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Caribe Hilton

4.5 star property
Beach spa retreat walking distance from Fort San Jeronimo

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Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Premium bedding, in-room safe, desk, laptop workspace
10 restaurants, international cuisine
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Reviews

8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
1 San Geronimo Street, San Juan, 00901
  • Popular LocationCondado Beach11 min walk
  • Popular LocationPuerto Rico Convention Center5 min drive
  • Popular LocationCasino del Mar at La Concha Resort6 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

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About the neighborhood

San Juan

Located in San Juan Antiguo, Caribe Hilton is within a 5-minute walk of popular attractions such as Luis Muñoz Rivera Park and Fort San Jeronimo. This 652-room resort has 3 outdoor pools along with a full-service spa and 10 restaurants.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Escambron Beach - 9 min walk
  • Condado Beach - 11 min walk
  • Pan American Pier - 19 min walk
  • Puerto Rico Convention Center - 5 min drive
  • Casino del Mar at La Concha Resort - 6 min drive

Getting around

  • Sacred Heart Station - 8 min drive
  • The preferred airport is Luis Munoz Marin Intl. Airport (SJU): 14-min drive, 7.7 mi/12.5 km.

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Fogo De Chao - ‬3 min walk
  • ‪Rustica Ristorante - ‬4 min walk
  • ‪Piola - ‬2 min walk

About this property

Caribe Hilton

Beach spa retreat walking distance from Fort San Jeronimo
Guests of Caribe Hilton have access to a full-service spa, 3 outdoor pools, and a children's pool. Valet parking is available for USD 32 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a gym, a sauna, and outdoor tennis courts.
Guests can expect to find free WiFi and 27-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include MP3 docks, refrigerators, and coffee makers.
3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Mojito's
  • Morton's The Steakhouse
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 45.78 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
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Resort Caribe Hilton San Juan
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Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Is a free cancellation option available at Caribe Hilton?

Caribe Hilton provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Caribe Hilton?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Caribe Hilton on Jul 30, 2024 start from $301.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Caribe Hilton?

This resort is situated in San Juan Antiguo within a short 11-minute walk of Condado Beach and also 9 minutes on foot from Escambron Beach. You'll also find Distrito T-Mobile and Sheraton Casino less than a mile away.

Is there parking available at Caribe Hilton?

Yes, valet parking is offered for USD 32 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Caribe Hilton?

Zen Spa Océano is the resort's spa and services include prenatal massages, beach massages, aromatherapy, and couples treatments.

Does Caribe Hilton include a casino at the property?

No, Caribe Hilton doesn't have a casino.

Is there an indoor pool at Caribe Hilton?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and a spa tub.

Is Caribe Hilton good for couples?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and a beachfront restaurant.

Does Caribe Hilton have a hot tub?

Yes, this resort has a spa tub.

Does Caribe Hilton feature a restaurant that includes a breakfast menu?

Yes, Caribe Hilton has 10 restaurants, and serves a full breakfast each morning for a surcharge.

Does Caribe Hilton allow pets to stay free of charge?

No, pets aren't allowed at Caribe Hilton though service animals are welcome.

Does Caribe Hilton have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Caribe Hilton?

The closest major airport to Caribe Hilton is Luis Munoz Marin Intl. Airport (SJU), which is 7.7 mi away (14 minutes by car).

Are there rooms with balconies at Caribe Hilton?

Yes, some guestrooms at this resort offer either a furnished patio or a balcony where guests can enjoy ocean or garden views.

Does Caribe Hilton offer wedding services?

Take advantage of the wedding venue at Caribe Hilton if you plan to say "I do" during your trip.

Caribe Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 658 out of 1240 reviews" "
Rating 8 - Good. 297 out of 1240 reviews" "
Rating 6 - Okay. 147 out of 1240 reviews" "
Rating 4 - Poor. 74 out of 1240 reviews" "
Rating 2 - Terrible. 64 out of 1240 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Janella L Jackson

Traveled with partner
Liked: Staff & service
Had a decent experience and would visit again. Hotel needs some updates but overall offers a lot of restaurant options onsite and near by. Property views are spectacular and customer service was good.
Stayed 3 nights in Jun 2024

8/10 Good

Jose

Liked: Staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Place was beautiful and clean, beds are super comfortable
Stayed 2 nights in Jun 2024

8/10 Good

Catherinen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Only thing was out room had ants
Stayed 4 nights in May 2024

10/10 Excellent

Pia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful pools and beach
Stayed 2 nights in May 2024

8/10 Good

Teresita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property beautiful! Staff friendly. But the dinner situation need a lot of improvement. At night time no restaurants open in the property and during the day not too many choices to eat.
Stayed 3 nights in May 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
The common areas were amazing, but the rooms were a little dated. I believe the hotel and the surrounding area are still recovering from Hurricane Maria, however, so it should only get better with time. Can't say enough about how friendly and helpful the staff were!
Stayed 4 nights in May 2024

6/10 Okay

Thalia

Stayed 3 nights in May 2024

6/10 Okay

Scott D

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024

6/10 Okay

Katie

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The room was not entirely clean when we first arrived. The hotel lost water supply, the pool was clean, but not well maintained. The property is absolutely beautiful though!
Stayed 5 nights in Apr 2024

10/10 Excellent

Mark-Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caribe Hilton was a great family experiences. Rustic/Lolas restaurant was great. Hotel staff was nice. My son loves the pool. I loved the on site beach.
Stayed 4 nights in Apr 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and property. The lobby is spacious and inviting. The rooms are nice, the beds are very comfortable, and the bathrooms are spacious. The pools are great. The beach is nice if you are looking for calm waters, but you would need to go elsewhere to catch any waves. The beach is man made and has a break-wall that prevents the water from getting wavy. It’s a great place for kids to play. I did not expect to see so many children, but it seems very popular with families. My complaints are limited, bur the availability of food options was disappointing. For such a busy and large hotel, I expected either more options or extended hours. There is a breakfast restaurant but it’s only open 7-11, leaving very few options for lunch. There are a couple of shops, an ice cream place, and a Starbucks for snacks and beverages. It was difficult to find healthy options midday. The rooms have tiny refrigerators and no microwave so it wasn’t easy to purchase food to have on hand in the room. The food at the restaurants was good and worth the money. There didn’t seem to be many restaurants that were walkable, but Ubers and taxis were readily available and affordable. My other issue is the lack of restrooms in the main lobby areas. There are only two sets on the main floor, and only one is close to the pool/beach area, and that one is shared by other people who are attending conferences.
Stayed 5 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Anissa L

Liked: Cleanliness
Disliked: Property conditions & facilities
The property needs some updating, painting, and maintenance. The elevators broke twice within three days. The beach are needs to be refurbished too. Great staff.
Stayed 4 nights in Apr 2024

8/10 Good

Iris Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sits on old Spanish army fortifications. The property has a nice pool and a clean, private beach.

8/10 Good

Thaiesha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my balcony was amazing. My husband, friends and myself all enjoyed lounging on the beach daily. We just wished that the beach was combed from the seaweed instead of seeing it all piled up in a line on the shore line. The food was delightful along with the drinks. The staff was truly courteous to us & big shout outs to Mildred from the Front desk, Walker at the bar & Dolores that kept up the room.
Stayed 4 nights in Apr 2024

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was a nightmare. We stood in line forever. Rooms were not cleaned well when we arrived, no robes or slippers in the room. Hand prints all overhead board the window and mirror. The room was not cleaned properly the entire stay of five days. We had to ask for simple things like shower gel. We experienced not one but TWO WATER OUTAGES. There was no running water in the room for hours. We were not offered anything for this inconvenience. I wouldn’t not stay here again. The location was the only good thing about it.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 3 nights in Apr 2024

10/10 Excellent

Conrad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was right by the ocean, pools and hot tubs were nice. Loved the valet parking, staff there was very nice and friendly.
Stayed 5 nights in Apr 2024

2/10 Terrible

MONICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is outdated. Emphasis on outdated. Switched our rooms 3 times, for our third room to have a clogged shower that took 30 mins to correct.also our final room the hallway smelled of sewer! Bell hop did not help with bags upon arrival nor during our 3 room switch. Manager was incredibly rude! Swim up pool does not connect to main pool making the area very limited in space. Food is mediocore with majority of the restaurants closed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Arlena, MINDEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property., friendly staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Aja

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Apr 2024

6/10 Okay

Cassie

Traveled with partner
Liked: Amenities
no hot water for showers, bathroom sink didn't drain, balcony was in poor condition
Stayed 4 nights in Apr 2024