Hotel El Convento

Luxury hotel with a fitness center and a 24-hour front desk

VIP Access

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Where to?

Dates

July 2025

August 2025

Relax by the pool surrounded by lush greenery and city views.

Meet in style with a long, rectangular table and a stunning garden view through the arched doorway.

Relax in style on this serene patio, surrounded by lush greenery and comfortable seating.

Stunning architecture with lush greenery and expansive outdoor spaces.

Two beds with matching headboards and decorative metal frames, set against a warm yellow backdrop with a view of lush greenery.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Breakfast available
Air conditioning

Explore the area

100 Cristo St, San Juan, 00901

Port of San Juan
‪7 min walk‬
Puerto Rico Convention Center
‪6 min drive‬
Pan American Pier
‪7 min drive‬
San Juan (SJU-Luis Munoz Marin Intl.)
‪15 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Garden Terrace

Wonderful

258 sq ft
Sleeps 2
1 Queen Bed

Junior Single Room

581 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Room, 1 Queen Bed

Wonderful

260 sq ft
Sleeps 2
1 Queen Bed

Deluxe Double Room, 2 Double Beds

Excellent

360 sq ft
Sleeps 4
2 Double Beds

Double Vista

Very good

355 sq ft
City view
Sleeps 4
2 Double Beds

Queen Vista

Wonderful

301 sq ft
Bay view
Sleeps 2
1 Queen Bed

Superior Room

Wonderful

260 sq ft
Sleeps 2
1 Queen Bed

About the neighborhood

San Juan

Located in Old San Juan, Hotel El Convento is next to popular attractions like Catedral Basilica Menor de San Juan Bautista and San Juan Gate. This 81-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

San Juan Gate - 3 min walk - 0.2 miles
Port of San Juan - 7 min walk - 0.4 miles
Castillo San Felipe del Morro - 10 min walk - 0.6 miles
Puerto Rico Convention Center - 6 min drive - 3.2 miles
Pan American Pier - 7 min drive - 3.4 miles

Getting around

Sacred Heart Station - 10 min drive
Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

‪El Batey - ‬1 min walk
‪Pira-Rum - ‬1 min walk
‪El Patio de Sam - ‬1 min walk
‪El Champi - ‬1 min walk
‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

Luxury hotel with a fitness center and a 24-hour front desk

At Hotel El Convento, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include meeting rooms, free use of bicycles, and a library.

Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Refrigerators, coffee makers, and ceiling fans are other standard amenities.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Similar properties

Enjoy the city view from this stylish living room with a comfortable chair and a convenient table.

Pool
Pet friendly
Free WiFi
Restaurant

$225 nightly

Aug 4 - Aug 5

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
A bar/lounge
A restaurant

Restaurants on site

Patio del Nispero

Things to do

Free bicycle rentals
Gym
Library
Outdoor pool

Family friendly

In-room babysitting (surcharge)
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Meeting rooms

Outdoors

Garden
Pool loungers
Terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

5 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Slippers
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-2:00 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Convento

Convento Hotel

El Convento

El Convento Hotel

El Convento San Juan

El Hotel Convento

Hotel Convento

Hotel El Convento

Hotel El Convento San Juan

Hotel El Convento Hotel

Hotel El Convento San Juan

Hotel El Convento Hotel San Juan

Frequently asked questions

Is a free cancellation option available at Hotel El Convento?

Hotel El Convento offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to see near Hotel El Convento?

This hotel is situated in Old San Juan, just steps from San Juan Gate and La Fortaleza, and within a short walk of Port of San Juan. You'll also find Pan American Pier and Condado Beach within a short drive.

Is parking available on site at Hotel El Convento?

No, there isn't parking at this hotel.

Does Hotel El Convento feature a casino?

No, Hotel El Convento doesn't have a casino.

Will I find an indoor pool at Hotel El Convento?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel El Convento good for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Hotel El Convento?

No, this hotel doesn't have a spa tub.

Does Hotel El Convento feature a restaurant that includes a breakfast menu?

Yes, Hotel El Convento serves a cooked-to-order breakfast for a surcharge each morning at Patio del Nispero.

Will Hotel El Convento allow pets to stay free of charge?

No, pets aren't allowed at Hotel El Convento.

Does Hotel El Convento have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel El Convento?

The closest major airport to Hotel El Convento is Luis Munoz Marin Intl. Airport (SJU), which is 8.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel El Convento?

No, you won't find guestrooms with balconies at Hotel El Convento.

Hotel El Convento Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Spencer

Jun 4, 2025

Stayed 1 night in Jun 2025

8/10 Good

Rosanne, Littleton

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

this is an old hotel that has been restored several times. As such, it is NOT a resort like you would get in "new" San Juan. What it doesn't have in bells and whistles it makes up for in warmth and charm. The staff go above and beyond, the location is unbeatable, and the old world ambiance makes for a wonderful stay. My only word of caution is do not drive to the hotel as there is no dedicated parking, and especially on weekends, parking can be a challenge. Will definitely stay there again!

Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Traveled with group

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is in Old St. Juan. It is an old convent, (17th century). There is a very large inner courtyard with shady cloisters on all four sides. The central area was full of plants and flowers and one very large old tree! A delightful place to stay and very comfortable. Excellent staff.

Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Traveled with partner

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great small historical 5 star hotel that once was a convent right in the heart of Old San Juan

Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

4/10 Poor

Lourdes

Traveled with family

Apr 8, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Property conditions hazard experienced

Service was great but the room conditions were not ideal there was a water leak through one spotlight on the shower ceiling I did not sleep the entire night hearing the sound of pouring water also an awful alergie because of the mold.

Stayed 2 nights in Apr 2025

2/10 Terrible

Margaret

Apr 5, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin, Stephens City

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The history in it and all around it is phenomenal

Stayed 3 nights in Apr 2025

8/10 Good

Matthew

Apr 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel had a historic feel but the VIP experience didn’t feel VIP other than one bottle of wine given at check in and turn down service in the evening. The food quality of the restaurant on the property is NOT good.

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner

Mar 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely boutique hotel. Convenient location, beautiful views, very nice staff. Rooms are simple but clean and comfortable. Enjoyed complimentary beach pass to beach hotel nearby. Highly recommend!

Stayed 4 nights in Mar 2025

10/10 Excellent

Ramez

Business traveler

Mar 28, 2025

Stayed 3 nights in Mar 2025

6/10 Okay

wilfredo

Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the Hotel but this time room was not ready in time.

Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful hotel. Historic but well maintained. All staff was friendly and helpful. Very walkable to shopping, restaurants and historic sites.

Stayed 4 nights in Mar 2025

10/10 Excellent

Sylvia

Traveled with group, Traveled with family

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place! Love it!

Stayed 4 nights in Mar 2025

4/10 Poor

Maria

Mar 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

The hotel is old No amenities… sheets and towels were not up to par… Could not access bill or voucher for parking which is 15 minutes away !!! Checking out … they were not serviceable or cared about our voucher or bill…, Expensive hotel with no real service …:

Stayed 2 nights in Mar 2025

8/10 Good

Shawn

Traveled with partner

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel in a great location. We could walk to many sites and restaurants. The daily wine reception was very nice.

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family

Mar 25, 2025

Liked: Property conditions & facilities, room comfort

Service really needs to improve to justify cost

This hotel is in the BEST location ever! It is a beautiful historical building with a really nice, relaxed vibe. However, the service really needs to improve to justify the very expensive rate and to make this hotel comparable to other luxury hotels. The front desk staff are not very helpful and every time you request something, it feels like you are a burden to the staff! The sheets are not spotless clean and we actually found spots on blankets twice! When you call the front desk for anything (e.g., extra towels, etc.) it's a hit-and-miss as to whether they will get you what you need! Overall, it's in a great location and a beautiful building but not top-notch service.

Stayed 6 nights in Mar 2025

10/10 Excellent

Lee

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property.

Stayed 1 night in Mar 2025

8/10 Good

Ruben

Business traveler

Mar 23, 2025

Liked: Property conditions & facilities, room comfort

Some employees very unresponsive but Still a great location and nice place to stay. Wine hour is great but limited wine supply. Coffee needs to be improved but is free.

Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen, Findlay

Mar 22, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Kennie

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location and beautiful architecture. Offers free water bottles, hot coffee and tea, and free wine and cheese. Soundproof is great.

Stayed 2 nights in Mar 2025

10/10 Excellent

joedh o

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El Convento is my Favorite Hotel in old san juan

Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Traveled with group

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in a great location in viejo San juan

Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good overall, but could not control air conditioning system from turning off in the middle of the night several times and turning on abruptly. Resting was a challenge for this reason. I love the location, food and service. Only thing I would change is being able to control my own air in the room and parking situation, if you are lucky you get parking in front but if it’s full the hotel offers no parking.

Stayed 2 nights in Feb 2025