The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

2 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Breakfast available
Gym
Housekeeping

Explore the area

999 Ashford Avenue, San Juan, 00907

Place, Condado Beach
‪1 min walk‬
Place, Casino del Mar at La Concha Resort
‪14 min walk‬
Place, Distrito T-Mobile
‪18 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪11 min drive‬

Room options

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

277 sq ft
City view
Sleeps 2
1 King Bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

290 sq ft
City view
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

Very good

390 sq ft
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Oceanfront

Very good

390 sq ft
Ocean view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Good

1194 sq ft
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony

376 sq ft
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Bay View

277 sq ft
Bay view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

277 sq ft
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

690 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

1072 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Good

390 sq ft
City view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Oceanfront

Good

390 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Good

290 sq ft
Bay view
Sleeps 4
2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

3562 sq ft
3 bedrooms
Ocean view
Sleeps 6
2 King Beds and 2 Twin Beds

About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 281-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

View more Resorts in San Juan

What's nearby

Condado Beach - 1 min walk - 0.1 miles
Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
Pan American Pier - 17 min walk - 1.0 mile
Distrito T-Mobile - 18 min walk - 1.0 mile
Puerto Rico Convention Center - 2 min drive - 1.2 miles

Getting around

Hato Rey Station - 5 min drive
Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

‪Starbucks - ‬1 min walk
‪Havana Bar & Grill - ‬4 min walk
‪Lobby Moon Bar - ‬3 min walk
‪Fogo De Chao - ‬10 min walk
‪Rustica Ristorante - ‬16 min walk

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with access to locker space, luggage storage, and tours or tickets. Other amenities at this beach resort include conference space, express check-out, and free newspapers.

Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Parking and transportation

Electric car charging station on site
Self parking on site (USD 25.65 per night; includes in/out privileges)
Valet parking on site (USD 31.22 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Aqua Bar
Starbucks

Things to do

2 outdoor pools
24-hour gym
Billiards/pool table
Children's pool
Kayaking
Playground
Shopping
Snorkeling
Water sports equipment
Waterslide

Family friendly

2 outdoor pools
Children's pool
Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,449 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
10 floors
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1963
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 60.00

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 38.15 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 7 to 25 per person
Self parking fee: USD 25.65 per night (in/out privileges)
Valet parking fee: USD 31.22 per night
Early check-in fee: USD 60.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 4 PM—-midnight
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
Onsite safety features include a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado

Condado Hilton

Condado Hilton Plaza

Condado Plaza

Condado Plaza Hilton

Condado Plaza Hilton Hotel

Condado Plaza Hilton Hotel San Juan

Condado Plaza Hilton San Juan

Plaza Condado Hilton

Plaza Hilton Condado

Condado Plaza Hotel San Juan

Conrad San Juan Condado Plaza Hotel San Juan

San Juan Conrad

Condado Plaza Hilton Resort San Juan

Condado Plaza Hilton Resort

The Condado Plaza Hilton

The Condado Plaza Hotel Resort

The Condado Plaza Hotel San Juan

The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Nov 2, 2025 start from $161.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 19 minutes on foot from Pan American Pier. You'll also find Casino del Mar at La Concha Resort and Sheraton Casino less than a mile away.

Will I be able to park at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night. Accessible parking and electric car charging are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Condado Plaza Hotel a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Does The Condado Plaza Hotel have a hot tub?

No, but some guestrooms at this resort feature jetted bathtubs.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Does The Condado Plaza Hotel have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Are there rooms with balconies at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Carlos

Traveled with family

Aug 20, 2025

Liked: Amenities

The pools and beach were very nice. The family and I loved it. Very nice decor in the hotel; centrally located. Nice staff. I highly recommed.

Stayed 5 nights in Aug 2025

10/10 Excellent

Lucas Jr

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

excellent

Stayed 6 nights in Jul 2025

6/10 Okay

Ilyssa

Aug 10, 2025

Liked: Cleanliness

Stayed 7 nights in Aug 2025

6/10 Okay

Frank

Traveled with partner

Jul 19, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Dated hotel, no restaurant, small beach was nice, pool and pool bar were ok, staff super slow or understaff. 5 min to Old San Juan, great area for walking/jugging/biking. next to kayaking rental. plenty of parking. they allow day passes so it can get a bit ghetto on weekends. clean rooms, one broken elevator. a 3 star location at the most

Stayed 4 nights in Jul 2025

10/10 Excellent

Claudine

Traveled with family

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location the resort was clean with a nice size pool and beach,also walkable to bars and restaurants.

Stayed 4 nights in Mar 2025

6/10 Okay

Nickesha

Traveled with family and small children

Jul 5, 2025

Disliked: Property conditions & facilities

Need to update

Stayed 3 nights in Jun 2025

8/10 Good

edgar

Traveled with partner

Jul 5, 2025

Liked: Cleanliness, amenities

Service was good communication was excellent but the elevator was hit or miss that didn’t work they’ve got two elevators for that whole property and one of them been broken for two years

Stayed 7 nights in Jun 2025

6/10 Okay

Deborah

Traveled with family

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

What I didn’t like was that the closet area was in the bathroom? The gym area was not well equipped. A lot of the machines were broken the area that it was placed was secluded. It should’ve had a door security entrance with a key card. The air conditioning in the room was controlled by the hotel. It was a little warm in the room. The lock on the balcony door never locked. It kept turning and turning, but never locked. I went next-door neighbors and ended up smoking pot. I felt security in the building should’ve been on top of that. That would’ve been room 921. To add to that we had to hear all their arguing in room 921 in the night and in the morning of slamming of the doors and screaming and yelling in the morning. I also felt that on the car Parking as I bought this vacation as a package deal as air hotel car rental that the car package Parking should’ve had a better discount than $25 or $26 a day.

Stayed 5 nights in Jun 2025

10/10 Excellent

Roberto

Traveled with family

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

4/10 Poor

Freddy

Jul 4, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Elevator didnt work properly most the stay, locked out of room multiple times, long waits for service to regain entry, over priced parking garage

Stayed 4 nights in Jun 2025

10/10 Excellent

Veronica

Traveled with family and small children

Jul 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great experience, snorkeling, pool and grounds was amazing.

Stayed 10 nights in Jun 2025

8/10 Good

Sherry

Jul 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great amenities. The staff was friendly and very helpful.

Stayed 4 nights in Jun 2025

10/10 Excellent

Anthony

Jul 3, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Liliana

Traveled with partner

Jul 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Loved it definitely coming back

Stayed 4 nights in Jun 2025

2/10 Terrible

Lisa

Traveled with family and small children

Jul 2, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

No wifi, elevators were sketchy, had to call for towels and toilet paper, kitchenette in the bathroom? Microwave in the lobby in a sketchy room, the “beach” wasn't even a mile long, some lights didn’t work, beds were made poorly

Stayed 5 nights in Jun 2025

8/10 Good

Maria

Traveled with group

Jul 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was good stay

Stayed 5 nights in Jun 2025

6/10 Okay

ETHEL, FLORENCE

Traveled with family

Jul 2, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

We were very unhappy with our room. The next morning we stopped at the front desk to let them know and was offered a different room which was okay except it did not have a chair to sit in; we were told we would get one but it never came. The hotel is getting ready for a massive renovation and some of the amenities were closed such as the restaurant. they have two elevators and one was broken upon our arrival and the next day both of the lobby elevators were broken. We were forced to use the elevator outside for the pool. I would like to see the hotel again once it's been renovated because it is a Grand hotel.

Stayed 3 nights in Jun 2025

2/10 Terrible

James

Jul 1, 2025

Disliked: Property conditions & facilities

Stayed 4 nights in Jun 2025

8/10 Good

Rosa, Springfield

Traveled with family

Jul 1, 2025

Liked: Staff & service, amenities, property conditions & facilities

Location, location. Right in beach. It’s amazing.

Stayed 1 night in Jun 2025

8/10 Good

Shaunell

Traveled with partner

Jul 1, 2025

Liked: Cleanliness

The valet guy was rude not once but twice.

Stayed 1 night in Jun 2025

8/10 Good

Ian

Jul 1, 2025

Liked: Cleanliness, amenities

All I n all good stay, good location, good that u can go enjoy amenities of Hilton Garden Inn connected via bridge, staff were great & helpful, although rooms def needs to be dates, some lights were not working . But all in all a great hotel

Stayed 3 nights in Jun 2025