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Hotel El Convento

4.5 star property
VIP Access

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Photo gallery for Hotel El Convento

Front of property
Hallway
Garden Terrace | In-room safe, individually decorated, individually furnished, desk
Meeting facility
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

9.2 out of 10
Wonderful
(35 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Vista

Double Vista | In-room safe, individually decorated, individually furnished, desk

Double Vista

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Queen Vista | In-room safe, individually decorated, individually furnished, desk

Queen Vista

9.4 out of 10
Exceptional
(22 reviews)
  • Bay view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in Old San Juan, Hotel El Convento is next to popular attractions like Catedral Basilica Menor de San Juan Bautista and San Juan Gate. This 81-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Catedral Basilica Menor de San Juan Bautista - 1 min walk - 0.1 miles
  • San Juan Gate - 3 min walk - 0.2 miles
  • Port of San Juan - 7 min walk - 0.4 miles
  • Castillo de San Cristobal - 8 min walk - 0.5 miles
  • Castillo San Felipe del Morro - 10 min walk - 0.6 miles

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Factoría - ‬2 min walk
  • ‪Ostra Cosa - ‬2 min walk
  • ‪Nono's - ‬1 min walk
  • ‪Patio del Nispero - ‬1 min walk
  • ‪El Batey - ‬1 min walk

About this property

Hotel El Convento

At Hotel El Convento, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include meeting rooms, free use of bicycles, and a library.
Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Refrigerators, coffee makers, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Is a free cancellation option available at Hotel El Convento?

Hotel El Convento offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel El Convento?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Hotel El Convento on Apr 28, 2026 start from $378, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel El Convento?

This hotel is situated in Old San Juan, just steps from Catedral Basilica Menor de San Juan Bautista and Plaza de Armas, and within a short walk of Port of San Juan. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

Is there parking available at Hotel El Convento?

No, this hotel doesn't offer parking.

Does Hotel El Convento have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and in-room massages at this hotel.

Does Hotel El Convento feature a casino?

No, Hotel El Convento doesn't have a casino.

Will I find an indoor pool at Hotel El Convento?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel El Convento a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Hotel El Convento?

No, there isn't a spa tub at this hotel.

Does Hotel El Convento feature a restaurant that includes a breakfast menu?

Yes, Hotel El Convento serves a cooked-to-order breakfast for a surcharge each morning at Patio del Nispero.

Will Hotel El Convento allow pets to stay free of charge?

No, pets aren't allowed at Hotel El Convento.

Are there connecting rooms at Hotel El Convento?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel El Convento?

The closest major airport to Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU), which is 8.9 mi away (16 minutes by car).

Are there rooms with balconies at Hotel El Convento?

No, you won't find guestrooms with balconies at Hotel El Convento.

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1003 reviews
Rating 8 - Good. 164 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

julia

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily Woodrum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this historic site. Beautiful property, great location to restaurants, shopping, and El Moro. It can be difficult to find parking if arriving later in the day, some of the parking decks nearby were full when we checked.
Stayed 2 nights in Dec 2025

10/10 Excellent

John, Kernersville

Stayed 2 nights in Dec 2025

10/10 Excellent

Dennisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up staying here due to a bad VRBO Host experience. Hotel El Convent was AMAZING! The hotel is absolutely timeless and beautiful. The ONLY thing I would recommend for guests not to have is a car. If you decide to stay here, please do it, but don't rent a car. Either Uber or scooter around. Otherwise, great experience, customer service, cleaniness, attention, hospitality.....GREAT!!!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge was exceptionally friendly and welcoming, and we had a great stay overall. The only thing worth noting is that there is construction on one side of the hotel, which may cause some daytime noise.
Stayed 2 nights in Dec 2025

6/10 Okay

Veronika

Traveled with family
Disliked: Staff & service, amenities
The hotel caters to adults - couples. It is not family-friendly. Staff is clearly annoyed by larger families and children. Service is nonexistent, especially in the restaurant. We spend 2 hours on breakfast - first - waiting to be seated, then waiting that the order will be taken, and finally - for the food to be brought. There were several couples who were seated after us, and they all received food way before us. Breakfast vouchers included 2 drinks per person. When chilren ordered 2 juices - the waiter was very annoyed and said it was too much juice, and he can't remember everything we ordered. Either train your staff to work with families or clearly state that it is an adult-only hotel. Cute idea to use the vintage building with rich history, but with that come outdated amenities, mold, etc. Cleanliness is average. Location is great - in the middle of old town, but it is very-very noisy, with people yelling and singing outside until very late, and taxis cannot reach hotel - so you have to walk with your suitcases a couple of blocks
Stayed 2 nights in Dec 2025

10/10 Excellent

Marybel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was outstanding. The breakfast exceeded expectations with great quality and variety. The staff across the entire property was exceptional—consistently attentive, professional, and genuinely welcoming. Their service made our visit especially enjoyable. The hotel’s location is excellent—situated within easy walking distance of restaurants, historic sites, and all the key attractions in Old San Juan.
Stayed 2 nights in Dec 2025

8/10 Good

Yaqian

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Karla

Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Tennille

Stayed 2 nights in Dec 2025

6/10 Okay

Miguel A

Liked: Staff & service
Disliked: Amenities
Maintaining in general needs care and a lack of employees for services. The restaurant was the worst in town
Stayed 3 nights in Dec 2025

10/10 Excellent

DONALD, INVERNESS

Stayed 2 nights in Dec 2025

8/10 Good

Lu Ann

Liked: Cleanliness, amenities
This hotel stay would have received 5 stars if I had been informed of the main floor construction when I made the reservation. A timeless, beautiful hotel in a superb area of Old San Juan. I would stay here again when weddings aren't in full swing. A little tricky trying to get to one's room without stepping on the bride's gown and a bit noisy for this small hotel.
Stayed 7 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica Guzman

Stayed 1 night in Dec 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Esse hotel foi incrível!! Perto de tudo, e é o melhor hotel de Old San Juan. Lindo, restaurante bom, quartos lindos sem nenhum barulho ( pois meu sono é leve ), cama muito boa e confortável, nada a reclamar, vou voltar e pretendo ficar mais dias 2 noites não foram suficientes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anushka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel! The room was nice, though we saw some with better views, it was quiet, the courtyard was very nice for relaxing, the pool was tiny but actually worked out fine. They also have a hot tub next to the pool which is on the roof top. The location was perfect! It’s a fun, walkable City with lots of great food options! The staff were very nice and extremely attentive.
Stayed 2 nights in Nov 2025

10/10 Excellent

Virginia, New Iberia

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality to the best!!!
Stayed 1 night in Dec 2025

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and helpful. The hotel is strategically located.
Stayed 8 nights in Dec 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and charming Spanish boutique hotel. Staff was so helpful and breakfast was lovely. Definitely would return! Perfect location in old San Juan.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Nov 2025

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