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Fortaleza Suites

Property class: 3.5
VIP Access

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Suite (Fortaleza) | Individually decorated, individually furnished, free WiFi, bed sheets
Suite (Fortaleza) | Living room | TV
Presidential Suite | Living room | TV
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
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Room options

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Shared fridge, microwave

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Fortaleza)

Suite (Fortaleza) | Private kitchen | Shared fridge, microwave

Suite (Fortaleza)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

View all photos for Suite (San Sebastian)

Suite (San Sebastian) | Individually decorated, individually furnished, free WiFi, bed sheets

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

View all photos for Suite (San Cristobal)

Suite (San Cristobal) | Private kitchen | Shared fridge, microwave

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room (Princesa)

Room (Princesa) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Princesa)

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (San Jose)

Room (San Jose) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (San Justo)

Room (San Justo) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Justo)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Sol)

Room (Sol) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Luna)

Room (Luna) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (San Felipe)

Room (San Felipe) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Plaza de Armas)

Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Plaza Colon)

Room (Plaza Colon) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Plaza Colon)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Norzagaray)

Room (Norzagaray) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 63 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, Fortaleza Suites is within a few miles (5 km) of other popular sights such as Condado Beach. This 14-room, 3.5-star guesthouse welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services.
View more Guest Houses in San JuanOpens in a new window

What's nearby

  • Calle Fortaleza - 1 min walk - 0.0 miles
  • Port of San Juan - 2 min walk - 0.2 miles
  • Plaza de Armas - 4 min walk - 0.3 miles
  • Castillo de San Cristobal - 4 min walk - 0.3 miles
  • Pier 1 - 4 min walk - 0.3 miles

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪BrickHaus - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk

About this property

Fortaleza Suites

Fortaleza Suites features free WiFi in public areas, coffee in a common area, and microwave in a common area. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a refrigerator in a common area, express check-in, and express check-out.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 60.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 887900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

Are free cancellation options available at Fortaleza Suites?

Fortaleza Suites provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Fortaleza Suites?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Fortaleza Suites on Apr 20, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Fortaleza Suites?

This guesthouse is situated in Old San Juan, just steps from Port of San Juan and Calle Fortaleza, and within a short walk of La Fortaleza. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

Is there parking available at Fortaleza Suites?

No, this guesthouse doesn't offer parking.

Does Fortaleza Suites feature a casino?

No, Fortaleza Suites doesn't have a casino.

Is there an indoor pool at Fortaleza Suites?

No, there is no indoor pool at this guesthouse.

What amenities will couples enjoy at Fortaleza Suites?

Couples staying at this guesthouse will appreciate amenities like concierge services plus some accommodations include a city view and a jetted bathtub.

Does Fortaleza Suites have a hot tub?

No, but this guesthouse offers jetted bathtubs in some accommodations.

Does Fortaleza Suites feature a restaurant that includes a breakfast menu?

No, Fortaleza Suites doesn't have a restaurant that serves breakfast.

Does Fortaleza Suites allow pets to stay free of charge?

No, pets aren't allowed at Fortaleza Suites though service animals are welcome.

Does Fortaleza Suites have connecting rooms available?

No, this guesthouse doesn't feature connecting guestrooms.

Where is the closest airport to Fortaleza Suites?

The closest major airport to Fortaleza Suites is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (15 minutes by car).

Are there rooms with balconies at Fortaleza Suites?

Yes, some accommodations at Fortaleza Suites offer a furnished balcony and may feature city views.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 820 out of 1289 reviews
Rating 8 - Good. 279 out of 1289 reviews
Rating 6 - Okay. 108 out of 1289 reviews
Rating 4 - Poor. 37 out of 1289 reviews
Rating 2 - Terrible. 45 out of 1289 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brendan Mark

Liked: Staff & service
- Interest was fast. It worked well for an adult and two teenagers. - Parking is not available. It's a one way street that just enough room for one car. - Staff were friendly, communicative and clear. - Room was rustic. This is not a new room feel.
Stayed 5 nights in Mar 2026

10/10 Excellent

Lori

Stayed 2 nights in Jan 2026

2/10 Terrible

Jeffrey, Cedarburg

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was left (unpleasantly) shocked at the seeming disconnect between the Expedia ratings and what we found from our room and the hotel. We stayed in the San Sebastian suite and found the room to be in very poor and even unsafe condition. There were exposed electrical outlets near running water and at the height of our 3yr old. The kitchen cabinet front fell off, almost onto toes, with barely a touch, revealing a previous 'Command Strip' fix. The decorative topper on the stairs was stripped and only loosely placed in position. There were many areas throughout the room that demonstrated poor condition, care or attention to detail. The lighting was poor, with bulbs of various color and limited brightness, including fixtures without bulbs. There were numerous areas of exposed plumbing attachments that had been plugged, with little care to repair tile. Our communications to the staff, while received positively, resulted in only a fix to the outlet over the bathroom sink. Other 'amenities' were lacking and showed little active engagement by staff..... for example, the fresh/ice water container in the common area was shown to us on check in and the majority of the time was just empty, having received no attention from staff to fill. Overall, the property is in a great location but is plagued with poor condition and seeming apathy from staff to improve or actively provide for a good experience.
Table shows wear, bubbles
Poor lighting, different colors and even no lightbulbs installed
Shower curtain crooked
uncovered outlet near kitchen table. Directly at height of 3yr old.
Stayed 3 nights in Dec 2025

8/10 Good

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is everything as advertised. It is completely walkable to everything and the staff was so friendly and helpful. The only reason I gave four stars in some areas was because of the condition of the property. The rooms are interesting, no windows to the outside, but a lovely seating area just outside of the rooms. It’s an older building that’s been converted and I think they did a good job with it. It just is what it is. Our accommodation; the bed in the room itself was comfortable, and there was enough storage to put your things as well as slip your suitcase under the bed because it was high enough, so it was out of the way. But I spent a lot of time sitting in the cozy area outside my room rather than in the room when I wanted to relax. It was also very safe because it had a coded entry door.It was quite comfortable and did the job and it was certainly budget friendly for my intended purpose. I would stay there again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Katie

Stayed 1 night in Jan 2026

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was nice and cozy. It is around night life so you can hear the music from the too bedroom. Other than that the place was clean, well organized and charming.
Stayed 1 night in Jan 2026

8/10 Good

Veronica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The power went out in old San Juan so we end up unable to shower because of the cold water. They expect 2 people to sleep on a small pull out couch. The truth is that we still loved the beauty of the suite. The staff was gentle and helpful. I felt so safe that I would even sleep with the door open if I had too. The only drawback was that they charged me the same price for one bead as I did for a 4 bedroom suite. They ove
Stayed 1 night in Jan 2026

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, huge room, fully stocked kitchen, wonderful location. We only stayed one night but this would be a great choice for a multi -day stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Nate

Stayed 1 night in Dec 2025

10/10 Excellent

Yaxuan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Dec 2025

2/10 Terrible

Mariajose Martinez

Stayed 4 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

10/10 Excellent

Mallory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did the 2 queen bed room with 3 adults and it was spacious and comfortable. Air conditioning was great, hot water, good TV. Beds were fairly comfortable and room was quiet from street noises. Common spaces are fabulous with free coffee, tea, cold water, sunscreen, aloe, lotion and comfortable seating areas.
Stayed 2 nights in Jan 2026

2/10 Terrible

Remigijus

Stayed 1 night in Jan 2026

10/10 Excellent

Brandy

Stayed 1 night in Dec 2025

8/10 Good

Quisqueya

Liked: Property conditions & facilities
Comfortable beds, helpful and friendly staff. Close to everything
Stayed 2 nights in Dec 2025

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine and walkable to port!
Stayed 1 night in Dec 2025

8/10 Good

Belinda

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 1 night in Dec 2025

6/10 Okay

Milagros

Stayed 2 nights in Dec 2025

10/10 Excellent

Tonzetta

Stayed 2 nights in Dec 2025

10/10 Excellent

Teng

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Jose

Liked: Cleanliness, amenities
Very nice property in a great, central location. The check-in was easy, with good instructions provided. Staff at check-in was very personable. Reason for 4 instead of 5 stars is that the morning crew was asleep. Literally. I caught the young man sleeping in the courtyard area. All lights in the courtyard were kept off until I checked out at 11:00 am. The water available for guests wasn’t refilled until sometime after that. These are all easy fixes that would make this a 5-star rated property always. I would recommend this property and would stay here again.
Stayed 1 night in Dec 2025

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