The Condado Plaza Hotel

4.0 star property
On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Reception
Beach/ocean view
Premium bedding, down comforters, in-room safe, iron/ironing board
Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
999 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪1 min walk‬
  • Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Distrito T-Mobile
    ‪18 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

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Room options

Room, 1 King Bed, Accessible, Bathtub

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 3562 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

7.6 out of 10
Good
(57 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(35 reviews)
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(25 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Oceanfront

8.0 out of 10
Very good
(58 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 332-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Condado Beach - 1 min walk - 0.1 miles
  • Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
  • Pan American Pier - 17 min walk - 1.0 mile
  • Distrito T-Mobile - 18 min walk - 1.0 mile
  • Puerto Rico Convention Center - 2 min drive - 1.2 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar
At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, access to locker space, and dry cleaning/laundry. Other amenities at this beach resort include conference space, express check-out, and free newspapers.
Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Cafe Caribe
  • Denny's
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 24 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Jul 15, 2025 start from $212.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 19 minutes on foot from Pan American Pier. You'll also find Casino del Mar at La Concha Resort and Sheraton Casino less than a mile away.

Is parking available on site at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night. Accessible parking and electric car charging are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Condado Plaza Hotel good for couples?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.

Does The Condado Plaza Hotel have a hot tub?

No, but this resort offers jetted bathtubs in some guestrooms.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Are there connecting rooms at The Condado Plaza Hotel?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 610 out of 1363 reviews
Rating 8 - Good. 289 out of 1363 reviews
Rating 6 - Okay. 236 out of 1363 reviews
Rating 4 - Poor. 110 out of 1363 reviews
Rating 2 - Terrible. 118 out of 1363 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miledy

Stayed 2 nights in May 2025

10/10 Excellent

Jabari

Stayed 4 nights in Apr 2025

10/10 Excellent

stacy robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing the people the food it was absolutely stunning 😍 i will love to come back here soon thank u for having us
Stayed 5 nights in Apr 2025

8/10 Good

ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Jacqueline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The main lobby and pools were clean and in good condition; the staff was available and very friendly and attentive. Our room had a great view but a dirty balcony, molded curtains and was not the cleanest. Our room was cleaned around 2-3 pm every day which was an interruption at times. We would return to the area but not the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful beach and pool. Elevators out of service 3-4 days
Stayed 3 nights in Mar 2025

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got stuck on the elevator twice when the elevator did work. Most days it was out of service and we had to walk up 6 flights of stairs. Garage gate did not work, lock on room door did not work.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 4 nights in Mar 2025

10/10 Excellent

Brandie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and scenery, just extremely expensive drinks and food options. When I say expensive, I mean $80 for two alcoholic drinks. Overall, stay here, in the heart of San Juan with beaches to tour nearby.
Stayed 3 nights in Mar 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of reviews AFTER I booked and I was really worried about our stay. There was no need to be worried - it was great. The room, while not fancy, was clean and the beds were comfortable. The views were beautiful and the pools were very nice. The best part was direct access to a lagoon for swimming and snorkeling. The location was great and just a 5-minute Uber to Old San Juan. My only issues were that one elevator was broken and the restaurant was closed. Getting to food after 5:30 was a decent walk or an Uber.
Stayed 4 nights in Mar 2025

6/10 Okay

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities
The positive of this hotel is the views from the oceanfront rooms are absolutely gorgeous. The staff was courteous and the pool area was fun. However, this hotel is in need of renovations. One of the 2 main elevators was not working during our entire stay. The paint on the bathroom ceiling above the shower was peeling as well as water leaking outside of the shower enclosure while it was in use. Woke up most mornings to find pieces of paint on the balcony floor that had peeled off the walls around the balcony. This could be a really top notch hotel if they just made some repairs!
Stayed 6 nights in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities
Room, pools, and beach access were great, one of the two main elevators was out of order while we were there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Zans V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Mar 2025

10/10 Excellent

Franco Harris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect experience
Stayed 4 nights in Mar 2025

4/10 Poor

Valerie

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Monica

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Marquita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The amenities were amazing. The rooms could use some fresh paint. There is a small refrigerator, but no microwave. Family of 5 we booked 2 rooms ocean view with a 7 year old child. We will definitely be booking here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen

Stayed 4 nights in Mar 2025

8/10 Good

oscar j

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Easy access to Old San Juan and major highways. Área is quiet and beach closed by.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaleeyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi was out of order
Stayed 3 nights in Mar 2025

10/10 Excellent

Efrain, Philadelphia

Stayed 3 nights in Mar 2025

10/10 Excellent

Genevra

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Tricia L

Disliked: Property conditions & facilities
When I checked in I was to have a ocean view put me in a room that looked at the hotel ask to be move to my room I paid for at about 10 at night moved me then that room door was broken never came and fix it so we had to push the lock in water in sink barely came out water in she only got lukewarm then they said to restaurant in hotel nope had to go across the street to there hotel so of the stuff was very helpful others were plain out rude
Stayed 4 nights in Mar 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean people were very helpful and friendly. I would recommend
Stayed 3 nights in Mar 2025

8/10 Good

kyle

Traveled with partner
Liked: Amenities
Our housekeeping staff were great. Beach was nice ...pools were nice & hot tub. Store was super convenient. I didn't see a restaurant inside but Bar was open. Not near enough chairs in pool area ..Even when the pool wasn't busy...there still weren't enough chairs ...also..most elevators weren't working. We'd consider staying here again...
Stayed 3 nights in Mar 2025