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Recent guest reviews

This is a basic room and mine was unfortunately moldy so I had allergies. I wish I stayed on the second floor because you can hear people talking in the hall way. This is however in a great location and they hold your bags after check out so you can sight see. This made up for the room. The staff was very nice it's not their fault it's an old building. Good for night would be hard pressed for 2.

If you want to experience old San Juan culture and history, Fortaleza Suites is a great option. We needed a place with 3 bedrooms to accommodate our family and were very pleased by the beautiful rooms and kitchen a balconies. We were able to explore all of old San Juan and had a convenient place to rest between our explorations!

It was a very charming spot to stay within walking distance to everything in Old San Juan. The staff was super friendly and helpful as well.

Great staff

The suite was huge and beautifully appointed

Great staff, good bed, super location

We stayed in a basic room, and it is “basic”. It’s closest to the hotel entrance, and there is no window or chair in the room. During shower, the water soon becomes cold…

Like the front desk personnel friendly. like that it was clean. Beds were confortable. Loved the colonial look to the place.not many amennities

Everything was good and clean. It was really old fashioned and that added to the stay. The lobby was better than the room. I would’ve appreciated a window because it was just a fake one, I couldn’t really tell what time of day it was.

Location, location, location! Friendly staff!

The location is perfect. You can walk all of Old San Juan or walk to the beach. It is close to everything. The staff is really nice. The room was comfortable and clean.

With a great location in Old San Juan, our experience as a family of 4, 2 adults and 2 kids, was great. Our room in the 1st floor was very well clean, spacious, with comfy bed/mattress, and modern A/C and TV system to keep kids quiet at bed time. Kitchen is well equipped. Warm hospitality, Warm smiles. We had a midnight check in, and was not an issue. The staff is incredible helpful, nice, and took care of all what we need. Quick answer by email before the trip. A great way to start our trip in Old San Juan. The common areas are being sanitized frequently. I will definetely be back to this place.

Charming hotel in the heart of Old St.Juan, conveniently located. Staff were attentive to our needs, especially Front Desk Concierge, named Elizabeth, who was friendly and professional. The unfortunate thing is that all noise/conversations in the hallways can be heard in the rooms, so heightened voices, laughter, arguments, luggage transports, children running,..etc.are heard while trying to sleep.🙄 Besides this, I enjoyed my stay and felt very safe.

High ceilings, semi kitchen (fridge leaked though). Incredible central location, great staff. The AC doesn’t really get cold so sleeping was a little hot and sheets weren’t nice, but towels and everything were clean.

315 Calle Fortaleza San Juan

Hotel highlights

  • Walking distance to Port of San Juan
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Old San Juan within a short walk of Port of San Juan, Fortaleza Suites is within a few miles (5 km) of other popular sights such as Condado Beach. This 14-room, 3.5-star guesthouse welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Free toiletries are also available. Housekeeping is available on request.


Property features

Fortaleza Suites features free WiFi in public areas, coffee in a common area, and microwave in a common area. Offsite parking is available for a fee. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include express check-out, a terrace, and laundry facilities.

Room options

San Jose (Interior Room)

2 Queen Beds | Sleeps 4

San Justo (Interior Room)

1 Queen Bed | Sleeps 2

Luna (Interior View)

1 Queen Bed | Sleeps 2

San Felipe (Interior Room)

2 Queen Beds | Sleeps 4

Guest reviews for Fortaleza Suites

Everyone (32) Couples (11) Family (13)
4
Everyone

This is a basic room and mine was unfortunately moldy so I had allergies. I wish I stayed on the second floor because you can hear people talking in the hall way. This is however in a great location and they hold your bags after check out so you can sight see. This made up for the room. The staff was very nice it's not their fault it's an old building. Good for night would be hard pressed for 2.

By on Dec 1, 2022

Review comment responded on Dec 14, 2022

Thank you for taking the time to leave us a review. We hope you arrived safely home, and we hope to have you again. Sorry for the inconvenience.

4
Family

If you want to experience old San Juan culture and history, Fortaleza Suites is a great option. We needed a place with 3 bedrooms to accommodate our family and were very pleased by the beautiful rooms and kitchen a balconies. We were able to explore all of old San Juan and had a convenient place to rest between our explorations!

By on Sep 6, 2022

Review comment responded on Sep 6, 2022

Thank you for taking the time to leave us a review. We hope you arrived safely to your home, and we hope to have you again.

5
Everyone

By on Jul 18, 2022

Review comment responded on Nov 10, 2022

Thank you for taking the time to leave us a review. We hope you arrived safely home, and we hope to have you again.

5
Friends

It was a very charming spot to stay within walking distance to everything in Old San Juan. The staff was super friendly and helpful as well.

By on Jul 7, 2022

Review comment responded on Jul 8, 2022

Thank you for taking the time to leave us a review! We appreciate the feedback and are glad you enjoyed your stay.

4
Everyone

By on Apr 29, 2022

Review comment responded on Nov 10, 2022

Thank you for taking the time to leave us a review. We hope you arrived safely home, and we hope to have you again.

5
Family Family with small children Friends

Great staff

By on Mar 23, 2022

Review comment responded on Mar 24, 2022

Thank you for picking us up for your stay, we hope to see you again soon. thanks for feedback

5
Family

The suite was huge and beautifully appointed

By on Feb 3, 2022

Review comment responded on Feb 3, 2022

Thank you for staying with us, it was a pleasure having you at our hotel.

5
Everyone

By on Feb 2, 2022

Review comment responded on Nov 10, 2022

Thank you for taking the time to leave us a review. We hope you arrived safely home, and we hope to have you again.

5
Everyone

Great staff, good bed, super location

By on Jan 27, 2022

Review comment responded on Jan 29, 2022

Thank you for your feedback and for staying with us. It was a pleasure to have you in our hotel. Be more than welcome to come back whenever you want. Thankfully, Fortaleza Suites Old San Juan

3
Everyone

We stayed in a basic room, and it is “basic”. It’s closest to the hotel entrance, and there is no window or chair in the room. During shower, the water soon becomes cold…

By on Dec 23, 2021

Review comment responded on Dec 29, 2021

Thank you for your feedback. We'll keep this in mind for further improvements.

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