Costa Bahia Hotel Paseo Caribe

DID NOT LIKE 4pm check in or the $150 DAMAGE deposit NO restaurant

La localización del hotel es muy conveniente ya que está bien cerca del área del Condado, Centro de Convenciones y el Viejo San Juan. El precio es uno bien competitivo al comparar con otras opciones en el área. La habitación estaba bien limpia, cómoda, espaciosa, y con una vista hermosa a la playa del Condado. No obstante, la cama es muy dura y los estacionamientos quedan un poco distantes del hotel. De todas maneras, lo recomiendo.

Beds sucked

Cost effective. Friendly staff

Very clean, beautiful rooms and view to the laguna of El Condado. Staff was very tentative. Would stay again.

The room is large, but the building is in under some construction. The beach is not all that close.

Excellent location; excellent room with kitchenette and a water view, at an unbeatable price. Some minor issues, but it was a great place to stay. Would certainly stay at CBH again.

Absolutely loved my stay at Costa Bahia Hotel. Amazing view and great experience overall. The staff was very friendly as well. One issue I did have was that our room did not have a microwave, although other rooms did. When we approached the front desk about this they responded with, "we don't have a public microwave". Since we had leftovers in the fridge this was a little frustrating since we didn't want to waste the food. Also, double-check and make sure there is a shower curtain in the bathroom! Room service responded promptly but since we didn't realize until later in the evening we did shower the first night without the shower curtain. Overall great experience, nice view, convenient location, definitely recommend.

I loved the location of this property. Compared to the per night pricing of surrounding hotels, this was a great value for the money. The property was nice, the rooms were clean and super decent. It’s not a 5 star hotel but it was nice. The location was EXCELLENT. Tons of nearby restaurants you can either walk to or use a scooter. Nice location and easy to catch a Uber. Staff very nice. Rooms super spacious and comfortable. No unpleasant odor in the room as stated in other reviews. Nice bathroom, coffee in room with refrigerator and microwave. Tv with lots of channels all the stuff you might need to feel comfortable. Nice large balcony with a beautiful view of the water and the city. Beautiful multi million dollar condos next to the hotel. Upscale Brazilian steakhouse connected to the hotel in the back. Kayaking and Lots of beaches around. old San Juan just less than 10 minute drive away. Super safe location too with lots of security. Really enjoyed my stay here.

Good bathroom but poor lobby reception and parking is too far.

No good

I didn’t like that they don’t have parking available

Location was ok, but no parking. The Caribe Hilton parking is $35 per day, and the one at the Normandie is $10 per day but is a block away. Not great if it's raining.

Great view of the lagoon, great room with size amenities cleanliness soap etc. microwave refrigerator in good bed…, She eats everything was great and the staff was friendly and helpful

On the positive side the properties close to everything you need for entertainment in the negative side I purchase an elite room paying extra and was giving a regular room w partial View of the Ocean when I ask front desk he told That’s what they gave! you first responder is very unprofessional very ignorant and in my opinion he should be in maintenance and not as a front decks receiving guess! he needs to get it educated on professional customer service not everybody that walks through the doors it’s naïve some people are very professional courtesy and well financially thank you and I’m sorry to give you this report

Parking sucked we had to get a new ticket everyday by walking around the parking complex to the front

Pros- Excellent location, worth the price, friendly staff, better then I expect for the price. Cons- Poorest cleaning I have seen in my life, my bedroom never had a vacuum on a 7 days stay, my bed it was fixed 2 times in 7 days what one of the reasons the cleaning wrote a note they don’t need touch the bed in case has something in the top!?!? Like clothes?! Worse experience a bag with new items we bought at PR it was vanish from our bedroom, as the police mentioned “probably it was get as a trash” tell me who trash out a bag with 5new underwear from Victoria Secret, a pair of Blend New Sweat Pants and some more items? Impossible to contact the manager, But Nelson handle the situation without a solution. The insurance it was supposed to reimburse me but didn’t contact me until now. It wasn’t for only for the money but for the items we had in the bag it’s very local and we can’t find where we live and it was paid with my teenager money from her two jobs. If I recommend, you can still enjoy the pros but be aware your items can vanish from your bedroom. I had been in a 5 stars hotel and the something happened before in another Country. One person can damage your vacation/stay and the reputation for the place

I was not happy with this hotel. They charged me for stuff there staff did.