Great location and historical feel of Old San Juan. Good amenities with Bose speakers for great radio station listening. Pool and Jacuzzi on the rooftop although small is great for quick relax or if you are with kids. I wish they had a simple breakfast included for the price. Otherwise great stay!!!
Your entire staff from registration office, maintenance , restsurant, bar and all personnel were exceptional. I only wished the pool was bigger. The size is not well presented on the pictures.
Loved being in Old San Juan in a historic building. Loved the view from my room. They need to rewrite the description based on covid changes. The service was polite and helpful but super slow. We had a dead bug in our bed, but perhaps that is just life in the tropics. Stay for the location and the experience.
This hotel will create a lifetime of good memories.
Closest to all my areas of interest
It was a nice hotel with lots of character and I could just imagine nuns walking through the corridors back when it was still a convent. The beds were comfortable. It was quiet until the last night when people were partying in the hall until very late and obviously without masking or social distancing. Hotel did nothing about the noise even after I called to complain. That was disappointing.
No blanket We practically froze No WiFi password
Beautiful hotel with an old San Juan charm. Comfortable rooms, the small pool and hot tub are great. Staff was friendly and went out of their way to help us on several occasions.
Gorgeous building and location. Very helpful staff.
Great location. Also great ambiance with the open courtyard and rooftop terrace. Some aspects of service were disappointing for the price (one set of towels for two people, mediocre bathroom toiletries, no recycling). Also the phone didn’t work.
This is an old classic Hotel upgraded perfectly to meet modern travelers needs. It is located near the best attractions and the staff is phenomenal.
Love the renewal of this very old property and location.
Wonderful location. Friendly staff. Beautiful hotel
Beautiful hotel. Staff were very friendly. Rooftop pool, hot tub and patio were very nice.
Beautiful spaces, friendly helpful staff. Maintaining a building this old must be a challenge, but it looks great. A bit more than we usually spend, but worth every penny.
Definitivamente la gente que que trabaja alli hace q el lugar sea mas agradable ,super amables
Located in Old San Juan, Hotel El Convento is next to popular attractions like San Juan Cathedral and San Juan Gate. This 58-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
All 58 individually decorated rooms feature refrigerators, coffee makers, and free bottled water. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Ceiling fans, safes, and ironing boards are other standard amenities.
At Hotel El Convento, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and free use of bicycles.
Great location and historical feel of Old San Juan. Good amenities with Bose speakers for great radio station listening. Pool and Jacuzzi on the rooftop although small is great for quick relax or if you are with kids. I wish they had a simple breakfast included for the price. Otherwise great stay!!!
Your entire staff from registration office, maintenance , restsurant, bar and all personnel were exceptional. I only wished the pool was bigger. The size is not well presented on the pictures.
Loved being in Old San Juan in a historic building. Loved the view from my room. They need to rewrite the description based on covid changes. The service was polite and helpful but super slow. We had a dead bug in our bed, but perhaps that is just life in the tropics. Stay for the location and the experience.
This hotel will create a lifetime of good memories.
Closest to all my areas of interest
It was a nice hotel with lots of character and I could just imagine nuns walking through the corridors back when it was still a convent. The beds were comfortable. It was quiet until the last night when people were partying in the hall until very late and obviously without masking or social distancing. Hotel did nothing about the noise even after I called to complain. That was disappointing.
No blanket We practically froze No WiFi password
