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S.J. Suites Hotel

2.5 out of 5.0

Recent guest reviews

Never again. No wash cloths in room. Dirty and no pride of ownership. Dirty towel. Staff was nice but new to hotel and unprofessional.

So bad terrible el hotel muy sucio I need my money back

close to port, Bar on 4th floor convenient close to shopping

Hotel staff were very nice and helpful. The location is perfect because it's central to a lot of adult night life entertainment and near some hidden gems in the form of shopping and souvenir shops.

Very friendly staff was helpful and accommodating to me and my 7 family members, close to cruise port and nice shopping in old San juan.

Room had no windows airconditioning was freezing and impossible to adjust carpets stained and ugly no closet or clothes storage facilities grossly overpriced

good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok

Perfect Location Downtown San Juan in the Middle of All the Action. Surrounded by Restaurants, Bars and Nightlife. Just Blocks from the Parking Garage, Port, and Historic Locations. Worth Every Penny (Great Price), Nice Beds, Safe with Only Key Access to Building.

I feel they need to upgrade to key cards and deadbolt locks on the room doors.

It's clean and neat everything you'd want to be by in old San Juan. It's basic but if you don't spend a lot of time in the room, it won't matter. The staff is super friendly and there is always police in the street.

It was a great stay, I'll def recommend for short trips, as the one we did.

The hotel itself was pretty spartan - loud, few amenities, water cold in the shower. However the staff was great and helpful and being able to leave luggage while out and about before getting on the cruise ship was great.

While room is nothing fancy, you can't beat the convenience of being in the middle of the city. Staff was very helpful and pleasant. Parking is a few blocks away and price is subsidized by showing hotel reservation. Overall, great for a nice rest after exploring all day, but don't plan to spend a ton of time in the room.

good for a night if you are catching a cruise ship.middle of old san juan for the price not bad

To reach the facility you have to walk, regardless, although you get a discount at the parking fac. upon check out. The water heater apparently has to be turned on constantly by each shift, if they forget it your without Hot Water. Over all the facility, is what it is a good place to spend a few nights.

Very nice. Nothing fancy but clean, quiet, great location

The hotel is well located to see Old San Juan. The room was in good shape without a lot of frills. No window in our room, no phone. Had Wi-fi and a decent bathroom.

the room has no chair and desk. room were dark.can not turn off AC

LAST MINUTE BOOKING DUE TO FUNERAL AND NO CONSIDERATION GIVEN FOR THIS OLD DINKKY SMELLY AND CLAUSTROPHOBIC HOTEL

Walking distances to all the store, the staffs were greatttt! Ac was on high and the room was clean and nice.

Fortaleza Street N 253 San Juan

Hotel highlights

  • Walking distance to La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in San Juan Antiguo, S.J. Suites Hotel is within a 10-minute walk of popular sights such as La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. The 27 rooms at this hotel include refrigerators, flat-screen TVs, and pillowtop beds. It's in central Calle Fortaleza and also a short walk from San Juan Gate and Castillo de San Cristobal.


Rooms

S.J. Suites Hotel's 27 individually furnished rooms provide refrigerators and desks. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries.


Property features

Renovated in 2015, S.J. Suites Hotel offers free WiFi in public areas, coffee in a common area, and express check-in. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include express check-out and a TV in a common area.

Room options

Suite, 1 King Bed

King 1 | Sleeps 2

Guest reviews for S.J. Suites Hotel

Everyone (21) Couples (18) Business (2) Family (7) Friends (6) Other (1)
1

oh my!

Everyone

Never again. No wash cloths in room. Dirty and no pride of ownership. Dirty towel. Staff was nice but new to hotel and unprofessional.

By on Apr 29, 2018

Review comment responded on Apr 30, 2018

We’re sorry you were unhappy . We work very hard to keep our hotel in shape. Thanks for letting us know of your issues. We will address them at once.

1

so badly

Everyone

So bad terrible el hotel muy sucio I need my money back

By , from Puerto Rico on Apr 14, 2018

Review comment responded on Apr 17, 2018

My apologies if you found not to be clean. Asure you, we work very hard to keep the rooms clean for our guest. This issue will be at once.

4
Everyone

close to port, Bar on 4th floor convenient close to shopping

By on Mar 22, 2018

Review comment responded on Apr 3, 2018

Thank you for the recommendation.

4

nice environment

Everyone

Hotel staff were very nice and helpful. The location is perfect because it's central to a lot of adult night life entertainment and near some hidden gems in the form of shopping and souvenir shops.

By on Mar 8, 2018

Review comment responded on Mar 11, 2018

It is wonderful to know you enjoyed the location. Thank you for choosing Puerto Rico for your vacation.

4

convenient hotel

Everyone

Very friendly staff was helpful and accommodating to me and my 7 family members, close to cruise port and nice shopping in old San juan.

By , from virgin islands on Mar 4, 2018

Review comment responded on Mar 12, 2018

We are delighted you found our staff Friendly and helpful. We hope you had a blast in your Cruise.

1

horrid hotel

Everyone

Room had no windows airconditioning was freezing and impossible to adjust carpets stained and ugly no closet or clothes storage facilities grossly overpriced

By , from Lima on Jan 2, 2018

4
Everyone

good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok good nice ok

By , from CO on Dec 25, 2017

Review comment responded on Jan 2, 2018

Thank you for your review James!

5

perfect, safe, in middle of san juan nightlife

Everyone

Perfect Location Downtown San Juan in the Middle of All the Action. Surrounded by Restaurants, Bars and Nightlife. Just Blocks from the Parking Garage, Port, and Historic Locations. Worth Every Penny (Great Price), Nice Beds, Safe with Only Key Access to Building.

By , from USA on Jul 14, 2017

Review comment responded on Jul 22, 2017

Thank you Mat for your review. We are happy you took advantage of our summer specials!

3

keycard

Everyone

I feel they need to upgrade to key cards and deadbolt locks on the room doors.

By on Jul 9, 2017

Review comment responded on Jul 22, 2017

Thank you for your feedback. It will be noted.

4

hotel review

Everyone

It's clean and neat everything you'd want to be by in old San Juan. It's basic but if you don't spend a lot of time in the room, it won't matter. The staff is super friendly and there is always police in the street.

By on Jun 29, 2017

Review comment responded on Jul 8, 2017

We appreciate your feedback. Thank you for choosing our Hotel.