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Recent guest reviews

I liked the private beach and tropical garden.

Beautiful place all the staff was amazing

Caribe Hilton should not charge a high parking rate for those who rent a car during a vacation stay. I can’t believe you still gotta pay for a parking space!! Enough with the hotel amenities plus parking??!? At least they could’ve done a cheap rate!! No one was on the look out for the cars, there was NO SECURITY AT ALL IN THERE!!! I don’t know why so expensive!!!!

The restaurant choices were great. Pools were on the resort. Only negative review was the service at the pool and cleanliness of the room.

Nice hotel, when we arrived there wasn’t any towels or rags in the room so you will have to request them. The food was good at all on the resort very over priced. Good shops across the street to get breakfast and alcohol. The service at the pool is horrible you have to chase down a server and most of them have attitudes.

The beach area was very beautiful

Pool and beach access is amazing. The service from staff is amazing. What's far from amazing?...the cleanliness of the actual room. Very dusty, hair found in shower, old cups on balcony. The ice machine on our floor was broken the entire trip.

Best : yoga class , pool and drinks by the pool side. Balcony , Negative staff had attitude and will talk about you in Spanish and I got shortened twice by wait staff.

The hotel was great but the food was not , if you not trying to spend a lot this is not the hotel for you all the restaurant and the store on the hotel property were very expensive but were not worth the price

Hotel was nice and the staff super friendly and helpful. The crowd was a bit loud and inconsiderate a few of the days, but that would be my only critique.

They charge over fee to use the pool and all amenities.. It is my first time and the last time I make a reservation at this hotel

The property was really nice inside and out. I will say that me and my friends all booked ocean view rooms and they was given a smaller room then I had. The staffed moved them to a better room so no problem there. The cab drivers was a little rude but it didn’t bother me. Because of Covid everything closes at 10 but room service was being served until 11pm.

I didn’t like this property had way too many rules in the pool area they wouldn’t allow me to take the towels with me while I was soaking wet . Don’t I pay for towels in the resort fee ? So why do I have to walk soaking wet all through the hotel

Lola's restaurant although is pricey, is very very good. The fried pork and mofongo were sooo delicious.

Great hotel. Food was decent. Parking was challenging I didn’t realize you had to keep your key to check out so desk clerk made new one and couldn’t get out of lot. The hotel was clean and staff was helpful.

loved the relaxing atmosphere at the beach and pool. hotel staff was very diligent in making sure covid restrictions were adhered to. I would stay here again. 😀

Amazing hotel! Great staff. Wish I could’ve stayed longer

1 San Geronimo Street San Juan

Hotel highlights

  • Walking distance to Condado Beach and Escambron Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Puerta de Tierra, Caribe Hilton is within a 5-minute walk of Fort San Jeronimo and within 15 minutes of other popular attractions like Third Millennium Park. This 652-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.


Dining

This resort is home to 10 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 11:30 AM.


Rooms

Caribe Hilton's 652 rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect 27-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free local calls, and laptop-compatible safes are also standard.


Property features

Caribe Hilton features a private beach, a full-service spa, and 3 outdoor pools. Valet parking is available for USD 32 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach resort include a children's pool, a health club, and a spa tub.

Room options

Junior Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Bay View (Wave Wing)

1 King Bed and 2 Double Beds | Sleeps 6

Room, 1 King Bed, Garden View (Wave Wing)

1 King Bed | Sleeps 2

Suite, 1 Bedroom (Garden Wing)

1 King Bed | Sleeps 4

Guest reviews for Caribe Hilton

Everyone (61) Couples (14) Family (13)
5
Family

I liked the private beach and tropical garden.

By on Jun 11, 2021

Review comment responded on Jun 13, 2021

Thank you for your feedback !!! looking forward to welcoming you in the near future to our Iconic Caribe Hilton!

5
Family with small children

Beautiful place all the staff was amazing

By on Jun 8, 2021

Review comment responded on Jun 10, 2021

Thank you for taking of your time to complete this review, we are happy to see you had a wonderful time while in our property. Our staff is very committed and passionate about making your stay a memorable one. We hope to welcome you back soon.

3
Family with small children

Caribe Hilton should not charge a high parking rate for those who rent a car during a vacation stay. I can’t believe you still gotta pay for a parking space!! Enough with the hotel amenities plus parking??!? At least they could’ve done a cheap rate!! No one was on the look out for the cars, there was NO SECURITY AT ALL IN THERE!!! I don’t know why so expensive!!!!

By on May 28, 2021

Review comment responded on May 28, 2021

Our parking is managed by an outside parking company who also provide security around the premises. Thank you for feedback, we will share your review with parking operator.

5
Partner Couples

The restaurant choices were great. Pools were on the resort. Only negative review was the service at the pool and cleanliness of the room.

By on May 27, 2021

Review comment responded on May 28, 2021

We are happy to read you were happy with the restaurants. We apologized we did not meet your expectations with the pool service and room cleanliness, we will share your feedback with our management team. Hope to have you back soon.

4
Family

Nice hotel, when we arrived there wasn’t any towels or rags in the room so you will have to request them. The food was good at all on the resort very over priced. Good shops across the street to get breakfast and alcohol. The service at the pool is horrible you have to chase down a server and most of them have attitudes.

By on May 27, 2021

Review comment responded on May 28, 2021

Thank you for your feedback, we will share it with our pool staff in order to deliver better service. We hope to have the opportunity to welcome you back soon.

4
Partner Couples

The beach area was very beautiful

By on May 22, 2021

Review comment responded on May 24, 2021

Thank you for your feedback

4
Family Partner Couples

Pool and beach access is amazing. The service from staff is amazing. What's far from amazing?...the cleanliness of the actual room. Very dusty, hair found in shower, old cups on balcony. The ice machine on our floor was broken the entire trip.

By on May 18, 2021

Review comment responded on May 18, 2021

Thank you for your feedback

5
Everyone

Best : yoga class , pool and drinks by the pool side. Balcony , Negative staff had attitude and will talk about you in Spanish and I got shortened twice by wait staff.

By on May 16, 2021

Review comment responded on May 16, 2021

Thank you for your feedback.

4
Family

The hotel was great but the food was not , if you not trying to spend a lot this is not the hotel for you all the restaurant and the store on the hotel property were very expensive but were not worth the price

By on May 7, 2021

Review comment responded on May 9, 2021

Thank you for your feedback

4
Partner Couples

Hotel was nice and the staff super friendly and helpful. The crowd was a bit loud and inconsiderate a few of the days, but that would be my only critique.

By on May 6, 2021

Review comment responded on May 6, 2021

Thank you for your feedback

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