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La Capitana Old San Juan

3.0 star property

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Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
412 Calle Norzagaray, San Juan, San Juan, 00901
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Calle Fortaleza
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

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  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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Zen Atlantis Place

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, La Capitana Old San Juan is within a few miles (5 km) of other popular sights such as Condado Beach. The 11 rooms at this 3-star hotel include dining areas, sitting areas, and refrigerators.

What's nearby

  • Castillo de San Cristobal - 1 min walk - 0.1 miles
  • Calle Fortaleza - 3 min walk - 0.2 miles
  • Plaza de Armas - 6 min walk - 0.3 miles
  • Port of San Juan - 6 min walk - 0.4 miles
  • San Juan Gate - 10 min walk - 0.6 miles

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafe Mallorca - ‬4 min walk
  • ‪Caficultura - ‬4 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Cafe Berlin - ‬3 min walk

About this property

La Capitana Old San Juan

Guests of La Capitana Old San Juan have access to free WiFi in public areas. Helpful staff can provide concierge services and luggage storage.
Guests can expect free WiFi and 20-inch flat-screen TVs with cable channels. Dining areas, sitting areas, and refrigerators are other standard amenities. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 20 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at La Capitana Old San Juan?

La Capitana Old San Juan offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see near La Capitana Old San Juan?

This hotel is situated in Old San Juan, just steps from Museo del Mar and Plaza de Colon, and within a short walk of Castillo de San Cristobal. You'll also find Port of San Juan and Condado Beach within a short drive.

Will I be able to park at La Capitana Old San Juan?

No, there isn't parking available at the hotel.

Does La Capitana Old San Juan include a casino?

No, La Capitana Old San Juan doesn't have a casino.

Will I find an indoor pool at La Capitana Old San Juan?

No, there is no indoor pool at this hotel.

Is La Capitana Old San Juan a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include an ocean view and a kitchen.

Are there hot tubs at La Capitana Old San Juan?

No, this hotel doesn't have a spa tub.

Does La Capitana Old San Juan have a restaurant with a breakfast menu?

La Capitana Old San Juan offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will La Capitana Old San Juan allow pets to stay for free?

No, pets and service animals aren't allowed at La Capitana Old San Juan.

Are there connecting rooms at La Capitana Old San Juan?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to La Capitana Old San Juan?

The closest major airport to La Capitana Old San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 8.5 mi away (15 minutes by car).

Can I book a room with a balcony at La Capitana Old San Juan?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

La Capitana Old San Juan Reviews

Reviews

6.6
Rating 10 - Excellent. 36 out of 131 reviews
Rating 8 - Good. 24 out of 131 reviews
Rating 6 - Okay. 31 out of 131 reviews
Rating 4 - Poor. 19 out of 131 reviews
Rating 2 - Terrible. 21 out of 131 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Tamara

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location, huge room. Nice view from the patio. Internet didn’t work, no hot water, no towels. Three very steep, narrow flights of stairs to climb. You get what you pay for.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Donald

Location
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities
Fabulous location but be warned it’s a typical OSJ apartment - very narrow three story walk up. That said, the views were absolutely worth the effort lugging up my admittedly overpacked suitcases up those three flights. The photos on the listing are old, meaning the kitchen and bathroom are in desperate need of updating and refitting. If you can deal with some wear and tear, then the price can’t be beat. I’d stay here again. It was spacious, clean, and worth every penny.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Brian

Disliked: Amenities
Pictures showing the place to stay were not of the same place. Bathroom sink only had col water spigot. Hot water spigot had no running water. Tv did not work.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

jamie

Liked: Staff & service, amenities, property conditions & facilities
Awesome location beautiful views from the balcony
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. This is the second time we stay here an d you can’t beat the price
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great location and walking distance from everything I’m Old San Juan
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Cessna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Nicole

Disliked: Amenities, property conditions & facilities
Big problem with ants. Needs updating inside. Only one key and you had to have key to come OR go because you could not open from the inside without key either, which is really hard with a group who won't necessarily be together all the time. The bed in the balcony bedroom groaned and sqeaked with every single move anyone made. Has a stove, but nothing to cook on it with, and no microwave. No hot water.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cesar Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Tanya

Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the good stuff. The location is amazing…literally across the street from San Cristobal. And just being anywhere in Puerto Rico is magical. The unit itself is really big, the bed is huge, and the bedroom has a built in hammock. Also, the front desk staff are very nice. The bad - the check in process is a little confusing…the keys are in a hotel couple blocks away, and we got our keys and went back, only to find our unit wasn’t at the address listed, but on a wholly different street. But most importantly, like others mentioned, the place is a dump. I know it’s old, so it could be rustic or shabby chic, but it’s just gross in so many ways. Yuck. But it didn’t take away from a wonderful time in PR.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Herve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T GO THERE!

this place is absolutely NOT WORTH IT! no sea view as advertised on the pictures a narrow staircase to the 3rd floor (NO LIFT) the lobby is located FAR AWAR from the hotel itself There is no natural light in that apartment There is NO HOT WATER water is leaking from the roof SAVE YOUR MONEY. DO NOT GO THERE!
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Timothy

Disliked: Amenities
Extreme lack of attention to detail. We booked the place because a kitchenette was described and the pictures clearly showed a microwave and coffeemaker. These were missing! We were also not given towels and could not get in touch with management. We were thankful that the hotel where we pick up keys were willing to give us towels. Everything is just a bit neglected. The bathroom could use a functioning curtain and rod system. Multiple lamps were either broken or had bulbs burnt out. The oscillating floor fan didn’t work. I’ve tried to contact management about a discount and cannot reach anyone. This place is in a good location and could have been a great stay if the amenities described were actually provided. The bed was comfortable. The balcony was lovely and the location was perfect. Overall wish we would have booked somewhere else to get what we paid for.
Broken fan
Notice the microwave and coffee maker are not present.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
Check in is a nightmare they should do a lock code on the gate and a lock box on the apartment. There is no parking you have to go to a different location to check in again no parking it’s down town old San Juan crowded narrow streets. People yelling at you the desk clerk telling me at 2:30 check isn’t til 3 and it’s insane there is no way I was getting back around and to the apartment by3:00 anyway. There are two glasses one pan no salt pepper or any supplies only coffe no tea and enough toilet paper for ONE day we were there Three. The ONLY THING that was good was the view. A total wreck of an experience
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Stayed 7 nights in Jul 2022
Verified

6/10 Okay

termaine

Disliked: Cleanliness
The view
Stayed 4 nights in Sep 2023
Verified

4/10 Poor

Rika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Lynn R.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We couldn't stay because a/c was not working at all. Property did not look fresh or even recently inhabited.Could be great hotel and will be if they renovate it.Don't book now.
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

Eve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

KATARZYNA M

Liked: Staff & service
Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.