San Juan Marriott Resort and Stellaris Casino

4.5 star property

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Photo gallery for San Juan Marriott Resort and Stellaris Casino

2 outdoor pools, pool umbrellas
3 bars/lounges, swim-up bar, poolside bar, beach bar
Presidential Suite, 1 Bedroom, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes
2 outdoor pools, pool umbrellas
Room, 2 Double Beds, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1309 Ashford Avenue, San Juan, 00907
  • Place, Atlantic Beach
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Parque La Ventana al Mar
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

Executive Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 627 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 1389 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed, Pool View (Pool Access)

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(71 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Partial ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(33 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(47 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Oceanfront

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Pool View

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(46 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Ocean View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Roll-in Shwr)

  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View (Mobility/Hearing Access, Transf Shwr)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-in Shwr)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View (Tower)

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oceanfront

9.0 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Tower)

8.6 out of 10
Excellent
(54 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oceanfront

8.2 out of 10
Very good
(28 reviews)
  • Ocean view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Juan

Located in Condado within a 5-minute walk of Casino del Mar at La Concha Resort, San Juan Marriott Resort and Stellaris Casino is within a mile (2 km) of other popular attractions like Condado Beach. This 531-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and a casino.

What's nearby

  • Atlantic Beach - 1 min walk - 0.1 miles
  • Casino del Mar at La Concha Resort - 5 min walk - 0.3 miles
  • Parque La Ventana al Mar - 8 min walk - 0.5 miles
  • Plaza del Mercado - 9 min walk - 0.5 miles
  • Condado Beach - 3 min drive - 0.9 miles

Getting around

  • Roosevelt Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Ropa Vieja - ‬2 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪Cocina Abierta - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Di Zucchero Restaurant and Lounge - ‬1 min walk

About this property

San Juan Marriott Resort and Stellaris Casino

San Juan Marriott Resort and Stellaris Casino features a full-service spa, 2 outdoor pools, and a casino. Valet parking is available for USD 25.00 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a children's pool, a 24-hour gym, and a sauna.
Guests can expect 47-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also available. Weekly housekeeping is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ocean Club Spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 41 per person
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coffee Merchant Bake Shop
  • Cosecha Restaurant
  • La Isla Beach Bar
  • Red Coral Lounge

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24 gaming tables
  • 24-hour gym
  • 345 slot machines
  • Beach volleyball
  • Bicycle rentals
  • Casino (12,800 square feet of space)
  • Children's pool
  • Full-service spa
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,344 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 72.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room coffee
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 41 per person
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 25.00 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Resort & Stellaris
Marriott Resort Stellaris
Marriott Stellaris
San Juan Marriott Resort & Stellaris Casino
San Juan Marriott Stellaris Casino
Stellaris
San Juan Marriott Resort Stellaris Casino Hotel
San Juan Marriott Resort Stellaris Casino
Juan Marriott Stellaris Casino
San Juan Marriott Resort Stellaris Casino
San Juan Marriott Resort and Stellaris Casino Hotel
San Juan Marriott Resort and Stellaris Casino San Juan
San Juan Marriott Resort and Stellaris Casino Hotel San Juan

Frequently asked questions

Is free cancellation available at San Juan Marriott Resort and Stellaris Casino?

San Juan Marriott Resort and Stellaris Casino provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at San Juan Marriott Resort and Stellaris Casino?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at San Juan Marriott Resort and Stellaris Casino on Mar 23, 2026 start from $671, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to San Juan Marriott Resort and Stellaris Casino?

This hotel is situated in Condado within a short 17-minute walk of Condado Beach and also 5 minutes on foot from Casino del Mar at La Concha Resort. You'll also find Port of San Juan and Distrito T-Mobile within a short drive.

Is parking available on site at San Juan Marriott Resort and Stellaris Casino?

Yes, valet parking is offered for USD 25.00 per day. Accessible parking is also available for guests.

Is there a spa at San Juan Marriott Resort and Stellaris Casino?

Ocean Club Spa is the hotel's spa and services include hot stone massages, prenatal massages, body wraps, and reflexology.

Does San Juan Marriott Resort and Stellaris Casino feature a casino on the premises?

Yes, San Juan Marriott Resort and Stellaris Casino has a casino that's 12800 square feet and includes 24 gaming tables, 345 slot machines, and 28 VIP rooms.

Will I find an indoor pool at San Juan Marriott Resort and Stellaris Casino?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is San Juan Marriott Resort and Stellaris Casino a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and an ocean-view restaurant.

Are there hot tubs at San Juan Marriott Resort and Stellaris Casino?

Yes, this hotel has a spa tub.

Does San Juan Marriott Resort and Stellaris Casino feature a restaurant that includes a breakfast menu?

Yes, San Juan Marriott Resort and Stellaris Casino serves buffet breakfast for a surcharge each morning at Cosecha Restaurant.

Will San Juan Marriott Resort and Stellaris Casino allow pets to stay free of charge?

No, pets aren't allowed at San Juan Marriott Resort and Stellaris Casino.

Does San Juan Marriott Resort and Stellaris Casino have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to San Juan Marriott Resort and Stellaris Casino?

The closest major airport to San Juan Marriott Resort and Stellaris Casino is Luis Munoz Marin Intl. Airport (SJU), which is 6 mi away (30 minutes by car).

Are there rooms with balconies at San Juan Marriott Resort and Stellaris Casino?

Yes, every guestroom at San Juan Marriott Resort and Stellaris Casino comes with a balcony with some featuring ocean or pool views.

Does San Juan Marriott Resort and Stellaris Casino have a wedding venue?

There are wedding services available at San Juan Marriott Resort and Stellaris Casino if that's in your vacation plans.

San Juan Marriott Resort and Stellaris Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1060 out of 1538 reviews
Rating 8 - Good. 267 out of 1538 reviews
Rating 6 - Okay. 129 out of 1538 reviews
Rating 4 - Poor. 40 out of 1538 reviews
Rating 2 - Terrible. 42 out of 1538 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Ngoc

Stayed 1 night in Jan 2026

10/10 Excellent

Douglas, Fort Myers

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Well run hotel, super courteous staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome
Stayed 3 nights in Nov 2025

10/10 Excellent

Mayank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great ocean view, very well maintained. Beach is crowded, which is expected given it is in the heart of the city. Lot of places nearby to dine
Stayed 2 nights in Dec 2025

10/10 Excellent

Nelson

Stayed 4 nights in Nov 2025

10/10 Excellent

Laurie Greco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay- thank you!
Stayed 4 nights in Nov 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff. Friendly welcoming professional!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Leticia Ponce De

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean romm.staff was awesome. Beautiful Beach view
Stayed 5 nights in Nov 2025

10/10 Excellent

Theodore A.

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient and clean. Steph was great. Loved it.
Stayed 6 nights in Nov 2025

6/10 Okay

Sherifa

Traveled with partner
They can try to get rid of the RATS that hang out at the pool area , everything else was ok until my husband who is afraid of rats showed me the rats running back and forth from one side of the pool deck to the other side and that’s when all our fun ends, my husband didn’t want to be outside side on the resort anymore , I was very sad and upsetting for both of us. I really like it there but I wouldn’t go back there because of the rats and it cost us almost $1900 and we didn’t enjoy the resort 😢😢
Stayed 4 nights in Nov 2025

10/10 Excellent

Caliny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
These Resort was great! Stayed for almost a week and the workers were extremely friendly and welcoming. The view was breathtaking and the food was amazing, I will definitely return to this place again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Nicholas

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It smelled great in the lobby
Stayed 5 nights in Nov 2025

10/10 Excellent

SHAHRUHBEK

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great but the beds, they are small and too light. Uncomfortable.
Stayed 7 nights in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Clean rooms and staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Anne, St Thomas

Stayed 3 nights in Nov 2025

10/10 Excellent

Trish

Stayed 6 nights in Nov 2025

8/10 Good

Joanne, Yonkers

Liked: Property conditions & facilities
Room had some wear and tear by overall a nice hotel Better menu for lunch would be helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

FELICITA

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic and the room and amenities were great. This location is close to many eateries and popular locations. The free popcorn at the pool was delicious and a nice touch. The coffee in the lobby was good.The only thing that wasn't good was the Marijuana smell that seeped into my room and gave me a headache. The room had no, no smoking signs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Maryana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very pleasant and polite. The pool was great, they provided treats throughout the day by the pool, water aerobics, yoga in the AM. Live music at night, perfect location on the beach, with ocean view room. Couldn't be better. A free drink on arrival could sweeten the stay. Other than that, great stay!
Stayed 4 nights in Nov 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great view, resort was very nice as well, helpful staff. Would def visit again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Soleida, Fair Law

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean they mop daily and clean it daily. The staff are excellent everyone of them always smiling willing to help it’s like they read your mind what you need we loved our stay. The food was good drink delecious. The only thing was the way the sun comes up it’s like playing musical chair but it’s not anyone’s fault it’s the way it was situated nevertheless you ask the staff and they will prepare a super nice sunny spot all day at the beach. We wanted our beach chair swapped for different ones we asked and forgot. We went for a swim came back to brand new comfortable chairs they also laid out the towels the way we normally do places our stuff the way they were. We loves that little gesture it made our day. Staff are amazing all of them. Great job hiring and training amazing people and talent.
Fish tacos yummyyyy
Stayed 4 nights in Nov 2025

8/10 Good

Kerry

Stayed 3 nights in Oct 2025

4/10 Poor

Rosa, Charlotte

Traveled with family
Disliked: Amenities
Security was rude when receiving guest hanging out in lobby. Rooms are blah and not updated for price. Sonesta definitely better.
Stayed 4 nights in Nov 2025

6/10 Okay

Shirley

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location is great, the staff is great, but the main issue we had an the reason for our low rating is that the moment we walked into our room it smelled like mold and mildew. The smell was unbearable and my 3 year old has asthma, which I was worried about. I called the front desk as soon as I noticed this and they said they would send the housekeeper supervisor up to speak to me. She was very sweet. I asked if they could just switch out rooms since I was worried about my 3 year olds asthma being triggered by this and let alone the smell was unbearable. She said they were at full capacity, but could offer to bring in a dehumidifier to see if that would help and she would check in with me. They brought the machine up ASAP. Yes, the machine helped, but it was only while the machine was running and as soon as it was off, we could smell it again, so obviously this was only a bandaid fix to the real issue. They ended up leaving the machine for about 3 nights and we left it on. I figured we weren't going to stay in the room for most of our stay, but still was inconvenient. They ended up taking the machine out for our last 2 nights and the smell again was not great! I just didn't want to spend my trip arguing!! The staff was really sweet, but I also noticed these dehumidifiers in the lobby area one day and you can also smell the musty smell once you get off the elevator on floor 10, so they definitely have a mold/mildew problem that should be addressed ASAP!!!
Stayed 6 nights in Nov 2025