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Fortaleza Suites

3.5 star property
VIP Access

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Photo gallery for Fortaleza Suites

Lobby
Suite (Fortaleza) | Individually decorated, individually furnished, free WiFi, bed sheets
Suite (Fortaleza) | Living room | TV
Presidential Suite | Living room | TV
Presidential Suite | Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Shared fridge, microwave

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Fortaleza)

Suite (Fortaleza) | Private kitchen | Shared fridge, microwave

Suite (Fortaleza)

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

View all photos for Suite (San Sebastian)

Suite (San Sebastian) | Individually decorated, individually furnished, free WiFi, bed sheets

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

View all photos for Suite (San Cristobal)

Suite (San Cristobal) | Private kitchen | Shared fridge, microwave

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room (Princesa)

Room (Princesa) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Princesa)

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (San Jose)

Room (San Jose) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (San Justo)

Room (San Justo) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Justo)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Sol)

Room (Sol) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Luna)

Room (Luna) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (San Felipe)

Room (San Felipe) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Plaza de Armas)

Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Plaza Colon)

Room (Plaza Colon) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Plaza Colon)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Norzagaray)

Room (Norzagaray) | Individually decorated, individually furnished, free WiFi, bed sheets

Room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 63 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, Fortaleza Suites is within a few miles (5 km) of other popular sights such as Condado Beach. This 14-room, 3.5-star guesthouse welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services.
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What's nearby

  • Calle Fortaleza - 1 min walk - 0.0 miles
  • Port of San Juan - 2 min walk - 0.2 miles
  • Plaza de Armas - 4 min walk - 0.3 miles
  • Castillo de San Cristobal - 4 min walk - 0.3 miles
  • Pier 1 - 4 min walk - 0.3 miles

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk
  • ‪Muelle 13 - ‬3 min walk

About this property

Fortaleza Suites

Fortaleza Suites features free WiFi in public areas, coffee in a common area, and microwave in a common area. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a refrigerator in a common area, express check-in, and express check-out.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 60.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 887900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

Are free cancellation options available at Fortaleza Suites?

Fortaleza Suites provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Fortaleza Suites?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Fortaleza Suites on Apr 1, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Fortaleza Suites?

This guesthouse is situated in Old San Juan, just steps from Port of San Juan and Museo del Mar, and within a short walk of Plaza de Armas. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

Is there parking available at Fortaleza Suites?

No, this guesthouse doesn't offer parking.

Does Fortaleza Suites feature a casino?

No, Fortaleza Suites doesn't have a casino.

Is there an indoor pool at Fortaleza Suites?

No, there is no indoor pool at this guesthouse.

What amenities will couples enjoy at Fortaleza Suites?

Couples staying at this guesthouse will appreciate amenities like concierge services plus some accommodations include a city view and a jetted bathtub.

Does Fortaleza Suites have a hot tub?

No, but this guesthouse offers jetted bathtubs in some accommodations.

Does Fortaleza Suites feature a restaurant that includes a breakfast menu?

No, Fortaleza Suites doesn't have a restaurant that serves breakfast.

Does Fortaleza Suites allow pets to stay free of charge?

No, pets aren't allowed at Fortaleza Suites though service animals are welcome.

Does Fortaleza Suites have connecting rooms available?

No, this guesthouse doesn't feature connecting guestrooms.

Where is the closest airport to Fortaleza Suites?

The closest major airport to Fortaleza Suites is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (15 minutes by car).

Are there rooms with balconies at Fortaleza Suites?

Yes, some accommodations at Fortaleza Suites offer a furnished balcony and may feature city views.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 801 out of 1262 reviews
Rating 8 - Good. 276 out of 1262 reviews
Rating 6 - Okay. 104 out of 1262 reviews
Rating 4 - Poor. 36 out of 1262 reviews
Rating 2 - Terrible. 45 out of 1262 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Milagros

Stayed 2 nights in Dec 2025

10/10 Excellent

Tonzetta

Stayed 2 nights in Dec 2025

10/10 Excellent

Teng

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Jose

Liked: Cleanliness, amenities
Very nice property in a great, central location. The check-in was easy, with good instructions provided. Staff at check-in was very personable. Reason for 4 instead of 5 stars is that the morning crew was asleep. Literally. I caught the young man sleeping in the courtyard area. All lights in the courtyard were kept off until I checked out at 11:00 am. The water available for guests wasn’t refilled until sometime after that. These are all easy fixes that would make this a 5-star rated property always. I would recommend this property and would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose, BROOKLYN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay here! The front desk was friendly, the cat is friendly! The suite was amazing! Viejo San Juan was such an amazing experience and this hotel made it such a comfort! The room service was exceptional and the distance to everything was so convenient- definitely a recommendation
Stayed 4 nights in Jul 2025

10/10 Excellent

Rosamari

Stayed 1 night in Nov 2025

4/10 Poor

Melisa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodation with classic charm in the heart of Old San Juan. Excellent proximity to entertainment, dining and nightlife options.
Stayed 1 night in Dec 2025

6/10 Okay

jasmin

Traveled with family
An old beauty in the heart of the city. Parking was a nightmare. If you are able don’t drive unless you are ready to hunt down available parking. We got in late and all the nearby lots were full/ $50 for overnight rates.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and cozy.
Stayed 1 night in Dec 2025

8/10 Good

Jeff

Stayed 3 nights in Dec 2025

10/10 Excellent

Charli

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a very great hotel and it was right in the heart of Old San Juan!!!! Definitely would stay again….
Stayed 1 night in Dec 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. No elevator. Comfortable big room with kitchen
Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

10/10 Excellent

Obed, Yucaipa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, nice and accessible accommodation
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

8/10 Good

andreina, Doral

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and bed comfortable. Perfect location
Stayed 3 nights in Dec 2025

8/10 Good

Edna, Port Otangr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well Located . Unfortunately you can hear everything from the outside . It a beautiful hotel but it smell old or moldy.
Stayed 1 night in Dec 2025

10/10 Excellent

Renuka

Liked: Cleanliness, staff & service, amenities
Clean room. Very courteous front desk staff.
Stayed 2 nights in Dec 2025

8/10 Good

Sandra MARQUARDT

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

2/10 Terrible

Donna

Stayed 1 night in Dec 2025

10/10 Excellent

Felipe

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal staff great place. Absolutely beautiful.
Stayed 1 night in Dec 2025

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