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Hotel Rumbao, a Tribute Portfolio Hotel

Property class: 4

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Bar (on property)
Outdoor pool
Breakfast, lunch, dinner served; local cuisine
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Pier 1
    ‪3 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(39 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

8.0 out of 10
Very good
(16 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Juan

Located in Old San Juan, Hotel Rumbao, a Tribute Portfolio Hotel is next to popular attractions like Pier 3 and Teatro Tapia. This 245-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Pier 3 - 1 min walk - 0.0 miles
  • Port of San Juan - 1 min walk - 0.1 miles
  • Calle Fortaleza - 2 min walk - 0.2 miles
  • Pier 1 - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 4 min walk - 0.3 miles

Getting around

  • Roosevelt Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Café Cola'o - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tijuana's Bar & Grill - ‬5 min walk
  • ‪Ocean Lab Brewing Co. - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

At Hotel Rumbao, a Tribute Portfolio Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 36.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include meeting rooms, conference space, and a computer station.
42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include coffee makers, free local calls, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 42 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

Is free cancellation available at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on May 3, 2026 start from $258, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Rumbao, a Tribute Portfolio Hotel?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Calle Fortaleza, and within a short walk of Plaza de Armas. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

Does Hotel Rumbao, a Tribute Portfolio Hotel feature a casino on the premises?

No, Hotel Rumbao, a Tribute Portfolio Hotel doesn't have a casino.

Is there an indoor pool at Hotel Rumbao, a Tribute Portfolio Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Does Hotel Rumbao, a Tribute Portfolio Hotel feature a restaurant that includes a breakfast menu?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel serves buffet breakfast for a surcharge each morning at KUEROS Restaurant.

Does Hotel Rumbao, a Tribute Portfolio Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Rumbao, a Tribute Portfolio Hotel for a fee of USD 125.00 per accommodation, per stay.

What is the closest airport to Hotel Rumbao, a Tribute Portfolio Hotel?

The closest major airport to Hotel Rumbao, a Tribute Portfolio Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (31 minutes by car).

Does Hotel Rumbao, a Tribute Portfolio Hotel have a wedding venue on site?

There are wedding services available at Hotel Rumbao, a Tribute Portfolio Hotel if that's in your vacation plans.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1132 out of 1632 reviews
Rating 8 - Good. 270 out of 1632 reviews
Rating 6 - Okay. 119 out of 1632 reviews
Rating 4 - Poor. 48 out of 1632 reviews
Rating 2 - Terrible. 63 out of 1632 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

John

Stayed 2 nights in Mar 2026

8/10 Good

Daisy

Stayed 1 night in Feb 2026

6/10 Okay

Kelli

Stayed 2 nights in Mar 2026

8/10 Good

Osvaldo, CAMBRIDGE

Stayed 2 nights in Feb 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous. Room was clean. The only issue I had was the room was not ready until an hour after check-in.
Stayed 1 night in Jan 2026

10/10 Excellent

Edgar

Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Melanie at the front desk was lovely!
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Karina

Stayed 3 nights in Nov 2025

10/10 Excellent

Chuck, Dallas

Stayed 3 nights in Jan 2026

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Beautiful hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Mingjiang

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay the only negative is the pool area the outdoor furniture needs updating, and some days the housekeepers didn’t show up but other than that it was a great room and excellent location
Stayed 5 nights in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

8/10 Good

Krista

Stayed 1 night in Jan 2026

6/10 Okay

Tahereh

Our stay at Hotel Rumbao, a Tribute Portfolio Hotel was a mixed experience, mainly due to poor service, lack of organization, and inconsistent housekeeping. The check-in process was disorganized and unprofessional. The front desk staff was not very polite or welcoming, and communication was inconsistent. We were repeatedly told the room would be ready shortly, only to be asked to wait again. It felt unfair, as if rooms were being assigned arbitrarily without a clear system or explanation. Guest services were also disappointing. According to our Expedia booking, the room should include an electric kettle and a coffee maker. While there was a coffee maker in the room, it did not work properly, and there was no electric kettle. After multiple calls and waiting several hours, we were only provided with a pot of hot water. Later, we were told the hotel does not provide electric kettles and that guests should get hot water from the restaurant themselves. Housekeeping was extremely inconsistent. During our four-days stay, our room was cleaned only once, and that was late in the afternoon on the last night (around 5 PM), only after following up twice with the front desk, despite daily housekeeping being advertised. Even more frustrating, the housekeeping staff discarded food and fruit we had purchased that were inside a bag, without checking the contents of the bag or confirming with us first. This was unacceptable.
Stayed 3 nights in Jan 2026

6/10 Okay

Beth, Winfield

Traveled with family
Disliked: Property conditions & facilities
Last day of 3 days spend there…no hot water, elevators not working and we were on 9th floor. Bathrooms need updated. Hair on bathroom floor when we arrived.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jasmine

Stayed 1 night in Jan 2026

8/10 Good

Yasmine

Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

6/10 Okay

Christian, Brentwood

Traveled with group
Hotel is conveniently located at old town San Juan. It’s clean but definitively older. The service was however very slow. We waited a very long time to get seated for breakfast and quite a long time to get served. The check out desk had only one clerk and tons of people to check in and out. We waited for about 30 Minutes to check out
Stayed 1 night in Jan 2026

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Everyone working there is incredibly friendly. The entire process was very easy. Our room was very comfortable and clean. The restaurant and bar were both excellent. We’ll stay again next year.
Stayed 1 night in Jan 2026

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