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Ciqala Suites Hotel

4.0 star property
VIP Access

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Photo gallery for Ciqala Suites Hotel

Terrace/patio
Front of property
Lobby
Terrace/patio
Rooftop bar, ocean views, open daily

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Sheraton Casino
    ‪10 min walk‬
  • Place, Distrito T-Mobile
    ‪13 min walk‬
  • Place, Puerto Rico Convention Center
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(16 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

8.2 out of 10
Very good
(10 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

San Juan

Located in Santurce, Ciqala Suites Hotel is a leisurely stroll from popular sights such as Puerto Rico Convention Center and Sheraton Casino. This 4-star hotel welcomes guests with 33 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Sheraton Casino - 10 min walk - 0.6 miles
  • Distrito T-Mobile - 13 min walk - 0.7 miles
  • Puerto Rico Convention Center - 13 min walk - 0.7 miles
  • Pan American Pier - 18 min walk - 1.0 mile
  • Condado Beach - 2 min drive - 1.0 mile

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Gustos Coffee Co. - ‬9 min walk
  • ‪Los Pinos Cafe - ‬7 min walk
  • Éter Rooftop & Lounge
  • ‪Casita Miramar - ‬6 min walk
  • ‪Pizza e Birra - ‬8 min walk

About this property

Ciqala Suites Hotel

Ciqala Suites Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. This hotel also has a terrace.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Other amenities include microwaves, minibars, and coffee makers.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
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  • Pool
  • Hot tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,484 reviews
$285 nightly
The price is $311
May 4 - May 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Are free cancellation options available at Ciqala Suites Hotel?

Ciqala Suites Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ciqala Suites Hotel?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on Apr 29, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Ciqala Suites Hotel?

This hotel is situated in Santurce within a short 18-minute walk of Condado Beach and also 9 minutes on foot from Sheraton Casino. You'll also find Casino del Mar at La Concha Resort and Port of San Juan within a short drive.

Will I be able to park at Ciqala Suites Hotel?

Yes, covered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Ciqala Suites Hotel have a casino?

No, Ciqala Suites Hotel doesn't have a casino.

Is there an indoor pool at Ciqala Suites Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Ciqala Suites Hotel?

There are many amenities for couples at this hotel, including an ocean-view restaurant and an outdoor pool plus some guestrooms feature a private hot tub.

Are there hot tubs at Ciqala Suites Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Ciqala Suites Hotel feature a restaurant that includes a breakfast menu?

Yes, Ciqala Suites Hotel serves free cooked-to-order breakfasts at Our SP Floor Lounge each morning.

Does Ciqala Suites Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ciqala Suites Hotel for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Ciqala Suites Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Ciqala Suites Hotel?

The closest major airport to Ciqala Suites Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 6.3 mi away (21 minutes by car).

Can I book a room with a balcony at Ciqala Suites Hotel?

No, there aren't any guestrooms at Ciqala Suites Hotel that offer a balcony.

Ciqala Suites Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 510 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and convenient breakfast served directly to the room
Stayed 1 night in Apr 2026

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Excellent views
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The is very helpful and friendly
Stayed 2 nights in Jan 2026

6/10 Okay

Alyssa

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was good, cleaning was spotless however the bidet was broke (from the mainland we don’t use it) however because it’s broke my kids tried it and it flooded the bathroom, couldn’t be the first time due to the visible water damage on the door. The place is severely over sold, the pool is tiny. Not big enough for a family to swim, kids yes, adults no. It’s also really hard to park, the ramp is small and Parking spots are limited, and TINY AS IN CANT OPEN UR DOORS. Dogs barking constantly upstairs Got a call at midnight asking to move OUR CAR CAUSE SOMEONE IN A TRUCK DECIDED TO TRY AND PARK. Cleaning staff was amazing. Food was EXPENSIVE, cheaper to DoorDash and same quality. It’s not that bad just needs to inform everyone of the actual quality of what they are getting.
Stayed 5 nights in Jan 2026

8/10 Good

Aditya

Traveled with family
Liked: Cleanliness, amenities
Very spacious presidential suite, hotel was located in decent and quiet location. Staff was super courteous and helpful. I would deduct one star for the cockroaches in the kitchen area.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kenneth, LAKELAND

Traveled with family
Liked: Cleanliness
All was well. Great place
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Paola was wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Praba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean with good housekeeping every day. The staff is very friendly, professional and knowledgeable. The area was pretty safe as well as accessible to nearby dining spots and beaches by walk. Liked how the guests can spend some time at the rooftop even if we weren’t dining. The only complaint was with the breakfast. Day 1 we had to skip breakfast in the room because it wasn’t delivered even after the 1 hour slot passed. The juices were just average. Pancakes were burnt one day.
Stayed 5 nights in Dec 2025

2/10 Terrible

Greg

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room
Stayed 1 night in Jan 2026

10/10 Excellent

Yvette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and we had an amazing experience. We stayed in the Presidential Suite and our room was beautiful. The staff here were so kind and helpful, rooftop restaurant was amazing. The hotel offered a shuttle to the beach and made to order breakfast every day. We would definitely stay here again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Prithula

Stayed 4 nights in Dec 2025

10/10 Excellent

Abdus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, breakfast was fresh. Ac was running great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities
Front desk staff were great. A wonderful place to stay and I plan to return.
Stayed 4 nights in Nov 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip. Safe, clean, staff was friendly and informative, breakfast was great and on time; air conditioning was cold, room was very comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Eudes

Stayed 2 nights in Dec 2025

2/10 Terrible

Vijay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, looks like pictures online, friendly staff. Rooftop can get a little loud on weekend but its quiet during the week. Great location. Recommend!
Stayed 4 nights in Nov 2025

10/10 Excellent

rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. We are booking our next weekend getaway and staying in Ciqala again!
Stayed 4 nights in Nov 2025

10/10 Excellent

FERNANDO, Raleigh

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast, exelent front desk atention
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott M

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience. Staff knowledgeable and helpful. Roof top bar/restaurant was a nice experience. The daily complementary room service breakfast was an unexpected bonus.
Stayed 4 nights in Nov 2025

10/10 Excellent

Drexel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Robbie, Vancouver

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly staff, great location. Thank you
Stayed 1 night in Oct 2025

6/10 Okay

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No availability to upgrade and given a low floor when I requested a higher floor months ago…. Want informed of all my benefits. Had to mention them…
Stayed 1 night in Nov 2025

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