The Condado Plaza Hotel

4.0 star property
On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
Exterior
Coffee shop
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

View in a map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Place, Distrito T-Mobile
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(27 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(74 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(45 reviews)
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Oceanfront

7.6 out of 10
Good
(64 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 3562 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 281-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Condado Beach - 1 min walk - 0.1 miles
  • Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
  • Pan American Pier - 17 min walk - 1.0 mile
  • Distrito T-Mobile - 18 min walk - 1.0 mile
  • Puerto Rico Convention Center - 2 min drive - 1.2 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Lobby Moon Bar - ‬3 min walk
  • ‪Cafe Caribe - ‬2 min walk
  • ‪Fogo De Chao - ‬10 min walk

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar
At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with access to locker space, luggage storage, and tours or tickets. Other amenities at this beach resort include conference space, express check-out, and free newspapers.
Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Nov 2, 2025 start from $152.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 19 minutes on foot from Pan American Pier. You'll also find Casino del Mar at La Concha Resort and Sheraton Casino less than a mile away.

Is there parking available at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night. Accessible parking and electric car charging are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Condado Plaza Hotel good for couples?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Are there hot tubs at The Condado Plaza Hotel?

No, but this resort offers jetted bathtubs in some guestrooms.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Are there connecting rooms at The Condado Plaza Hotel?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Can I book a room with a balcony at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 818 out of 1758 reviews
Rating 8 - Good. 364 out of 1758 reviews
Rating 6 - Okay. 307 out of 1758 reviews
Rating 4 - Poor. 128 out of 1758 reviews
Rating 2 - Terrible. 141 out of 1758 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Amenities
The pools and beach were very nice. The family and I loved it. Very nice decor in the hotel; centrally located. Nice staff. I highly recommed.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lucas Jr

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 6 nights in Jul 2025

6/10 Okay

Ilyssa

Liked: Cleanliness
Stayed 7 nights in Aug 2025

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated hotel, no restaurant, small beach was nice, pool and pool bar were ok, staff super slow or understaff. 5 min to Old San Juan, great area for walking/jugging/biking. next to kayaking rental. plenty of parking. they allow day passes so it can get a bit ghetto on weekends. clean rooms, one broken elevator. a 3 star location at the most
Stayed 4 nights in Jul 2025

10/10 Excellent

Felipe, North Providence

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotels pool and access to the beach is convenient. Hotel is centrally located from all the places i went too. Couldn't of picked a better hotel or location.
Stayed 3 nights in Jul 2025

6/10 Okay

Jose Luis Torres

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff was super nice! Could do better on cleaning room, hotel is outdated de
Stayed 5 nights in Jul 2025

2/10 Terrible

angelo

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hotel building is old room are old
Stayed 5 nights in Jul 2025

6/10 Okay

Rebecca, Zephyrhills

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The elevator was broken so it took a long time to get to your room or lobby. We made reservations for a specific room which wasn’t available and we were not told during check in that the room was changed. They had several Trainees so I’m sure this wasn’t something they were prepaid to discuss. We had an issue with the parking card not working and the person who was attempting to work the gate just walked away and we had to wait for someone else to come let us out. As a guest you pay more to park then someone who’s is parking for the day.
Stayed 3 nights in Jul 2025

6/10 Okay

Cristina

Traveled with family
Disliked: Amenities, property conditions & facilities
My comforter was dirty and not once was it changed during my stay. The sheets felt humid when laying on the bed. The curtains as well as balcony was dirty. Our lamp was rusty. My room kept getting ants on the floor by the bathroom aswell as on the bed, even after being cleaned everyday.The water pressure in the sink was low. Our floor aswell as the room smelled of mildew lastly our phone or clock did not work. It was definitely not worth the price I paid
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities
“Happy Anniversary “ spend a beautiful, peaceful, 4 days weekend just me and the wife, Enjoy all the amenities and food places around, also very safe and security in the hotel was very diligently. Thank you Condado Plaza and staff!
Stayed 3 nights in Jul 2025

8/10 Good

Emanuela

Stayed 5 nights in Jun 2025

10/10 Excellent

Sakeenah Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and the hotel was in a convenient location. I loved having a private beach and several pools at the hotel. The waterfront view was breathtaking
Stayed 3 nights in May 2025

6/10 Okay

anthony

Traveled with family
Disliked: Property conditions & facilities
ELEVATORS from hell!!! My first time staying here with my husband and my 10 yr old. It started right off the bat at the front desk where the young lady that checked me was in no way welcoming. The ELEVATOR has a mind of it’s own. Be prepared to take several rides up and down inside trapped despite selecting your floor or scanning your room key. That is, if you’re lucky for it to stop on your floor to even get on. Only 1 out of 2 elevators work. We used stairs from the 5th floor. The AC leaked all over the floor the entire week stay despite numerous technicians “fixing it”. I had towels on the floor to stop us from slipping because plus the humidity, the tile floors get slippery if you leave the balcony door open. I would’ve asked to change rooms but I could tell this is not new to them. I was already in the room for 3 days unpacked all my things and was certain another room will not be any better. There was a Spirit airlines worker who stayed there for work and she was adamant to get out of there ASAP because the elevator doesn’t want you to leave and apparently it’s been like that forever. She was beyond frustrated. I will say the balcony ocean view was beautiful as well as the slide/pool which my son loved. The beach right next to the pool was a plus as well but I will not stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 6 nights in Jul 2025

8/10 Good

Garyl

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Janetsy

Stayed 4 nights in Jul 2025

6/10 Okay

Shawn

Stayed 3 nights in Jul 2025

6/10 Okay

Alexis

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Great location but definitely need to work on their staff and not have people training dealing with customers by themselves. Traveling with a group of 9 we all Booked a king city view room, checked in at 4:30 and was not told that the room they put us in was 2 queen beds, then after explaining to them what we booked was told that it was not ready and that the queen room was an upgrade… absolutely not, no city view looked at a blue building just to find out that they gave our king rooms to people who checked in hours after us. 1 elevator broken which then cause the other one to take 5 cycles to get to your floor. Parking garage was atrocious. No one here knows how to communicate anything when something is wrong. Positive note Rooms are spacious, right on the beach, walking distance from a lot of restaurants ( fogo de chao),
Stayed 3 nights in Jul 2025

10/10 Excellent

Yahance

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the view
Stayed 3 nights in Jul 2025

8/10 Good

Sable Alexis

Traveled with partner
Liked: Amenities
Decent property just need to be updated as far as the rooms go. Close to tourist attractions and easy to get to. Love the pool with bar that was a plus. Pretty much all restaurants and bars were within walking distance. For the price the hotel was not bad especially if you don’t spend much time in your room. I would maybe stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
great place
Stayed 3 nights in Jul 2025

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
didn't have cable or proper coffee pot unable to find keurieg pods balcony door did not lock
Stayed 5 nights in Jul 2025

6/10 Okay

Takysha Rochelle

Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Shelby

Stayed 3 nights in Jul 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Nearby parking abd proximity to everything.
Stayed 7 nights in Jul 2025