Located in Isla Verde within a short stroll of Isla Verde Beach, Fairmont El San Juan Villa Experience is within a 5-minute drive of other popular sights like The Mall of San Juan. This 83-room, 5-star hotel has 4 outdoor pools along with a full-service spa and a casino. It's connected to a shopping center in central Carolina and also close to Jose Miguel Agrelot Coliseum.
What's nearby
Isla Verde Beach - 4 min walk - 0.3 miles
Pine Grove Beach - 5 min walk - 0.3 miles
Carolina Beach - 8 min walk - 0.5 miles
Balneario de Carolina - 16 min walk - 0.9 miles
Port of San Juan - 10 min drive - 7.2 miles
Getting around
Pinero Station - 7 min drive
Luis Munoz Marin Intl. Airport (SJU) - 14 min drive
Restaurants
Chili's Grill & Bar - 1 min walk
Karaya - 3 min walk
Alelí Restaurant - 3 min walk
Lupi's Mexican Grill & Sports Cantina - 1 min walk
ocean breeze - 7 min walk
About this property
Fairmont El San Juan Villa Experience
Luxury hotel on the beach, with 4 outdoor pools
Fairmont El San Juan Villa Experience features a full-service spa, 4 outdoor pools, and a casino. Valet parking is offered for USD 35 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, free WiFi in public areas, and a conference center.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include balconies or patios, dining areas, and sitting areas.
4 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and body scrubs. The spa is open daily.
Secured, uncovered self parking on site (USD 25 per day)
Secured, uncovered valet parking on site (USD 35 per day)
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
4 bars/lounges
4 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli
Restaurants on site
Banyan Tree Grill
Caña by Juliana Gonzalez
El San Juan Beach Club
Il Sole Pizzeria
Wine Bar
Things to do
14 gaming tables
298 slot machines
4 outdoor pools
Art gallery
Basketball
Casino (15,000 square feet of space)
Designer stores
Fitness classes
Free beach club
Full-service spa
Gym
Shopping mall
Tennis
Water sports equipment
Yoga classes
Family friendly
4 outdoor pools
High chair
In-room crib
Laundry facilities
Separate in-room dining area
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
10 meeting rooms
Business center
Conference center
Outdoors
Beach cabanas (surcharge)
Beach towels
Garden
On the beach
Outdoor furniture
Pool loungers
Terrace
Full-service spa
Body scrubs
Body wraps
Facials
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
2 floors
3 buildings
Built in 1958
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Separate dining area
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property welcomes pets for USD 150 per pet, per stay
Dogs only
1 total (20 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Service animals exempt from fees
Children and extra beds
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Resort fee: 21 percent of room rate
The resort fee includes:
Beach access
Beach loungers
Beach towels
Concierge service
Fitness center access
Fitness/yoga classes
Health club access
Housekeeping
In-room bottled water
In-room safe
Phone calls
Pool access
Spa access
Sporting facilities or equipment
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
Uncovered self parking fee: USD 25 per day
Uncovered valet parking fee: USD 35 per day
Pet fee: USD 150 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in: 4:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Additional information about polices, regulations, and more:
Pool access available from 7:00 AM to 9:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina
Frequently asked questions
Are free cancellation options available at Fairmont El San Juan Villa Experience?
Fairmont El San Juan Villa Experience provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.
How much does it cost to stay at Fairmont El San Juan Villa Experience?
As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Villa Experience on Dec 10, 2025 start from $525.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do near Fairmont El San Juan Villa Experience?
This hotel is situated in Isla Verde, just steps from Isla Verde Beach, and within a 10-minute walk of Carolina Beach and Pine Grove Beach. You'll also find Jose Miguel Agrelot Coliseum and Casino del Mar at La Concha Resort within a short drive.
Is parking available on site at Fairmont El San Juan Villa Experience?
Yes, secured valet parking is offered for USD 35 per day. Accessible parking is also available for guests.
Is a spa located at Fairmont El San Juan Villa Experience?
There is a full-service spa available for guests to enjoy and services include body wraps, massages, and facials.
Does Fairmont El San Juan Villa Experience include a casino at the property?
Yes, Fairmont El San Juan Villa Experience has a casino that's 15000 square feet and includes 14 gaming tables and 298 slot machines.
Is there an indoor pool at Fairmont El San Juan Villa Experience?
No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 7:00 AM and 9:00 PM.
What amenities will couples enjoy at Fairmont El San Juan Villa Experience?
This beachfront hotel offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and a beachfront restaurant.
Does Fairmont El San Juan Villa Experience have a hot tub?
No, there isn't a spa tub at this hotel.
Does Fairmont El San Juan Villa Experience feature a restaurant that includes a breakfast menu?
Yes, Fairmont El San Juan Villa Experience has 4 restaurants, and serves a full breakfast each morning for a surcharge.
Does Fairmont El San Juan Villa Experience allow pets to stay for free?
Although they can't stay for free, dogs are welcome at Fairmont El San Juan Villa Experience for a fee of USD 150 per pet, per stay. The property also provides food and water bowls.
Does Fairmont El San Juan Villa Experience have connecting rooms?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
What is the closest airport to Fairmont El San Juan Villa Experience?
The closest major airport to Fairmont El San Juan Villa Experience is Luis Munoz Marin Intl. Airport (SJU), which is within a mile.
Are there rooms with balconies at Fairmont El San Juan Villa Experience?
Yes, every guestroom at Fairmont El San Juan Villa Experience comes with a balcony with some featuring ocean or pool views.
Does Fairmont El San Juan Villa Experience offer wedding services?
There are wedding services available at Fairmont El San Juan Villa Experience if that's in your vacation plans.
Fairmont El San Juan Villa Experience Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Love this resort. I’ve been here before and we will be back!
Jennifer Sue
Stayed 4 nights in Jul 2025
6/10 Okay
Punit
Jul 8, 2025
Liked: Cleanliness
My family and I stayed at this property for a week. We had a pool-side villa with balcony, as part of their Signature Experience at the hotel. In my opinion, their signature experience did not add any value above and beyond our usual expectations. They reached out to ask about arrival time, special celebrations, etc. I
Punit
Stayed 7 nights in Jun 2025
8/10 Good
marc
Traveled with group
Jul 6, 2025
Some of the staff didn’t seem like they wanted to be there. My wife left her phone in the lobby on the way to dinner, we both called to ask the front desk if they would please go look and possibly hold it at security, they refused…they said someone has to turn it in, employees can’t go get it, so 50/50 chance it gets stolen or turned in.
Beautiful property, staff is very attentive to guest needs, great for families with kids as well. From Thursday to Saturday lobby becomes a salsa club!!! Lots of fun!!
Obed
Stayed 4 nights in Jun 2025
10/10 Excellent
Andrew
Apr 4, 2025
Andrew
Stayed 2 nights in Mar 2025
8/10 Good
Vivek
Mar 31, 2025
Vivek
Stayed 4 nights in Jan 2025
4/10 Poor
Peter
Traveled with group, Traveled with partner
Mar 18, 2025
Disliked: Cleanliness, staff & service, amenities
We paid over $800 to get a room in one of their external room buildings that was so dirty and could hear everything in the room next to us. Bottles and food sitting in wall ways. Upon arrival, the bell men just watched us as we dragged our bag in ourselves and found the front desk. The hotel is in a compound , which would be nice if you are strictly staying there and not wanting to venture out on foot.
This property is absolutely beautiful, be sure to take the time to enjoy the history of it and enjoy all of the amenities. The service here was amazing. We were so thankful to receive a room upgrade to an ocean view. The room was incredible. We enjoyed taking advantage of a class at the fitness center. All of the outdoor areas were stunning,many dining options and many close by as well. We never had trouble finding a chair at the pool, an attendant brings you a chair towel and a beach towel. The poolside service with a pitcher of Sangria is a must! There’s a lot happening here for entertainment. We had a great time and cannot wait to come back!
Alicia
Stayed 2 nights in Jan 2025
8/10 Good
Jeff
Traveled with partner
Feb 10, 2025
Would be an overall excellent rating if it wasn’t for a very mishandled situation at check in.
I wish there were separate ratings for the areas of staff; front desk/reception was very poor, all other staff were excellent.
Jeff
Stayed 4 nights in Feb 2025
4/10 Poor
Brianna
Feb 9, 2025
Disliked: Property conditions & facilities
Disappointed
My was very disappointed in this hotel. Paid over a grand for one night to have a terrible room, terrible service, and things were dirty. No late check out when you pay this much either, bellhop made me take my own luggage to the car because they were busy. Overall just never staying here again.
Our check-in and check-out experience was very efficient. The location of our room in a building behind the gym provided the tinyest glimpse of a pool -- so it was underwhelming for a "pool villa.". However, it ended up to be convenient, and the room itself was nice. The poolside staff were extraordinary in both their lounge chair set-up for us and an iced coffee that wasn't really on the menu. Breakfast staff was wonderful as well. It was a great experience, and we will be back.
Unfortunately we had to wait over an hour and a half after check in for our room to be ready (this was on a Thursday) which was very disappointing
Overall stay was good
Hotel is wonderful. Had Thanksgiving dinner in the Meat Market. Beautiful restaurant with great ambiance. We ordered turkey because it was our Thanksgiving dinner. Drinks and bread came our fairly quickly. However, then they must have forgotten us. After almost an hour I had to ask where our dinner was? They did Apologized and gave us two complimentary glasses of wine. A satisfactory gester and we looked forward to our Thanksgiving dinner. The vegetables and gravy were wonderful as was the bread. The turkey, our main reason for dining there, was dry and salty. Worse turkey we've ever had! Became they were so apologetic it was now late and I didn't have the heart to send it back. It is primarily a steak house and we saw a few beautiful steaks. Just don"t order turkey.