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Recent guest reviews

HORRIBLE DONT BOOK THIS HOTEL AT ALL. IT DOESNT LOOK NOTHING LIKE THE PICTURES ONLINE & ITS IN A BAD HORRIBLE AREA WITH NOTHING AROUND IT. ONLY 1 ELEVATOR WORKED AND HAD TO WAIT 10 or MORE MINUTES FOR THE ELEVATOR. FOOD IS NASTY POOL ONLY FITS 6 PPL AT A TIME, IT LOOKS LIKE A BATHTUB AND YOU HAVE TO HAVE RESERVATIONS FOR THE POOL YOU CAN ONLY STAY FOR 1 HOUR ON HOT DAYS WHERE ITS 90 DEGREES AND IT HAS RESTAURANT PATRONS SITTING ON TOP OF YOU WHILE YOUR IN THE POOL. FURNITURE IN THE ROOMS ARE ALL BROKEN UP EVEN THE WINDOWS. CUSTOMERS SERVICE IS VERY NASTY THEY WILL SIT AND ARGUE WITH YOU AND ONE OF THEM EVEN CALLED ME STUPID. THEY NEVER HAD CLEAN TOWELS AND RAGS & CALLED WAITED OVER 1 HOUR & DECIDED TO LEAVE AFTER THE LADY AT THE FRONT DESK WAS RUDE. I WISHED THEY WOULD HAVE RETURNED MY MONEY. PLEASE READ REVIEWS EVERYTHING BAD YOU SEE IS TRUE. I WOULD NEVER STAY AT THAT HOTEL AND DEFINITELY WOULD NEVER RECOMMEND NO ONE STAY THERE.

the hotel was nice, the restaurant food was kind of disappointing, the room was very hot like the ac didn’t work at all & the pool is extremely small. the location of the hotel is right in the middle of a city it looked like. not too far from the beach or old san juan.

Great location. Great staff. Great amenities. Loved my time here

The property is located in a central location with easy access to a lot of historical places and beaches.

I love how the restaurant was rooftop. I loveeee the front desk employees attend to my needs very pleasant and professional. I didn’t like that it was a lot of roaches. And not much channels too watch. I didn’t like that you had to make reservations for pool and restaurant for hotel guests we should automatically able too use it.

Where do I began the rooms was filthy nothing works the sheets and towels had stains we had to switch rooms like three times the showers was broke the house keeping was lazy but front desk was very helpful... never will I stay at this hotel again not away to enjoy San juan

No good I stay there for two day and they charge me two caceletion day extra cuz they did have the day I want it

They checked us into a room next to where they serve breakfast which sounds good when you write it but not when you are trying to sleep through the crashing pots and pans and loud workers screaming. We couldn’t get any sleep the bed was dirty they didn’t offer us anything better. It was the worst hotel I’ve ever been too the pool is so small you can only fit 3 people in there comfortably.

Staff very friendly. Food and drinks were great. View of city amazing. Pool smaller than advertised.

They had free bikes to borrow! And a great free breakfast! And great recommendations!

I expected so much more from this hotel. First off, let me say that the hotel staff themselves were very kind, courteous, and timely . That being said, the room itself was awful. I stayed in the Signature Suite and thank god it was only one night because the room smelled like old socks. The sofa bed also smelled the same way...maybe worse. The water was nowhere near hot and the water pressure was meager at best. There was a enclosed shower/toilet space, and outside that was a hot tub. I wish it had said that there was no door to the outer section of the bathroom in the hotel listing because I was not going to get naked with family. The surrounding area was also very off putting, when I came out in the morning there were some men clearly spaced out wandering in the street and I passed by a discarded syringe on the ground. I had heard that Miramar was more of an upscale area so this was shocking.

752 Manuel Fernandez Juncos Ave San Juan

Hotel highlights

  • Walking distance to Puerto Rico Convention Center
  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining

Located in Miramar within a short walk of Puerto Rico Convention Center, CIQALA Luxury Suites is within a mile (2 km) of other popular sights such as Condado Beach. This 4-star aparthotel welcomes guests with 34 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Each apartment is individually decorated and has an array of amenities, including a microwave, a minibar, and a coffee maker. An LCD TV comes with cable channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free local calls, a safe, and an ironing board.


Property features

CIQALA Luxury Suites offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking and a free beach shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include a computer station, a terrace, and laundry facilities.

Room options

Luxury Studio Suite, 1 Queen Bed

1 Queen Bed | Sleeps 4

Presidential Suite

1 King Bed and 2 Queen Beds | Sleeps 6

Luxury Suite, 1 Bedroom

1 Queen Bed | Sleeps 4

The Signature Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for CIQALA Luxury Suites

Everyone (70) Couples (48) Family (34) Friends (5) Other (5)
5
Everyone

By on Jun 8, 2021

1
Everyone

By on May 24, 2021

1
Family with small children

HORRIBLE DONT BOOK THIS HOTEL AT ALL. IT DOESNT LOOK NOTHING LIKE THE PICTURES ONLINE & ITS IN A BAD HORRIBLE AREA WITH NOTHING AROUND IT. ONLY 1 ELEVATOR WORKED AND HAD TO WAIT 10 or MORE MINUTES FOR THE ELEVATOR. FOOD IS NASTY POOL ONLY FITS 6 PPL AT A TIME, IT LOOKS LIKE A BATHTUB AND YOU HAVE TO HAVE RESERVATIONS FOR THE POOL YOU CAN ONLY STAY FOR 1 HOUR ON HOT DAYS WHERE ITS 90 DEGREES AND IT HAS RESTAURANT PATRONS SITTING ON TOP OF YOU WHILE YOUR IN THE POOL. FURNITURE IN THE ROOMS ARE ALL BROKEN UP EVEN THE WINDOWS. CUSTOMERS SERVICE IS VERY NASTY THEY WILL SIT AND ARGUE WITH YOU AND ONE OF THEM EVEN CALLED ME STUPID. THEY NEVER HAD CLEAN TOWELS AND RAGS & CALLED WAITED OVER 1 HOUR & DECIDED TO LEAVE AFTER THE LADY AT THE FRONT DESK WAS RUDE. I WISHED THEY WOULD HAVE RETURNED MY MONEY. PLEASE READ REVIEWS EVERYTHING BAD YOU SEE IS TRUE. I WOULD NEVER STAY AT THAT HOTEL AND DEFINITELY WOULD NEVER RECOMMEND NO ONE STAY THERE.

By on May 2, 2021

3
Partner Couples

the hotel was nice, the restaurant food was kind of disappointing, the room was very hot like the ac didn’t work at all & the pool is extremely small. the location of the hotel is right in the middle of a city it looked like. not too far from the beach or old san juan.

By on Apr 17, 2021

5
Partner Couples

Great location. Great staff. Great amenities. Loved my time here

By on Apr 3, 2021

5
Partner Couples

The property is located in a central location with easy access to a lot of historical places and beaches.

By on Feb 24, 2021

2
Everyone

By on Feb 16, 2021

3
Partner Couples

By on Feb 13, 2021

4
Partner Couples Family

I love how the restaurant was rooftop. I loveeee the front desk employees attend to my needs very pleasant and professional. I didn’t like that it was a lot of roaches. And not much channels too watch. I didn’t like that you had to make reservations for pool and restaurant for hotel guests we should automatically able too use it.

By on Jan 19, 2021

5
Everyone

By on Jan 9, 2021

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