La Capitana Old San Juan

Hotel in San Juan, near Port of San Juan

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Where to?

Dates

July 2025

August 2025

Cozy Apartment with Sea View | Balcony view

Zen Atlantis Place | Private kitchen | Fridge, microwave, paper towels

Apartment, Balcony, Ocean View | 1 bedroom, individually decorated, individually furnished

Overview
Rooms
Location
Policies

Popular amenities

Breakfast available
Air conditioning
Free WiFi

Explore the area

412 Calle Norzagaray, San Juan, San Juan, 00901

Port of San Juan
‪6 min walk‬
Puerto Rico Convention Center
‪6 min drive‬
Pan American Pier
‪7 min drive‬
San Juan (SJU-Luis Munoz Marin Intl.)
‪15 min drive‬

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Room options

Apartment, Balcony, Ocean View

646 sq ft
Sleeps 4
2 King Beds

Zen Atlantis Place

Bay view
Sleeps 2
1 King Bed

About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, La Capitana Old San Juan is within a few miles (5 km) of other popular sights such as Condado Beach. The 11 rooms at this 3-star hotel include dining areas, sitting areas, and refrigerators.

What's nearby

Port of San Juan - 6 min walk - 0.4 miles
Castillo San Felipe del Morro - 17 min walk - 0.9 miles
Condado Beach - 5 min drive - 2.5 miles
Puerto Rico Convention Center - 6 min drive - 3.1 miles
Pan American Pier - 7 min drive - 3.2 miles

Getting around

Sacred Heart Station - 9 min drive
Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

‪La Verguenza - ‬2 min walk
‪Cafeteria Mallorca - ‬5 min walk
‪El Jibarito - ‬3 min walk
‪Caficultura - ‬3 min walk
‪Casa Luna Rest - ‬3 min walk

About this property

La Capitana Old San Juan

Hotel in San Juan, near Port of San Juan

Guests of La Capitana Old San Juan have access to free WiFi in public areas. Helpful staff can provide concierge services and luggage storage.

Guests can expect free WiFi and 20-inch flat-screen TVs with cable channels. Dining areas, sitting areas, and refrigerators are other standard amenities. Housekeeping is available once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Studio Suite | Living area | 55-inch Smart TV with digital channels, TV

Free WiFi
Air conditioning
Microwave

$215 nightly

Jul 3 - Jul 4

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Family friendly

In-room microwave
In-room refrigerator
Separate in-room dining area

Conveniences

Luggage storage

Guest services

Concierge services
Housekeeping (once per stay)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

20-inch flat-screen TV with cable channels

Food and drink

Microwave
Paper towels
Refrigerator
Separate dining area

Air conditioning (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 20 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
There are no elevators.

Property is also known as

La Capitana Old San Juan Hotel

La Capitana Old San Juan San Juan

La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at La Capitana Old San Juan?

La Capitana Old San Juan offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see near La Capitana Old San Juan?

This hotel is situated in Old San Juan, just steps from Plaza de Colon and Castillo de San Cristobal, and within a short walk of Pier 1. You'll also find Port of San Juan and Pan American Pier within a short drive.

Is there parking available at La Capitana Old San Juan?

No, this hotel doesn't offer parking.

Does La Capitana Old San Juan include a casino?

No, La Capitana Old San Juan doesn't have a casino.

Will I find an indoor pool at La Capitana Old San Juan?

No, there is no indoor pool at this hotel.

What do couples enjoy most about La Capitana Old San Juan?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include kitchens and ocean views.

Does La Capitana Old San Juan have a hot tub?

No, this hotel doesn't have a spa tub.

Does La Capitana Old San Juan have a restaurant with a breakfast menu?

La Capitana Old San Juan offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will La Capitana Old San Juan allow pets to stay for free?

No, pets and service animals aren't allowed at La Capitana Old San Juan.

Are there connecting rooms at La Capitana Old San Juan?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to La Capitana Old San Juan?

The closest major airport to La Capitana Old San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 8.5 mi away (15 minutes by car).

Are there rooms with balconies at La Capitana Old San Juan?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or city views.

La Capitana Old San Juan Reviews

6.6

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

10/10 Excellent

Cassandra Lee

Mar 18, 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

steven

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good location.

Stayed 3 nights in Mar 2025

2/10 Terrible

Paola

Traveled with family

Mar 3, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Stayed 2 nights in Feb 2025

10/10 Excellent

Marco

Feb 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.

Stayed 2 nights in Feb 2025

6/10 Okay

KATARZYNA M

Traveled with family

Jan 27, 2025

Liked: Staff & service

Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

4/10 Poor

Marc

Traveled with family

Dec 1, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.

Stayed 4 nights in Nov 2024

2/10 Terrible

Grigoriy

Nov 10, 2024

Disliked: Amenities

Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean

Stayed 3 nights in Nov 2024

2/10 Terrible

Bryan

Oct 23, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.

Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar Martin

Oct 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome

Stayed 3 nights in Oct 2024

2/10 Terrible

Emily

Aug 27, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Amber

Aug 16, 2024

Disliked: Staff & service, property conditions & facilities

I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work.

Stayed 3 nights in Jul 2024

6/10 Okay

Lisette

Jul 24, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.

Stayed 4 nights in Jul 2024

10/10 Excellent

ruddy, Greensboro

Jul 18, 2024

Stayed 2 nights in Jul 2024

4/10 Poor

Adriana

Traveled with partner

Jul 5, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.

Stayed 4 nights in Jun 2024

6/10 Okay

Erasmo

Jun 22, 2024

Disliked: Cleanliness

Stayed 4 nights in Jun 2024

8/10 Good

Jason

Traveled with family

Jun 21, 2024

Liked: Cleanliness, staff & service, amenities

Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!

Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Traveled with family

Jun 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. This is the second time we stay here an d you can’t beat the price

Stayed 2 nights in Jun 2024

6/10 Okay

Ashley

Traveled with partner

Jun 4, 2024

Disliked: Property conditions & facilities

A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one

Stayed 3 nights in May 2024

4/10 Poor

Ashley

May 20, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I wouldn't recommend this room to anyone. First you have to go to another hotel to get the key. After I had to walk down several blocks to get to my room. The suite was up 3 flights of narrow steps and when I finally got into the room I was met by a Hot and Humid living room and a fan. The shower is small and not clean. The shower curtain was filthy and tattered in that tiny excuse of a bathroom. Not to mention the tv had 0 channels and everynight there were various noises coming from residents that live there full time. I recorded some of the noises after the 2nd night. Water damage on most of the walls that were badly covered up that just made the stains more noticeable. This site needs some serious renovations before they even consider to rent it out again. 0 out 10 recommendation.

Stayed 5 nights in May 2024

10/10 Excellent

jamie

Traveled with group, Traveled with family

Apr 10, 2024

Liked: Staff & service, amenities, property conditions & facilities

Awesome location beautiful views from the balcony

Stayed 2 nights in Apr 2024

6/10 Okay

Jean

Apr 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old San Juan

The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes.

Stayed 5 nights in Mar 2024

6/10 Okay

Pedro

Apr 2, 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Good but needs a lot of improvement.

Mixed experience. I can split this in two. The good the view is amazing and the location is premium in Old San Juan. The not so good, the mattresses are uncomfortable and old, one of them have a dip that’s very noticeable. The furniture is old. When I checked in the host at the hotel told me “the view is amazing, unless it rains, the. It’s not so much. So, it did rain overnight ñ, I left the windows half open and when I woke up in the morning I had water all the way into the kitchen. The bathroom is very small which I don’t mind much, but the sink is so small that you make a mess when you are brushing your teeth. Also no elevators, and a leak by the balcony door.

This is the view from the bed closer to the balcony.

Stayed 2 nights in Mar 2024

8/10 Good

Kim

Traveled with group

Mar 27, 2024

Liked: Cleanliness, staff & service, room comfort

Great Value for budget savvy seasoned travelers

The view and location are amazing like most others have noted, and the beds are very comfortable. The place is older and could use some TLC, but it is very clean and comfortable with an excellent mini split AC unit, ceiling fans/wall fans. Acessibility - Two large steps to enter through heavy metal gate, then there are two flights of narrow stairs, then 15 feet hallway and across a small open patio, a short walkway. and two steps up to reach The Balcony Apartment. It was no problem as we are active, youngish and healthy. though, if you have a physical disability, an aging travel companion, or are generally very inactive, this would probably not be the best choice. Especially as parking is hard to come by and nearest parking garage is about 4-5 blocks away. The kitchen while aged, (as is most of the furnishings) and clearly effected by being in a tropical environment has everything needed and nice quality of utensils/pans etc., and is super clean and in good working order. Mostly quiet except on weekend nights when cars (with the bass up lol)seem to cruise the narrow street between the building and the San Cristobal Park across the street (above the ocean). Even so, it was quiet by midnight. and not disruptive to our hanging out or sleeping. Overall an excellent spot for the money, if you do not require lavish accommodations. If you expect a Hilton or boutique place, probably not for you. I would totally stay here again. A great location, view and value.

Stayed 2 nights in Mar 2024

6/10 Okay

Eve, Hainesville

Traveled with partner

Mar 25, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.

Stayed 2 nights in Mar 2024

2/10 Terrible

Lei

Traveled with family and small children, Traveled with family

Feb 24, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Expedia, I contacted many times and no response. We booked La Caitana old San Juan hotel for 2/19 and 2/20. The owner refuse check us in and keeping told us that we have to leave, we are on the wrong address. She send us to 3different addresses until my kids can’t walk anymore. I also asked police to confirm the hotel address which lead us back to the same place. The owner is hiding from us and clean guy does not speak English. We have to find another hotel After two more hours arguments. Expedia, give me money back and I will not have a business with u anymore. Btw, I also complain to BBB and all social media bc what u did

Stayed 2 nights in Feb 2024