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Recent guest reviews

The room was next to the ice maker machine and the noise from the machine was to loud, People next door making too much noise late at night.

I loved how beautiful the hotel was and how it felt safe will say housekeeping does a half job found my room dirty on my first night besides this I enjoyed my stay

Wonderful stay great staff, amazing room. (Suit Tower), Definitely will come back. 100% recommended

It was excellent and lovely. I would recommend it every one.

Beautiful place... tower suite was like a sauna ... very hot AC will not go lower then 68...had to request a fan and still was very hot.... aside from that the hotel n beachfront is beautiful

It was an oasis from the minute you set foot in the door. The staff was superb, pools and amenities were glorious. We’ll be back.

Beautiful resort, convenient location I wasn’t pleased with how I was treated by the staff while at the pool. My friends and I were watched by a female staff member after she told us our guest (my brother who lives in PR came by to see my because it was my birthday which is why I chose to vacation there) couldn’t use the pool, we said of course, it’s understandable. She said he could sit with us but couldn’t use the pool. So he didn’t, he also had on regular clothes (he hadn’t changed to trunks because I told him she said he wasn’t allowed) But she still wouldn’t give the rest of us who were guest towels which is what I originally asked her for. She instead just watched us from behind a tree as if we couldn’t see her staring . which made us feel intimidated so we left. We ended up just never using the pool again. So we essentially only used it for one night. Which sucked since we still payed the resort fee . I personally would choose a different resort for myself when I visit again. But it was a nice facility, I wish I had a better experience.

Beautiful place. Clean and comfortable. Loved how many pools there were at the property

Clean, staff was great and attentive, and property was beautiful!

Excellent service and overall stay. Friendly staff

The whole property was nice. Friendly staff. I would stay there again.

It was a great stay. Just they need to change the sheets if they get dirty. Unfortunately I threw up on the comforter and the maid... just flipped the comforter over and we thought we had a new one. How gross

Very great location and friendly staff. However, it is not an all-inclusive and offers no entertainment which would make this place worth staying.

1077 Ashford Ave Condado San Juan

Hotel highlights

  • Walking distance to Casino del Mar at La Concha Resort and Condado Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Casino

Located in Condado, La Concha Renaissance San Juan Resort is adjacent to Casino del Mar at La Concha Resort and within a 15-minute walk of popular sights like Condado Beach. This 483-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a casino, and 7 restaurants.


Dining

This resort is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

The 483 rooms are recently renovated and have an array of amenities, including iPod docks, coffee makers, and free long-distance calls. Guests can expect 37-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and safes are other standard amenities.


Property features

Guests of La Concha Renaissance San Juan Resort have access to 3 outdoor pools, a casino, and a nightclub. Parking is available for USD 20 per day (USD 25 per day for valet parking), and there's also a bus station shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include a 24-hour fitness center, 2 spa tubs, and free WiFi in public areas.

Room options

Suite, 1 Bedroom, Balcony, City View

1 King Bed | Sleeps 4

Room, 1 King Bed, Balcony, City View

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Oceanfront

1 King Bed | Sleeps 4

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for La Concha Renaissance San Juan Resort

Everyone (61) Couples (14) Family (13)
1
Business Business

The room was next to the ice maker machine and the noise from the machine was to loud, People next door making too much noise late at night.

By , from New York on Feb 25, 2020

Review comment responded on Feb 25, 2020

We apologies for the inconvenience. We will fix the issue for future guest. Once again, my most sincere apology.

4
Partner Couples

I loved how beautiful the hotel was and how it felt safe will say housekeeping does a half job found my room dirty on my first night besides this I enjoyed my stay

By on Nov 5, 2019

Review comment responded on Nov 5, 2019

Thank you for your feedback!

5
Partner Couples

Wonderful stay great staff, amazing room. (Suit Tower), Definitely will come back. 100% recommended

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

We're so happy you enjoyed your stay, please come back soon.

5
Family

It was excellent and lovely. I would recommend it every one.

By on Oct 20, 2019

Review comment responded on Oct 20, 2019

Thank you for your feedback, please come back soon.

5
Everyone

By on Oct 16, 2019

Review comment responded on Oct 17, 2019

Thank you for staying with us, please come back soon.

5
Everyone

By on Oct 5, 2019

Review comment responded on Oct 6, 2019

We are happy you enjoyed your stay with us. Please come back soon.

4
Everyone

By on Sep 24, 2019

Review comment responded on Sep 24, 2019

Thank you for your feedback!

3
Partner Couples

Beautiful place... tower suite was like a sauna ... very hot AC will not go lower then 68...had to request a fan and still was very hot.... aside from that the hotel n beachfront is beautiful

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

Thank you for your feedback! We will make sure that this doesn't happen again.

5
Partner Couples

It was an oasis from the minute you set foot in the door. The staff was superb, pools and amenities were glorious. We’ll be back.

By on Sep 22, 2019

Review comment responded on Sep 22, 2019

We are so glad you enjoyed your stay, please come back soon.

4
Friends Family

Beautiful resort, convenient location I wasn’t pleased with how I was treated by the staff while at the pool. My friends and I were watched by a female staff member after she told us our guest (my brother who lives in PR came by to see my because it was my birthday which is why I chose to vacation there) couldn’t use the pool, we said of course, it’s understandable. She said he could sit with us but couldn’t use the pool. So he didn’t, he also had on regular clothes (he hadn’t changed to trunks because I told him she said he wasn’t allowed) But she still wouldn’t give the rest of us who were guest towels which is what I originally asked her for. She instead just watched us from behind a tree as if we couldn’t see her staring . which made us feel intimidated so we left. We ended up just never using the pool again. So we essentially only used it for one night. Which sucked since we still payed the resort fee . I personally would choose a different resort for myself when I visit again. But it was a nice facility, I wish I had a better experience.

By on Sep 19, 2019

La Concha Renaissance San Juan Resort

1077 Ashford Ave Condado, San Juan, 00907
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