Ciqala Suites Hotel

4.0 star property
Hotel with free breakfast, a short walk to Sheraton Casino
VIP Access

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Photo gallery for Ciqala Suites Hotel

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Studio Suite, 1 Queen Bed | 1 bedroom, premium bedding, memory foam beds, minibar
Rooftop bar, ocean views, open daily
Terrace/patio
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Pool

Explore the area

View in a map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Puerto Rico Convention Center
    ‪11 min walk‬
  • Pan American Pier
    ‪17 min walk‬
  • Condado Beach
    ‪20 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(13 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed

The Signature Suite

8.2 out of 10
Very good
(10 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in Santurce, Ciqala Suites Hotel is a leisurely stroll from popular sights such as Puerto Rico Convention Center and Pan American Pier. This 4-star hotel welcomes guests with 33 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Puerto Rico Convention Center - 11 min walk - 0.6 miles
  • Distrito T-Mobile - 12 min walk - 0.7 miles
  • Pan American Pier - 17 min walk - 0.9 miles
  • Condado Beach - 20 min walk - 1.1 miles
  • Casino del Mar at La Concha Resort - 2 min drive - 1.0 mile

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • Casita Miramar
  • Éter Rooftop & Lounge
  • Los Pinos Cafe
  • Miramar House
  • Pizza e Birra

About this property

Ciqala Suites Hotel

Hotel with free breakfast, a short walk to Sheraton Casino
Ciqala Suites Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. This hotel also has a terrace.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Other amenities include microwaves, minibars, and coffee makers.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Are free cancellation options available at Ciqala Suites Hotel?

Ciqala Suites Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ciqala Suites Hotel?

As of Sep 20, 2025, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on Sep 29, 2025 start from $155.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Ciqala Suites Hotel?

This hotel is situated in Santurce within a short 15-minute walk of Pan American Pier and also 18 minutes on foot from Condado Beach. You'll also find Sheraton Casino and Distrito T-Mobile less than a mile away.

Is there parking available at Ciqala Suites Hotel?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Ciqala Suites Hotel have a casino?

No, Ciqala Suites Hotel doesn't have a casino.

Is there an indoor pool at Ciqala Suites Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Ciqala Suites Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does Ciqala Suites Hotel have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Ciqala Suites Hotel feature a restaurant that includes a breakfast menu?

Yes, Ciqala Suites Hotel serves free cooked-to-order breakfasts at Our SP Floor Lounge each morning.

Does Ciqala Suites Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ciqala Suites Hotel for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Ciqala Suites Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Ciqala Suites Hotel?

The closest major airport to Ciqala Suites Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 6.3 mi away (21 minutes by car).

Can I book a room with a balcony at Ciqala Suites Hotel?

No, at Ciqala Suites Hotel, there aren't any guestrooms that list a balcony.

Ciqala Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 463 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 108 out of 1007 reviews
Rating 4 - Poor. 84 out of 1007 reviews
Rating 2 - Terrible. 134 out of 1007 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SeDeris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a hidden gem, rooftop restaurant/pool was the highlight of the stay, staff was amazing, will come back time
Stayed 5 nights in May 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily Diaz

Liked: Cleanliness, amenities, property conditions & facilities
It is an excellent spot for short stays or getaways. Very nice, and clean.
Stayed 2 nights in May 2025

6/10 Okay

Robert David

There's a lot to say about this place for starters if you go through Expedia just know that they're going to charge you the 20% when you get there so don't do that do not get the the all-inclusive breakfast because it is definitely not worth the extra money I suggest going out to eat the staff were really nice and very kind I love that there is a pool on the roof but remember that they also have a restaurant on the roof so it's a little much when you're trying to go and relax in a pool with a ton of people watching you while they're eating all in all though it was it was a decent place to stay I would definitely stay there again like I said just don't go through Expedia and don't pay more for the breakfast
Stayed 5 nights in May 2025

8/10 Good

Darryl

Stayed 3 nights in May 2025

10/10 Excellent

Enmanuel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at the Ciqala Hotel in Puerto Rico over the weekend and had a great experience. The room service was excellent—prompt and attentive to every detail. Breakfast each morning was amazing, with a great variety of fresh and delicious options. The staff went above and beyond to make sure everything was perfect throughout my stay. Highly recommend this hotel for anyone looking for comfort, great service, and a welcoming atmosphere in San Juan!
Stayed 3 nights in May 2025

10/10 Excellent

Sheily

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto, limpieza, servicio…
Stayed 1 night in May 2025

10/10 Excellent

Christian

Stayed 5 nights in May 2025

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,convinces
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We stay here several times a year. Love their room with separate living area. Comfortable bed, cozy covers. Very clean. Great service. Thanks for your assistance Paola B and Pablo!
Stayed 1 night in May 2025

10/10 Excellent

Shirley

Stayed 1 night in May 2025

8/10 Good

Shelton

Stayed 1 night in May 2025

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jimmie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind. The suites are great and the bathroom is big.
Stayed 2 nights in Apr 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

6/10 Okay

Jacqueline

Stayed 3 nights in Apr 2025

6/10 Okay

Mark

Traveled with partner
Disliked: Cleanliness, amenities
Didn't like its location or just the way it looks for the money 360.00 A NIGHT SND IT SAYS Luxury suites its not
Stayed 1 night in Apr 2025

8/10 Good

Eric

Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small Boutique hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

martinique

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

2/10 Terrible

Lourdes, Guatemala

Business traveler
Liked: Cleanliness
Disliked: Staff & service
No place for a breakfast , they bring it at the room and came late when I need to do the check out , basically i did not eat. No water at the room They don't sale water Bad service and it is an expensive hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Gianni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

I had a wonderful experience in this propery since I arrived the general manager Miguel, Paola the receptionist also James. Love the breakfast in the room first time having a experience like that. I only stay for one night but next time we would love to stay for longer. Thank you to everyone who make us feel welcome.
Stayed 1 night in Mar 2025