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Recent guest reviews

Excellent staff!

The staff are friendly and it is in front of the beach. However the pictures are deceiving, the hotel is extremely dated with paint falling off and dingy old beds and bedding. It is really loud throughout the night as a lot of drunk people come in screaming and slamming doors.

There is no parking. Room not cleaned, during our stay. AT ALL.

That hotel should not be open it has mold on the ceiling boards we were only there for 1 night and moat of the night we slept on the beach and there lobby because the rooms where just so bad of the snell of mold. None the less it felt like the bates motel w mold

The hot water was not working at first. We had to run the water for 5-10 mins before getting hot water. The staff was ok. One was a little rude when we asked if we could check in early. Other than that the rooms were clean.

The location. Not for kids tho

Staff was very friendly

Hotel is located in a busy and loud strip.

I should’ve listened to other reviews but believe me when I say this is the worst place I’ve ever stayed at. My husband and I were planning on staying 3 nights and barely even made it through the first night. As soon as we entered the hotel you can see it’s extremely run down the elevator is so old the inspection on it expired in 2020 and hasn’t been renewed. When we entered our room I glanced over at the sheets and already saw 3 pieces of hair and stains on the sheets. Decided to stay for the night since it was already late but didn’t even sleep because there is a bar/club right next to the hotel so we heard music and screaming all night long. The only thing this hotel has is the beach but honestly it’s not worth it unless you don’t want rest at all your entire trip. Checked out of here as fast as possible after 1 night and still have not gotten my money back for the unused 2 nights even though I got travel insurance. Also the pictures look absolutely nothing like the hotel which I believe is also false advertising. I’m not one to write reviews but I wanted to cry the night I stayed at this hotel just because it was that awful.

Bad cleaning, bad staff, no parking, no hot water.

Great service very accommodating with rooms and were able to add a fridge free of charge last minute. Right near the beach steps away which is perfect.

They don't have parking, they don't have options for this. The staff, specifically the manager so rude. They have no respect for the customer and they think we have to settle for installation. The building needs a lot of renovations, including the staff. They have no idea how to have ATTENTION to the visitor. Pay a lot for what you got

I liked that it was literally on the beach. However, the brunch place they had was closed which was a bummer but overall it was an ok experience.

The room is designed for people who are 4 feet in height. The toilet literally is in front of the wall. I couldn’t use the toilet because I’m 6 feet. There’s rust everywhere in the room. The room had a terrible smell. There were so many mosquitos in the room I left with more than 20 bites on my legs. It was a nightmare never again.

I stay at sandy beach for five days. No even one day they're clean my room, not even one day they're change my towers. I had to ask for towers myself. I saw the lady that do the room services, I ask her if she was going to clean my room and she told me I didnt get room services. Please fix this problem

4 Condado Avenue San Juan

Hotel highlights

  • Close to Condado Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Condado within a mile (2 km) of Condado Beach, Sandy Beach Hotel is within 2 miles (3 km) of other popular sights such as Casino del Mar at La Concha Resort. This 27-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Safes and desks are other standard amenities.


Property features

At Sandy Beach Hotel, guests have access to free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Sandy Beach Hotel

Everyone (37) Couples (7) Students (1) Family (20) Friends (2) Other (1)
5
Everyone

Excellent staff!

By on Jul 21, 2022

Review comment responded on Jul 22, 2022

Thank you for your input.

1
Family Family with small children

The staff are friendly and it is in front of the beach. However the pictures are deceiving, the hotel is extremely dated with paint falling off and dingy old beds and bedding. It is really loud throughout the night as a lot of drunk people come in screaming and slamming doors.

By on Jul 3, 2022

Review comment responded on Jul 3, 2022

Thank you for your input.

3
Family

There is no parking. Room not cleaned, during our stay. AT ALL.

By on Jun 26, 2022

Review comment responded on Jun 27, 2022

It is stipulated right before booking that there is no parking. Also ever since the pandemic started, new protocols have been put the cleaning service is every two days, if there are no properties in the beds then the same can be cleaned up and changed.

1
Family

That hotel should not be open it has mold on the ceiling boards we were only there for 1 night and moat of the night we slept on the beach and there lobby because the rooms where just so bad of the snell of mold. None the less it felt like the bates motel w mold

By on May 25, 2022

Review comment responded on Jun 11, 2022

we appreciate your input.

3
Family Friends

The hot water was not working at first. We had to run the water for 5-10 mins before getting hot water. The staff was ok. One was a little rude when we asked if we could check in early. Other than that the rooms were clean.

By on Apr 4, 2022

Review comment responded on Apr 4, 2022

We appreciate your input, come again!!!

4
Everyone

The location. Not for kids tho

By on Mar 30, 2022

Review comment responded on Mar 31, 2022

We appreciate your input.

4
Family

Staff was very friendly

By on Jul 20, 2021

Review comment responded on Jul 23, 2021

We appreciate your input, thank you for staying with us!!!

3
Friends

Hotel is located in a busy and loud strip.

By on Jun 22, 2021

Review comment responded on Jun 22, 2021

Thank you for staying with us and we appreciate your input.

1
Everyone

By on May 18, 2021

Review comment responded on Jun 8, 2021

Thank you for your input.

1
Everyone

By on May 18, 2021

Review comment responded on Jun 8, 2021

Thank you for your input.

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