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Hyatt House San Juan

3.5 star property
Hotel with free breakfast, 8-minute walk to Pan American Pier

Choose dates to view prices

Photo gallery for Hyatt House San Juan

Outdoor pool
Property preview
Egyptian cotton sheets, premium bedding, in-room safe, desk
Terrace/patio
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Distrito T-Mobile
    ‪4 min walk‬
  • Place, Puerto Rico Convention Center
    ‪7 min walk‬
  • Place, Pan American Pier
    ‪9 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

8.6 out of 10
Excellent
(18 reviews)
  • 477 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

9.2 out of 10
Wonderful
(28 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guestroom King View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (San Juan)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(17 reviews)
  • 320 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Fridge, coffee/tea maker

Studio Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 477 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(9 reviews)
  • 477 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.0 out of 10
Wonderful
(7 reviews)
  • 477 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 320 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower, Bay View

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Roll-in Shower (view)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Roll-in Shower (view)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible Bathtub, Bay View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Accessible Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Bathtub, Bay View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

San Juan

Located in Santurce, Hyatt House San Juan is within a 10-minute walk of popular sights such as Distrito T-Mobile and Pan American Pier. This 3.5-star hotel has 126 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Sheraton Casino - 3 min walk - 0.2 miles
  • Distrito T-Mobile - 4 min walk - 0.3 miles
  • Puerto Rico Convention Center - 7 min walk - 0.4 miles
  • Pan American Pier - 9 min walk - 0.5 miles
  • Escambron Beach - 17 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Medalla Arena - ‬6 min walk
  • ‪Denko Asian Eatery - ‬6 min walk
  • ‪Pudge’s Pizza - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪Patria Yards - ‬4 min walk

About this property

Hyatt House San Juan

Hotel with free breakfast, 8-minute walk to Pan American Pier
Guests staying at Hyatt House San Juan enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 18.00 per night, and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, an arcade/game room, and a terrace.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Room, Multiple Beds, Pool View | View from room
Hyatt Place San Juan
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  • Waterslide
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Dec 8 - Dec 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-6 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hyatt House San Juan?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on Dec 8, 2025 start from $179.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt House San Juan?

This hotel is situated in Santurce, just steps from Sheraton Casino, and within a 10-minute walk of Pan American Pier and Distrito T-Mobile. You'll also find Condado Beach and Port of San Juan within a short drive.

Is there parking available at Hyatt House San Juan?

Yes, parking is offered for USD 18.00 per night.

Does Hyatt House San Juan feature a casino?

No, Hyatt House San Juan doesn't have a casino.

Will I find an indoor pool at Hyatt House San Juan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hyatt House San Juan a good place to stay for couples?

Couples will appreciate amenities at this hotel, including Egyptian cotton sheets and free Internet access in each guestroom with some featuring bay views.

Are there hot tubs at Hyatt House San Juan?

No, there isn't a spa tub at this hotel.

Does Hyatt House San Juan have a restaurant that serves breakfast?

Yes, Hyatt House San Juan serves free buffet breakfast at H Bar each morning.

Will Hyatt House San Juan allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt House San Juan for a fee of USD 100 per pet, per stay.

Does Hyatt House San Juan have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt House San Juan?

The closest major airport to Hyatt House San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 6.6 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hyatt House San Juan?

No, there aren't any guestrooms with balconies at Hyatt House San Juan.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 720 out of 1039 reviews
Rating 8 - Good. 189 out of 1039 reviews
Rating 6 - Okay. 65 out of 1039 reviews
Rating 4 - Poor. 30 out of 1039 reviews
Rating 2 - Terrible. 35 out of 1039 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

RAVINDRA

Stayed 2 nights in Oct 2025

4/10 Poor

Alvaro

Traveled with family
Disliked: Cleanliness, amenities
Love the whole Breakfast included, but please check the plates. They are all dirty. Please ask for to go paper plates. The regular plates and silverware are dirty.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shaune

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely accommodating and super friendly. Hotel was very clean, and the pool was as well. Had good breakfast also had different options everyday. My only complaint is there was a slight smell of mildew in my room.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Can’t wait to come back
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

GELISSA

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Sunil, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a pleasant stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jomary

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

6/10 Okay

Ayca G

Room 306 smelled musty never stay at Hyatt House again
Stayed 3 nights in Aug 2025

8/10 Good

Sasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and clean. I wish the pool was a little bigger, but other than that everything was good. The breakfast was good too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zenny

Stayed 8 nights in Aug 2025

8/10 Good

Rosana

Stayed 7 nights in Aug 2025

10/10 Excellent

Aracelis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Jul 2025

8/10 Good

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 7 nights in Aug 2025

10/10 Excellent

Ana

Stayed 9 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent
Stayed 7 nights in Aug 2025

4/10 Poor

Fabiola

Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. It was extremely clean and well maintained. The staff was incredibly welcoming and nice, and even welcomed us back by name when we arrived back for the night. The pool was clean and quiet, and the hotel is close to not only the sights of old San Juan, but also beautiful beaches, the financial district, and anything else you could want. I would stay here again in a heartbeat.
Stayed 7 nights in Aug 2025

8/10 Good

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually was expecting more . It wasn’t disappointed neither outstanding. Ok.
Stayed 7 nights in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

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