Skip to main content
Beginning of main content

Recent guest reviews

Great experience

Everything excellent

Great

Nice place, the pool was dirty the whole time we were there and me and the kids couldn’t get in it. But it could be because of the traffic of people in the weekend…

Great

Very nice staff

The room was small. The room needed to be cleaned. The curtains were dirty, the room was dusty & the room had a slight odor. After I wiped and cleaned everything down, the smell went away. The room was nice though. I had a small balcony where I had a view of Condado. The staff was nice and friendly. There’s stores like Walgreens and CVS that’s open 24 hours a crossed the street and around the corner. There’s also restaurants close by in a matter of walking distance. It wasn’t noisy outside when I was there. Only one or two nights for a short period from the other people who were staying there. It gets busy at night from the tourist. The beach is also near by in the matter of walking distance. It’s a nice beach where the waves or tides are not too rough. There’s some parts of the beach you think the ground is flat but the next step you take is somewhat deep. It’s not bad for adult but small children, I don’t know. This is more closer to the rocks. Some beaches in Puerto Rico are not flat land when you go into the water. If you’re bringing small children, just be cautious & maybe protective gear to be on the safe side. But overall, that beach is ok. The hotel has a pool and a jacuzzi but the pool looks kind of small if I’m not mistaken. I didn’t get into it during this trip. The food is overpriced in Condado and isn’t all that great. If you want better food, go outside of Condado & go to Old San Juan. If you’re not driving, take Uber instead of taxi, taxi charge 2-3 times more.

I loved the location of property, it was a walk away from so many bars, restaurants and nightlife. The only issue is that the dryers didn't work so we couldn't wash.

The staff are very friendly and helpful but the room and the furniture was the worst

It was excellent

Very nice hotel.

The property was still renovating but everything was okay for what it was worth

Clean property and friendly, very professional staff.

The property was made to appear as it was on the beach and it was actually about a block and a half from the beach. It had a very small pool. The hotel was connected to a restaurant and they would not allow us to eat there, even on the outside seating, as we were unvaccinated. The building was looking in desperate need of maintenance.

Great location! Staff were very friendly and accommodating.

Location

$12.95 for the worst breakfast I’ve ever eaten. I thought breakfast was free?

The noise! I could hear EVERYTHING! I was on the 11th floor and I could hear all the traffic outside. Also, the walls are super thin’

55 Condado Avenue San Juan

Hotel highlights

  • Close to Condado Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Condado, Best Western Plus Condado Palm Inn is within a 5-minute walk of Casino del Mar at La Concha Resort and within 15 minutes of other popular attractions like Parque La Ventana al Mar. This 151-room, 3-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. IPod docks, refrigerators, and microwaves are also standard.


Property features

At Best Western Plus Condado Palm Inn, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Premium Room, 2 Queen Beds, Non Smoking, Partial Ocean View

2 Queen Beds | Sleeps 4

Premium Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Condado Palm Inn

Everyone (29) Couples (12) Family (17)
4
Partner Couples

Great experience

By on Nov 16, 2022

Review comment responded on Nov 16, 2022

Thank you Jennie!Henry Neumann, GM

4
Friends

Everything excellent

By on Oct 25, 2022

Review comment responded on Oct 25, 2022

Thank you Sandra!Henry Neumann, GM

5
Friends

Great

By on Oct 7, 2022

Review comment responded on Oct 7, 2022

Thank you Carlos!We look forward to your next stay with us!Henry Neumann, GM

3
Family

Nice place, the pool was dirty the whole time we were there and me and the kids couldn’t get in it. But it could be because of the traffic of people in the weekend…

By on Sep 4, 2022

5
Friends

Great

By on Aug 28, 2022

Review comment responded on Aug 28, 2022

Thank you for staying with us!Henry Neumann, GM

4
Everyone

Very nice staff

By on Aug 23, 2022

Review comment responded on Aug 24, 2022

Gracias Veronica!Henry Neumann, GM

3
Everyone

The room was small. The room needed to be cleaned. The curtains were dirty, the room was dusty & the room had a slight odor. After I wiped and cleaned everything down, the smell went away. The room was nice though. I had a small balcony where I had a view of Condado. The staff was nice and friendly. There’s stores like Walgreens and CVS that’s open 24 hours a crossed the street and around the corner. There’s also restaurants close by in a matter of walking distance. It wasn’t noisy outside when I was there. Only one or two nights for a short period from the other people who were staying there. It gets busy at night from the tourist. The beach is also near by in the matter of walking distance. It’s a nice beach where the waves or tides are not too rough. There’s some parts of the beach you think the ground is flat but the next step you take is somewhat deep. It’s not bad for adult but small children, I don’t know. This is more closer to the rocks. Some beaches in Puerto Rico are not flat land when you go into the water. If you’re bringing small children, just be cautious & maybe protective gear to be on the safe side. But overall, that beach is ok. The hotel has a pool and a jacuzzi but the pool looks kind of small if I’m not mistaken. I didn’t get into it during this trip. The food is overpriced in Condado and isn’t all that great. If you want better food, go outside of Condado & go to Old San Juan. If you’re not driving, take Uber instead of taxi, taxi charge 2-3 times more.

By on Aug 19, 2022

5
Partner Couples

I loved the location of property, it was a walk away from so many bars, restaurants and nightlife. The only issue is that the dryers didn't work so we couldn't wash.

By on Aug 16, 2022

Review comment responded on Aug 16, 2022

Hi Takenya, Thank you for staying with us and taking the time to provide feedback. We are delighted you enjoyed the stay. The dryers have been fixed. Thank you! Henry Neumann, GM

2
Family

The staff are very friendly and helpful but the room and the furniture was the worst

By on Jul 22, 2022

Review comment responded on Jul 22, 2022

Saludos Migdalia, Thank you for staying with us. We are glad you enjoyed the service provided by our team. Most of our rooms are newly renovated. These can be booked via the Premium Room category. Please reach out to me before your next visit for a complementary room upgrade. Henry Neumann, GM

5
Family

It was excellent

By on Jul 21, 2022

Review comment responded on Jul 21, 2022

Gracias Omayra, Estamos a la orden, Henry Neumann, GM

Best Western Plus Condado Palm Inn

55 Condado Avenue, San Juan, 00908
url importing http://www.orbitz.com/San-Juan-Hotels-Best-Western-Plus-Condado-Palm-Inn.h12746-p2.Hotel-Reviews
There was an error importing /San-Juan-Hotels-Best-Western-Plus-Condado-Palm-Inn.h12746-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Juan-Hotels-Best-Western-Plus-Condado-Palm-Inn.h12746-p2.Hotel-Reviews

Frequently asked questions