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Fortaleza Suites

3.5 star property
VIP Access

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Suite (Fortaleza) | Individually decorated, individually furnished, free WiFi, bed sheets
Lobby
Suite (Fortaleza) | Living room | TV
Presidential Suite | Living room | TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Shared fridge, microwave

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Fortaleza)

Suite (Fortaleza) | Private kitchen | Shared fridge, microwave

Suite (Fortaleza)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon
  • Free WiFi

View all photos for Suite (San Sebastian)

Suite (San Sebastian) | Individually decorated, individually furnished, free WiFi, bed sheets

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon
  • Free WiFi

View all photos for Suite (San Cristobal)

Suite (San Cristobal) | Private kitchen | Shared fridge, microwave

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room (Princesa)

Room (Princesa) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Princesa)

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (San Jose)

Room (San Jose) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (San Justo)

Room (San Justo) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Justo)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Sol)

Room (Sol) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Luna)

Room (Luna) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (San Felipe)

Room (San Felipe) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (Plaza de Armas)

Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Plaza Colon)

Room (Plaza Colon) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Plaza Colon)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (Norzagaray)

Room (Norzagaray) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 63 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, Fortaleza Suites is within a few miles (5 km) of other popular sights such as Condado Beach. This 14-room, 3.5-star guesthouse welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services.
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What's nearby

  • Calle Fortaleza - 1 min walk - 0.0 miles
  • Port of San Juan - 2 min walk - 0.2 miles
  • Plaza de Armas - 4 min walk - 0.3 miles
  • Castillo de San Cristobal - 4 min walk - 0.3 miles
  • La Fortaleza - 8 min walk - 0.5 miles

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪BrickHaus - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk

About this property

Fortaleza Suites

Fortaleza Suites features free WiFi in public areas, coffee in a common area, and microwave in a common area. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a refrigerator in a common area, express check-in, and express check-out.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 60.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 887900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

Are free cancellation options available at Fortaleza Suites?

Fortaleza Suites provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Fortaleza Suites?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Fortaleza Suites on May 4, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Fortaleza Suites?

This guesthouse is situated in Old San Juan, just steps from Port of San Juan and Calle Fortaleza, and within a short walk of La Fortaleza. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

Is there parking available at Fortaleza Suites?

No, this guesthouse doesn't offer parking.

Does Fortaleza Suites feature a casino?

No, Fortaleza Suites doesn't have a casino.

Is there an indoor pool at Fortaleza Suites?

No, there is no indoor pool at this guesthouse.

What amenities will couples enjoy at Fortaleza Suites?

Couples staying at this guesthouse will appreciate amenities like concierge services plus some accommodations include a city view and a jetted bathtub.

Does Fortaleza Suites have a hot tub?

No, but this guesthouse offers jetted bathtubs in some accommodations.

Does Fortaleza Suites feature a restaurant that includes a breakfast menu?

No, Fortaleza Suites doesn't have a restaurant that serves breakfast.

Does Fortaleza Suites allow pets to stay free of charge?

No, pets aren't allowed at Fortaleza Suites though service animals are welcome.

Does Fortaleza Suites have connecting rooms available?

No, this guesthouse doesn't feature connecting guestrooms.

Where is the closest airport to Fortaleza Suites?

The closest major airport to Fortaleza Suites is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (15 minutes by car).

Are there rooms with balconies at Fortaleza Suites?

Yes, some accommodations at Fortaleza Suites offer a furnished balcony and may feature city views.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 814 out of 1293 reviews
Rating 8 - Good. 285 out of 1293 reviews
Rating 6 - Okay. 110 out of 1293 reviews
Rating 4 - Poor. 38 out of 1293 reviews
Rating 2 - Terrible. 46 out of 1293 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brendan Mark

Liked: Staff & service
- Interest was fast. It worked well for an adult and two teenagers. - Parking is not available. It's a one way street that just enough room for one car. - Staff were friendly, communicative and clear. - Room was rustic. This is not a new room feel.
Stayed 5 nights in Mar 2026

10/10 Excellent

MARIBEL

Stayed 1 night in Jan 2026

4/10 Poor

Hillary

Traveled with group
Disliked: Cleanliness, amenities
I had high hopes for this hotel but left pretty disappointed. Let me start with the good. The staff was great! Everyone we interacted with were friendly and did their best to help during our stay. The beach towels and sunblock were a nice touch. The building itself is charming and has a lot of character. Now the cons. The presidential suite is so loud. Any noise from the street just radiates through the room. We didn't get any sleep. We were able to move to a different room due to the noise (which we were grateful), but ran into other issues. Very little warm water despite the room having two bathrooms and enough space to accommodate 6. We only had 4 people in our group and could not all shower in the same 2 hour window. The outlets in the downstairs bedroom kept going out (not able to charge a phone next to the bed and access the alarm or use blow dryers, etc). The mini split makes a loud obnoxious noise every 2 hours or so (maybe the pump). No way to get any sleep. The "complimentary coffee" between 6-10a included a mini travel size coffee maker to be shared by the entire building and was always empty. The general cleanliness of the floors and baseboards of the rooms could be better. Dishes in the cabinets were dirty. I really wanted to love this place. I've stayed in older hotels and expected flaws but not sleeping and showering comfortably impacted our whole vacation.
Stayed 4 nights in Jan 2026

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities
VISIBLE BED BUGS - WE WILL SEND PHOTOS. Online photos are deceptive of the state of the room. BEDS HAVE BED BUG EGGS!!!!!!! DEMANDING REFUND. WE HAD TO LEAVE!!!!!! SCRAMBLING TO FIND NEW PLACE TO STAY.
Bed bug eggs!
Actually picture of dismal bathroom far different than depicted online.
Stayed 1 night in Jan 2026

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There are zero windows in this entire facility, it is so musky from wetness and mild you smell it as soon as you walk in. Our room had actual mold all over our ceiling, we stayed out of the hotel as long as possible, other than to go to sleep and we paid for a two bedroom suite. Staff was kind but I definitely would not recommend.
Mold
Stayed 1 night in Jan 2026

8/10 Good

Valerie

Stayed 1 night in Jan 2026

10/10 Excellent

Suzanna

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice! Hot water, cold AC, quiet! Staff is nice and the location can’t be beat!! There are no USB ports in the room. Other than that, I was well satisfied and would certainly stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Laiza

Our stay was wonderful ! Staff is friendly and helpful. Location is right at a Unesco World Heritage site and accesible to restaurants and attractions. Highly recommended !
Stayed 1 night in Jan 2026

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
The perfect oasis. We were made so welcome and comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and staff very friendly, being in old San Juan was a treat
Stayed 1 night in Jan 2026

2/10 Terrible

Ellen, Fort Ripley

Traveled with group
Disliked: Property conditions & facilities
There was no electricity and incorrect/misleading information as to when the electricity would be back on. The hotel does not have a generator, so no lights or air conditioning. When reserving, I upgraded our room, spending $300 for a night. The regular sized room was on the main floor behind the reception desk and had no windows (we only viewed it with a flashlight). Total waste of money. We ended up staying across the street at a hotel with a generator for $187. Skip Fortaleza Suites.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

William, New York

Stayed 1 night in Jan 2026

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Jan 2026

10/10 Excellent

Will

Liked: Cleanliness, amenities
Location was great a few blocks from the fort. Very walkable location. Parking offsite at garage wasn’t perfect but understandable given location. Room was charming and spacious. Hot shower and good bed. Would stay here again. Ac dripped on the guest room bed was my only complaint here. The water line seemed to be clogged or something on the mini split unit. Probably should’ve mentioned to hotel staff but didn’t.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was very friendly and very obliging
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Love the place
Stayed 2 nights in Jan 2026

10/10 Excellent

Cindy

Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Dr Israel, bensalem

Stayed 1 night in Sep 2025

8/10 Good

saadia

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente lo único fue que no había agua caliente
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
We stayed in the presidential suite and it was amazing! You are right in the heart of everything! Will definitely be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Agnes

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea Denice

Liked: Cleanliness, amenities, property conditions & facilities
Overall I recommend this place. Here are the pros: You are within walking distance of EVERYTHING You have shops, food, souvenir shops, & local foods :They provode towels for the beach :You a near water ferry for just $4.00 ROUNDTRIP to the other island. The staff veey friendly. :The rooms were clean. : The water was hot. :Locals are friendly Cons: Streets ARE congested because IT is a cruise port. : Bugs bit me but the hotel provides spray :Some steep hills bring walking shoes :
Stayed 2 nights in Jan 2026

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