Staff was super helpful. Arranged for transportation to our gate without me asking as my mother who I was travelling with is disabled. Gave us a room on the second floor as it was the closest one available. The room was very clean. Check in was easy. The breakfast also was good.
Convenient location if arriving late or leaving early
For 7 hours had to pay $33.00! Too expensive!
Located in the San Juan Airport.
Buen ambiente
Great location for late arrivals or early departures. Literally in the airport
The check in process was very slow as at first there was only one person at front desk(during peak hour). However, once the second person stepped in it went much faster. The room was clean but had a funky smell to it. I run to Walgreens for some Lysol. Overall, it’s a good place for a quick overnight stay.
The room was clean, everything in order. For one exception. The toilet paper, for some reason they only had one roll of tp in the bathroom and had to call front desk about. Other than that, it was a really nice place to stay.
clean, very small rooms, very very convenience if using the airport
Last time i stayed at this property i had a fridge and room was bigger. This time i waited ar least 30 mins for check in and there was a long line of at.least 10 people behind me amd only 1 fromt desk person
Cathrine is a very pleasant young woman. Thanks The bathroom water was refreshingly great
The property is convenient being that it’s right inside the airport. The rooms are renovated compared to the a few years back when I stayed for the first time, so that was a perk. I would definitely recommend if you’re traveling early from San Juan!
My husband and I arrived at 930 after being on a cruise. We had to sit in the lobby for 5 hours until they would let us check in. By this time it was too late for us to be able to go to a beach or do any sightseeing. We went to the spa deck but there was no sun. Hot tubs were not that clean. You could see the water was oily on the surface. Obviously from oily people. Our room only had 2 bath towels, 1 hand towel and 1 washcloth for 2 people to use. There were hairs on the sink and pillows do they obviously weren't clean. Floors were dirty so we had to leave our shoes on. On the next morning they knocked on our door at 930 am to see if we were ready to check out. Check out isn't until noon but they wanted to rush us out early. Our flight wasn't until 5 pm so after sitting in the lobby the day before for 5 hours we didn't want to do that again. The front desk was very friendly and helpful on check out day but on check in they were rude and didn't want to help us with where to go and what to do.
I like the cleanness of the room the breakfast and the rapid acess to the airport
Very clean room. Little noisy can hear everything outside
What I liked is the convenience of hotel to flights. What I didn't like was it was a bit confusing finding the way to the hotel and a little eerie walking the hallways to it ....
Located in Isla Verde, San Juan Airport Hotel is within a 15-minute drive of popular attractions such as Condado Beach and Puerto Rico Convention Center. This 3-star hotel has 125 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi. It's connected to the airport in central Carolina, and a short drive from Carolina Beach and Balneario de Carolina.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
San Juan Airport Hotel's 125 recently renovated rooms provide coffee makers, free local calls, and laptop-compatible safes. 55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Ironing boards and desks are also standard.
Guests staying at San Juan Airport Hotel enjoy a 24-hour fitness center, 2 spa tubs, and free WiFi in public areas. Self parking is offered for USD 28.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.
Staff was super helpful. Arranged for transportation to our gate without me asking as my mother who I was travelling with is disabled. Gave us a room on the second floor as it was the closest one available. The room was very clean. Check in was easy. The breakfast also was good.
Convenient location if arriving late or leaving early
For 7 hours had to pay $33.00! Too expensive!
Located in the San Juan Airport.
Buen ambiente
Great location for late arrivals or early departures. Literally in the airport
The check in process was very slow as at first there was only one person at front desk(during peak hour). However, once the second person stepped in it went much faster. The room was clean but had a funky smell to it. I run to Walgreens for some Lysol. Overall, it’s a good place for a quick overnight stay.
The room was clean, everything in order. For one exception. The toilet paper, for some reason they only had one roll of tp in the bathroom and had to call front desk about. Other than that, it was a really nice place to stay.
Thank you for taking the time to review our property.