Hotel Milano

2.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Port of San Juan
VIP Access

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Photo gallery for Hotel Milano

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets
Hallway
Hallway
Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets
Panoramic Suite, City View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed, City View

  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, City View

  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, City View

  • 400 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Old San Juan within a 5-minute walk of Port of San Juan, Hotel Milano is within a few miles (5 km) of other popular sights like Condado Beach. The 31 rooms at this hotel include espresso makers, Smart TVs, and memory foam beds.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Port of San Juan - 4 min walk - 0.2 miles
  • Pier 1 - 4 min walk - 0.3 miles
  • La Fortaleza - 7 min walk - 0.4 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel with a 24-hour front desk, 3-minute walk to Port of San Juan
Hotel Milano features free WiFi in public areas and a water dispenser. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. This smoke-free hotel also has a TV in a common area.
Guests can expect 45-inch Smart TVs with satellite channels, along with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Espresso makers and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.
Property Registration Number 02-79-193983

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

What's there to do around Hotel Milano?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Plaza de Armas, and within a short walk of La Fortaleza. You'll also find Condado Beach and Pan American Pier within a short drive.

How much does it cost to stay at Hotel Milano?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Milano on Nov 29, 2025 start from $210.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Milano?

No, this hotel doesn't offer parking.

Does Hotel Milano have a casino on the premises?

No, Hotel Milano doesn't have a casino.

Will I find an indoor pool at Hotel Milano?

No, there is no indoor pool at this hotel.

Is Hotel Milano good for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, a rainfall showerhead, and a smart TV.

Are there hot tubs at Hotel Milano?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel Milano feature a restaurant that includes a breakfast menu?

No, Hotel Milano doesn't have a restaurant that serves breakfast.

Will Hotel Milano allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Milano.

Does Hotel Milano have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Milano?

The closest major airport to Hotel Milano is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (30 minutes by car).

Can I book a room with a balcony at Hotel Milano?

Yes, some guestrooms at Hotel Milano offer a furnished balcony and may feature city views.

Hotel Milano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 111 reviews
Rating 8 - Good. 13 out of 111 reviews
Rating 6 - Okay. 10 out of 111 reviews
Rating 4 - Poor. 4 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Room was neat and clean. Door was secure with two locks. Stay friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Charlene

Liked: Cleanliness, property conditions & facilities
Great staff and Room was comfy , great location
Stayed 1 night in Oct 2025

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruben

Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the hotel. It was kept clean everyday. My only thing was that my room didn’t have any windows and not enough furniture. It didn’t a table to eat on and not enough chairs. Other than that, my stay was excellent
Stayed 4 nights in Aug 2025

2/10 Terrible

Lucairy, Greeley

Disliked: Staff & service, property conditions & facilities
👎
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning front desk staff was simply amazing. There was a power outage, in the entire area, on morning of my departure and the ladies could not have been any nicer or more accommodating. This hotel is clearly owned by an individual vs a chain; it was so nice receiving such care.
Stayed 1 night in Aug 2025

8/10 Good

Jolie

Liked: Cleanliness, amenities, property conditions & facilities
A very clean hotel and a beautiful room. The only downside is that if you get the 5th floor, you have to carry your luggage up the stairs since the elevator only goes up to the 4th floor. The room itself was very nice and fully equipped
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central to Old San Juan, and the staff was friendly. I had a really good experience there.
Stayed 1 night in Aug 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Caprece

Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto la estadía !
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower leaks all over the floor. Bad design with no door. The shower head is too high to the ceiling needs to be lowered. And had some Oder coming from the sink. But the place was nice and very quiet. I would stay there again
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, safe, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! I would come back
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay for the price. Staff was very helpful and kind. $5 daily parking down the road even on weekends. My wife was feeling a bit under the weather last day and they were kind enough to extend our check out an hour. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

CYNTHIA

Stayed 1 night in Jul 2025

10/10 Excellent

Fernanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the heart of Old San Juan. You’re within minutes of shopping, restaurants and El Moro.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Bed was very comfy, good shower, nice amenities and the staff was so friendly! In the heart of San Juan I would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Rissell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very accesible hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Aug 2025

10/10 Excellent

SEIF, GLENDALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property I believe was just renovated very close to La casita a lot of walkable bars and good restaurants next door. Friendly staff 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Jordon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Aug 2025