Ciqala Suites Hotel

Hotel with free breakfast, a short walk to Sheraton Casino

VIP Access

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Where to?

Dates

June 2025

July 2025

Presidential Suite | Living area | LCD TV

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pet friendly
Parking included
Pool

Explore the area

752 Manuel Fernandez Juncos Ave, San Juan, 00908

Puerto Rico Convention Center
‪11 min walk‬
Condado Beach
‪20 min walk‬
Casino del Mar at La Concha Resort
‪2 min drive‬
San Juan (SJU-Luis Munoz Marin Intl.)
‪10 min drive‬

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Room options

Deluxe Suite

800 sq ft
Sleeps 4
1 King Bed and 1 Double Bed

Studio Suite, 1 Queen Bed

419 sq ft
Sleeps 4
1 Queen Bed

The Signature Suite

419 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

500 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Presidential Suite

1700 sq ft
Sleeps 6
1 King Bed and 2 Queen Beds

Superior Room, 1 Queen Bed

310 sq ft
Sleeps 2
1 Queen Bed

About the neighborhood

San Juan

Located in Santurce, Ciqala Suites Hotel is a leisurely stroll from popular sights such as Pan American Pier and Sheraton Casino. This 4-star hotel welcomes guests with 33 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Sheraton Casino - 9 min walk - 0.5 miles
Puerto Rico Convention Center - 11 min walk - 0.6 miles
Pan American Pier - 17 min walk - 0.9 miles
Condado Beach - 20 min walk - 1.1 miles
Casino del Mar at La Concha Resort - 2 min drive - 1.0 mile

Getting around

Hato Rey Station - 4 min drive
Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

‪Casita Miramar - ‬6 min walk
‪La Isla - ‬4 min walk
‪Los Pinos Num 2 - ‬7 min walk
‪Éter Rooftop & Lounge - ‬1 min walk
‪Habitante Cafe - ‬5 min walk

About this property

Ciqala Suites Hotel

Hotel with free breakfast, a short walk to Sheraton Casino

Ciqala Suites Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. This hotel also has a terrace.

Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Other amenities include microwaves, minibars, and coffee makers.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Beach nearby, white sand, sun loungers, beach umbrellas

Pool
Hot Tub
Free WiFi
Restaurant

$177 nightly

Jul 1 - Jul 2

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free covered self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A poolside bar
A restaurant

Restaurants on site

Our SP Floor Lounge

Things to do

Outdoor pool

Family friendly

In-room microwave
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
8 floors
Built in 2010
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Minibar

Air conditioning
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 50 per pet, per stay
Dogs only
Service animals exempt from fees

Children and extra beds

Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 200.00 per accommodation, per stay
Service fee: 20 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

This property is professionally cleaned

Check-in: 4:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector and a security system.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 7:00 PM.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

CIQALA

CIQALA Luxury

CIQALA Luxury Suites

CIQALA Luxury Suites Condo

CIQALA Luxury Suites Condo San Juan

CIQALA Luxury Suites San Juan

CIQALA Suites

Ciqala Hotel San Juan

CIQALA Luxury Suites

Ciqala Suites Hotel Hotel

Ciqala Suites Hotel San Juan

Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Are free cancellation options available at Ciqala Suites Hotel?

Ciqala Suites Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ciqala Suites Hotel?

As of Jun 14, 2025, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on Jun 17, 2025 start from $168.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Ciqala Suites Hotel?

This hotel is situated in Santurce within a short 15-minute walk of Pan American Pier and also 18 minutes on foot from Condado Beach. You'll also find Sheraton Casino and Distrito T-Mobile less than a mile away.

Is parking available on site at Ciqala Suites Hotel?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Ciqala Suites Hotel have a casino?

No, Ciqala Suites Hotel doesn't have a casino.

Is there an indoor pool at Ciqala Suites Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Ciqala Suites Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Ciqala Suites Hotel?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Ciqala Suites Hotel feature a restaurant that includes a breakfast menu?

Yes, Ciqala Suites Hotel serves free cooked-to-order breakfasts at Our SP Floor Lounge each morning.

Does Ciqala Suites Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ciqala Suites Hotel for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Ciqala Suites Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Ciqala Suites Hotel?

The closest major airport to Ciqala Suites Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 6.3 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Ciqala Suites Hotel?

No, there aren't any guestrooms with balconies at Ciqala Suites Hotel.

Ciqala Suites Hotel Reviews

7.4

Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Judy Ramnarine

Traveled with group

Mar 11, 2025

Disliked: Amenities

Hotel is very tiny and small. Pool is inside a rooftop restaurant and can fit about 6 people. Parking space is very limited inside the hotel and very very very tiny. Hotel employees are seen sitting in the guest areas and it seems very creepy. Shop next to hotel is very rundown and looks very creepy with all the drunks hanging around

Stayed 7 nights in Mar 2025

6/10 Okay

Jean-Andre

Mar 10, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Mar 2025

8/10 Good

Omar

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Khalid

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Bianca

Mar 3, 2025

Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with partner

Mar 2, 2025

Liked: Cleanliness, staff & service

Patio and property was a bit dated. Shower curtain only half very strange

Stayed 1 night in Feb 2025

4/10 Poor

India

Feb 24, 2025

Stayed 3 nights in Feb 2025

8/10 Good

Nicole

Traveled with partner

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is clean and well kept, the breakfast was ok. You must order it via a link provided each night before which became a task while on vacation and after the 3rd night the hotel stop sending a reminder and the link, thank goodness we kept the text with the last link received. One morning the breakfast was 30 min late and it was not what we ordered but we ate it and hoped for the best the next morning. The parking spaces are tight and limited but a nice perk to have included with the stay, the staff was kind and hospitable. Our room was in the penthouse level which at first seemed attractive except that there is a rooftop bar and restaurant right above which was noisy at times in the night and the smell of food often crept into our room. The room itself was really spacious, bed was comfortable, the shower hardly had any pressure but the water temps were good, there was no shower curtain and the height of the tub was higher than a typical tub, could be difficult to get in and out of for some people, the pole for the towel rack kept falling every time you went to grab a towel off of it. I kind of felt like we might have had the worst room in the hotel to be honest but we made the best of it.

Stayed 5 nights in Feb 2025

8/10 Good

Theresa Louise

Traveled with group

Feb 23, 2025

Liked: Cleanliness, staff & service

I loved the location of this hotel! It was central to everything as long as you dont mind the walk. Uber can get you everywhere for little money. Rooms were sparse...no artwork, bare walls like a prison. We stayed in.a Presidential suite that accommodated 6 people... but there were only 4 bath towels, 5 forks in our drawer, 4 glasses, etc. And the coffee pot made a single cup at a time with only 2 pods and no creamer or sugar available. The free breakfast delivered to our room was great the first few days. After that delivery was very late (hours late, not minutes) and the food had clearly sat under a heat lamp for a very long time. Our complaints were addressed by the GM who graciously removed resort fees from our bill. The desk staff are very nice but not always terribly knowledgeable about their property. Restaurant upstairs is okay...not great but their bar makes top notch cocktails that you would find in a NYC nightclub!! Overall we would likely look elsewhere if we wanted to return to Puerto Rico because there are so many other places to choose from.

Stayed 6 nights in Feb 2025

10/10 Excellent

Mary

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Alessandra

Traveled with family and small children, Traveled with partner

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was easy to find and the people at the front desk were friendly and super helpful.

Stayed 4 nights in Feb 2025

6/10 Okay

Laura

Feb 17, 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Feb 2025

10/10 Excellent

Moises David Rivera

Feb 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelent

Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was welcoming and attentive. The area around it wasn't the most beautiful but close to beaches and restaurants nice for something not to expensive.

Stayed 3 nights in Feb 2025

10/10 Excellent

Chalante

Traveled with group

Feb 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I stayed at the Ciqala for 5 days it was a good hotel I had a suite room it was super spacious, the staff was great very helpful! The only thing i did not like was that there was only 1 elevator for all the guest to use which caused it to run extremely slow at times.

Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2025

8/10 Good

Robert

Traveled with family

Feb 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel

Stayed 4 nights in Jan 2025

8/10 Good

Sheila

Traveled with family

Feb 1, 2025

Liked: Staff & service, property conditions & facilities

Check in process was horrible. Extra hidden fees, Area has sound of heavy machinary 24 hours. Room was ok, but there was trash in the pool, Breakfast was ok

Stayed 2 nights in Jan 2025

10/10 Excellent

Ivette, st cloud

Traveled with partner

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful; the rooms are spacious and pretty. The rooftop is beautiful, but the restaurant is a bit pricey for the options around. It was odd that some employees did not speak Spanish. But these are minimal issues. I would recommend it.

Stayed 3 nights in Jan 2025

10/10 Excellent

Evangeline

Traveled with partner

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The customer service is unmatched. Everyone was very helpful.

Stayed 3 nights in Jan 2025

8/10 Good

Joanne

Traveled with family

Jan 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was clean and the breakfast was very good. There were no sheets or blankets that we could find for the sofa bed.

Stayed 1 night in Jan 2025

10/10 Excellent

Brunilda

Jan 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a nice stay

Stayed 1 night in Jan 2025

10/10 Excellent

Lane

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk female employee was very very helpful with our luggage and helping us out. Room service was nice and got the orders exactly right thank yall so much!!

Stayed 1 night in Jan 2025