Hotel El Convento

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, sun loungers
Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Air conditioning

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Port of San Juan
    ‪9 min walk‬
  • Castillo San Felipe del Morro
    ‪10 min walk‬
  • Pan American Pier
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Garden Terrace

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Single Room

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, 1 Queen Bed

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Vista

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Queen Vista

  • Bay view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in Old San Juan, Hotel El Convento is next to popular attractions like Catedral Basilica Menor de San Juan Bautista and San Juan Gate. This 58-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • San Juan Gate - 3 min walk - 0.2 miles
  • Port of San Juan - 9 min walk - 0.5 miles
  • Castillo San Felipe del Morro - 10 min walk - 0.6 miles
  • Pan American Pier - 4 min drive - 1.6 miles
  • Puerto Rico Convention Center - 7 min drive - 3.2 miles

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

Luxury hotel with a fitness center and a 24-hour front desk
At Hotel El Convento, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include meeting rooms, free use of bicycles, and a library.
Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Refrigerators, coffee makers, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Is a free cancellation option available at Hotel El Convento?

Hotel El Convento offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel El Convento?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Hotel El Convento on May 28, 2025 start from $229.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel El Convento?

This hotel is situated in Old San Juan, just steps from San Juan Gate and Statue of Ponce de Leon, and within a short walk of Port of San Juan. You'll also find Pan American Pier and Condado Beach within a short drive.

Is parking available on site at Hotel El Convento?

No, there isn't parking at this hotel.

Does Hotel El Convento feature a casino?

No, Hotel El Convento doesn't have a casino.

Will I find an indoor pool at Hotel El Convento?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel El Convento a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Does Hotel El Convento have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel El Convento feature a restaurant that includes a breakfast menu?

Yes, Hotel El Convento serves a cooked-to-order breakfast for a surcharge each morning at Patio del Nispero.

Will Hotel El Convento allow pets to stay free of charge?

No, pets aren't allowed at Hotel El Convento.

Are there connecting rooms at Hotel El Convento?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel El Convento?

The closest major airport to Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU), which is 8.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel El Convento?

No, there aren't any guestrooms with balconies at Hotel El Convento.

Hotel El Convento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small historical 5 star hotel that once was a convent right in the heart of Old San Juan
Stayed 4 nights in Apr 2025

10/10 Excellent

Argenis

Liked: Cleanliness, property conditions & facilities
Love it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in an historic hotel. Also, we enjoyed the wine and cheese gathering each evening at 5:00.
Stayed 3 nights in Feb 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend if staying in Old San Juan.
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Donn

Great spot
Stayed 1 night in Feb 2025

10/10 Excellent

Gail

Stayed 5 nights in Feb 2025

10/10 Excellent

Marlene, Carolina

Stayed 1 night in Feb 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historical location. The service of the room staff and the person helping with our laugage was amazing. The pool area was clean and peaceful. The terrace place offered an excellent midday break. I would probably eat outside the hotel because the restaurant service was a bit slow for my taste, but all in all it was an excellent stay and i would definitely come back again.
Stayed 2 nights in Feb 2025

4/10 Poor

Trish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hubby thought it was “fine”. ~Run!

The hotel is in a very popular historic area with lots of restaurants and shops. Very cool from that perspective. It’s exactly what we wanted. The building is hundreds of years old and in a way, it was interesting. However, they seemed to have made very few improvements. We checked in and got the keys, which were actual keys on a key chain. I was kind of excited thinking it was sort of cool and hip, but it was the first sign of how the rest of the stay would be. The interior was very dark and dated- heavy dark wood with lots of scratches and gashes in the walks and woodwork. Absolutely everything is original, which some people probably like, but I found it to be creepy. It felt like a junky old, worn out building that smelled old and dirty. As I laid in bed and looked around, the old phrase “bed chamber” came to mind and it made me laugh. I feel like the owners are hiding behind its authenticity s an excuse to not update it. Couple other things to note, there is no parking, not even on the street and no valet. You have to park in the public parking garage a half mile away and drag your luggage uphill and over cobblestones. What sums up the entire stay and really says it all is that the shampoo and soap containers in the shower were completely empty. Plenty of conditioner though. When we were dropping off the keys at checkout, I mentioned that they need to fill the shampoo containers and the response was “you didn’t mention that last night”. Huh?
Stayed 1 night in Feb 2025

10/10 Excellent

Mary, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, really friendly and helpful staff, great location for exploring Old San Juan.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay and would highly recommend to anyone looking in old San Juan. Will definitely be here again staying.
Stayed 1 night in Feb 2025

10/10 Excellent

Tabitha

Stayed 5 nights in Jan 2025

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettably Wonderful!

When staying in Old San Juan, we always stay at El Convento. It's absolutely centrally-located and easy walking distance to everything. However, also far enough from the main plazas that it is quiet in the evenings. The staff are friendly and go out of their way to accommodate. A BIG thank you to Jesus, our favorite bartender! He was amazing and always with a smile. The front desk was incredibly helpful with local 'must-go' suggestions including best time to visit. And, a smiling thank you to our room steward who stopped by every evening with chocolates! El Convento is wonderful and and an unforgettable experience!
Stayed 3 nights in Feb 2025

8/10 Good

PAULA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mary K

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay at Hotel El Convento!! Fell in love with the courtyard and was so nice to have turn down service!! Only critique was there were issues with the elevator during our stay and it was the only one available. Not too bad doing stairs with only five floors, but as someone who has a handicapped family member, would want to make sure there were a couple of accessibility options to accessing the pool and terrace. Overall though we loved loved our stay and will return!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really good, I would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little boutique hotel!
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel, friendly and accommodating staff, great location. What more could you ask for?
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Talana

Stayed 1 night in Jan 2025

8/10 Good

Gary, Avon

Stayed 1 night in Jan 2025