Hotel Milano

2.0 star property
VIP Access

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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets
Front of property
Hallway
Panoramic Suite, City View | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, City View

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, City View

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Old San Juan within a 5-minute walk of Port of San Juan, Hotel Milano is within a few miles (5 km) of other popular sights like Condado Beach. The 31 rooms at this hotel include espresso makers, Smart TVs, and memory foam beds.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 3 min walk - 0.2 miles
  • Port of San Juan - 4 min walk - 0.2 miles
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.3 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel Milano features free WiFi in public areas and a water dispenser. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. This smoke-free hotel also has a TV in a common area.
Guests can expect 45-inch Smart TVs with satellite channels, along with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Espresso makers and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.
Property Registration Number 02-79-193983

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

What's there to do around Hotel Milano?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Calle Fortaleza, and within a short walk of La Fortaleza. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

How much does it cost to stay at Hotel Milano?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Milano on Mar 24, 2026 start from $201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Milano?

No, this hotel doesn't offer parking.

Does Hotel Milano have a casino on the premises?

No, Hotel Milano doesn't have a casino.

Will I find an indoor pool at Hotel Milano?

No, there is no indoor pool at this hotel.

Is Hotel Milano good for couples?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and a smart TV.

Does Hotel Milano have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Milano feature a restaurant that includes a breakfast menu?

No, Hotel Milano doesn't have a restaurant that serves breakfast.

Will Hotel Milano allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Milano.

Does Hotel Milano have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Milano?

The closest major airport to Hotel Milano is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Hotel Milano?

Yes, some guestrooms at Hotel Milano offer a furnished balcony/patio and may feature city views.

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 298 reviews
Rating 8 - Good. 50 out of 298 reviews
Rating 6 - Okay. 24 out of 298 reviews
Rating 4 - Poor. 13 out of 298 reviews
Rating 2 - Terrible. 9 out of 298 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aasha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient location
Stayed 1 night in Feb 2026

6/10 Okay

David

Lovely room. Location fine. Outrageous that why make you pay for early check in even though the room is ready.
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly, Leonardtown

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location was great for walking to the fort and restaurants.
Stayed 1 night in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
This is a new hotel located in the heart of old San Juan. Rooms were clean and staff were helpful
Stayed 1 night in Dec 2025

8/10 Good

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

LUIS

muy bueno
Stayed 3 nights in Nov 2025

2/10 Terrible

James

Disliked: Amenities
i was told that even though i couldn't check in until 4 in the morning the desk person told me to come anyway and they would give me a code to get into my room, so i got there and never received a code and had to wait outside on the side walk , no body would answer the phone and i didn't see anyone until 6 am , and she wouldn't let me check in either, she told me i would have to wait until 4pm , i could not wait 10 hrs for a room so i left and stayed somewhere else
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

KEVIN, Chelmsford

Liked: Amenities, property conditions & facilities
Great value
Stayed 1 night in Nov 2025

10/10 Excellent

Efrain

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot, the staff are incredibly friendly, and it is always clean!
Stayed 5 nights in Dec 2025

10/10 Excellent

Gile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the old part of downtown so everything is convenient.
Stayed 1 night in Dec 2025

6/10 Okay

Vicki

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Gary, Kitty Hawk

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Great room, friendly staff but the rest of the hotel was not ready for business. You list a bar and restaurant-NONE, the hotel is not completely finished. Nothing but a front desk in the lobby-no chairs, nothing. Rooms were very nicely finished, need tissues.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
The staff was very welcoming and helpful. Our room was immaculate, light and airy. Love the location in Old Town. Everything we wanted was nearby. Since they only recently reopened, the bar is not in place yet, but there were plenty nearby. We'll come back.
Stayed 2 nights in Dec 2025

10/10 Excellent

guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very quiet,modern and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

RAFAEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good all; excellent
Stayed 2 nights in Nov 2025

2/10 Terrible

patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Owen

Stayed 1 night in Dec 2025

10/10 Excellent

hang

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this place so much!It's a new hotel just open 6 months ago so everything looks very new. The room is big and has a small living room with a sofa, a coffee table, and some cabinets for storage. House keeping every day and people work here are very nice!
Stayed 4 nights in Nov 2025

2/10 Terrible

Miladys

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was awful, the room was not ready at. 4 pm we had to wait for another 40 minutes to get the room, then we got a room with no windows, I suffer from claustrophobia and I was told another room would cost me extra, so I decided to just stay there. Then there was a power outage and you can imagine how terrifying it was to be in total darkness for about 10 minutes, this was a nightmare for me, would not recommend.
Stayed 1 night in Nov 2025

8/10 Good

Bill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room very clean, good shower and near shopping and restaurants. Road closures made it impossible for taxi to get to the entrance. Need more chairs in lobby.
Stayed 1 night in Nov 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities
Staff was nice and the hotel was clean and charming.
Stayed 1 night in Nov 2025

10/10 Excellent

Gile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk.
Stayed 1 night in Nov 2025

10/10 Excellent

Vamshikrishna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless. Amenities were good. Staff was courteous. Walkable distance to lots of businesses. Food, desserts etc. No free parking, since its in the center of old sanjuan you have to walk and find street parking. Lots of traffic, tiny roads.
Stayed 3 nights in Nov 2025