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Abitta Condado

3.0 star property
Family-friendly hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Abitta Condado

Panoramic Room, Multiple Beds, Balcony, Lagoon View | Terrace/patio
Gym
Standard Double Room, 2 Queen Beds, Balcony, Lagoon View | Pillowtop beds, in-room safe, individually decorated
Beach nearby, sun loungers, beach umbrellas, beach towels
Outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
4 Calle Clemenceau, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Place, Condado Beach
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillowtop beds, in-room safe, individually decorated

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

Standard Room, 1 King Bed, Roll-in Shower, Ground Floor | Pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Pillowtop beds, in-room safe, individually decorated

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Pillowtop beds, in-room safe, individually decorated

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, Multiple Beds, Balcony, Lagoon View

Panoramic Room, Multiple Beds, Balcony, Lagoon View | Pillowtop beds, in-room safe, individually decorated

Panoramic Room, Multiple Beds, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

Standard Double Room, 2 Queen Beds, Balcony, Lagoon View | Pillowtop beds, in-room safe, individually decorated

Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lagoon View

Pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Condado within 2 miles (3 km) of Puerto Rico Convention Center, Abitta Condado is within a few miles (5 km) of other popular sights such as Jose Miguel Agrelot Coliseum. This 3-star hotel has 99 guestrooms and offers an outdoor pool, free in-room WiFi, and a hot tub.

What's nearby

  • Parque La Ventana al Mar - 1 min walk - 0.1 miles
  • Atlantic Beach - 3 min walk - 0.2 miles
  • Casino del Mar at La Concha Resort - 4 min walk - 0.3 miles
  • Condado Beach - 14 min walk - 0.8 miles
  • Puerto Rico Convention Center - 4 min drive - 1.7 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪El Refrán - ‬4 min walk
  • ‪Kāne - ‬1 min walk
  • ‪Waffler Avenue - ‬4 min walk
  • ‪Stk - ‬3 min walk
  • ‪La Vergüenza Condado - ‬2 min walk

About this property

Abitta Condado

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
At Abitta Condado, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Valet parking is offered for USD 33.45 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this family-friendly hotel include a hot tub, meeting rooms, and a conference center.
50-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, safes, and phones are other standard amenities.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Roll-in shower (60 inches wide)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 43.60 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Canario Lagoon
El Canario Lagoon Hotel
El Canario Lagoon Hotel San Juan
El Canario Lagoon San Juan
El Canario By The Lagoon Hotel San Juan
El Canario By The Lagoon Hotel
El Canario By The Lagoon San Juan
El Canario By The Lagoon Hotel San Juan

Frequently asked questions

Are free cancellation options available at Abitta Condado?

Abitta Condado provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see around Abitta Condado?

This hotel is situated in Condado within a short 12-minute walk of Condado Beach and also 6 minutes on foot from Casino del Mar at La Concha Resort. You'll also find Pan American Pier and Port of San Juan within a short drive.

Will I be able to park at Abitta Condado?

Yes, valet parking is offered for USD 33.45 per night with in/out privileges.

Does Abitta Condado include a casino at the property?

No, Abitta Condado doesn't have a casino.

Will I find an indoor pool at Abitta Condado?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Abitta Condado?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a free nearby beach club.

Does Abitta Condado have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Abitta Condado feature a restaurant that includes a breakfast menu?

No, Abitta Condado doesn't have a restaurant that serves breakfast.

Will Abitta Condado allow pets to stay free of charge?

No, pets aren't allowed at Abitta Condado though service animals are welcome.

Are there connecting rooms at Abitta Condado?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Abitta Condado?

The closest major airport to Abitta Condado is Luis Munoz Marin Intl. Airport (SJU), which is 5.9 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Abitta Condado?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lagoon or city views.

Abitta Condado Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 96 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay in a Convenient Location – Would Return! I recently stayed at Abitta Hotel in Puerto Rico and overall had a great experience. The location is fantastic—very convenient and close to everything we needed, which made exploring the area super easy. The hotel has two towers side by side, and during our visit, they were undergoing some remodeling. I suspect that’s why only one of the buildings had working Wi-Fi, while the other didn’t. It was a bit inconvenient, but understandable given the renovations. Our room was clean and comfortable. The bed was cozy, and I especially appreciated the strong water pressure in the shower—it made for a really refreshing experience. That said, the sliding shower door didn’t stay shut properly, likely due to worn-out friction on the track. We had to get a little creative and use a towel to keep it closed, which worked fine. Despite that minor hiccup, I would definitely stay here again. The comfort, location, and overall vibe made it a worthwhile choice, and I’m sure the renovations will only improve the experience for future guests.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jaquelin

Stayed 2 nights in Aug 2025

10/10 Excellent

Durlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager and staff was really accommodating to me I had came off a cruise and was really tired and they allowed me to check in early it meant a lot
Stayed 1 night in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel tower-1 was outdated & partial under renovation. We requested to move to tower-2, which they assigned us an updated room. The staff (Alberto) & crew were very understanding & helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Angel Manuel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Jahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly. Would stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Ábitta are amazing
Stayed 5 nights in Aug 2025

8/10 Good

Cristina

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Lindsey

Traveled with group
Liked: Cleanliness, staff & service
The Abitta is a very well-priced hotel in the Condado neighborhood. It's a good value for the price per night of a room. However, there's a big difference between the quality of the rooms in the front/main building versus the back building. The hotel staff told me the back building used to be a different hotel that the Abitta recently bought and renovated but it in no way lives up to the quality of the rooms in the front building. I stayed in the back building and my room had several issues: 1. the shower didn't work properly (i had to pull the lever every which way to get it to turn on and then turn off and still it would drip); 2. the bathroom window was permanently cracked open and i couldn't close it or open it further; 3. the top lock on the inside of my door was missing the locking mechanism on the doorframe so the top lock didnt work at all; 4. the safe was an older model that was hard to operate and i locked myself out of it on my first night there; and 5. generally the room needed some renovation especially the bathroom. I will say the staff was extremely friendly and helpful anytime I needed something -- like how to troubleshoot the shower situation and when i locked myself out of the safe in my room (shout out to Oscar!). This is a great hotel to stay at but only if you're staying in the front/main building so I'd request that when booking and/or when checking in.
Stayed 2 nights in Aug 2025

8/10 Good

Cassandra, Cincinnati

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice place and the room was beautiful! We had issues with the TV. It would not work but it may have been due to the storm. The hot water was only lukewarm. We had a $25 coupon for the hotel next door but half the items were not available. They had a nice run punch. Area had a lot of restaurants, a casino, shopping which was all walkable.
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk service was wonderful. We appreciated the meal vouchers to use in the hotel and it was convenient to everything. Close the beach, casino and dining.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place . Will definitely come back !
Stayed 3 nights in Jul 2025

10/10 Excellent

Celestino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The services was incredible and prompt.
Stayed 1 night in Aug 2025

10/10 Excellent

Luisa Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my experience, we have problems with the AC the second night and they change our room immediately, the hotel was clean, you can find to many options around to dinner and I feel safe, the only think idk how the restaurant works with the 25 credit per night, I went to eat breakfast 2 avocado toast $14 each avocado was ( really brown) 2 coffees I think where $6 each I paid with the credit and I have to pay from my pocket 30 dollars! Other than that i love the hotel
Stayed 6 nights in Aug 2025

10/10 Excellent

Chelsea

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed! Gorgeous pool and hot tub!
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Cute but terrible service

This was not a good way to start our vacation in Puerto Rico. This hotel is understaffed and the staff who are there are not sufficiently trained. We arrived at 1:30am and it took ages to check in even though it was just us. We were assigned a room and walked in on a family sleeping! It took them awhile to find a new room, which separated our (mostly grown) kids from us in a separate building. Rather than treat the situation with concern and urgency, the front desk staff were laughing and telling the story to other staff! We had breakfast in the restaurant in the morning, and it took a full hour to get bowls of yogurt and oats. The server did warn us that the kitchen was slow bc she had only one cook but we couldn’t even get water or coffee. Clearly this hotel has been redesigned and it’s adorable but the staffing is not up to standards.
Stayed 1 night in Aug 2025

10/10 Excellent

Dustin

Stayed 1 night in Jul 2025

4/10 Poor

HERIBERTO, Philadelphia

Disliked: Amenities, property conditions & facilities
The property looks so good on pictures but in person is way different ( catfish )
Stayed 5 nights in Aug 2025

10/10 Excellent

Allana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good hotel with excellent staff — friendly, professional, and always willing to help. The property is clean, comfortable, and well-maintained, making for a pleasant stay. Excellent location. The only downside was the valet parking, which is handled by a subcontracted service. They were often unavailable when needed, requiring us to call and wait for service. Overall, I highly recommend the hotel itself, but the valet experience could use improvement.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

4/10 Poor

Joi

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in process was as smooth as it could be, but the hotel itself didn’t quite live up to the photos online. The walkways were cracked, sink drains were rusted, and the mattress was hard as a brick. There was a shared door between rooms, and we could hear everything from next door. We definitely budgeted on this hotel and got what we paid for. The daily $25 dining voucher was a nice perk. The dinner staff was excellent, the server was fantastic, and the food was delicious. Unfortunately, the breakfast/brunch crew wasn’t the same. We waited over an hour for food, and orders were still wrong. The staff overall was kind and welcoming, but if you’re looking for a quality hotel experience, I wouldn’t recommend staying here. Thankfully, my partner made our 3-day stay feel more comfortable despite the hiccups.
Stayed 3 nights in Aug 2025

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