The Condado Plaza Hotel

4.0 star property
On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Pool views, open select days
Exterior
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
999 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪4 min walk‬
  • Casino del Mar at La Concha Resort
    ‪15 min walk‬
  • Distrito T-Mobile
    ‪17 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪20 min drive‬

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Room options

Room, 1 King Bed, Accessible, Bathtub

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 3562 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Oceanfront

  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 332-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Condado Beach - 4 min walk - 0.2 miles
  • Casino del Mar at La Concha Resort - 15 min walk - 0.8 miles
  • Distrito T-Mobile - 17 min walk - 1.0 mile
  • Pan American Pier - 19 min walk - 1.0 mile
  • Puerto Rico Convention Center - 3 min drive - 1.3 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar
At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and access to locker space. Other amenities at this beach resort include conference space, express check-out, and free newspapers.
Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Cafe Caribe
  • Denny's
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 24 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of May 15, 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Jun 1, 2025 start from $204.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 19 minutes on foot from Pan American Pier. You'll also find Casino del Mar at La Concha Resort and Sheraton Casino less than a mile away.

Will I be able to park at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night. Accessible parking and electric car charging are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at The Condado Plaza Hotel?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at The Condado Plaza Hotel?

No, but some guestrooms at this resort feature jetted bathtubs.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Are there connecting rooms at The Condado Plaza Hotel?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Are there rooms with balconies at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 507 out of 1185 reviews
Rating 8 - Good. 245 out of 1185 reviews
Rating 6 - Okay. 216 out of 1185 reviews
Rating 4 - Poor. 100 out of 1185 reviews
Rating 2 - Terrible. 117 out of 1185 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jabari

Stayed 4 nights in Apr 2025

10/10 Excellent

stacy robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing the people the food it was absolutely stunning 😍 i will love to come back here soon thank u for having us
Stayed 5 nights in Apr 2025

8/10 Good

oscar j

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Easy access to Old San Juan and major highways. Área is quiet and beach closed by.
Stayed 3 nights in Mar 2025

6/10 Okay

Ajay

Stayed 4 nights in Mar 2025

8/10 Good

Latayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice did not care too much for the room the bed was very low and uncomfortable. However, the property is nice a lot of areas however, most of the areas are vacant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kendell, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Deirdre michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2025

6/10 Okay

Cesar

only half of the elevators were working causing lines at the lobby to enter elevator
Stayed 7 nights in Feb 2025

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 3 nights in Feb 2025

4/10 Poor

Youssef

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service
Stayed 2 nights in Feb 2025

10/10 Excellent

edwin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel was nice. Beautiful beach views. Easy walking to Condo. Orange and Orozcos we great place to eat.
Stayed 7 nights in Feb 2025

8/10 Good

Tenzin Dorjee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Jan 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there
Stayed 5 nights in Feb 2025

10/10 Excellent

Iliana

Traveled with partner
Liked: Amenities
Very nice and near to every place
Stayed 3 nights in Feb 2025

4/10 Poor

Letavious

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They kept my deposit and nothing was touched or broken and no smoking I’m confused
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Amenities
Love it deffently will go again
Stayed 5 nights in Feb 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still I don't understand what is the resort charges of $30 daily plus tax.
Stayed 5 nights in Jan 2025

6/10 Okay

Briana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Jennamarie, bronx

Disliked: Cleanliness, amenities, property conditions & facilities
There were leaks from the vents everywhere, parts of the hotel were shut down without warning, only one elevator was working for the entire hotel, we got locked out of the room bc our key got deactivated even though we had late checkout so we had to spend the last hour trying to get into our room
Stayed 3 nights in Feb 2025

10/10 Excellent

Serena

Stayed 3 nights in Feb 2025

10/10 Excellent

Lynn Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Jaclyn

The property is beautiful but definitely is due for some repairs and updating.
Stayed 4 nights in Jan 2025

4/10 Poor

Alfredo Jose Beam

Traveled with partner
Disliked: Cleanliness
Once you go past the lobby it all goes downhill. We checked in and went out so we didn’t initially notice any issues other than no soap, shampoo, coffee cups in the room. On day 2 we left the room at 9am, placed the maid service sign and went our way, returned at 8pm the room had still not been serviced and no housekeeping staff on site. Phones in the room were broken so I had to go to the front desk and ask for the room to be addressed. Staff at desk was apologetic and immediately calls housekeeping to service the room. Housekeeping arrived as I was still downstairs and starts talking to my partner in the rudest of ways. Throwing blankets and sheets all over the place. As he sat on the dirty red sofa in the room and wait for her tirade to be over, housekeeping manager arrives and they both proceed to talk negatively about us, not realizing I had walked in the room and I’m a fluent Spanish speaker. I spoke to the manager in English, pretending not to have understood everything they both were saying. In the meantime a cockroach crawls out of the dirty sofa and climbs on my partner’s arm! Again….down to front desk! They switch us to a different room so back to room #1 we went to get our belongings. In the meantime, maid is now on the hallway going off on how she had to clean the room only to have us vacate it. new room was no different than the original. Same dirty sofa, cracked and broken tiles. This used to be a great hotel, but gross rooms and cockroaches do not cut it.
Stayed 7 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
I loved every minute
Stayed 2 nights in Feb 2025