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Recent guest reviews

We liked the location and the surrounding old San Juan area also access to tbe airport and cruise ports.

The location and staff of this property are the best assets. Our room was small but had a refrigerator. It was in need of updating but it was clean and comfortable. The staff recommendations were spot on for restaurants and fun things to do. I would stay there again

Very good location and the room was spacious. Didn't like that it has carpet and the air condition can't be adjusted. The sheets can be better quality. Busy street and a little noisy. The staff is polite and helpful.

The price and location are worth the stay and I will visit again if I'm ever in the area and need a hotel.

Was in the heart of old San Juan everything in walking distance staff very helpful

Room was tiny. Trouble getting hot water and the air conditioning is controlled by the staff our room was 85 degrees in the afternoon when we returned

This place is fabulous. The staff is really friendly. The rooms are very nice. There is air conditioning. And the lounge area is nice as well. The owner let us store our luggage and hang out in the lounge area till we had to leave for our cruise.

No Ice machine, The toilet didn't work......other than that the place was ok to stay in.

Only complaint is that there is no room phone for room service no additional wash clothes only one cloth no iron or ironing board other then that staff was very nice and helpful with things to do no windows so you can sleep longer.

Great place in the heart of Old San Juan. Customer service was amazing. Able to put luggage in storage room while we were exploring the city after check out and before our cruise. We will stay here again when we come back.

Booked last minute I got what i paid for. There was no hot water!

Awful entrance. Smelly place. Old (not antique) but old building, walls, doors, furniture. One key that opens front door, hall door and room door that makes you feel that you are in insecure place. Room with no windows, poor lighting, no safe, Air conditioning cannot be turned on or off neither more cold or less cold. So there is no control of the air conditioning that we had to sleep with our coats on. Very cold. And on top of that shower did not turn on the hot water. Rough night, not comfortable at all. Glad it was only one night. Room rate should be 25 dollars per night. On the other hand the people at the front desk were nice. Do not recommend this place at all.

Nice hotel in the heart of old san juan, close to many restaurants, bars, stores, supermax grocery and Wendy's, the castle and beaches are close, i dont recommend this hotel if you rent a vehicle, very hard to find parking, parking garage 5 min walk $25 a day.. Not bad considering $250 parking fines, the hotel staff was very nice, no accommodations except microwave, coffee and ice in lobby but the price was so afforble! Overall i was happy with my stay and the king size bed was very comfy

The location it’s unbeatable. Walking distance from amenities and stores. The staff is very friendly and helpful. The room was cleaned, except for some mildew in the corner of the shower. The tv Signal was very bad, but they fixed it right away the two times. I could use an iron. Since I only needed the room for shower and rest, I didn’t need the windows. The rooms are so close I could smell cigarette smoking from my neighbor. The elevator broke once and i had to climb four floors.I liked the smell of the halls, the bed was super comfortable, I had enough blankets, the carpet was cleaned enough to walk barefoot. The room was big and I loved the mirror door of the Closet. This resort is good for a couple of days in San Juan if you only need shower and rest.

Never again. No wash cloths in room. Dirty and no pride of ownership. Dirty towel. Staff was nice but new to hotel and unprofessional.

So bad terrible el hotel muy sucio I need my money back

Fortaleza Street N 253 San Juan

Hotel highlights

  • Walking distance to San Juan Gate and Port of San Juan
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in Old San Juan, S.J. Suites Hotel is within a 10-minute walk of popular sights such as San Juan Gate and Port of San Juan. The 27 rooms at this hotel include refrigerators, flat-screen TVs, and pillowtop beds.


Rooms

The 27 rooms are individually furnished and have refrigerators and desks. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries.


Property features

Renovated in 2015, S.J. Suites Hotel offers free WiFi in public areas, coffee in a common area, and express check-in. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Additional amenities include express check-out and a TV in a common area.

Room options

Junior Suite, 1 Queen Bed

1 Queen Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for S.J. Suites Hotel

Everyone (30) Couples (22) Business (2) Family (13) Friends (6) Other (1)
3
Family

We liked the location and the surrounding old San Juan area also access to tbe airport and cruise ports.

By on Mar 18, 2020

4
Family

The location and staff of this property are the best assets. Our room was small but had a refrigerator. It was in need of updating but it was clean and comfortable. The staff recommendations were spot on for restaurants and fun things to do. I would stay there again

By on Jan 13, 2020

3
Family

Very good location and the room was spacious. Didn't like that it has carpet and the air condition can't be adjusted. The sheets can be better quality. Busy street and a little noisy. The staff is polite and helpful.

By , from United States on Dec 28, 2019

5
Everyone

The price and location are worth the stay and I will visit again if I'm ever in the area and need a hotel.

By on Nov 5, 2019

5
Everyone

By on Aug 23, 2019

5
Family

Was in the heart of old San Juan everything in walking distance staff very helpful

By on Aug 10, 2019

3
Partner Couples

Room was tiny. Trouble getting hot water and the air conditioning is controlled by the staff our room was 85 degrees in the afternoon when we returned

By on Jun 16, 2019

5
Partner Couples

This place is fabulous. The staff is really friendly. The rooms are very nice. There is air conditioning. And the lounge area is nice as well. The owner let us store our luggage and hang out in the lounge area till we had to leave for our cruise.

By on May 19, 2019

2
Family

No Ice machine, The toilet didn't work......other than that the place was ok to stay in.

By on May 14, 2019

3
Friends

Only complaint is that there is no room phone for room service no additional wash clothes only one cloth no iron or ironing board other then that staff was very nice and helpful with things to do no windows so you can sleep longer.

By , from washington dc on Apr 30, 2019

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