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Recent guest reviews

Everything was great, the only thing a little uncomfortable where the bathrooms.

We loved our room. It was modern. We especially loved that if felt like a mini apartment with the kitchenette and bathroom . The staff was amazing as well.

Close to everything in Condado. Nice pool and hot tub. The cleanliness of the room was excellent. The only concern is was the description of the room said bathtub and there was not. I guess they remodeled the room and it was eliminated.

I enjoyed how clean it was, the pool as well, and enjoyed how room service came every morning to clean up. I didn’t enjoy the loud construction being done in the morning affecting our sleep. Also, one of the guys who did the night shift in the front desk was a little rude when we asked for extra bed sheets saying “he has no maids so can’t give it to us” but overall, the hotel was good enough.

Very helpful and friendly staff. Beautiful views from rooms!

It was a nice place to stay. The location was great, the room was a nice size and the staff were friendly. The one and only issue I found is that parking was not free, but out of the 3 hotels I stayed at in the area only 1 hotel had free parking.

I love the view it was beyond beautiful the bathroom was small for the size of suite we got

More fruits should be available during breakfast and the pool is very small.

We arrived at 2 am and the staff was very accommodating with a late check out. They were also very helpful by giving us some options of thongs to do while in the area. The property was well maintained and clean.

It was close to the beach. It was right in Condado which is close to Old San Juan. It was also not far from the airport.

Everything was very nice. The staff was very accommodating and professional.

Only major dislike now breakfast is continental, no eggs, no protein. Only oatmeal, fruits, breads and pastries.

Continental breakfast was excellent with many choices and food area was very clean. Pool area was clean as was the reception area. Close to the beach and restaurants.

It’s a very nice hotel. About a block from the beach and not far of a drive from the airport and old San Juan. It’s right in the middle of everything. The hotel staff was very accommodating. The only thing that I had an issue with was the bathtub. There was something wrong with the drain.

Good location and spacious room. Front desk staff was pleasant.

Nice hotel, great staff. Very comfort and excellent location

55 Condado Avenue San Juan

Hotel highlights

  • Close to Condado Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Condado, Best Western Plus Condado Palm Inn & Suites is a leisurely stroll from popular sights such as Parque La Ventana al Mar and Plaza del Mercado. This 3-star hotel welcomes guests with 151 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

Best Western Plus Condado Palm Inn & Suites's 151 air-conditioned rooms provide iPod docks, microwaves, and refrigerators. 37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.


Property features

At Best Western Plus Condado Palm Inn & Suites, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 16 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking, Partial Ocean View

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Best Western Plus Condado Palm Inn & Suites

Everyone (53) Couples (18) Business (3) Students (1) Family (21) Friends (4) Other (4)
5
Families

Everything was great, the only thing a little uncomfortable where the bathrooms.

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Thank you for the stay and feedback. Henry Neumann, GM

5
Partner Couples

We loved our room. It was modern. We especially loved that if felt like a mini apartment with the kitchenette and bathroom . The staff was amazing as well.

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Excellent!! We are delighted that you enjoyed our suite product. We look forward to your next visit!! Henry Neumann General Manager

5
Partner Couples

Close to everything in Condado. Nice pool and hot tub. The cleanliness of the room was excellent. The only concern is was the description of the room said bathtub and there was not. I guess they remodeled the room and it was eliminated.

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

We are delighted that you enjoyed the stay. Thank you, Henry Neumann, GM

5
Partner Couples Families

I enjoyed how clean it was, the pool as well, and enjoyed how room service came every morning to clean up. I didn’t enjoy the loud construction being done in the morning affecting our sleep. Also, one of the guys who did the night shift in the front desk was a little rude when we asked for extra bed sheets saying “he has no maids so can’t give it to us” but overall, the hotel was good enough.

By on Jul 24, 2019

5
Everyone

Very helpful and friendly staff. Beautiful views from rooms!

By on Jul 22, 2019

Review comment responded on Jul 24, 2019

We are delighted that you enjoyed the stay. Thank you!!

5
Partner Couples

It was a nice place to stay. The location was great, the room was a nice size and the staff were friendly. The one and only issue I found is that parking was not free, but out of the 3 hotels I stayed at in the area only 1 hotel had free parking.

By on Jul 22, 2019

Review comment responded on Jul 24, 2019

Thank you for staying with us and taking the time to provide feedback. We are delighted that you enjoyed the room and service from our team. We look forward to your next visit!! Henry Neumann, GM

5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Thank you for the stay and excellent review. We look forward to your next visit!! Henry Neumann, GM

5
Families

I love the view it was beyond beautiful the bathroom was small for the size of suite we got

By on Jul 6, 2019

Review comment responded on Jul 24, 2019

Thank you for staying with us. Glad you enjoyed the amazing views from the suite. We look forward to your next visit. Henry Neumann, GM

4
Everyone

More fruits should be available during breakfast and the pool is very small.

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Thank you for staying with us and for taking time to provide feedback. Henry Neumann, GM

5
Friends

We arrived at 2 am and the staff was very accommodating with a late check out. They were also very helpful by giving us some options of thongs to do while in the area. The property was well maintained and clean.

By on Jul 2, 2019

Review comment responded on Jul 3, 2019

Thank you for staying with us and taking the time to recommend the property. We look forward to your next visit!! Henry Neumann General Manager

Best Western Plus Condado Palm Inn & Suites

55 Condado Avenue, San Juan, 00908
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