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Hotel El Convento

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Photo gallery for Hotel El Convento

Front of property
Garden Terrace | In-room safe, individually decorated, individually furnished, desk
Hallway
Restaurant
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

9.2 out of 10
Wonderful
(35 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Vista

In-room safe, individually decorated, individually furnished, desk

Double Vista

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Queen Vista | In-room safe, individually decorated, individually furnished, desk

Queen Vista

9.4 out of 10
Exceptional
(23 reviews)
  • Bay view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in Old San Juan, Hotel El Convento is next to popular attractions like Catedral Basilica Menor de San Juan Bautista and San Juan Gate. This 81-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Catedral Basilica Menor de San Juan Bautista - 1 min walk - 0.1 miles
  • San Juan Gate - 3 min walk - 0.2 miles
  • Port of San Juan - 7 min walk - 0.4 miles
  • Castillo de San Cristobal - 8 min walk - 0.5 miles
  • Castillo San Felipe del Morro - 10 min walk - 0.6 miles

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Factoría - ‬2 min walk
  • ‪Ostra Cosa - ‬2 min walk
  • ‪Nono's - ‬1 min walk
  • ‪The Coffee - ‬1 min walk
  • ‪El Batey - ‬1 min walk

About this property

Hotel El Convento

At Hotel El Convento, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include meeting rooms, free use of bicycles, and a library.
Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Refrigerators, coffee makers, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Convento

Convento Hotel

El Convento

El Convento Hotel

El Convento San Juan

El Hotel Convento

Hotel Convento

Hotel El Convento

Hotel El Convento San Juan

Hotel El Convento Hotel

Hotel El Convento San Juan

Hotel El Convento Hotel San Juan

Frequently asked questions

Is a free cancellation option available at Hotel El Convento?

Hotel El Convento offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel El Convento?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hotel El Convento on Jun 8, 2026 start from $305, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel El Convento?

This hotel is situated in Old San Juan, just steps from Calle Fortaleza and Puerta de San Juan, and within a short walk of Port of San Juan. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

Is there parking available at Hotel El Convento?

No, this hotel doesn't offer parking.

Does Hotel El Convento have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and in-room massages at this hotel.

Does Hotel El Convento feature a casino?

No, Hotel El Convento doesn't have a casino.

Will I find an indoor pool at Hotel El Convento?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel El Convento a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Hotel El Convento?

No, there isn't a spa tub at this hotel.

Does Hotel El Convento feature a restaurant that includes a breakfast menu?

Yes, Hotel El Convento serves a cooked-to-order breakfast for a surcharge each morning at Patio del Nispero.

Will Hotel El Convento allow pets to stay free of charge?

No, pets aren't allowed at Hotel El Convento.

Are there connecting rooms at Hotel El Convento?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel El Convento?

The closest major airport to Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU), which is 8.9 mi away (16 minutes by car).

Are there rooms with balconies at Hotel El Convento?

No, you won't find guestrooms with balconies at Hotel El Convento.

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 1004 reviews
Rating 8 - Good. 164 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kurt, Canton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay right in old town nice views of the city and bay
Stayed 3 nights in Feb 2026

6/10 Okay

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful hotel. Comfortable bed. Bathroom could have been cleaner.
Stayed 3 nights in Feb 2026

4/10 Poor

Mary

Stayed 1 night in Jan 2026

10/10 Excellent

Sat, Dundas

Stayed 2 nights in Feb 2026

2/10 Terrible

Yiqin

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Its all good until in the morning, found a metal needle or wire between sheet and mattress. Definitely a safety concern that might penetrate or at least scratch. Never found this situation before. Would be a good hotel maybe 5 star, but this is serious.
Stayed 1 night in Feb 2026

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place in the middle of Old San Juan . Excellent location. The building and rooms are beautiful . Well maintained keeping the beautiful architecture and original old structures .
Stayed 2 nights in Jan 2026

8/10 Good

Suparna

Stayed 3 nights in Jan 2026

10/10 Excellent

Edward, Frederick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel!
Stayed 3 nights in Jan 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff.
Stayed 2 nights in Jan 2026

8/10 Good

William, Helena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location can’t be beat, just across the street from the cathedral in Old San Juan. The hotel was a Carmelite convent for hundreds of years prior to being converted into an elegant hotel. The calico hotel cat was everywhere and always ready to be petted. The bell staff and front desk folks were wonderful and provided great tips for dining and sightseeing. Our room was spotless and well appointed, and the bathroom was especially nice. Mattress was on the lumpy side, but we slept fine. The only downfall to El Convento is the patio bar/restaurant in the lobby level. The food was pretty bad, especially for the price, and the service on the evening of our arrival was tragic. We only ate there because we arrived very late and were too tired to venture out. Big mistake. The restaurant did much better on all fronts with the included breakfasts.
Stayed 2 nights in Jan 2026

10/10 Excellent

Luzmaria

Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Beautiful and serene stay
Stayed 1 night in Jan 2026

10/10 Excellent

luz E

Stayed 1 night in Jan 2026

10/10 Excellent

Lisbeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is gorgeous, excellent location with walking distant to old San Juan main attractions. Staff was excellent. Highly recommended!
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine, Massapequa

Stayed 3 nights in Jan 2026

6/10 Okay

Michael

Liked: Property conditions & facilities
See above
Stayed 3 nights in Dec 2025

8/10 Good

Suzanne

Traveled with partner, Traveled with family
Liked: Cleanliness
Room was a little small.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Vineet

Stayed 2 nights in Dec 2025

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 2 nights in Jan 2026

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, friendly, and helpful from check in to check out. The building is beautiful and the rooms are clean but the biggest standout was the exceptional staff!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose, temple

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and attentive staff. Great room with a view of the bay. Great location in Old San Juan.
Stayed 1 night in Jan 2026

10/10 Excellent

Rene E

Stayed 4 nights in Jan 2026

10/10 Excellent

Teri, Gold River

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, gorgeous property, wonderful amenities, great location. Breakfast was delicious and our room was well appointed and spotless! Highly recommend the Hotel El Convento. We’ll be back!
Stayed 1 night in Jan 2026

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