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Recent guest reviews

The only good thing about this property is the rooms are large with a nice balcony view other then that, we did not receive the room we had reserved. Also, they never came to clean up room as promised. Very late check-in time (3PM) they had a huge crowd (including a pregnant woman) waiting in the lobby till 3pm all crowded up. They never brought us towels or toilet paper. Wifi does not work. The front desk girl was very nice to us to hold our luggage's since we had a late flight and check-out time is at 11AM.

I liked the location. Didn't like that to the ice maker in my floor was not working.

Nothing personal but the hotel is nasty it’s dirty I found a cockroach behind the bedroom door the shower and stains and bed was very dusty

I only met the one security guard that had problems checking me in because his printer didn't work. No place to eat. No luggage help. Terrible experience in such a great city.

No tv in the living room. I had to ask 4 times for sheets for the Murphy pull down bed and for a coffee machine. Room book through orbitz said 2 king beds. There was only one. The place was clean and a nice location but hard to get service. No pool or outside amenities.

The hotel was a short walk from my conference, and the view was beautiful. The internet was not operational most of the time. The television did not work either. I will not stay here again.

The hotel was older but well maintained and the rooms were very classy and large. There was not aloof eating options within walking distance, although Uber is super cheap

The bad...We arrived at the property at 3:30 am due to a flight delay. There was a desk on the first floor with no one there. We tried calling but got no answer. Finally, someone happened to come down the elevator and told us that we had to check in on the second floor. After we finally got checked in, we discovered that we had to wait for valet to park our car (which is an additional $15 per night). We finally got settled in after about 45 minutes. No apologies for the inconvenience. The property is a bit run down like most of what we saw in Puerto Rico. The good... We had a nice view from our balcony. The bed was fairly comfortable.

I liked the food cort (El Mercado) I did not like that there was no room service, no pool, no beach access. My room was changed because my original room door was broken.

Location and view is great, rooms and bathrooms are spacious. Biggest negative is the off site parking which is a good 5 minute walk from the property in rain or shine. Did not like that. and should have been specified. Also, there is only one employee manning the front desk and he is not always there. Also, most of the time they do not answer your calls

Beautiful view and spacious rooms. Parking is too much of a hassle and I did not like the fact that there are no ice or vending machines.

No me gusto que no tuvieran su propio estacionamiento y que no tuvieran mi habitacion preparada al momento de check in. Al hacer la reservacion por aquí me presentaron una habitacion con jacuzzi a la que me dieron en el hotel no tenia. El personal fue muy amable y me dieron el late checkout para recompensar la espera.

1 Calle San Gerónimo San Juan San Juan

Hotel highlights

  • Walking distance to Condado Beach and Escambron Beach
  • Free WiFi in rooms and public areas
  • 24-hour fitness center

Costa Bahia Hotel Paseo Caribe places you in Puerta de Tierra, within a leisurely stroll of popular sights such as Condado Beach and Escambron Beach. This 3.5-star hotel has 95 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a conference center.


Rooms

Costa Bahia Hotel Paseo Caribe's 95 rooms are air-conditioned and provide washers/dryers, balconies, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ironing boards.


Property features

At Costa Bahia Hotel Paseo Caribe, guests have access to a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is available for USD 16.73 per day. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. This hotel also has a terrace.

Room options

Elite Studio Suite

1 King Bed | Sleeps 3

Elite Studio Suite Double

2 King Beds | Sleeps 4

Executive Studio Suite

1 King Bed | Sleeps 3

Grand Studio Suite

2 Queen Beds | Sleeps 4

Guest reviews for Costa Bahia Hotel Paseo Caribe

Everyone (4) Couples (6) Family (4)
2
Partner Couples Family

The only good thing about this property is the rooms are large with a nice balcony view other then that, we did not receive the room we had reserved. Also, they never came to clean up room as promised. Very late check-in time (3PM) they had a huge crowd (including a pregnant woman) waiting in the lobby till 3pm all crowded up. They never brought us towels or toilet paper. Wifi does not work. The front desk girl was very nice to us to hold our luggage's since we had a late flight and check-out time is at 11AM.

By on Mar 3, 2021

4
Partner Couples

I liked the location. Didn't like that to the ice maker in my floor was not working.

By on Mar 1, 2021

1
Everyone

By on Feb 20, 2021

3
Everyone

By on Feb 15, 2021

1
Partner Couples

Nothing personal but the hotel is nasty it’s dirty I found a cockroach behind the bedroom door the shower and stains and bed was very dusty

By , from New York on Nov 1, 2020

1
Everyone

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Dear Guest: Hi, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence.

2
Everyone

I only met the one security guard that had problems checking me in because his printer didn't work. No place to eat. No luggage help. Terrible experience in such a great city.

By on Mar 12, 2020

Review comment responded on Mar 12, 2020

Dear Guest: thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence.

3
Friends

No tv in the living room. I had to ask 4 times for sheets for the Murphy pull down bed and for a coffee machine. Room book through orbitz said 2 king beds. There was only one. The place was clean and a nice location but hard to get service. No pool or outside amenities.

By on Mar 8, 2020

Review comment responded on Mar 9, 2020

Dear Guest: Hi, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. Please accept our most sincere apologies. We hope that your next stay with us will better meet our standard of excellence.

1
Business Business

The hotel was a short walk from my conference, and the view was beautiful. The internet was not operational most of the time. The television did not work either. I will not stay here again.

By on Mar 1, 2020

Review comment responded on Mar 2, 2020

Dear Guest: Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Costa Bahía Hotel, San Juan. I will make sure to share your comments with the rest of our team. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

4
Family

The hotel was older but well maintained and the rooms were very classy and large. There was not aloof eating options within walking distance, although Uber is super cheap

By , from Fleetwood, PA on Feb 22, 2020

Review comment responded on Feb 24, 2020

Bernie: Thank you for your feedback and choosing our hotel during your recent trip. We hope to see you back soon.

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