Aloft San Juan

3.5 star property
Hotel with an outdoor pool, steps from Puerto Rico Convention Center

Choose dates to view prices

Photo gallery for Aloft San Juan

Outdoor pool
Down comforters, in-room safe, desk, laptop workspace
Bar (on property)
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
300 Convention Boulevard, San Juan
  • Place, Distrito T-Mobile
    ‪1 min walk‬
  • Place, Puerto Rico Convention Center
    ‪1 min walk‬
  • Place, Pan American Pier
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

aloft, Room, 1 King Bed

9.4 out of 10
Exceptional
(131 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(114 reviews)
  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Corner)

8.8 out of 10
Excellent
(5 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

aloft, Suite, 1 King Bed, Bay View

  • 325 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 303 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Juan

Located in Santurce, Aloft San Juan is adjacent to Puerto Rico Convention Center and within a 15-minute walk of popular sights like Pan American Pier. This 177-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Distrito T-Mobile - 1 min walk - 0.0 miles
  • Puerto Rico Convention Center - 1 min walk - 0.1 miles
  • Sheraton Casino - 4 min walk - 0.2 miles
  • Pan American Pier - 12 min walk - 0.7 miles
  • Condado Beach - 19 min walk - 1.0 mile

Getting around

  • Sacred Heart Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Medalla Arena - ‬4 min walk
  • ‪Denko Asian Eatery - ‬4 min walk
  • ‪Pudge’s Pizza - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪Patria Yards - ‬5 min walk

About this property

Aloft San Juan

Hotel with an outdoor pool, steps from Puerto Rico Convention Center
At Aloft San Juan, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 28 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and 55-inch LCD TVs with digital channels and Netflix. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat (24 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Frequently asked questions

Are free cancellation options available at Aloft San Juan?

Aloft San Juan offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Aloft San Juan?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Aloft San Juan on Dec 7, 2025 start from $167.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Aloft San Juan?

This hotel is situated in Santurce, just steps from Distrito T-Mobile and Sheraton Casino. You'll also find Pan American Pier and Condado Beach within a short drive.

Is there parking available at Aloft San Juan?

Yes, valet parking is offered for USD 28 per night with in/out privileges. Accessible parking is also available for guests.

Does Aloft San Juan include a casino on the premises?

No, Aloft San Juan doesn't have a casino.

Is there an indoor pool at Aloft San Juan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Aloft San Juan?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Aloft San Juan have a hot tub?

No, this hotel doesn't have a spa tub.

Does Aloft San Juan feature a restaurant that includes a breakfast menu?

Yes, Aloft San Juan serves to-go breakfast each morning for a surcharge from its restaurant.

Will Aloft San Juan allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Aloft San Juan for a fee of USD 25 per pet, per night.

Are there connecting rooms at Aloft San Juan?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Aloft San Juan?

The closest major airport to Aloft San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 7.3 mi away (27 minutes by car).

Are there rooms with balconies at Aloft San Juan?

No, there aren't any guestrooms with balconies at Aloft San Juan.

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 830 out of 1100 reviews
Rating 8 - Good. 159 out of 1100 reviews
Rating 6 - Okay. 59 out of 1100 reviews
Rating 4 - Poor. 30 out of 1100 reviews
Rating 2 - Terrible. 22 out of 1100 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yaneily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Area very nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Place!
Stayed 1 night in Oct 2025

10/10 Excellent

Roxanna

Stayed 1 night in Aug 2025

6/10 Okay

Bianca

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Milagros

Liked: Amenities
Excellent stay, location and staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard Hosea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything
Stayed 3 nights in May 2025

6/10 Okay

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While the property itself is modern and the staff is friendly, the bathroom ( bathtub, handle bars and sink) was dirty. The bathtub had hairs all over and there were black spots as well. Handlebars had brown spotting. I arrived and checked in at 8:00 pm, so I believe the lack of cleaning wasn’t because of lack of time.
Stayed 1 night in Aug 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me/ encanto
Stayed 2 nights in Jun 2025

10/10 Excellent

Lemuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great hotel with a great location.
Stayed 2 nights in Jul 2025

8/10 Good

Melanie, middletown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Liliana

Stayed 2 nights in Aug 2025

10/10 Excellent

Martice

Business traveler
Liked: Amenities
Very clean great service
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area clean hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Krystel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this place!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Apr 2025

6/10 Okay

Nomathemba Mathaleha

Liked: Cleanliness, staff & service
Clean hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean and next to some great entertainment. The staff is extremely helpful and willing to help accommodate. Check-in was pain free and checkout was even smoother. If I had to absolutely complain about something it would be the elevators are slow and there’s only two of them.
Stayed 1 night in Aug 2025

2/10 Terrible

Leticia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Bricheida

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Mejoren de corazón

Saludos: Es la primera vez que me quedo y en primer lugar el olor del cuarto era de humedad y abombado. subimos el aire al máximo y aun así estábamos sudando las dos noches. En la área de la pisana cuando fuimos por la mañana no había quien atendiera. El lugar de peor servicio fue el del desayuno no habían mesas disponibles para uno comer la mayoría son sillones como de salas. Todo era desechable no había nada de vajilla ni si quiera para el café. Recogen la mesa pero ni siquiera le pasaron un paño tuvimos que solicitarlo. Se le dio instrucciones que como queríamos el desayuno y lo trajeron de otra manera. Menos mal que apenas estuve ya que fue de trabajo pero llega hacer de disfrute hubiera estado mas decepcionada. Para mi es lamentable como un hotel que esta en una área tan prestigiosa el servicio y la apariencia sea tan mala. Yo me he quedado varias veces en el Sheraton y todos ha sido muy excelente y por primera vez quise cambiar y me arrepiento.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Carlos

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hidden fees are charges in case the hotel staff finds something broken or damaged in the room. I then call to claim a refund, and they tell me the money was used to pay the platform where I made the reservation and to pay for parking (coincidentally, according to them, the same amount they charged me for the first). Also, when I got to the room, the sheets were stained, and when we got to the room, there was a seemingly used sock behind the armchair. The music from outside could be heard in the room until around 4 a.m.
apparently used sock
dirty blanket
Stayed 2 nights in Jul 2025