Great location. Also great ambiance with the open courtyard and rooftop terrace. Some aspects of service were disappointing for the price (one set of towels for two people, mediocre bathroom toiletries, no recycling). Also the phone didn’t work.
This is an old classic Hotel upgraded perfectly to meet modern travelers needs. It is located near the best attractions and the staff is phenomenal.
Love the renewal of this very old property and location.
Wonderful location. Friendly staff. Beautiful hotel
Beautiful hotel. Staff were very friendly. Rooftop pool, hot tub and patio were very nice.
Beautiful spaces, friendly helpful staff. Maintaining a building this old must be a challenge, but it looks great. A bit more than we usually spend, but worth every penny.
Definitivamente la gente que que trabaja alli hace q el lugar sea mas agradable ,super amables
The atmosphere and how it was set up was so relaxing and elegant. The wine and cheese hour was also great.
The place is magical, centrally located. We loved it. If you have time in the island however, I will book a few days in convent and then book a few days somewhere else like in Vieques.
El Convento is an excellent hotel! The staff was amazing. Everyone had a smile from the receptionists to the housekeepers. Whenever I had a question, the staff had an answer or guided me to someone that could help. I’d definitely stay again!
The location and historical ambience. Excellent decor food excellent as well
We enjoyed our stay very much especially the daily wine and cheese.
Historic San Juan hotel in original center near everything. Wonderful restaurants nearby easy walk everywhere. Perfect location nice staff
Very old hotel Rooms in very bad condition No hot water Food is terrible The only good thing is the great location Go to another hotel!
It is the best place to stay in Old San Juan! The only complaint was the restaurant. It seems to be not managed well, and has no local foods or dishes. But it is close to many other excellent restaurants all within a short walk.
Nice and classic. Very good location in the Viejo San Juan
We have stayed at many hotels in Puerto Rico. El Convento is very particular case. It’s easily the most beautiful hotel in Old San Juan with many great features. There is a rooftop deck with a small wading pool. They offer free wine, water and coffee to their guests and by agreement with certain hotels in Condado we were able to enjoy the large resort pool of La Concha. Taxis are readily available and everyone in the staff was warm and friendly. We had an issue with housekeeping not making up our room several days in a row and I doubt the housekeeping staff ever clean the floors of the rooms but we used the dirty towels to clean up the visible dust and dirt and after a few calls did manage to get our room serviced. The front desk staff seem oblivious to the problem and listen attentively to every call for service and in the end it was not a major problem. The in hotel restaurant is really amazing and we had a wonderful dinner there. The waitress was the best we had during our stay. I would recommend this hotel and stay there again as the great things far outweigh the small annoyances. M. Dane
Located in Old San Juan, Hotel El Convento is next to popular attractions like San Juan Gate and San Juan Cathedral. This 58-room, 4.5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free manager's reception. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.
All 58 individually decorated rooms feature refrigerators, coffee makers, and free bottled water. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Ceiling fans, safes, and ironing boards are other standard amenities.
At Hotel El Convento, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 20 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and coffee/tea in a common area.
Great location. Also great ambiance with the open courtyard and rooftop terrace. Some aspects of service were disappointing for the price (one set of towels for two people, mediocre bathroom toiletries, no recycling). Also the phone didn’t work.
This is an old classic Hotel upgraded perfectly to meet modern travelers needs. It is located near the best attractions and the staff is phenomenal.
Love the renewal of this very old property and location.
Wonderful location. Friendly staff. Beautiful hotel
Beautiful hotel. Staff were very friendly. Rooftop pool, hot tub and patio were very nice.
Beautiful spaces, friendly helpful staff. Maintaining a building this old must be a challenge, but it looks great. A bit more than we usually spend, but worth every penny.
Definitivamente la gente que que trabaja alli hace q el lugar sea mas agradable ,super amables
The atmosphere and how it was set up was so relaxing and elegant. The wine and cheese hour was also great.
