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Recent guest reviews

The location was perfect in the middle of everything

Friendly staff. Clean and neat accommodation. Staff was very helpful.

I liked that it was close to the water and near by to everything. Last time the morning front desk person was not nice. This time all front desk staff were awesome.

i liked it proximity to the ashford st in el condado, within walking distances of most turist attractions, yet quite at night to allow you to sleep undisturbed.

Need a better breakfast........ that's all Nsjsbsusbuss

Location and close to beaches and shops !!!!!!!!!

The best part of the hotel was the location and the AC worked really well. Walking distance to the beach and tons of restaurants. That is the only thing I liked about it. The room was very old, not clean, you could see through the bed sheets and almost through the thin bath towels. The breakfast is what was expected from reading other reviews. We stayed here for 2 nights before a cruise. Our view out the window was of construction. My son said it looked like a new FortNight location. We were on the first floor. I should have asked for room higher but it was midnight after a very long day of travel.

The staff is great and the continental breakfast was excellent.

I like the location of the property. I was able to walk around the area with ease and enjoy many of the fun night spots. The two things I did not like about the hotel were the small twin size beds and no irons in the room. I wish I got a room with a bigger bed. I felt like I was in a college dorm room. But my biggest complaint was not having an iron. The whole hotel has to share one iron on the 1st floor of the hotel.. That would be ok with me if the one iron they had was of quality. If the hotel is going to have one iron they should have the best one.. I left the hotel with my clothes still being a little wrinkled. With that being said my stay was ok for the price and location, and the staff seemed friendly. My next stay I will explore another hotel.

Hotel was clean and the staff was superb. The hotel was close to the beach and restaurants

I loved the staff, price, location and the nearness to very good restaurants. The downside to the facility is the meager breakfast offering (too many carbs and no proteins) and the facility is just getting old and would probably benefit from a renovation. The poor quality of the roads around the facility (not the hotel's fault) is another distraction.

Positives: I think that the El Canario Lagoon hotel holds good value for its price. It's clean and safe. Staff are friendly and helpful. The complimentary, continental breakfast is adequate and gets one started for their day in PR. There is AC. Bathroom was fine. Negatives: AC unit in my room was noisy. While the ongoing fan can be "white noise", when the unit turned on to cool- it was noisy. The beds could be much more comfortable.

I like everything, the attention and everything was close tome

4 Calle Clemenceau San Juan

Hotel highlights

  • Walking distance to Casino del Mar at La Concha Resort and Condado Beach
  • Free WiFi in rooms and public areas
  • Rooftop terrace
  • 24-hour business center

Located in Condado within 2 miles (3 km) of Puerto Rico Convention Center, El Canario By The Lagoon is within a few miles (5 km) of other popular sights such as Jose Miguel Agrelot Coliseum. This 44-room hotel has free in-room WiFi, a rooftop terrace, and a 24-hour business center.


Rooms

All of El Canario By The Lagoon's 44 air-conditioned rooms provide refrigerators, safes, and phones. TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also included.


Property features

Guests of El Canario By The Lagoon enjoy a rooftop terrace, free WiFi in public areas, and a 24-hour business center. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Standard Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Penthouse, 2 Double Beds, Kitchenette

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for El Canario By The Lagoon

Everyone (31) Couples (10) Business (5) Family (12) Other (8) Friends (5)
4
Friends

The location was perfect in the middle of everything

By , from NYC on Mar 30, 2020

Review comment responded on Mar 31, 2020

Thank you for the review. Hope to see you back in the near future.

5
Everyone

By on Feb 6, 2020

Review comment responded on Feb 8, 2020

Thank you for your kind review, we hope to welcome you back very soon!

4
Business Business

Friendly staff. Clean and neat accommodation. Staff was very helpful.

By on Feb 5, 2020

Review comment responded on Feb 8, 2020

Thank you for your kind review. We hope to welcome you back very soon!

5
Everyone

By on Jan 24, 2020

Review comment responded on Jan 24, 2020

Thank you for your review! Hope we can see you again in the near future!

3
Everyone

By on Jan 23, 2020

Review comment responded on Jan 24, 2020

We appreciate every review as they help us improve, hope you can tell us more next time! Best regards from all of us at the hotel,

4
Family

I liked that it was close to the water and near by to everything. Last time the morning front desk person was not nice. This time all front desk staff were awesome.

By on Jan 21, 2020

Review comment responded on Jan 21, 2020

Thank you for choosing El Canario by the Lagoon for your recent stay in San Juan.

4
Everyone

By on Jan 18, 2020

Review comment responded on Jan 18, 2020

Thank you for your review, it helps us to always try our best!

5
Family with small children

i liked it proximity to the ashford st in el condado, within walking distances of most turist attractions, yet quite at night to allow you to sleep undisturbed.

By on Dec 23, 2019

Review comment responded on Dec 23, 2019

Thank you for your review! Happy Holidays!!

5
Everyone

By on Dec 19, 2019

Review comment responded on Dec 19, 2019

Happy Holidays!!

4
Everyone

Need a better breakfast........ that's all Nsjsbsusbuss

By on Nov 27, 2019

Review comment responded on Nov 30, 2019

We are sorry you did not enjoy our free Continental Breakfast, beside the normal Continental Breakfast usual offerings we have added freshly baked French pastries. Hope we can serve you in the future.

El Canario By The Lagoon

4 Calle Clemenceau, San Juan, 00907
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