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Recent guest reviews

Amazing resort. Only bad thing Covid closed pool area

The front desk reception was professional and excellent custoner service

Excellent front desk staff,bathroom was way to small.

Amazing place, the room had the most spectacular view....staff super friendly, service was more than excellent

One block to beach, walking distance to shopping and restaurants. Ropa Vieja Grill on the property has excellent food and large portions. Property has been overall updated. Negative was noise from the street on the weekend even on the 12th floor.

Location was good, stuffs are frontdesk good cleaning team not( forgot to clean my room even i requests many time), property need maintain( elevator not work) breakfast service very nice.

We paid in advanced, but they gave away our rooms. Only room was under a room where a jack hammer starting at 8:00 AM. Two children had to sleep on floor.

Staff are very friendly. Room is clean and quiet. $5 Uber distance to old town and beach.

Good localization. Walking distance to very good restaurants.

We arrived on time for check-in and had to wait an additional 45 minutes for a room. Upon getting to our room it smelled of mildew and the bed did not have a top sheet. I should not have been able to view the filthy mattress. Our third day, they never cleaned our room which was so bizarre. Actually the next day we had to call front desk to make sure someone came and cleaned because it had already been 3 o’clock and no one came to make the bed or give us new towels. Overall, I didn’t like hotel (Loved San Juan) and I will not be staying there again.

It’s is a prime location in that Condado. Located close to Walgreens and CVS, several restaurants and the beach.

Everything was great, the only thing a little uncomfortable where the bathrooms.

55 Condado Avenue San Juan

Hotel highlights

  • Walking distance to Casino del Mar at La Concha Resort
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Condado, Best Western Plus Condado Palm Inn & Suites is within a 5-minute walk of Casino del Mar at La Concha Resort and within 15 minutes of other popular attractions like Parque La Ventana al Mar. This 151-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

All 151 rooms feature iPod docks, microwaves, and refrigerators. 37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and free bottled water are also available.


Property features

At Best Western Plus Condado Palm Inn & Suites, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Self parking is offered for USD 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Ocean View (Living Room)

1 King Bed | Sleeps 4

Guest reviews for Best Western Plus Condado Palm Inn & Suites

Everyone (38) Couples (8) Family (10)
2
Everyone

By on Oct 11, 2020

Review comment responded on Oct 12, 2020

Thank you for staying with us. 100% guest satisfaction is always for goal. Henry Neumann, GM

5
Family

Amazing resort. Only bad thing Covid closed pool area

By on Sep 8, 2020

Review comment responded on Sep 8, 2020

Thank you for the visit and excellent review!! Henry Neumann, GM

1
Everyone

By on Jul 29, 2020

5
Everyone

By on Jul 14, 2020

Review comment responded on Jul 15, 2020

Thank you for the 5 star review!! Thank you, Henry Neumann, GM

3
Everyone

By on Jul 2, 2020

Review comment responded on Jul 2, 2020

Thank you for the stay and rating of the property. Henry Neumann, GM

4
Everyone

By on Mar 19, 2020

Review comment responded on Mar 20, 2020

Thank you for the stay and review!! Henry Neumann, GM

5
Everyone

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Thank you for the five star review!! Henry Neumann, GM

5
Friends

The front desk reception was professional and excellent custoner service

By on Mar 15, 2020

Review comment responded on Mar 16, 2020

Thank you for the visit and review!! Henry Neumann, GM

3
Partner Couples

Excellent front desk staff,bathroom was way to small.

By , from Cornwall on Mar 10, 2020

Review comment responded on Mar 10, 2020

Hi Frank, Thank you for staying with us at the Condado Palm. We are delighted you enjoyed the service provided by our team. Thank you, Henry Neumann, GM

5
Everyone

By on Mar 7, 2020

Review comment responded on Mar 9, 2020

Thank you for the 5 star review!! Henry Neumann, GM

Best Western Plus Condado Palm Inn & Suites

55 Condado Avenue, San Juan, 00908
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