Staff was great and location was perfect!
Close to things in the area, no parking but that's not their fault.
Very friendly staff, the property itself just needs a little bit of upkeep--otherwise a good little 2.5-3 star hotel.
The room was like a small furnished room No microwave in the room You had one microwave downstairs that the whole building had to share door had a 1/4 inch gap felt un safe have to change hotel a 2am could not sleep. Staff was rude people across hall stated to me they had to move rooms three times. Worst place i every been
The facility is good. The staff excellent. The location good due to walking distance to eateries, pharmacies and the beach. The hot water was hot although the shower drain was slow. They requested to NOT flush toilet paper down the commode which was unnerving. The tv remote didn’t work and the phone worked on and off even when trying to reach the front desk. Fortunately, the staff noticed our attempts and came to the room to ask if help was needed.
This property was in disrepair, and the room was filthy with a stained headboard and dirty side tables. Non helpful staff, a very poor experience. Do not book, there are better choices locally.
The room is quite clean, but it's too small. The window cannot be opened, it felt humid inside the room. The shampoo&soap provided are good enough to use. The bed & sheet made my body feel uncomfortable. The view on rooftop is nice, but the breakfast is really basic. The staff are very nice and helpful. It's good to stay here one or two night since it's very close to the beach (within 10 mins work). But it's a bit expensive to have such a small room at ＄150 per night.
Staff was really friendly but building was extremely muggy, had roaches and rooftop was not clean.
Fairly nice and simple hotel. Staff was friendly and helpful. The rooms were nice and clean, but bathrooms were kinda small. Location was pretty perfect for us. Less than 10 minute walk to the beach. A 10 minute Uber to old San Juan. Less than 15 minutes from the airport. Plenty of food choice around the area too. However what I didn’t like was the fact that Elevators didn’t run too smoothly. For example, we stayed on the 5th floor but it always stopped on the 2nd for no reason. Other than that a pleasant experience at this hotel.
The receptionist at night shift was great. Very helpful and kind. He even helped me to park the car outside. The roof top has great views
The house keeping doesn’t change the sheets everyday. They just come and change the towels that’s all. We stayed in the hotel for 3 nights but the sheets were never changed. It was so frustrating to come to same sheets.
Unfortunately I had to cancel my weekend at the Wave because of all the recent earthquakes on the island. Though the hotel was not affected I did not want to take a chance because tremors on the island had not stopped. My husband tried to postpone the trip a week before our arrival but Orbitz stated that the hotel was not accommodating. I’m not sure about anyone else, but I call that inconsiderate and greedy. In all reality natural disasters can happen at anytime but when they are still active I think most people would stay away from it. We are postponing our trip, but we will not be staying at the Wave or be booking with orbitz
The staff was wonderful . Very helpful with telling us what was within walking distance of the hotel and the restarurant suggestion was perfect . And everything was very clean . PERFECT 10 !!!
The elevator wasn't working and was sketchy and would stop on almost every floor after it was repaired. The room did have a strange smell so had to buy air freshener to keep it smelling fresh.
The staff was very professional and helpful. The hotel was very clean, and the staff worked very hard to keep it that way. Hotel location was very close to mostly everything a visitor wants or needs. Only negative experience, is that the elevator didn’t work for most of my stay.
Located in Condado, The Wave Hotel at Condado is within a mile (2 km) of popular sights such as Museo de Arte de Puerto Rico and Condado Beach. This 47-room, 3-star hotel has free in-room WiFi along with a spa tub and a rooftop terrace.
The 47 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect to find free WiFi and flat-screen TVs. Beds sport premium bedding and bathrooms offer free toiletries. Safes, ironing boards, and desks are other standard amenities.
The Wave Hotel at Condado features a rooftop terrace, free WiFi in public areas, and a spa tub. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, a microwave in a common area, and a computer station.
Staff was great and location was perfect!
Close to things in the area, no parking but that's not their fault.
Very friendly staff, the property itself just needs a little bit of upkeep--otherwise a good little 2.5-3 star hotel.
The room was like a small furnished room No microwave in the room You had one microwave downstairs that the whole building had to share door had a 1/4 inch gap felt un safe have to change hotel a 2am could not sleep. Staff was rude people across hall stated to me they had to move rooms three times. Worst place i every been
The facility is good. The staff excellent. The location good due to walking distance to eateries, pharmacies and the beach. The hot water was hot although the shower drain was slow. They requested to NOT flush toilet paper down the commode which was unnerving. The tv remote didn’t work and the phone worked on and off even when trying to reach the front desk. Fortunately, the staff noticed our attempts and came to the room to ask if help was needed.
This property was in disrepair, and the room was filthy with a stained headboard and dirty side tables. Non helpful staff, a very poor experience. Do not book, there are better choices locally.
Thanks for your review! We really appreciate your feedback and comments! Glads to see you founded our facilities, location and staff excellent for your trip. We will work on the rooms issues you mentioned to certified that our guests are accommodate to their needs. Safe travels and take care!