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Recent guest reviews

I like the look and the style. But the hotel and the room’s can have more potential luxuries, pools, sauna exct.

Property is very nice, although buffet fruit looked more than a couple days old. Rooms are beautiful and well appointed. Noise outside (car alarms, trash trucks, yelling) makes for fairly interrupted sleep, even from fifth floor.

It was great nice people well mannered the pool was great

I liked that it was in the Old San Juan district where you can walk to restaurants and shops nearby. Also near the restaurant there was a 24 hour parking facility. The fact that there is a restaurant on the second floor of the hotel was also a plus. I just wish that there was a more detailed map of the area for those who drive. I could not rely on Google Map to get me anywhere as I did not recognize the "names" of the different streets, etc.

Everything was fine however, there were 2 elevators and only one was functioning. Very slow when there were a lot of people there over several days having to wait to ride in tiny elevators.

I was unable to get a refund because I booked through Orbitz.

it's location and great staff. Services at the restaurant

Pool view of San Juan is only while you are standing, not while relaxing. Very small pool space. Rooms look out at parking garage. Great air conditioning. Great classic style decor. Excellent location to cruise dock for Carnival and for walking Old San Juan.

Stayed for 5 days and had a great stay. Super affordable considering prices for other hotels around San Juan.

I like the staff and lobby bar, their people's was very nice and friendly

It's extremely clean and closed to stores, restaurants and many tourists sites. Dining cost too much and I didn't see a gym.

The convenience of being near the pier and OldSan Juan venue.

100 Brumbaugh Street San Juan

Hotel highlights

  • Walking distance to Port of San Juan and San Juan Gate
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Old San Juan, Sheraton Old San Juan Hotel is next to popular attractions like Pier 3 and Port of San Juan. This 240-room, 4-star hotel has an outdoor pool along with a 24-hour health club and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All 240 rooms feature coffee makers, free local calls, and laptop-compatible safes. 42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. In-room massages are available, and other amenities include ironing boards and desks.


Property features

At Sheraton Old San Juan Hotel, guests enjoy an outdoor pool, a 24-hour health club, and a spa tub. Valet parking is available for USD 25.65 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a computer station.

Room options

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Traditional Room, 1 King Bed, No View

1 King Bed | Sleeps 2

Junior Suite, 1 Bedroom

1 King Bed | Sleeps 4

Suite, 1 Bedroom, City View

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Old San Juan Hotel

Everyone (79) Couples (238) Business (17) Family (103) Other (33) Friends (53)
1
Everyone

By on Mar 26, 2020

1
Everyone

By on Mar 22, 2020

5
Everyone

By on Jan 18, 2020

4
Everyone

By on Jan 11, 2020

5
Everyone

By on Jan 4, 2020

4
Business Business Family

I like the look and the style. But the hotel and the room’s can have more potential luxuries, pools, sauna exct.

By on Dec 12, 2019

4
Partner Couples Friends

Property is very nice, although buffet fruit looked more than a couple days old. Rooms are beautiful and well appointed. Noise outside (car alarms, trash trucks, yelling) makes for fairly interrupted sleep, even from fifth floor.

By on Nov 9, 2019

4
Family

It was great nice people well mannered the pool was great

By on Oct 12, 2019

5
Family Family

I liked that it was in the Old San Juan district where you can walk to restaurants and shops nearby. Also near the restaurant there was a 24 hour parking facility. The fact that there is a restaurant on the second floor of the hotel was also a plus. I just wish that there was a more detailed map of the area for those who drive. I could not rely on Google Map to get me anywhere as I did not recognize the "names" of the different streets, etc.

By , from Bronx on Oct 3, 2019

4
Everyone

Everything was fine however, there were 2 elevators and only one was functioning. Very slow when there were a lot of people there over several days having to wait to ride in tiny elevators.

By on Sep 22, 2019

Sheraton Old San Juan Hotel

100 Brumbaugh Street, San Juan, 00901
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