Skip to main content
Beginning of main content

Recent guest reviews

Staff was very friendly

Hotel is located in a busy and loud strip.

I should’ve listened to other reviews but believe me when I say this is the worst place I’ve ever stayed at. My husband and I were planning on staying 3 nights and barely even made it through the first night. As soon as we entered the hotel you can see it’s extremely run down the elevator is so old the inspection on it expired in 2020 and hasn’t been renewed. When we entered our room I glanced over at the sheets and already saw 3 pieces of hair and stains on the sheets. Decided to stay for the night since it was already late but didn’t even sleep because there is a bar/club right next to the hotel so we heard music and screaming all night long. The only thing this hotel has is the beach but honestly it’s not worth it unless you don’t want rest at all your entire trip. Checked out of here as fast as possible after 1 night and still have not gotten my money back for the unused 2 nights even though I got travel insurance. Also the pictures look absolutely nothing like the hotel which I believe is also false advertising. I’m not one to write reviews but I wanted to cry the night I stayed at this hotel just because it was that awful.

Bad cleaning, bad staff, no parking, no hot water.

Great service very accommodating with rooms and were able to add a fridge free of charge last minute. Right near the beach steps away which is perfect.

They don't have parking, they don't have options for this. The staff, specifically the manager so rude. They have no respect for the customer and they think we have to settle for installation. The building needs a lot of renovations, including the staff. They have no idea how to have ATTENTION to the visitor. Pay a lot for what you got

I liked that it was literally on the beach. However, the brunch place they had was closed which was a bummer but overall it was an ok experience.

The room is designed for people who are 4 feet in height. The toilet literally is in front of the wall. I couldn’t use the toilet because I’m 6 feet. There’s rust everywhere in the room. The room had a terrible smell. There were so many mosquitos in the room I left with more than 20 bites on my legs. It was a nightmare never again.

I stay at sandy beach for five days. No even one day they're clean my room, not even one day they're change my towers. I had to ask for towers myself. I saw the lady that do the room services, I ask her if she was going to clean my room and she told me I didnt get room services. Please fix this problem

You can smell people smoking weed property dirty the room the floor was full of sand and the sheets dirty

Rooms were very dirty. Shower did not work. Very noisy, and there was no complementary breakfast as listed. Nobody ever came to even change the bedding or bring clean towels. I would never recommend this hotel to anyone.

Liked Property being right on the beach. Also liked the remodeling they have done over the last 2 years

4 Condado Avenue San Juan

Hotel highlights

  • Walking distance to Casino del Mar at La Concha Resort
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Condado within a 5-minute walk of Casino del Mar at La Concha Resort, Sandy Beach Hotel is within a mile (2 km) of other popular attractions like Condado Beach. This 27-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 27 rooms are individually decorated and have safes and desks. Guests can expect free WiFi and 32-inch TVs with cable channels.


Property features

At Sandy Beach Hotel, guests have access to free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Sandy Beach Hotel

Everyone (35) Couples (10) Students (1) Family (17) Friends (4) Other (3)
4
Family

Staff was very friendly

By on Jul 20, 2021

Review comment responded on Jul 23, 2021

We appreciate your input, thank you for staying with us!!!

3
Friends

Hotel is located in a busy and loud strip.

By on Jun 22, 2021

Review comment responded on Jun 22, 2021

Thank you for staying with us and we appreciate your input.

1
Everyone

By on May 18, 2021

Review comment responded on Jun 8, 2021

Thank you for your input.

1
Everyone

By on May 18, 2021

Review comment responded on Jun 8, 2021

Thank you for your input.

1
Partner Couples Family

I should’ve listened to other reviews but believe me when I say this is the worst place I’ve ever stayed at. My husband and I were planning on staying 3 nights and barely even made it through the first night. As soon as we entered the hotel you can see it’s extremely run down the elevator is so old the inspection on it expired in 2020 and hasn’t been renewed. When we entered our room I glanced over at the sheets and already saw 3 pieces of hair and stains on the sheets. Decided to stay for the night since it was already late but didn’t even sleep because there is a bar/club right next to the hotel so we heard music and screaming all night long. The only thing this hotel has is the beach but honestly it’s not worth it unless you don’t want rest at all your entire trip. Checked out of here as fast as possible after 1 night and still have not gotten my money back for the unused 2 nights even though I got travel insurance. Also the pictures look absolutely nothing like the hotel which I believe is also false advertising. I’m not one to write reviews but I wanted to cry the night I stayed at this hotel just because it was that awful.

By on Feb 26, 2021

Review comment responded on Feb 27, 2021

We apologize for the incidents and will work harder to create a better experience for everyone.

1
Partner Couples Friends Family

Bad cleaning, bad staff, no parking, no hot water.

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

We apologize for the following, and will work hard to create a better experience for everyone.

5
Everyone

By on Feb 6, 2021

Review comment responded on Feb 16, 2021

Thank you, come back soon.

5
Family

Great service very accommodating with rooms and were able to add a fridge free of charge last minute. Right near the beach steps away which is perfect.

By on Feb 5, 2021

Review comment responded on Feb 5, 2021

Thank you for staying with us, hope you come back soon.

5
Everyone

By on Jan 6, 2021

Review comment responded on Jan 8, 2021

Greetings. We have received your feedback and we're glad you had a pleasant experience at our hotel. Thank you for choosing the Sandy Beach Hotel. Our best regards Sandy Beach Hotel.

1
Family

They don't have parking, they don't have options for this. The staff, specifically the manager so rude. They have no respect for the customer and they think we have to settle for installation. The building needs a lot of renovations, including the staff. They have no idea how to have ATTENTION to the visitor. Pay a lot for what you got

By , from HOUSTON on Sep 29, 2020

url importing http://www.orbitz.com/San-Juan-Hotels-Sandy-Beach-Hotel.h26580-p2.Hotel-Reviews
There was an error importing /San-Juan-Hotels-Sandy-Beach-Hotel.h26580-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Juan-Hotels-Sandy-Beach-Hotel.h26580-p2.Hotel-Reviews

Frequently asked questions