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Recent guest reviews

Great location and beautiful property. Phones were not working, that was the only issue.

New, clean. Excellent food and bar.

I didn't like the restaurant hours or menu but there is plenty places to eat so not a problem. Loved the roof top pool and hot tub. Also the access to the sister hotel resort by the beach.

This was a great place to stay. It's a very beautiful property in a great location. I especially loved hanging out in the courtyard. The staff was very helpful and I enjoyed the restaurant on site. Overall I'd highly recommend this hotel.

It is a great location, beautifully restored. Parking is difficult (get a voucher for the public garages). Access to the beach at Isla Verde was very nice as well.

Beautiful hotel in the heart of OSJ. Very relaxing and comfortable rooms...the shower!!!😍 staff were so friendly and accommodating. And you can’t beat the rooftop pool and hot tub for day or night lounging.

This hotel is very nice and in a great Old San Juan location close to everything! Exactly as described and exactly like the pictutes show, if not better. Roof top patio is very nice with pool and hot tub, as well service from the restaurant/bar.

This new hotel is extremely well-located, the infrastructure is beautiful and the rooftop area with the jacuzzi, the pool and the gym is quite a plus! It is very nice because there are a lot of spots where one can sit and relax inside the hotel complex- this is particularly convenient in covid times when there is a curfew at night.The only downside is that the breakfast service is quite slow. In general, the staff is very nice and very receptive to feedback too, which I thought was great! I definitely recommend this place.

Excellent location in Old San Juan. Staff is very friendly and the premises are beautiful and new!

The property was nice. 2 out 3 of the front desk staff were not pleasant they. They either didn’t speak or didn’t greet us

EXCELLENT hotel! In the heart of Old San Juan!!!!

149 Calle San Francisco San Juan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Rooftop terrace

Located in Old San Juan, Palacio Provincial is adjacent to Calle Fortaleza and within a 5-minute walk of Paseo de la Princesa. This 3.5-star hotel has 43 guestrooms and offers an outdoor pool, free in-room WiFi, and a rooftop terrace.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

All of Palacio Provincial's 43 air-conditioned rooms provide coffee makers, free local calls, and free bottled water. Guests can expect to find free WiFi and 43-inch Smart TVs with cable channels and Netflix. Bathrooms have hair dryers, free toiletries, and slippers. Safes, ironing boards, and desks are also standard. Change of towels is available on request.


Property features

Palacio Provincial offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers pet-sitting services. Additional amenities include a 24-hour business center, a library, and express check-out.

Room options

Suite, 1 King Bed (Infanta)

1 King Bed | Sleeps 2

Honeymoon Suite, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 Queen Bed (Envoy)

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds (Deputy)

2 Queen Beds | Sleeps 4

Guest reviews for Palacio Provincial

Everyone (4) Couples (3) Family (3)
5
Friends

Great location and beautiful property. Phones were not working, that was the only issue.

By on Aug 31, 2021

5
Family

New, clean. Excellent food and bar.

By on Aug 7, 2021

5
Partner Couples

I didn't like the restaurant hours or menu but there is plenty places to eat so not a problem. Loved the roof top pool and hot tub. Also the access to the sister hotel resort by the beach.

By on Jul 16, 2021

5
Everyone

This was a great place to stay. It's a very beautiful property in a great location. I especially loved hanging out in the courtyard. The staff was very helpful and I enjoyed the restaurant on site. Overall I'd highly recommend this hotel.

By on Jun 28, 2021

3
Everyone

By on Jun 22, 2021

5
Family Friends

It is a great location, beautifully restored. Parking is difficult (get a voucher for the public garages). Access to the beach at Isla Verde was very nice as well.

By on May 16, 2021

5
Everyone

Beautiful hotel in the heart of OSJ. Very relaxing and comfortable rooms...the shower!!!😍 staff were so friendly and accommodating. And you can’t beat the rooftop pool and hot tub for day or night lounging.

By on May 6, 2021

5
Family Friends

This hotel is very nice and in a great Old San Juan location close to everything! Exactly as described and exactly like the pictutes show, if not better. Roof top patio is very nice with pool and hot tub, as well service from the restaurant/bar.

By on Apr 19, 2021

4
Partner Couples Friends

This new hotel is extremely well-located, the infrastructure is beautiful and the rooftop area with the jacuzzi, the pool and the gym is quite a plus! It is very nice because there are a lot of spots where one can sit and relax inside the hotel complex- this is particularly convenient in covid times when there is a curfew at night.The only downside is that the breakfast service is quite slow. In general, the staff is very nice and very receptive to feedback too, which I thought was great! I definitely recommend this place.

By on Apr 15, 2021

4
Everyone

Excellent location in Old San Juan. Staff is very friendly and the premises are beautiful and new!

By on Apr 10, 2021

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