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Hotel El Convento

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hotel El Convento

Property amenity
View from property
Hallway
Outdoor pool, sun loungers
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Puerto Rico Convention Center
    ‪6 min drive‬
  • Place, Pan American Pier
    ‪7 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

9.2 out of 10
Wonderful
(33 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Vista

Double Vista | In-room safe, individually decorated, individually furnished, desk

Double Vista

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Queen Vista | In-room safe, individually decorated, individually furnished, desk

Queen Vista

9.2 out of 10
Wonderful
(20 reviews)
  • 301 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in Old San Juan, Hotel El Convento is next to popular attractions like Catedral Basilica Menor de San Juan Bautista and San Juan Gate. This 81-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • San Juan Gate - 3 min walk - 0.2 miles
  • Port of San Juan - 7 min walk - 0.4 miles
  • Castillo San Felipe del Morro - 10 min walk - 0.6 miles
  • Puerto Rico Convention Center - 6 min drive - 3.2 miles
  • Pan American Pier - 7 min drive - 3.4 miles

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Factoría - ‬2 min walk
  • ‪Ostra Cosa - ‬2 min walk
  • ‪Café Con Ron - ‬2 min walk
  • ‪El Batey - ‬1 min walk
  • ‪Nono's - ‬1 min walk

About this property

Hotel El Convento

Luxury hotel with a fitness center and a 24-hour front desk
At Hotel El Convento, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include meeting rooms, free use of bicycles, and a library.
Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Refrigerators, coffee makers, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Is a free cancellation option available at Hotel El Convento?

Hotel El Convento offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel El Convento?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Hotel El Convento on Nov 10, 2025 start from $317.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel El Convento?

This hotel is situated in Old San Juan, just steps from San Juan Gate and La Fortaleza, and within a short walk of Port of San Juan. You'll also find Pan American Pier and Condado Beach within a short drive.

Is there parking available at Hotel El Convento?

No, this hotel doesn't offer parking.

Does Hotel El Convento feature a casino?

No, Hotel El Convento doesn't have a casino.

Will I find an indoor pool at Hotel El Convento?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel El Convento?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Does Hotel El Convento have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel El Convento feature a restaurant that includes a breakfast menu?

Yes, Hotel El Convento serves a cooked-to-order breakfast for a surcharge each morning at Patio del Nispero.

Will Hotel El Convento allow pets to stay free of charge?

No, pets aren't allowed at Hotel El Convento.

Are there connecting rooms at Hotel El Convento?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel El Convento?

The closest major airport to Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU), which is 8.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel El Convento?

No, there aren't any guestrooms with balconies at Hotel El Convento.

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff was so kind. The restaurant on site has great food and drinks. The location is perfect, walking distance to shops, restaurants and historical attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Alida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, most things were within walking distance. The premises are well kept, and clean. Rooms have the old San Juan feel but with modern touch, such as the remodeled bathrooms. We enjoyed our stay, and would recommend!
Stayed 3 nights in Jul 2025

6/10 Okay

Ismael

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
What I didn’t like: When I first entered the room, there was a ceiling panel on the floor and water dripping from a hole, apparently caused by a leak from the air conditioner. The A/C wasn’t cooling properly, and the room would get very hot once the sun came up. Because of the heat, I kept waking up early and couldn’t sleep comfortably. Also, the towels were stained and had a slight unpleasant smell, which was disappointing. What I liked: The staff was friendly and helpful. The location is phenomenal—very central and close to the most popular attractions in Old San Juan. My room was quiet, and the bed was very comfortable. The hotel and room offer a great mix of historic charm with a modern touch. The hotel is beautiful, and the pool area has a nice view. It’s one of the few places in the area with a pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Trixie …..
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful location with a lot to do. The pool is great, the bar is great, the view is great, the staff is great. It’s just a good place, plus El Batey is across the street.
Stayed 4 nights in Jul 2025

10/10 Excellent

JOSEPH

Traveled with family
Love the history and esthetic of the hotel. Friendly staff and clean. Great location, close to all the sites.
Stayed 1 night in Jul 2025

10/10 Excellent

OSCAR C

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Natalia

Stayed 3 nights in Jul 2025

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Gorgeous hotel, friendly staff. I won’t stay anywhere else in Viejo San Juan.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marshall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully decorated and comfortable. The historical aspect was well preserved. The coffee in the mornings and wine and cheese were such a pleasant and convenient amenity. The rooms were spacious and comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

William

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

More interested in being an event venue.

All that this hotel has going for it is its location. This hotel seems to cater to events, like weddings, graduations. Everything is built around facilitating loud music and such for those events. Not very good if you need sleep any time before 1am. The air conditioning had two settings: refrigerator and off. Our party took several rooms. Almost all had mechanical issues of some kind. Disappointed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 1 night in Jul 2025

10/10 Excellent

Kader

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Armando

Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 4 nights in Jul 2025

10/10 Excellent

Kristyna

Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Stayed 2 nights in Jul 2025

10/10 Excellent

Franchezka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. I liked everything about the hotel
Stayed 1 night in May 2025

10/10 Excellent

Drew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Loved the wine and cheese reception and the plunge pool. Our room was nice and clean. The only downside was that the elevator was broken. Thankfully the staff helped us with our luggage. The hotel did apologize for the broken elevator and were visibily working to get it fixed. I only stayed for one night, and would like to stay longer during a future trip. Really, can't recommend this place enough.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location in Old San Juan

An absolutely perfect location in Old San Juan. Within walking distance of all of the historic city center. Cool old historic hotel. We loved it.
Stayed 3 nights in Jul 2025

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