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Aparthotel

Hugo's Rental

Property class: 5 and above

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Living area
Creator video - submitted by High Heeled Gypsy
Interior
Presidential Apartment, City View | Terrace/patio
Basic Room | Free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Free WiFi, bed sheets

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • City view
  • 1195 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Room

Free WiFi, bed sheets

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Free WiFi, bed sheets

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

Traditional Room | Free WiFi, bed sheets

Traditional Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View | Free WiFi, bed sheets

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | Free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Free WiFi, bed sheets

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio | Free WiFi, bed sheets

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, Hugo's Rental is within a few miles (5 km) of other popular sights such as Condado Beach. This 12-room, 5-star aparthotel welcomes guests with conveniences like free in-room WiFi and a microwave in a common area.
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What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 miles
  • Castillo de San Cristobal - 1 min walk - 0.1 miles
  • Port of San Juan - 4 min walk - 0.3 miles
  • Plaza de Armas - 4 min walk - 0.3 miles
  • Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.4 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Caficultura - ‬2 min walk
  • ‪Cafe Berlin - ‬2 min walk
  • ‪BrickHaus - ‬2 min walk
  • ‪La Madre - ‬1 min walk

About this property

Hugo's Rental

Hugo's Rental offers free WiFi in public areas and microwave in a common area. Staff members can help with accommodation requests, and provide luggage storage.
Guests can expect to find free WiFi. Bathrooms have hair dryers and slippers. Housekeeping is available on request.

Similar properties

Bar (on property)
Alma San Juan
Old San Juan
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 453 reviews
$198 nightly
The price is $219
May 12 - May 13
Total with taxes and fees
Alma San Juan

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
Property Registration Number 609095100

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Frequently asked questions

What's there to see within easy reach of Hugo's Rental?

This aparthotel is situated in Old San Juan, just steps from Calle Fortaleza and Museo del Mar, and within a short walk of Port of San Juan. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

How much does it cost to stay at Hugo's Rental?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Hugo's Rental on Apr 28, 2026 start from $225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hugo's Rental feature a casino on the premises?

No, Hugo's Rental doesn't have a casino.

Will I find an indoor pool at Hugo's Rental?

No, there is no indoor pool at this aparthotel.

Does Hugo's Rental feature a restaurant that includes a breakfast menu?

No, Hugo's Rental doesn't have a restaurant that serves breakfast.

Will Hugo's Rental allow pets to stay for free?

No, pets and service animals aren't allowed at Hugo's Rental.

Where is the closest airport to Hugo's Rental?

The closest major airport to Hugo's Rental is Luis Munoz Marin Intl. Airport (SJU), which is 8.7 mi away (29 minutes by car).

Hugo's Rental Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 237 out of 325 reviews
Rating 8 - Good. 60 out of 325 reviews
Rating 6 - Okay. 14 out of 325 reviews
Rating 4 - Poor. 6 out of 325 reviews
Rating 2 - Terrible. 8 out of 325 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Terra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Due to the government restrictions we were unable to fly to Puerto Rico. The hotel would not change or refund our payment. I was very surprised and disappointed due to the fact that it was beyond our control. Customer service beyond all else is key to a great establishment. We will never recommend this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole, Oak Park

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, air conditioning, refrigerator in room. In excellent spot
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, room comfort
Mericruz was a great help in getting us into the hotel and situated.
Stayed 1 night in Jan 2026

10/10 Excellent

Selita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious accommodations for our family of six conveniently located to shopping, dining, and historical sites. Perfect for our stay prior to departing on a cruise. Maricruz stayed in constant communication and provided great options for dining and transportation. We were even able to store our luggage after checkout so we could explore Old San Juan prior to our cruise embarkation.
Stayed 1 night in Jan 2026

10/10 Excellent

Weston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient spot to stay while exploring Old San Juan
Stayed 1 night in Jan 2026

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Maria was very helpful and our room was very comfortable, clean and quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

Noreen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cool place to say! Located in a busy area with great restaurants nearby. They delivered as promised . We did a nice 10 minute walk with luggage downhill getting to our ship on the last day.
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Hugo's. It was a quaint local flat. Charming set up and decor throughout. Would recommend and stay again.
Stayed 1 night in Dec 2025

8/10 Good

Nzinga

Traveled with family
Liked: Cleanliness, property conditions & facilities
I loved this place and will definitely return to this hotel on future visits to Old San Juan. Pros: The hotel's prime feature is undoubtedly its unbeatable location. Situated in the heart of Old San Juan, it is surrounded by numerous cafés, restaurants, and gift shops. It is within walking distance of the historic San Cristóbal fortress. It’s also conveniently close to the port and El Morro fortress. The property boasts a stunning hacienda-style design and is beautifully decorated. The room and bathroom were modern, spotless, and equipped with all essentials, including beach towels. Hot water is consistently available for showers. The owner, Mari Cruz, is friendly and courteous, offering free luggage storage in her shop after check-out. Cons: My mom and I stayed in a smaller second-floor room without windows, which was challenging: it was too cold when the AC was on, too hot and humid when off, and felt claustrophobic. Additionally, fitting four pieces of luggage—two large and two carry-ons—was difficult. The queen-sized bed was too small for two guests and too short for taller individuals like me, and the mattress was uncomfortable. The WiFi was unreliable and had a poor connection when available. The hotel also lacks elevators, so we had to carry our luggage upstairs. Overall, I highly recommend this hotel for its unbeatable central location in Old San Juan. I will return and choose a larger, ground-floor room with windows to enhance the stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent experience! We highly recommend Hugo’s Rental. LOCATION LOCATION LOCATION!! Maricruz was extremely attentive and made great suggestions for restaurants! Thank you Maricruz for EVERYTHING!!
Stayed 1 night in Jan 2026

10/10 Excellent

Isabel, Redwood City

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, room comfort
AC was great. We had a minor maintenance issue this was promptly fixed
Stayed 2 nights in Dec 2025

10/10 Excellent

Eli

Liked: Cleanliness, amenities
The place was very quaint and in the best location. Such a cute neighborhood. We really enjoyed ourselves. We will be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Lyudmila

Liked: Cleanliness, amenities
Great location in the heart of old San Juan! Room was nice. Clean. Comfortable. Maricruz went above and beyond to make our stay as good as possible! Highly recommend!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities
Clean! Great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness
The owner was very accommodating and responsive. The room was great with extremely comfortable bed!
Stayed 2 nights in Dec 2025

10/10 Excellent

Luisa

Liked: Cleanliness
Superb location!! Quite building, easy ck in/out. Clean rooms.
Stayed 2 nights in Dec 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, grocery store around the corner. Room12 clean, many steps to room, which was on the top floor. Mattress was very firm.
Stayed 2 nights in Dec 2025

10/10 Excellent

Connie, Arden Hills

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our one night at this location. Room was spacious and instructions were easy. We also ran into other people on our cruise that stayed there and also had great things to say.
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, room comfort
AC and dehumidifier worked great! Close to the port, food and market next door for quick bites,drinks, and snacks. Host was very good communicating and answering questions. Held our luggage before and after check in, so we could take in beautiful Old San Juan.
Stayed 1 night in Dec 2025

6/10 Okay

Persia

Traveled with family
Room was clean and staff was helpful. However, location was not quiet at times. Seems to be an old building so all sounds could be heard. All in all, great location.
Stayed 1 night in Dec 2025

6/10 Okay

Karl

Stayed 2 nights in Nov 2025

10/10 Excellent

Isaac

Stayed 4 nights in Dec 2025