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Recent guest reviews

Beach was great fun. Many restaurant choices although expensive but good. Friendly staff.

Out of the way location. No nearby restaurants. Had to eat most meals at hotel restaurants only.

Beautiful pool and grounds. We loved the lobby and property.

I’ve stayed at the Caribe Hilton five times. The resort is breathtaking, the oil and beach area are amazing and I’ve always found peace when staying there. Truly an amazing place!

We stayed in the 'Wave Wing' which felt and was separate from the hotel. We had to walk pretty far just get to the lobby, beach and pool. It was not like you go down the elevator and you're right where all the amenities are at. I called ahead to ask what the 'wave wing' was and the lady on the phone said "I don't know, I have never heard of it before" another lady just said "It is one of our buildings" if I would have known where this building was located I would have selected the Garden Wing... Drinks and food at the bar were pricey, not a surprise that's what you should expect from a Hilton hotel. On the way to the room we took the pool towels that were given to us at the pool and had to pass security to go back in the hotel but they did not say anything when we were walking away with them until we were half way to our room another security stopped us and said we could not take them and took them away from us right there and then... so awkward. For Uber you have to walk all the way out to the street to meet them because the hotel doesn't allow them inside because they have a deal with taxi's... which was so expensive. They don't have microwaves in the room unless you add it and when we added it, they ran out. So maybe purchasing more microwaves would be ideal or including it in the room, just a suggestion. It was a nice hotel and all but I wouldn't book again. We have stayed at other hotels and had a much better experience even though they offer less than Caribe Hilton.

Not the same general atmosphere as when the wife & I went in 2012 & 2013. The resort has changed a lot as well as the area around the resort. Peaceful nights are now nights with crazy loud music near the main desk where you can’t even hear to have a normal conversation, no pina colada club, graffiti throughout Condado....we may not return for a 4th trip to this location.

The property was clean and a fun family friendly place to stay. We had a great time and will definitely return in the future. Only suggestion we have is a request for bigger signs. We had to drive up to the sign for the self parking area in order to read it. Also the signs for the Mercado (probably not Caribe Hilton’s responsibility) were also very small.

Overall the staff was very nice and helpful. Really enjoyed our stay with our two children.

I love the ambiance and the staff. Both were so upbeat, positive. The staff looked as though they truly loved being there. Monitor restaurant had excellent food! The chicken Marsala at Rustico was very impressive - as was the server named David. The bar staff at the main indoor bar were warm and inviting. It made us want to pop in every night no matter where we ate. Thanks for making this a place we will return to!!

This is one of the most beautiful, convenient properties in the San Juan area, recently reopened with fresh, new rooms but,, there still are a few reopening wrinkles. A small leak in the bathroom, not stalker restaurant choices, but they are in process.

It’s beautiful, perfect relaxing vacation. The staff is very friendly and ready to help you and make sure that you enjoy your stay.

1 San Geronimo Street San Juan

Room options

Junior Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Bay View (Wave Wing)

1 King Bed and 2 Double Beds | Sleeps 6

Room, 1 King Bed, Garden View (Wave Wing)

1 King Bed | Sleeps 2

Suite, 1 Bedroom (Garden Wing)

1 King Bed | Sleeps 4

Hotel highlights

  • Walking distance to Condado Beach and Escambron Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Puerta de Tierra, Caribe Hilton is within a 5-minute walk of Fort San Jeronimo and within 15 minutes of other popular attractions like Third Millennium Park. This 652-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.


Dining

This resort is home to 10 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 11:30 AM.


Rooms

Caribe Hilton's 652 rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect 27-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free local calls, and laptop-compatible safes are also standard.


Property features

Caribe Hilton features a private beach, a full-service spa, and 3 outdoor pools. Valet parking is available for USD 32 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Guest reviews for Caribe Hilton

Everyone (59) Couples (11) Business (2) Family (5) Other (1)
5
Family

Beach was great fun. Many restaurant choices although expensive but good. Friendly staff.

By on Dec 7, 2019

Review comment responded on Dec 7, 2019

Thank you for the opportunity of creating unforgettable experiences

4
Friends

Out of the way location. No nearby restaurants. Had to eat most meals at hotel restaurants only.

By on Dec 1, 2019

Review comment responded on Dec 1, 2019

Thank you for the opportunity of creating unforgettable experiences, we appreciate your feed back.

5
Everyone

By on Nov 20, 2019

Review comment responded on Nov 20, 2019

Thank you for your feedback

5
Family with small children

Beautiful pool and grounds. We loved the lobby and property.

By on Nov 12, 2019

Review comment responded on Nov 13, 2019

Thank you for your feedback

5
Everyone

By on Sep 27, 2019

Review comment responded on Sep 28, 2019

Thank you for the opportunity of creating unforgettable experiences,

5
Family

I’ve stayed at the Caribe Hilton five times. The resort is breathtaking, the oil and beach area are amazing and I’ve always found peace when staying there. Truly an amazing place!

By on Sep 8, 2019

Review comment responded on Sep 12, 2019

Thank you for sharing your experience and the opportunity to create new ones.

3
Partner Couples

We stayed in the 'Wave Wing' which felt and was separate from the hotel. We had to walk pretty far just get to the lobby, beach and pool. It was not like you go down the elevator and you're right where all the amenities are at. I called ahead to ask what the 'wave wing' was and the lady on the phone said "I don't know, I have never heard of it before" another lady just said "It is one of our buildings" if I would have known where this building was located I would have selected the Garden Wing... Drinks and food at the bar were pricey, not a surprise that's what you should expect from a Hilton hotel. On the way to the room we took the pool towels that were given to us at the pool and had to pass security to go back in the hotel but they did not say anything when we were walking away with them until we were half way to our room another security stopped us and said we could not take them and took them away from us right there and then... so awkward. For Uber you have to walk all the way out to the street to meet them because the hotel doesn't allow them inside because they have a deal with taxi's... which was so expensive. They don't have microwaves in the room unless you add it and when we added it, they ran out. So maybe purchasing more microwaves would be ideal or including it in the room, just a suggestion. It was a nice hotel and all but I wouldn't book again. We have stayed at other hotels and had a much better experience even though they offer less than Caribe Hilton.

By , from Woodbridge on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thank you for your feedback, we understand we should have provided better information about our buildings. We will forward this information to our management.

5
Everyone

By on Aug 30, 2019

Review comment responded on Aug 30, 2019

Thank you for the opportunity of creating unforgettable experiences

3
Everyone

Not the same general atmosphere as when the wife & I went in 2012 & 2013. The resort has changed a lot as well as the area around the resort. Peaceful nights are now nights with crazy loud music near the main desk where you can’t even hear to have a normal conversation, no pina colada club, graffiti throughout Condado....we may not return for a 4th trip to this location.

By on Aug 25, 2019

5
Everyone

By on Aug 19, 2019

Review comment responded on Aug 19, 2019

Thank you for the opportunity to create lasting memories, we appreciate and value your feedback.

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