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Recent guest reviews

I absolutely lovveeeeee the views at this location, and the fast and friendly service from the staff

It was a wonderful experience. The staff is dedicated to providing excellent service. If you go to Puerto Rico you must stay here.

Wow, this place is amazing! This was theee prettiest, cleanest, best located hotel in Condado. The staff is extremely helpful, courteous and kind. If you love taking selfies and pictures of everything...there are in the right place. You will appreciate all the beautiful accents in the hotel. You are walking distance from restaurants, snorkeling, paddle boarding even Walgreens and CVS therefore I would not recommend renting a car if you're planning to stay in Condado and not visit anywhere else. We had the best bike ride to Old San Juan!!! Its 20 minutes away and there's a bike lane :) Riding there isn't bad at all, I did it and if I can do it...you definitely can too! Big hotel perk, bikes are free for your use! I am telling you want to experience the very best Condado has to offer and feel supported while doing so...you need to book your stay here! You can thank me later!

Beautiful and clean hotel.

The place is beautiful, the pools gorgeous, the staff friendly and helpful. Breakfast pool-side could be better -- the prices there were outrageous (coffee $6 $3 for milk on the side?) and likewise $12 for a kid's pancake?

I absolutely loved this hotel. They only problem I had was the lack of communication among the staff

The property was immaculate. Both pools were warm, but not too warm. Just the right temperature. The views were spectacular. The beds were comfy, and the rooms were tastefully decorated. The staff was very friendly. We ate at Ola, one of the hotel restaurants, often. A little pricey, but very good. The s’mores French toast was delicious. The surrounding area near the hotel was a little tough. Not terrible, but it is a hotel in the middle of a city. There are lots of homeless people and at night the area outside can get rowdy with drunks. Overall though, my teen and preteen daughters and I really liked it and would go back.

The hotel is somewhat okay. However it seems to be overrated. Rooms are in good quality but outdated with old decoration, furniture and carpets. Quality of Housekeeping is lower than expeted for this hotel. They didnt collect the garbagge and never replenished the shampoo, conditioner, soap and etc. The food at the Restaurant 1919 is literally perfect but the quality of service is average. Although we booked a table two weeks before, they tried to seat us at the worst corner and the salon was half empty. Wine list is kind of poor. Food at Ola restaurant is average, service is below average.

The staff was very help and kind, and the hotel was very clean. I would definitely be returning.

The staff was very friendly and the Hotel was super clean throughout the whole day during the pandemic..

This hotel is amazing would definitely recommend for an adult stay

Overall good experience will definitely booked again

The Vanderbilt hotel is a great place to stay. The ocean/beach view is amazing. The staff are hands down the nicest people I’ve met. They always greet you with a smile, and small talk with you even if they’ve never seen you before.. great experience.

Beautiful resort with excellent customer service. I will be returning

1055 Ashford Avenue San Juan

Hotel highlights

  • Walking distance to Casino del Mar at La Concha Resort and Condado Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Condado, Condado Vanderbilt Hotel is within a 5-minute walk of Casino del Mar at La Concha Resort and within 15 minutes of other popular attractions like Condado Beach. This 316-room, 5-star hotel has 4 outdoor pools along with a full-service spa and 3 restaurants.


Dining

Relish the Mediterranean cuisine at 1919 Restaurant, one of 3 onsite restaurants, which serves dinner, or enjoy the ocean views at Ola Ocean Front Bistro. Satisfy your hunger from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

The 316 rooms are individually decorated and have an array of amenities, including refrigerators, coffee makers, and free local calls. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes, ironing boards, and desks are other standard amenities.


Property features

A local mainstay since 1919, Condado Vanderbilt Hotel offers a full-service spa, 4 outdoor pools, and a children's pool. Valet parking is offered for USD 30 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Room, 2 Queen Beds, Ocean View, Tower

2 Queen Beds | Sleeps 4

Suite, 2 Bedrooms, City View (Commodore)

1 King Bed and 2 Queen Beds | Sleeps 7

Room, 1 King Bed, Ocean View, Tower

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Ocean View (Biltmore)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Condado Vanderbilt Hotel

Everyone (70) Couples (28) Family (35)
5
Everyone

By on Apr 17, 2021

5
Family

I absolutely lovveeeeee the views at this location, and the fast and friendly service from the staff

By on Apr 14, 2021

5
Family with small children

It was a wonderful experience. The staff is dedicated to providing excellent service. If you go to Puerto Rico you must stay here.

By on Apr 12, 2021

4
Everyone

By on Apr 5, 2021

5
Family

Wow, this place is amazing! This was theee prettiest, cleanest, best located hotel in Condado. The staff is extremely helpful, courteous and kind. If you love taking selfies and pictures of everything...there are in the right place. You will appreciate all the beautiful accents in the hotel. You are walking distance from restaurants, snorkeling, paddle boarding even Walgreens and CVS therefore I would not recommend renting a car if you're planning to stay in Condado and not visit anywhere else. We had the best bike ride to Old San Juan!!! Its 20 minutes away and there's a bike lane :) Riding there isn't bad at all, I did it and if I can do it...you definitely can too! Big hotel perk, bikes are free for your use! I am telling you want to experience the very best Condado has to offer and feel supported while doing so...you need to book your stay here! You can thank me later!

By on Apr 4, 2021

5
Everyone

By on Apr 4, 2021

5
Everyone

Beautiful and clean hotel.

By on Apr 2, 2021

5
Family

The place is beautiful, the pools gorgeous, the staff friendly and helpful. Breakfast pool-side could be better -- the prices there were outrageous (coffee $6 $3 for milk on the side?) and likewise $12 for a kid's pancake?

By on Mar 20, 2021

4
Partner Couples

I absolutely loved this hotel. They only problem I had was the lack of communication among the staff

By on Mar 19, 2021

5
Family with small children

The property was immaculate. Both pools were warm, but not too warm. Just the right temperature. The views were spectacular. The beds were comfy, and the rooms were tastefully decorated. The staff was very friendly. We ate at Ola, one of the hotel restaurants, often. A little pricey, but very good. The s’mores French toast was delicious. The surrounding area near the hotel was a little tough. Not terrible, but it is a hotel in the middle of a city. There are lots of homeless people and at night the area outside can get rowdy with drunks. Overall though, my teen and preteen daughters and I really liked it and would go back.

By on Mar 15, 2021

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