shopping center in central San Juan and also close to Condado Beach and Jose Miguel Agrelot Coliseum.

What's nearby

  • Jose Miguel Agrelot Coliseum - 3 min drive - 2.1 miles
  • Condado Beach - 4 min drive - 2.3 miles
  • Pan American Pier - 4 min drive - 2.1 miles
  • Puerto Rico Convention Center - 4 min drive - 2.4 miles
  • Port of San Juan - 5 min drive - 3.4 miles

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

Art Deco San Juan resort connected to a shopping center, steps from Calle Loiza
Guests of DoubleTree by Hilton San Juan enjoy a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 25 per day (USD 30 per day for valet parking), and there's also a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this hot springs resort include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect flat-screen TVs with pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Other standard amenities include refrigerators, microwaves, and free newspapers.
A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton San Juan?

DoubleTree by Hilton San Juan provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on Jul 13, 2025 start from $169.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around DoubleTree by Hilton San Juan?

This resort is situated in Santurce, just steps from Calle Loiza, and within a 10-minute walk of Museo de Arte de Puerto Rico and Plaza Antonia Quinones. You'll also find Condado Beach and Pan American Pier within a short drive.

Will I be able to park at DoubleTree by Hilton San Juan?

Yes, valet parking is offered for USD 30 per day. Accessible parking is also available for guests.

Is there a spa at DoubleTree by Hilton San Juan?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, hot springs, and aromatherapy.

Does DoubleTree by Hilton San Juan have a casino at the property?

No, DoubleTree by Hilton San Juan doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton San Juan?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour pool access.

What amenities will couples enjoy at DoubleTree by Hilton San Juan?

There are plenty of amenities for couples at this resort, including an outdoor pool, 2 bars, and a restaurant with al fresco dining.

Are there hot tubs at DoubleTree by Hilton San Juan?

Yes, guests can enjoy a spa tub at this resort.

Does DoubleTree by Hilton San Juan feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton San Juan has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will DoubleTree by Hilton San Juan allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton San Juan though service animals are welcome.

Are there connecting rooms at DoubleTree by Hilton San Juan?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from DoubleTree by Hilton San Juan?

The closest major airport to DoubleTree by Hilton San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 5 mi away (16 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton San Juan?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy garden or city views.

Does DoubleTree by Hilton San Juan offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton San Juan.

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1005 reviews
Rating 8 - Good. 216 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean. Would Definitely stay here again. Right across from supermarket. Beach shuttle was reliable. Cafe downstairs served a good brunch.
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreea

Stayed 5 nights in Apr 2025

10/10 Excellent

Uriel

Stayed 1 night in Mar 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2025

10/10 Excellent

NADIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel good location beach facilities need some updating
Stayed 4 nights in Mar 2025

8/10 Good

Maximiliano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well
Stayed 1 night in Mar 2025

8/10 Good

Izler

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth staying.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover stay

Staff was great on check-in. Our room wasn't quite ready, so we were given drink vouchers. As it turned out the room was ready less than 10 minutes later, but we still enjoyed the free drinks.
Stayed 1 night in Mar 2025

8/10 Good

Zilma

Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2025

10/10 Excellent

Atiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nuran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The property was very clean. The rooms were on the smaller side. There are many restaurants within walking distance. The shuttle to the beach and the loungers, umbrella and towels are a very nice feature. Would highly recommend this hotel.
Stayed 4 nights in Feb 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that there are very few dining options near the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served my purpose
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are exceptional
Stayed 7 nights in Feb 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location for nearby beach , restaurants and other nearby attractions
Stayed 3 nights in Mar 2025

8/10 Good

Sibane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Raed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️
Stayed 7 nights in Jan 2025

10/10 Excellent

Cedric

Stayed 4 nights in Feb 2025

10/10 Excellent

Brenda

Stayed 3 nights in Feb 2025

2/10 Terrible

Treina

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025