Perfect location in Old San Juan. Room was very clean. Ac worked exceptionally, it was very nice after a hot afternoon walking the streets and shops to know you had a nice cool place to freshen up before heading out for the evening. The staff was beyond amazing, so friendly and helpful. We will be back in Puerto Rico and if staying in Old San Juan will definitely stay at the Decanter again.
loved my room and balcony. location is right in the middle of old san juan. my two complaints: walls are paper thin and could hear my neighbor and also the dog barking next door in the middle of the night, all night. no parking. when i called to ask about this, i was told there would be parking across the street at the church that the convento hotel would let me use. this lot was tiny and full and there was no parking to be found anywhere. the hotel should provide a valet service to one of the parking garages at the edge of town (i would have paid for this) OR be very clear with people that they shouldn’t bring a car here and don’t tell people they can park in that lot across the street. it’s very misleading. yes
Staff was great and the hotel was very nice. The room was spacious and it was just perfect.
Comfortable hotel in a great location! We loved being able to walk to the historic sites and many great restaurants.
Nioe experience, the only point is our room was a bit too dark, but we would go again in this hotel with pleasure.
Hotel is clean, friendly staff and very convenient location. I stayed for 2 night with my husband and 2 babies in a kind size bed, they offer a crib but for $25.
We loved this hotel. Beautifully decorated and so clean. The bath rooms were newly redone and were luxurious. The staff went overboard to help. They helped us get around Old San Juan and gave us recommendations for food and sightseeing. They are centrally located and easy to walk to many places. We will stay here again. Also, they upgraded us to a terrace room and the terrace went 1/2 around the building. Very romantic place to stay for our honeymoon.
We stayed here prior to taking a cruise. It is a very nice botique hotel in walking distance to the San Juan sites. Would stay there again.
Great location and friendly staff. Room was spacious and well maintained.
We didn't sleep all night because of loud music and drunks made so much noise outside until 6:00 am. Our second night, we slept OK, but the construction in front of the entrance woke us up at 7:00 am with nonstop jack hammers. They don't have much to eat and their Wifi is very bad. It disconnected us every few minutes.
We checked into the hotel and it seemed lovely, at first... The bar and bartender made us feel welcome and we were excited to explore Old San Juan. The room was pretty standard ( for $380). This hotel is called The Decanter, yet there was no corkscrew in the room! Poor lighting, no full length mirror, few staff, no facecloths, no change at the front desk and and no business center. We made the best of it and the location was great!
Charming hotel next to the Cathedral and close to the seat of government so literally there was police all around. We walked to the boat to cross the bay for $0.50 to visit Bacardi and walked to the two colonial castle. Nice restaurant with live jazz at restaurant downstairs to welcome us after a day of sightseeing.
The hotel is rather comfortable, clean (though the wine classes weren't clean, but I hadn't planned on using them), and the staff was very pleasant. I had the luck of having made a reservation on a day when the hotel was completely booked so I was upgraded to a suite - having stayed because I was graduating from my master's program, it was a nice gift! The suite was very nice, spacious, comfortable, and had an awesome view of Ols San Juan Cathedral.
Located in Old San Juan, Decanter Hotel is adjacent to San Juan Cathedral and within a 5-minute walk of other popular sights like San Juan Gate. This 20-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and coffee/tea in a common area.
All of Decanter Hotel's 20 rooms are air-conditioned and have an array of amenities, including free bottled water, ceiling fans, and safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.
Renovated in 2015, Decanter Hotel offers a rooftop terrace, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include a terrace and laundry facilities.
Perfect location in Old San Juan. Room was very clean. Ac worked exceptionally, it was very nice after a hot afternoon walking the streets and shops to know you had a nice cool place to freshen up before heading out for the evening. The staff was beyond amazing, so friendly and helpful. We will be back in Puerto Rico and if staying in Old San Juan will definitely stay at the Decanter again.
Thank you for the high rating and your kind words. We would love to have you at the Decanter Hotel in the near future.
loved my room and balcony. location is right in the middle of old san juan. my two complaints: walls are paper thin and could hear my neighbor and also the dog barking next door in the middle of the night, all night. no parking. when i called to ask about this, i was told there would be parking across the street at the church that the convento hotel would let me use. this lot was tiny and full and there was no parking to be found anywhere. the hotel should provide a valet service to one of the parking garages at the edge of town (i would have paid for this) OR be very clear with people that they shouldn’t bring a car here and don’t tell people they can park in that lot across the street. it’s very misleading. yes
Thank you for the high rating. We really appreciate it! We hope to see you soon at our beautiful boutique Hotel.
Thank you for the high rating. It was a pleasure having you at our beautiful hotel. We hope to see you in the near future!
Staff was great and the hotel was very nice. The room was spacious and it was just perfect.
Thank you for the high rating and feedback. We're glad you enjoyed your stay at the Decanter. We hope to see you at the Decanter Hotel in the near future.
Comfortable hotel in a great location! We loved being able to walk to the historic sites and many great restaurants.
Thank you for the high rating, we really appreciate it! We would love to have you at the Decanter Hotel in the near future.
Thank you for the high rating. We really appreciate it! We would love to have you at our hotel in near future.
Nioe experience, the only point is our room was a bit too dark, but we would go again in this hotel with pleasure.
Thank you for taking the time to leave us a review and for the feedback, We really appreciate it. We truly look forward to welcoming you back!
Thank you for the high rating, we're glad to hear that you enjoyed your stay.
Thank you for the high rating. Always at your service!