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La Capitana Old San Juan

Property class: 3

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Photo gallery for La Capitana Old San Juan

A hotel room with a bed, a nightstand, a lamp, and a view of the ocean through an open door.
A room with a checkered floor, two white plastic chairs, a wooden table, and a view of the sea through an open door.
A living room with a sofa, a coffee table, a side table with books, and two wall-mounted mirrors.
A kitchen with wooden stools, a white countertop, and a microwave. There is a framed artwork on the wall and a globe on the table.
A modern living room with a white sofa, a coffee table, and two wooden stools. There is a dining area with a table and chairs in the background.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
412 Calle Norzagaray, San Juan, San Juan, 00901
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Calle Fortaleza
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬

Room options

View all photos for Apartment, Balcony, Ocean View

A bedroom with a bed, a chair, a desk, and a window.

Apartment, Balcony, Ocean View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Zen Atlantis Place

A neatly arranged bedroom with a bed, two pillows, a bedside lamp, and a framed artwork on the wall.

Zen Atlantis Place

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, La Capitana Old San Juan is within a few miles (5 km) of other popular sights such as Condado Beach. The 11 rooms at this 3-star hotel include dining areas, sitting areas, and refrigerators.

What's nearby

  • San Juan National Historic Site - 1 min walk - 0.0 miles
  • Castillo de San Cristobal - 1 min walk - 0.1 miles
  • Calle Fortaleza - 3 min walk - 0.2 miles
  • Plaza de Armas - 6 min walk - 0.3 miles
  • Port of San Juan - 6 min walk - 0.4 miles

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafe Mallorca - ‬4 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Mercado La Carreta - ‬4 min walk
  • ‪Cafe Berlin - ‬3 min walk

About this property

La Capitana Old San Juan

Guests of La Capitana Old San Juan have access to free WiFi in public areas. Helpful staff can provide concierge services and luggage storage.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Dining areas, sitting areas, and refrigerators are other standard amenities. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at La Capitana Old San Juan?

La Capitana Old San Juan offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see near La Capitana Old San Juan?

This hotel is situated in Old San Juan, just steps from Museo del Mar and Plaza de Colon, and within a short walk of Calle Fortaleza. You'll also find Port of San Juan and Condado Beach within a short drive.

Will I be able to park at La Capitana Old San Juan?

No, there isn't parking available at the hotel.

Does La Capitana Old San Juan include a casino?

No, La Capitana Old San Juan doesn't have a casino.

Will I find an indoor pool at La Capitana Old San Juan?

No, there is no indoor pool at this hotel.

Is La Capitana Old San Juan a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include an ocean view and a kitchen.

Are there hot tubs at La Capitana Old San Juan?

No, this hotel doesn't have a spa tub.

Does La Capitana Old San Juan have a restaurant with a breakfast menu?

No, La Capitana Old San Juan doesn't have a restaurant that serves breakfast.

Will La Capitana Old San Juan allow pets to stay for free?

No, pets aren't allowed at La Capitana Old San Juan though service animals are welcome.

Are there connecting rooms at La Capitana Old San Juan?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to La Capitana Old San Juan?

The closest major airport to La Capitana Old San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 8.5 mi away (15 minutes by car).

Can I book a room with a balcony at La Capitana Old San Juan?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

La Capitana Old San Juan Reviews

Reviews

6.6
Rating 10 - Excellent. 42 out of 146 reviews
Rating 8 - Good. 26 out of 146 reviews
Rating 6 - Okay. 32 out of 146 reviews
Rating 4 - Poor. 22 out of 146 reviews
Rating 2 - Terrible. 24 out of 146 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities
No hot water, palmetto bugs, WiFi only worked the first day, room picture showed ocean view and there was none, only two towels, and no face cloths for three days, bathroom was not cleaned properly…. Hairs on sink and in shower
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in the Zen Suite. Very clean . Kind staff. Pay attention to special instructions to retrieve keys for your stay .
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we arrived the whole city was having a water outage. We were devastated by the news of no running water! But with all that going on this still ended up being the best vacation that me and my girlfriend has ever been on!!! The staff was amazing, they made sure to keep bringing fresh water every day. This is by far the best location that you’re going to find! You can just come out your door and walk old San Jaun and be in the middle of everything! Location location location!! Now the best thing about the room would be the beautiful ocean view! Make sure to get the ocean view it’s a absolute must!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Location
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
it was alright….kitchen was cool to have. i wish there was ac in the living room…ac in the bedroom worked great though. the bathroom left much to be desired…if you fixed the bathroom and ac issue…y’all would be great. your staff was wonderful…which brought it up to 4/5.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Awesome location beautiful views from the balcony
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is nice, however if you’re looking for a nice place to stay I wouldn’t recommend here. Three long flights of narrow stairs, the kitchen cabinets smelled bad, the ac cooled the bedroom but the rest of the appt was hot. Kitchen and bathroom is dated. Sound travels in the building, so you hear all your neighbors. The ceiling leaked when it rained. It’s an old building in old San Juan, I get it, but if you’re looking for a place to crash I guess it could be worse, but if you’re looking for quality you should skip this place. I’ve stayed in worse places and I’m not a negative person. Just passing along info so others are informed. The pictures made it look much nicer than reality. Balcony view was good, especially when the breeze was blowing in.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. This is the second time we stay here an d you can’t beat the price
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location, huge room. Nice view from the patio. Internet didn’t work, no hot water, no towels. Three very steep, narrow flights of stairs to climb. You get what you pay for.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
No hot water in shower. No wash cloth provided. We did have stove but no microwave. Only complaint really was the ice cold showers everyday. Even after being in the sun a cold shower isn’t exactly the most pleasant lol. All in all it was great. Location was perfect for old San Juan. And that balcony view was as sooooo beautiful. Waking up to waves and the street life.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great location and walking distance from everything I’m Old San Juan
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fabulous location but be warned it’s a typical OSJ apartment - very narrow three story walk up. That said, the views were absolutely worth the effort lugging up my admittedly overpacked suitcases up those three flights. The photos on the listing are old, meaning the kitchen and bathroom are in desperate need of updating and refitting. If you can deal with some wear and tear, then the price can’t be beat. I’d stay here again. It was spacious, clean, and worth every penny.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The address they have online is not the real one is an abandoned building, i almost thought i was scammed. They are administrated by another hotel they finally answered the phone and i found out where i needed to go. Then they said that i should have gotten an email with details. I did not. The room was not that clean and there was a hole in the wall. I guess you get what you pay for.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities
Pictures showing the place to stay were not of the same place. Bathroom sink only had col water spigot. Hot water spigot had no running water. Tv did not work.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Stayed 7 nights in Jul 2022
Verified review

6/10 Okay

Disliked: Cleanliness
The view
Stayed 4 nights in Sep 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is for the Oceanside Room. View was spectacular! Location was excellent. Two of three staff were lovely and helpful, one went out of her way to make sure our stay was pleasant. The room was under maintained and stocked for the price. We chose in part for a kitchen, but it lacked amenities. For example, two forks, two coffee mugs, and two bowls were supplied for a room for four. We had one small steak knife for cutting, no hand towels, no hand soap in the bathroom, and the handle to the shower control fell off while in use. Frustrated, I went to open a bottle of wine and found the opener provided was broken as well. We purchased some items from the store to make our kitchen functional, something unexpected and we were trying to avoid. Other problems (though not necessarily hotels fault and not part of my rating) included that the water was shut off for several hours reportedly from city. The managing hotel offered a room with a working shower so was grateful for that. Internet was unreliable as well. Overall, we absolutely loved our view of the water and two castles, and we walked everywhere with ease. With simple cosmetic updates and small investment in amenities and maintenance, the room would become a disappointing experience to a wonderful one.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.
Stayed 7 nights in Aug 2025