The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

2 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Breakfast available
Gym
Housekeeping

Explore the area

999 Ashford Avenue, San Juan, 00907

Place, Condado Beach
‪1 min walk‬
Place, Casino del Mar at La Concha Resort
‪14 min walk‬
Place, Distrito T-Mobile
‪18 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪11 min drive‬

Room options

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

277 sq ft
City view
Sleeps 2
1 King Bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

290 sq ft
City view
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

Very good

390 sq ft
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Oceanfront

Very good

390 sq ft
Ocean view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Good

1194 sq ft
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony

376 sq ft
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Bay View

277 sq ft
Bay view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

277 sq ft
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

690 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

1072 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Good

390 sq ft
City view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Oceanfront

Good

390 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Good

290 sq ft
Bay view
Sleeps 4
2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

3562 sq ft
3 bedrooms
Ocean view
Sleeps 6
2 King Beds and 2 Twin Beds

About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 281-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

View more Resorts in San Juan

What's nearby

Condado Beach - 1 min walk - 0.1 miles
Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
Pan American Pier - 17 min walk - 1.0 mile
Distrito T-Mobile - 18 min walk - 1.0 mile
Puerto Rico Convention Center - 2 min drive - 1.2 miles

Getting around

Hato Rey Station - 5 min drive
Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

‪Starbucks - ‬1 min walk
‪Havana Bar & Grill - ‬4 min walk
‪Lobby Moon Bar - ‬3 min walk
‪Cafe Caribe - ‬2 min walk
‪Fogo De Chao - ‬10 min walk

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with access to locker space, luggage storage, and tours or tickets. Other amenities at this beach resort include conference space, express check-out, and free newspapers.

Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Hot Tub
Spa
Free WiFi

$206 nightly

Oct 26 - Oct 27

Total with taxes and fees

Property amenities

Parking and transportation

Electric car charging station on site
Self parking on site (USD 25.65 per night; includes in/out privileges)
Valet parking on site (USD 31.22 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Aqua Bar
Starbucks

Things to do

2 outdoor pools
24-hour gym
Billiards/pool table
Children's pool
Kayaking
Playground
Shopping
Snorkeling
Water sports equipment
Waterslide

Family friendly

2 outdoor pools
Children's pool
Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,449 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
10 floors
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1963
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 60.00

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 38.15 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 7 to 25 per person
Self parking fee: USD 25.65 per night (in/out privileges)
Valet parking fee: USD 31.22 per night
Early check-in fee: USD 60.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 4 PM—-midnight
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
Onsite safety features include a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado

Condado Hilton

Condado Hilton Plaza

Condado Plaza

Condado Plaza Hilton

Condado Plaza Hilton Hotel

Condado Plaza Hilton Hotel San Juan

Condado Plaza Hilton San Juan

Plaza Condado Hilton

Plaza Hilton Condado

Condado Plaza Hotel San Juan

Conrad San Juan Condado Plaza Hotel San Juan

San Juan Conrad

Condado Plaza Hilton Resort San Juan

Condado Plaza Hilton Resort

The Condado Plaza Hilton

The Condado Plaza Hotel Resort

The Condado Plaza Hotel San Juan

The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Nov 2, 2025 start from $152.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 19 minutes on foot from Pan American Pier. You'll also find Casino del Mar at La Concha Resort and Sheraton Casino less than a mile away.

Is there parking available at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night. Accessible parking and electric car charging are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Condado Plaza Hotel good for couples?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Are there hot tubs at The Condado Plaza Hotel?

No, but this resort offers jetted bathtubs in some guestrooms.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Are there connecting rooms at The Condado Plaza Hotel?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Can I book a room with a balcony at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Carlos

Traveled with family

Aug 20, 2025

Liked: Amenities

The pools and beach were very nice. The family and I loved it. Very nice decor in the hotel; centrally located. Nice staff. I highly recommed.

Stayed 5 nights in Aug 2025

10/10 Excellent

Lucas Jr

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

excellent

Stayed 6 nights in Jul 2025

6/10 Okay

Ilyssa

Aug 10, 2025

Liked: Cleanliness

Stayed 7 nights in Aug 2025

6/10 Okay

Frank

Traveled with partner

Jul 19, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Dated hotel, no restaurant, small beach was nice, pool and pool bar were ok, staff super slow or understaff. 5 min to Old San Juan, great area for walking/jugging/biking. next to kayaking rental. plenty of parking. they allow day passes so it can get a bit ghetto on weekends. clean rooms, one broken elevator. a 3 star location at the most

Stayed 4 nights in Jul 2025

10/10 Excellent

Felipe, North Providence

Traveled with family

Jul 18, 2025

Liked: Staff & service, amenities, property conditions & facilities

The hotels pool and access to the beach is convenient. Hotel is centrally located from all the places i went too. Couldn't of picked a better hotel or location.

Stayed 3 nights in Jul 2025

6/10 Okay

Jose Luis Torres

Jul 18, 2025

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Staff was super nice! Could do better on cleaning room, hotel is outdated de

Stayed 5 nights in Jul 2025

2/10 Terrible

angelo

Traveled with family

Jul 18, 2025

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Hotel building is old room are old

Stayed 5 nights in Jul 2025

6/10 Okay

Rebecca, Zephyrhills

Traveled with group, Traveled with partner, Traveled with family

Jul 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The elevator was broken so it took a long time to get to your room or lobby. We made reservations for a specific room which wasn’t available and we were not told during check in that the room was changed. They had several Trainees so I’m sure this wasn’t something they were prepaid to discuss. We had an issue with the parking card not working and the person who was attempting to work the gate just walked away and we had to wait for someone else to come let us out. As a guest you pay more to park then someone who’s is parking for the day.

Stayed 3 nights in Jul 2025

6/10 Okay

Cristina

Traveled with family

Jul 17, 2025

Disliked: Amenities, property conditions & facilities

My comforter was dirty and not once was it changed during my stay. The sheets felt humid when laying on the bed. The curtains as well as balcony was dirty. Our lamp was rusty. My room kept getting ants on the floor by the bathroom aswell as on the bed, even after being cleaned everyday.The water pressure in the sink was low. Our floor aswell as the room smelled of mildew lastly our phone or clock did not work. It was definitely not worth the price I paid

Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Traveled with family

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities

“Happy Anniversary “ spend a beautiful, peaceful, 4 days weekend just me and the wife, Enjoy all the amenities and food places around, also very safe and security in the hotel was very diligently. Thank you Condado Plaza and staff!

Stayed 3 nights in Jul 2025

8/10 Good

Emanuela

Jul 17, 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Sakeenah Sophia

Jul 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was so helpful and the hotel was in a convenient location. I loved having a private beach and several pools at the hotel. The waterfront view was breathtaking

Stayed 3 nights in May 2025

6/10 Okay

anthony

Traveled with family

Jul 17, 2025

Disliked: Property conditions & facilities

ELEVATORS from hell!!! My first time staying here with my husband and my 10 yr old. It started right off the bat at the front desk where the young lady that checked me was in no way welcoming. The ELEVATOR has a mind of it’s own. Be prepared to take several rides up and down inside trapped despite selecting your floor or scanning your room key. That is, if you’re lucky for it to stop on your floor to even get on. Only 1 out of 2 elevators work. We used stairs from the 5th floor. The AC leaked all over the floor the entire week stay despite numerous technicians “fixing it”. I had towels on the floor to stop us from slipping because plus the humidity, the tile floors get slippery if you leave the balcony door open. I would’ve asked to change rooms but I could tell this is not new to them. I was already in the room for 3 days unpacked all my things and was certain another room will not be any better. There was a Spirit airlines worker who stayed there for work and she was adamant to get out of there ASAP because the elevator doesn’t want you to leave and apparently it’s been like that forever. She was beyond frustrated. I will say the balcony ocean view was beautiful as well as the slide/pool which my son loved. The beach right next to the pool was a plus as well but I will not stay here again.

Stayed 4 nights in Jul 2025

10/10 Excellent

Amanda

Jul 17, 2025

Stayed 6 nights in Jul 2025

8/10 Good

Garyl

Jul 17, 2025

Liked: Cleanliness

Stayed 3 nights in Jul 2025

10/10 Excellent

Janetsy

Jul 16, 2025

Stayed 4 nights in Jul 2025

6/10 Okay

Shawn

Jul 16, 2025

Stayed 3 nights in Jul 2025

6/10 Okay

Alexis

Traveled with group, Traveled with family

Jul 16, 2025

Liked: Cleanliness, amenities

Great location but definitely need to work on their staff and not have people training dealing with customers by themselves. Traveling with a group of 9 we all Booked a king city view room, checked in at 4:30 and was not told that the room they put us in was 2 queen beds, then after explaining to them what we booked was told that it was not ready and that the queen room was an upgrade… absolutely not, no city view looked at a blue building just to find out that they gave our king rooms to people who checked in hours after us. 1 elevator broken which then cause the other one to take 5 cycles to get to your floor. Parking garage was atrocious. No one here knows how to communicate anything when something is wrong. Positive note Rooms are spacious, right on the beach, walking distance from a lot of restaurants ( fogo de chao),

Stayed 3 nights in Jul 2025

10/10 Excellent

Yahance

Traveled with partner

Jul 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Loved the view

Stayed 3 nights in Jul 2025

8/10 Good

Sable Alexis

Traveled with partner

Jul 14, 2025

Liked: Amenities

Decent property just need to be updated as far as the rooms go. Close to tourist attractions and easy to get to. Love the pool with bar that was a plus. Pretty much all restaurants and bars were within walking distance. For the price the hotel was not bad especially if you don’t spend much time in your room. I would maybe stay again.

Stayed 3 nights in Jul 2025