Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property
Adults-only hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Lobby
Rooftop bar, ocean views, open select days

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

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Room options

Room, 1 Queen Bed (Envoy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Chancelor)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, Multiple Beds (Deputy)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (Deputy)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, Palacio Provincial San Juan, Curio Collection by Hilton is within a few miles (5 km) of other popular sights such as Condado Beach. This 3.5-star hotel has 43 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Port of San Juan - 6 min walk - 0.4 miles
  • Castillo San Felipe del Morro - 11 min walk - 0.6 miles
  • Condado Beach - 5 min drive - 2.7 miles
  • Puerto Rico Convention Center - 6 min drive - 3.2 miles
  • Pan American Pier - 7 min drive - 3.4 miles

Getting around

  • Domenech Station - 12 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 35 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Adults-only hotel with a fitness center and a rooftop terrace
At Palacio Provincial San Juan, Curio Collection by Hilton, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only hotel include free WiFi in public areas, meeting rooms, and a library.
43-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Coffee makers, free local calls, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Frequently asked questions

Are free cancellation options available at Palacio Provincial San Juan, Curio Collection by Hilton?

Palacio Provincial San Juan, Curio Collection by Hilton provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Palacio Provincial San Juan, Curio Collection by Hilton?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Palacio Provincial San Juan, Curio Collection by Hilton on Jul 7, 2025 start from $187.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Palacio Provincial San Juan, Curio Collection by Hilton?

This hotel is situated in Old San Juan, just steps from San Juan Gate and La Fortaleza, and within a short walk of Port of San Juan. You'll also find Pan American Pier and Condado Beach within a short drive.

Is parking available on site at Palacio Provincial San Juan, Curio Collection by Hilton?

No, there isn't parking available at the hotel.

Does Palacio Provincial San Juan, Curio Collection by Hilton have a casino?

No, Palacio Provincial San Juan, Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at Palacio Provincial San Juan, Curio Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Palacio Provincial San Juan, Curio Collection by Hilton?

This adults-only hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a bar.

Does Palacio Provincial San Juan, Curio Collection by Hilton have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palacio Provincial San Juan, Curio Collection by Hilton feature a restaurant that includes a breakfast menu?

Yes, Palacio Provincial San Juan, Curio Collection by Hilton serves a full breakfast for a surcharge each morning at Consular.

Will Palacio Provincial San Juan, Curio Collection by Hilton allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Palacio Provincial San Juan, Curio Collection by Hilton for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Palacio Provincial San Juan, Curio Collection by Hilton?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Palacio Provincial San Juan, Curio Collection by Hilton?

The closest major airport to Palacio Provincial San Juan, Curio Collection by Hilton is Luis Munoz Marin Intl. Airport (SJU), which is 8.8 mi away (35 minutes by car).

Can I book a room with a balcony at Palacio Provincial San Juan, Curio Collection by Hilton?

No, there aren't any guestrooms with balconies at Palacio Provincial San Juan, Curio Collection by Hilton.

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 553 out of 754 reviews
Rating 8 - Good. 115 out of 754 reviews
Rating 6 - Okay. 44 out of 754 reviews
Rating 4 - Poor. 20 out of 754 reviews
Rating 2 - Terrible. 22 out of 754 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Stayed 4 nights in Dec 2024

10/10 Excellent

Cristina

Stayed 1 night in Jan 2025

10/10 Excellent

joedh o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excepcional Btw I loooooove the shower. Excelent rooms I just wish the pool to open lil more time.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Mar 2025

6/10 Okay

Joss

Liked: Cleanliness
Disliked: Amenities
The check in processes could have been more thorough, I didn't really get introduced to the facilities at the hotel. Overall, it was a good place but not worth the price- plus at check out they charged me additional money than what Expedia charged me for booking which was very strange. I wouldn't go back just because of the lack of transparency from the beginning. Staff was pretty nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rashed

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing four-night stay at Palacio Provincial San Juan, Curio Collection by Hilton, and it was the perfect blend of luxury and history. The hotel, located in the heart of Old San Juan, combines stunning, Instagram-worthy architecture with modern, comfortable rooms that offer breathtaking views of the city. The service was exceptional, with friendly staff going out of their way to make our stay memorable, and the on-site dining and rooftop bar were highlights, serving delicious Puerto Rican cuisine and cocktails with incredible views. With a prime location close to all the must-see sights and amenities like a rooftop pool and spa, it’s the ideal spot to relax and explore San Juan in style. We can’t wait to come back!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, bring your earplugs!

We enjoyed our stay at this hotel. The bed was comfortable, air conditioning worked great and the location was perfect for exploring Old San Juan. We were within walking distance of many sights, restaurants, etc. The staff was very nice, though I do think they could be more proactive about telling the benefits of the $55/day resort fee (beach chairs/umbrella at Marriott Courtyard Isla Verde, 2 glasses prosecco daily, free rose from 5 to 530 each day), but they did provide the info when asked and were pleasant and kind overall. The main downside of this hotel is the noise. Presumably because its an older building, there seems to be no soundproofing. When other guests closed their doors or walked by talking it was extremely loud in our room. There was some street noise but most of the noise came from doors and activity within the building/courtyard itself. The other con of this hotel in my opinion is just the cost. It was a nice hotel but quite pricey during our stay, especially given the noise I mentioned, but you're paying for location and a small rooftop pool and both those things are great! I would consider staying here again if back in Old San Juan but might also consider other options just due to the lack of soundproofing. But if you can sleep with earplugs that's easily remedied!
Stayed 3 nights in Mar 2025

10/10 Excellent

Shreekant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth your money

Terrible stay. Rude staff. Room is loud and the only view is a huge trash bin right outside the window. Trash trucks woke us up at 6 am. Room was dusty and smelled like humidity.
Stayed 1 night in Feb 2025

10/10 Excellent

Kahealani

Stayed 2 nights in Feb 2025

10/10 Excellent

Enzo, Natick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Prakash

Beautiful hotel in a lovely location in Viejo San Juan! Thoroughly enjoyed our stay in comfortable room with great facilities and staff !
Stayed 4 nights in Jan 2025

10/10 Excellent

Janell

Stayed 3 nights in Feb 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice Property, Not So Nice Place to Sleep

This property has several strengths, these include: - Walkable to everything in Old San Juan - The hotel has a very nice courtyard and rooftop bar area - The staff was generally nice However, it is not a great property for a good night's sleep: - Mattress seemed old and slumped in the middle so if you are sleeping with 2 people or not in the middle, you are sleeping at an angle towards the middle of the bed. - The hotel uses the 'sandbag' pillows that look fluffy but immediately collapse into a solid and uncomfortable thin lump. - The floors are tile but it looks like they failed to put down a sound barrier between the subfloor and the tile so you can hear even a pin drop in the room above you, and heels or chairs/luggage/etc. moving sound very loud. This is amplified by the high ceilings on the first floor that make every movement in the room above you sound like a car crash. - The room is a simple rectangle and the bathroom an enclosed closet -like area, separated by a sliding door. Because of its location, the toilet is only 3ish feet from the head of the bed separated by only the sliding door. We asked after the first night if we could switch rooms but the front desk manager said the hotel was fully booked and they couldn't switch us. However, a quick check of seeing if I could make a reservation for that night online showed that they did have room. Would not book this place again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrett

Amazing service
Stayed 1 night in Jan 2025

8/10 Good

Carole

Traveled with group
Liked: Amenities, property conditions & facilities
For a luxury Hilton property I thought this hotel was below standards; the staff seemed inexperienced and not properly trained in customer service. You were not greeted by the staff when you entered or left the property nor were you asked if you were enjoying your stay or was there anything you needed, which I believe is a standard in hotel hospitality catering to tourists. iIf you asked a question of the front desk staff they were brusque in their responses; the properly is in a densely located part of Old San Juan so guests are going to have logistical questions. Also the rooms were not cleaned until the early evenings so if you arrived back to your room in the afternoon the rooms were not yet made up and your used wet towels and unmade remained from the morning.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the last stop in our family Puerto Rico trip having spent 4 days on the eastern coast and 3 days in Culebra. I felt the location was excellent for exploring Old San Juan. The main issue with the hotel was the lack of parking and unfortunately our stay coincided with the beginning of the San Sebastian festival which meant than any parking normally available was non existent!! Thankfully the manager was able to help us as we were at the point of cancelling our reservation and looking elsewhere after 2 hours of navigating the narrow streets of OSJ. The hotel, itself, was lovely! The rooms were spacious and beds were amazingly comfortable. The rooftop terrace was great but we only experienced it with our morning coffee. The location was perfect for exploring. If we were to return, I would definitely consider this hotel again as long as there were no big functions happening to limit the already limited parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Cailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

CINDY

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A local tavern was located just across the street from the window in our room. The tavern was open very late- noisy, loud music. We asked to move to a different room as soon as we checked in, and told nothing else was available. The overall facility was lovely, but disappointing our room was street level across from noisy bar since we paid $400 USD!!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely made my great vacation even better.

This our second time here. Everything is awesome with an emphasis on detail. Property is beautiful and staff go out of their way to help.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best of the old world and new
Stayed 7 nights in Jan 2025

8/10 Good

Kristina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Personable staff. Would come back again.
Stayed 4 nights in Jan 2025

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025