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Recent guest reviews

The Hotel was good. Not great but good. The staff was very friendly.

The rooms are small but clean, however the bathrooms do not offer much privacy. Also, there are not alot of eating options close by. There are a few shops but sort of expensive for some things. My son forget to pack his swim trucks and the store closest to the hotel wanted $60 for some cheap shorts...

Excellent Staff. Professionally lead by Mr. Yodil. I would definitely stay again and recommend to friends and family.

Beautiful property! Most of the staff were friendly and helpful, especially Nick (concierge), he went above and beyond to make sure we had what we needed.

Hotel lies about beach services, were able to upgrade my room while being a Diamond Member of the Hilton Program. How does a Diamond Member get fruit & toast as a breakfast when everyone get that. What’s the point of being a Hilton Diamond Member of you don’t get to use any of the perks?? Very disappointed!! I’ve stayed at Hampton Inn’s that are much better and honor the Hilton member status.

Fantastic Hotel. I had a wonderful time. Orbitz did a great job with this one

The property is very well maintained. The staff was very courteous and very helpful as far as offering up things to do (and not do) while in Puerto Rico. My only small complaint is the standard room was a little on the small side, other than that i recommend this hotel.

Servicio excelente. El personal de primera. Volveremos en cualquier momento.

Three days staying there and room never was clean.

Staff was amazing and accommodating. Property was clean and had sanitizing stations throughout the building

I love the location..the pool everything..the people

Property was nice and updated and very attractive. Parking was easy in and out, but a little of a hike to and from the lobby.

105 Avenida de Diego San Juan

Hotel highlights

  • Close to Casino del Mar at La Concha Resort
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Casino del Mar at La Concha Resort is within a mile (2 km) of DoubleTree by Hilton San Juan, and other popular sites like Condado Beach are within a couple of miles (3 km). This 184-room, 4-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central San Juan and also close to Carolina Beach and Puerto Rico Convention Center.


Dining

Relish the international cuisine at Cafe Pierre, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the 2 coffee shops/cafés, and mingle with other guests at the free manager's reception on select days. Start each morning with full breakfast, available for a fee from 6 AM to 11 AM.


Rooms

All 184 rooms provide microwaves, refrigerators, and free newspapers. Guests can expect flat-screen TVs with pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Free local calls and laptop-compatible safes are other standard amenities.


Property features

Guests of DoubleTree by Hilton San Juan enjoy a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 17 per day (USD 20 per day for valet parking), and there's also a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this hot springs hotel include a 24-hour health club, a spa tub, and free WiFi in public areas.

Room options

Deluxe 1 King Bed Balcony

1 King Bed | Sleeps 2

Room 1 King Bed, Corner

1 King Bed | Sleeps 2

Deluxe 1 King Garden View

1 King Bed | Sleeps 2

Room, 1 King Bed Accessible

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton San Juan

Everyone (51) Couples (10) Family (17)
4
Everyone

The Hotel was good. Not great but good. The staff was very friendly.

By on May 25, 2021

3
Family

The rooms are small but clean, however the bathrooms do not offer much privacy. Also, there are not alot of eating options close by. There are a few shops but sort of expensive for some things. My son forget to pack his swim trucks and the store closest to the hotel wanted $60 for some cheap shorts...

By on Apr 11, 2021

3
Everyone

By on Mar 27, 2021

Review comment responded on Apr 8, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Mar 17, 2021

Review comment responded on Mar 27, 2021

Thanks for staying with us. We appreciate your feedback!

3
Everyone

By on Mar 15, 2021

Review comment responded on Mar 26, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Mar 13, 2021

Review comment responded on Mar 23, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family

Excellent Staff. Professionally lead by Mr. Yodil. I would definitely stay again and recommend to friends and family.

By on Feb 20, 2021

Review comment responded on Feb 21, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Beautiful property! Most of the staff were friendly and helpful, especially Nick (concierge), he went above and beyond to make sure we had what we needed.

By on Feb 15, 2021

Review comment responded on Feb 21, 2021

Thanks for staying with us. We appreciate your feedback!

2
Partner Couples Family

Hotel lies about beach services, were able to upgrade my room while being a Diamond Member of the Hilton Program. How does a Diamond Member get fruit & toast as a breakfast when everyone get that. What’s the point of being a Hilton Diamond Member of you don’t get to use any of the perks?? Very disappointed!! I’ve stayed at Hampton Inn’s that are much better and honor the Hilton member status.

By , from New York on Oct 30, 2020

5
Friends

Fantastic Hotel. I had a wonderful time. Orbitz did a great job with this one

By , from New York on Oct 18, 2020

DoubleTree by Hilton San Juan

105 Avenida de Diego, San Juan, 00914
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