Ciqala Suites Hotel

Hotel with free breakfast, a short walk to Sheraton Casino

VIP Access

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Where to?

Dates

July 2025

August 2025

The Signature Suite | 1 bedroom, premium bedding, memory foam beds, minibar

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pet friendly
Parking included
Pool

Explore the area

752 Manuel Fernandez Juncos Ave, San Juan, 00908

Puerto Rico Convention Center
‪11 min walk‬
Pan American Pier
‪17 min walk‬
Condado Beach
‪20 min walk‬
San Juan (SJU-Luis Munoz Marin Intl.)
‪10 min drive‬

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Room options

Deluxe Suite

Exceptional

800 sq ft
Sleeps 4
1 King Bed and 1 Double Bed

Studio Suite, 1 Queen Bed

Good

419 sq ft
Sleeps 4
1 Queen Bed

The Signature Suite

Very good

419 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

500 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Presidential Suite

Very good

1700 sq ft
Sleeps 6
1 King Bed and 2 Queen Beds

Superior Room, 1 Queen Bed

Excellent

310 sq ft
Sleeps 2
1 Queen Bed

About the neighborhood

San Juan

Located in Santurce, Ciqala Suites Hotel is a leisurely stroll from popular sights such as Puerto Rico Convention Center and Pan American Pier. This 4-star hotel welcomes guests with 33 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Puerto Rico Convention Center - 11 min walk - 0.6 miles
Distrito T-Mobile - 12 min walk - 0.7 miles
Pan American Pier - 17 min walk - 0.9 miles
Condado Beach - 20 min walk - 1.1 miles
Casino del Mar at La Concha Resort - 2 min drive - 1.0 mile

Getting around

Hato Rey Station - 4 min drive
Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

‪Casita Miramar - ‬6 min walk
‪La Isla - ‬4 min walk
‪Los Pinos Num 2 - ‬7 min walk
‪Éter Rooftop & Lounge - ‬1 min walk
‪Habitante Cafe - ‬5 min walk

About this property

Ciqala Suites Hotel

Hotel with free breakfast, a short walk to Sheraton Casino

Ciqala Suites Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. This hotel also has a terrace.

Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Other amenities include microwaves, minibars, and coffee makers.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Beach nearby, white sand, sun loungers, beach umbrellas

Pool
Hot Tub
Free WiFi
Restaurant

$189 nightly

Aug 6 - Aug 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free covered self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A poolside bar
A restaurant

Restaurants on site

Our SP Floor Lounge

Things to do

Outdoor pool

Family friendly

In-room microwave
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
8 floors
Built in 2010
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Minibar

Air conditioning
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 50 per pet, per stay
Dogs only
Service animals exempt from fees

Children and extra beds

Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 200.00 per accommodation, per stay
Service fee: 20 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

This property is professionally cleaned

Check-in: 4:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector and a security system.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 7:00 PM.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

CIQALA

CIQALA Luxury

CIQALA Luxury Suites

CIQALA Luxury Suites Condo

CIQALA Luxury Suites Condo San Juan

CIQALA Luxury Suites San Juan

CIQALA Suites

Ciqala Hotel San Juan

CIQALA Luxury Suites

Ciqala Suites Hotel Hotel

Ciqala Suites Hotel San Juan

Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Are free cancellation options available at Ciqala Suites Hotel?

Ciqala Suites Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ciqala Suites Hotel?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on Jul 21, 2025 start from $158.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Ciqala Suites Hotel?

This hotel is situated in Santurce within a short 15-minute walk of Pan American Pier and also 18 minutes on foot from Condado Beach. You'll also find Sheraton Casino and Distrito T-Mobile less than a mile away.

Will I be able to park at Ciqala Suites Hotel?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Ciqala Suites Hotel have a casino?

No, Ciqala Suites Hotel doesn't have a casino.

Is there an indoor pool at Ciqala Suites Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

Is Ciqala Suites Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does Ciqala Suites Hotel have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Ciqala Suites Hotel feature a restaurant that includes a breakfast menu?

Yes, Ciqala Suites Hotel serves free cooked-to-order breakfasts at Our SP Floor Lounge each morning.

Does Ciqala Suites Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ciqala Suites Hotel for a fee of USD 50 per pet, per stay.

Does Ciqala Suites Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Ciqala Suites Hotel?

The closest major airport to Ciqala Suites Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 6.3 mi away (21 minutes by car).

Are there rooms with balconies at Ciqala Suites Hotel?

No, there aren't any guestrooms with balconies at Ciqala Suites Hotel.

Ciqala Suites Hotel Reviews

7.4

Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Christine

Business traveler

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a small Boutique hotel.

Stayed 1 night in Mar 2025

10/10 Excellent

martinique

Apr 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing

Stayed 1 night in Apr 2025

2/10 Terrible

Lourdes, Guatemala

Business traveler

Apr 2, 2025

Liked: Cleanliness

Disliked: Staff & service

No place for a breakfast , they bring it at the room and came late when I need to do the check out , basically i did not eat. No water at the room They don't sale water Bad service and it is an expensive hotel

Stayed 2 nights in Mar 2025

10/10 Excellent

Gianni

Traveled with family

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

I had a wonderful experience in this propery since I arrived the general manager Miguel, Paola the receptionist also James. Love the breakfast in the room first time having a experience like that. I only stay for one night but next time we would love to stay for longer. Thank you to everyone who make us feel welcome.

Stayed 1 night in Mar 2025

10/10 Excellent

Malcolm

Traveled with partner

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property

Stayed 2 nights in Mar 2025

8/10 Good

Juan

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Different room assigned

On the website I choose a Signature Suite and when I got to the hotel they had on their reservation a regular 1 bedroom suite. I requested the change but they told me the hotel was full

Stayed 1 night in Mar 2025

6/10 Okay

Dana

Traveled with partner

Mar 19, 2025

Liked: Staff & service

Our room was on the 2nd floor and we were awoken around 1am by music BLASTING from a van across the street that continued until 4am. We called the front desk but they couldn’t do anything. Our balcony was disappointing which old lumber piled up on one side. I took photos but don’t see where I can share.

Stayed 1 night in Feb 2025

8/10 Good

Jessica

Traveled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pretty, clean good service great food

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah, Cleveland

Mar 18, 2025

Disliked: Staff & service

I booked this for one night they took $549 no confirmation of the booking and when I wrote them asking to return my money for the one night I have still yet to hear anything back from the property via email and when I callled I was told Expedia would process the refund. Still no resolution -$549 later?

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler

Mar 18, 2025

Liked: Cleanliness, staff & service

Love San Juan, but....

I was charged a non-refundable $200 service charge upon arrival above and beyond what I paid via Hotels.com (not a deposit, a service charge). I also had to leave a $200 deposit, which I was told at check out "should get refunded in 7-10 days). When I asked "should?" I was told, "Yes, 90%." Totally inappropriate and not customary. As I sit here state-side, I am still awaiting a refund of the deposit. I also had no hot water in the shower, but had hot water in the sink. This is clearly something that had to have been known. The desk staff were very nice and solicitous, but the hotel upkeep and policies were not up to my standards (and I am not picky).

Stayed 4 nights in Mar 2025

8/10 Good

Christian Casado

Traveled with partner

Mar 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great place to stay

Stayed 3 nights in Mar 2025

4/10 Poor

Judy Ramnarine

Traveled with group

Mar 11, 2025

Disliked: Amenities

Hotel is very tiny and small. Pool is inside a rooftop restaurant and can fit about 6 people. Parking space is very limited inside the hotel and very very very tiny. Hotel employees are seen sitting in the guest areas and it seems very creepy. Shop next to hotel is very rundown and looks very creepy with all the drunks hanging around

Stayed 7 nights in Mar 2025

6/10 Okay

Jean-Andre

Mar 10, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Mar 2025

8/10 Good

Omar

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Khalid

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Bianca

Mar 3, 2025

Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with partner

Mar 2, 2025

Liked: Cleanliness, staff & service

Patio and property was a bit dated. Shower curtain only half very strange

Stayed 1 night in Feb 2025

4/10 Poor

India

Feb 24, 2025

Stayed 3 nights in Feb 2025

8/10 Good

Nicole

Traveled with partner

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is clean and well kept, the breakfast was ok. You must order it via a link provided each night before which became a task while on vacation and after the 3rd night the hotel stop sending a reminder and the link, thank goodness we kept the text with the last link received. One morning the breakfast was 30 min late and it was not what we ordered but we ate it and hoped for the best the next morning. The parking spaces are tight and limited but a nice perk to have included with the stay, the staff was kind and hospitable. Our room was in the penthouse level which at first seemed attractive except that there is a rooftop bar and restaurant right above which was noisy at times in the night and the smell of food often crept into our room. The room itself was really spacious, bed was comfortable, the shower hardly had any pressure but the water temps were good, there was no shower curtain and the height of the tub was higher than a typical tub, could be difficult to get in and out of for some people, the pole for the towel rack kept falling every time you went to grab a towel off of it. I kind of felt like we might have had the worst room in the hotel to be honest but we made the best of it.

Stayed 5 nights in Feb 2025

8/10 Good

Theresa Louise

Traveled with group

Feb 23, 2025

Liked: Cleanliness, staff & service

I loved the location of this hotel! It was central to everything as long as you dont mind the walk. Uber can get you everywhere for little money. Rooms were sparse...no artwork, bare walls like a prison. We stayed in.a Presidential suite that accommodated 6 people... but there were only 4 bath towels, 5 forks in our drawer, 4 glasses, etc. And the coffee pot made a single cup at a time with only 2 pods and no creamer or sugar available. The free breakfast delivered to our room was great the first few days. After that delivery was very late (hours late, not minutes) and the food had clearly sat under a heat lamp for a very long time. Our complaints were addressed by the GM who graciously removed resort fees from our bill. The desk staff are very nice but not always terribly knowledgeable about their property. Restaurant upstairs is okay...not great but their bar makes top notch cocktails that you would find in a NYC nightclub!! Overall we would likely look elsewhere if we wanted to return to Puerto Rico because there are so many other places to choose from.

Stayed 6 nights in Feb 2025