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Hyatt House San Juan

Property class: 3.5

Choose dates to view prices

Photo gallery for Hyatt House San Juan

Outdoor pool
Free daily buffet breakfast
Exterior
Terrace/patio
Suite, 1 Bedroom, Bay View (San Juan) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Place, Pan American Pier
    ‪9 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

9.0 out of 10
Wonderful
(22 reviews)
  • 477 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

9.2 out of 10
Wonderful
(35 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guestroom King View

Guestroom King View | Private kitchen | Fridge, coffee/tea maker

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(18 reviews)
  • Bay view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 504 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Restaurant

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 477 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | View from room

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 477 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.0 out of 10
Wonderful
(8 reviews)
  • Bay view
  • 477 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.0 out of 10
Wonderful
(14 reviews)
  • Bay view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(20 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

Suite, 1 King Bed, Roll-in Shower, Bay View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Roll-in Shower (view)

Suite, Roll-in Shower (view) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Roll-in Shower (view)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible Bathtub, Bay View

Suite, Accessible Bathtub, Bay View | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Suite, Accessible Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Bathtub, Bay View

Suite, Bathtub, Bay View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

San Juan

Located in Santurce, Hyatt House San Juan is within a 10-minute walk of popular sights such as Distrito T-Mobile and Pan American Pier. This 3.5-star hotel has 126 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Sheraton Casino - 4 min walk - 0.3 miles
  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 8 min walk - 0.5 miles
  • Pan American Pier - 9 min walk - 0.5 miles
  • Condado Beach - 16 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Medalla Arena - ‬6 min walk
  • ‪Metropol Restaurant & Bar - ‬5 min walk
  • ‪Pudge’s Pizza - ‬6 min walk
  • ‪Patria Yards - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk

About this property

Hyatt House San Juan

Guests staying at Hyatt House San Juan enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 18.00 per night, and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, an arcade/game room, and a terrace.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Hyatt Place San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet friendly
  • Waterslide
9.0 out of 10, Wonderful, 1,576 reviews
$199 nightly
The price is $217
Apr 26 - Apr 27
Total with taxes and fees
Hyatt Place San Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 54.50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-6 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hyatt House San Juan?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on Apr 26, 2026 start from $217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt House San Juan?

This hotel is situated in Santurce within a 10-minute walk of Sheraton Casino and Distrito T-Mobile. You'll also find Condado Beach and Port of San Juan within a short drive.

Will I be able to park at Hyatt House San Juan?

Yes, parking is offered for USD 18 per night.

Does Hyatt House San Juan feature a casino?

No, Hyatt House San Juan doesn't have a casino.

Will I find an indoor pool at Hyatt House San Juan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Hyatt House San Juan?

Couples will appreciate amenities at this hotel, including premium bedding and free wired internet in each guestroom, and some feature bay view.

Are there hot tubs at Hyatt House San Juan?

No, there isn't a spa tub at this hotel.

Does Hyatt House San Juan have a restaurant that serves breakfast?

Yes, Hyatt House San Juan serves free buffet breakfast at H Bar each morning.

Will Hyatt House San Juan allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt House San Juan for a fee of USD 100 per pet, per stay.

Are there connecting rooms at Hyatt House San Juan?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt House San Juan?

The closest major airport to Hyatt House San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 6.6 mi away (11 minutes by car).

Can I book a room with a balcony at Hyatt House San Juan?

No, there aren't any guestrooms with balconies at Hyatt House San Juan.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscilla

Stayed 2 nights in Feb 2026

10/10 Excellent

Xavier

Traveled with group
Liked: Cleanliness
Excellent Service and ambient.
Stayed 2 nights in Mar 2026

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very courteous and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place. We used the shuttle service which was greatly appreciated.
Stayed 1 night in Jan 2026

8/10 Good

Pamela, LaGrange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The room was clean and quiet. The hotel location is great and the shuttle was helpful. We did have an issue one night where we woke up at 3:00 am because we were smelling smoke. We contacted the employee on duty who cam to the room. He could smell the smoke and said the ventilation system was "Hot". We asked for a different room and he told us they were full but he would report the issue to the morning staff. We checked with the manager and he had not reported anything. We asked what was going to be done and they sent maintenance to check. They did not find anything so we could not change rooms. We were told maybe somebody was cooking. I laughed because I know the difference between food cooking and electrical smoke. They should treat guests better when reporting an issue in the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff were friendly, food at the bar was good.
Stayed 1 night in Oct 2025

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
If you expect functional AC in a hotel, look elsewhere. I stayed 2 nights previous to arriving for a cruise. I first checked into a room that was humid and smelled like mildew. I tried waiting for it to clear out, but it never did, so I contacted the front desk. (I had to go down to the lobby because the "Front Desk" button on the phone never gave anything other than a busy tone.) They moved me to a downgraded room that indeed smelled better, but was more like being in a pool -- humid and smelled of chlorine. In addition, the fridge in the new room was broken and ice had melted onto the floor. I asked a couple of other guests in the elevator if their rooms were also humid and they said yes. All of the hallways were the same. I get that this is a humid climate, and I'd just deal with it if this was a budget hotel, but for $300 a night in a mainstream hotel chain, I don't feel this is acceptable.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

2/10 Terrible

Edgardo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Couple of times on these hotel and the last stay they gave me the smallest room. High cost, poor room. Me and my family are very dissapointed with tiny room assigned on this last stay.
Stayed 2 nights in Jan 2026

2/10 Terrible

cristina

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room that I reserved and paid ten months in advance (one bedroom king suit) wasn’t available and they put me in a regular two queen bedroom.
Stayed 2 nights in Jan 2026

10/10 Excellent

Deanna

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Jan 2026

8/10 Good

Achal

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

6/10 Okay

Pamela

Liked: Staff & service, room comfort
The staff was very helpful and we enjoyed the breakfast options.
Stayed 3 nights in Jan 2026

10/10 Excellent

Barbara

Room was spotless, friendy staff. Breakfast was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good service was great.
Stayed 4 nights in Dec 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

4/10 Poor

Rick

Liked: Cleanliness, amenities
I was not advised at checkin that I should not drink the water in room.
Stayed 1 night in Jan 2026

4/10 Poor

Rick

Liked: Cleanliness
room, staff, checkin, breakfast variety
Stayed 8 nights in Dec 2025

10/10 Excellent

Grisselle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, solo que el horario del desayuno debería ser hasta más tarde.
Stayed 2 nights in Jan 2026

8/10 Good

NELCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and great staff. Conveniently located within short driving distance to shopping and great dining as well as old San Juan.!also great access to convention center and T Mobile District.
Stayed 3 nights in Jan 2026

8/10 Good

Johanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like that I got to pay and extra turism charge, without previous notice.
Stayed 1 night in Dec 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Blair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt get a chance to check in and stay because westjet canceled our flights twice on the way there.... but the service was excellent the last couoke of times we stayed there
Stayed 2 nights in Dec 2025

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