Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel with an outdoor pool, a quick walk to Parque La Ventana al Mar

Choose dates to view prices

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Property preview
Exterior
Outdoor pool, sun loungers
Daily buffet breakfast (USD 24.56 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Condado Beach
    ‪18 min walk‬
  • Place, Pan American Pier
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

San Juan

Located in Condado, Condado Palm Inn San Juan, Tapestry Collection by Hilton is a leisurely stroll from popular sights such as Parque La Ventana al Mar and Plaza del Mercado. This 151-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Casino del Mar at La Concha Resort - 2 min walk - 0.2 miles
  • Plaza del Mercado - 8 min walk - 0.5 miles
  • Museo de Arte de Puerto Rico - 14 min walk - 0.8 miles
  • Condado Beach - 18 min walk - 1.0 mile
  • Pan American Pier - 3 min drive - 1.5 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Di Zucchero Restaurant and Lounge - ‬2 min walk
  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Red Coral Lounge - ‬2 min walk
  • ‪Buns Burger Shop - ‬2 min walk
  • ‪Orozco's - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with an outdoor pool, a quick walk to Parque La Ventana al Mar
At Condado Palm Inn San Juan, Tapestry Collection by Hilton, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 27.88 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. IPod docks, refrigerators, and microwaves are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 14 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Frequently asked questions

What's there to see around Condado Palm Inn San Juan, Tapestry Collection by Hilton?

This hotel is situated in Condado within a short 16-minute walk of Condado Beach and also 4 minutes on foot from Casino del Mar at La Concha Resort. You'll also find Pan American Pier and Port of San Juan within a short drive.

How much does it cost to stay at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Condado Palm Inn San Juan, Tapestry Collection by Hilton on Oct 19, 2025 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Yes, parking is offered for USD 27.88 per day with in/out privileges.

Does Condado Palm Inn San Juan, Tapestry Collection by Hilton feature a casino on the premises?

No, Condado Palm Inn San Juan, Tapestry Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour pool access.

What do couples enjoy most about Condado Palm Inn San Juan, Tapestry Collection by Hilton?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Condado Palm Inn San Juan, Tapestry Collection by Hilton have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Condado Palm Inn San Juan, Tapestry Collection by Hilton have a restaurant that serves breakfast?

Yes, Condado Palm Inn San Juan, Tapestry Collection by Hilton serves buffet breakfast for a surcharge each morning at Ropa Vieja.

Will Condado Palm Inn San Juan, Tapestry Collection by Hilton allow pets to stay free of charge?

No, pets aren't allowed at Condado Palm Inn San Juan, Tapestry Collection by Hilton though service animals are welcome.

Does Condado Palm Inn San Juan, Tapestry Collection by Hilton have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Condado Palm Inn San Juan, Tapestry Collection by Hilton?

The closest major airport to Condado Palm Inn San Juan, Tapestry Collection by Hilton is Luis Munoz Marin Intl. Airport (SJU), which is 5.9 mi away (26 minutes by car).

Are there rooms with balconies at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

No, at Condado Palm Inn San Juan, Tapestry Collection by Hilton, there aren't any guestrooms that list a balcony.

Reviews

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 374 out of 681 reviews
Rating 8 - Good. 164 out of 681 reviews
Rating 6 - Okay. 81 out of 681 reviews
Rating 4 - Poor. 35 out of 681 reviews
Rating 2 - Terrible. 27 out of 681 reviews

Reviews

4/10 Poor

Ralph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The baseboard in the room was hanging off the wall and I couldn’t believe the housekeeping department just left it like that after I reported it. One day beds not made. Another day no towels and no bathroom paper. All I reported and took some pictures to show the front desk. The pool had lots of sand and they said that they clean it but all they did was put shock in it. Would never stay there again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Renida

Stayed 3 nights in Jul 2025

10/10 Excellent

Omar, Miami Gardens

Traveled with family
Liked: Amenities
Great area, great staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location and we will stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Waldemar Riefkohl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First night the door latch got engaged by itself and couldn’t get in room. Requested linen for the sofa bed and they only gave us a bed spread and a pillow. Room looked clean. Staff was nice. Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel.
Stayed 6 nights in Jun 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Khloe

Stayed 4 nights in Jun 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, always very clean and excellent customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Levi

Stayed 3 nights in Jun 2025

4/10 Poor

Madeline

Liked: Cleanliness, staff & service
What I liked was that the hotel is located in a centralized arrea within walking distance of beach, stores and restaurants, and the people that worked there were very nice. What I did not like was how things were handled and did not communicate with me in regard to having parties in the Penthouse when your room is right below the Penthouse and you have to endure 4 and half hours of music and no one tells you or no mentions this. It was not mentioned on your application when you're booking your trip. Also, the rooms are very small good for 2 people not 3 and could use an upgrade.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, bien ubicado, muy limpo, buen servicio
Stayed 2 nights in Jun 2025

8/10 Good

Luis, Bogota

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is awesome. Beach club is basic but it is well located and close to a restaurant and bar right at the beach.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lazaro Rafael

Stayed 2 nights in Jun 2025

8/10 Good

Myrna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were attentive to inquries. The pool area needs an attendent. The floor area was often very wet and slippery. The down comforter that is placed between sheets in the room needed to be washed. They need to come up with an actual duvet that can be washed and covers the comforter completely. The windows at the restaurant need to be cleaned. The rat trap that is visible on the exterior near the restaurant is a real turnoff for going to the restaurant.
Stayed 6 nights in Jun 2025

10/10 Excellent

DOLORES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellente!!! Te lo dice alguien que es local.
Stayed 2 nights in Jun 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, room comfort

Worst hotel experience EVER!

Had the penthouse arrived at checkin at 4 room was not ready until 5. Got to the room it smelled horrible like they used old mop water. Room Service stole my apple watch and management claims they cant do anything about stolen items because they have a rule that protects their housekeepers. DO NOT stay here they only person that works there that had manners and was so sweet was Fransisco. Place is trash and has dishonest employees working here.
Stayed 4 nights in Jun 2025

8/10 Good

darilyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly informative and helpful. Housekeeping could be a little better. Like replacing the towels and some of our pillows had a foul order, like when you wash it and do not let it fully dry. We also didn't receive housekeeping on one of the days. We did not inform them of this as we spent little time during the day at the hotel so we didnt really allow them to fix the issue. The convenience of the location and the awesome ocean views were my favorite things about the hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Raul

Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The breakfast buffet only allows one cup of juice or one cup of coffee. The breakfast was terrible, hard bacon and mediocre food. Not a good variety.
Stayed 2 nights in Jun 2025

8/10 Good

Cindy

Traveled with family
It was convenient to beach. Area around hotel was very loud
Stayed 3 nights in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quiet around hotel at all after about 8pm the streets are bumper to bumper and horns are honking and music is blaring
Stayed 7 nights in Jun 2025

8/10 Good

Yashida

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the activities around and close to the hotel. Loved the environment and the view. Will definitely stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

DELORES

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were friendly , polite and helpful Emmanuel was super helpful and the restaurant staff were friendly helpful super nice especially Ms. Sanchez made arrangement for our family dinner and promises was kept the morning staffs was polite Night Staff Gia was phenomenal she made our family dinner night fabulous Our orders were delicious and on point everyone were happy Thanks
Stayed 4 nights in Jun 2025