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 San Juan •1 Room
 San Juan • 1 Room
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Sheraton Puerto Rico Hotel & Casino

4.0 out of 5.0
Overview Reviews Amenities & Policies
200 Convention Boulevard, San Juan,
1-844-663-2269
  • Walking distance to Pue...
  • Free WiFi and wired Int...
  • Onsite dining
  • Spa
3.9
out of 5
Average Guest Review
See all 294 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

Excellent beatifull place in love with the pool...i recomendation with al my heart

About the only missing piece is fridges in rooms. Everything else was pretty much excellent.

The food is amazing!! The room was nice and clean! The staff was soooo friendly. And I even won some money in the casino! This is the only hotel I stay in when I take my weekend getaway.

Pool small for how crowded it was. Proximity to attractions.

Everything great! Staff is awesome and the welcoming with Champagne a plus, I loved it

The best hotel I have ever stayed in! The food was great! The room was very clean. The staff was very friendly

Very close to everything in downtown , very easy to get to.

Staff was above and beyond in helpfulness and courtesy.

Great views and great staff front desk was very helpful the cafe was great for breakfast.

Nice that the area wasn't crowded , plenty of areas to walk

Very excellent hotel, it is expensive hotel, beautiful pool and scenario. There is parking available around the hotel, depend on your budget. Self parking is $19. Great location, no traffic since hotel is not located inside town. Few options of restaurants around. Ubber available. Enjoy!

Everything was perfect, except the last day the woman at the desk was extremely rude and nasty

200 Convention Boulevard San Juan

Hotel highlights

  • Walking distance to Puerto Rico Convention Center and Pan American Pier
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Isla Grande, Sheraton Puerto Rico Hotel & Casino is adjacent to Puerto Rico Convention Center and within a 15-minute walk of popular sights like Pan American Pier. This 503-room, 4-star hotel has a full-service spa, a casino, and 5 restaurants.


Dining

This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

A 40-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a spring water bath, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a coffee maker, and free local calls.


Property features

Guests of Sheraton Puerto Rico Hotel & Casino have access to a full-service spa, a casino, and an outdoor pool. Parking is available for USD 18 per night (USD 25 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a 24-hour fitness center, free WiFi in public areas, and a conference center.

Room options

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4
$144* Per night/room Oct 29 - Oct 30

Club Room, 2 Double Beds

Full 2 | Sleeps 4

Suite, 1 Bedroom, Balcony, Bay View

King 1 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Presidential Suite, 1 King Bed, Jetted Tub, Bay View

King 1 | Sleeps 4

Guest reviews for Sheraton Puerto Rico Hotel & Casino

Everyone (68) Couples (105) Business (23) Family (55) Friends (21) Other (20)
3
Everyone

By on Sep 30, 2019

Review comment responded on Oct 1, 2019

Thank you for staying with us. We appreciate your feedback!

5
Friends Families

Excellent beatifull place in love with the pool...i recomendation with al my heart

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Thank you for choosing the Sheraton PR Hotel & Casino! We hope to have you with us soon!

2
Everyone

By on Sep 8, 2019

Review comment responded on Sep 9, 2019

Thank you for your feedback. Allow me to please apologize as we fell short in meeting your expectations in some areas. Thank you for taking the time to write your concerns and allowing us to better our service.

5
Everyone

By on Sep 8, 2019

Review comment responded on Sep 9, 2019

Thank you for staying with us. We appreciate your feedback!

4
Everyone

About the only missing piece is fridges in rooms. Everything else was pretty much excellent.

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thank you for staying with us. We appreciate your feedback!

5
Everyone

By on Aug 24, 2019

Review comment responded on Aug 30, 2019

Thank you for staying with us. We appreciate your feedback!

1
Everyone

By on Aug 20, 2019

Review comment responded on Aug 30, 2019

Thank you for staying with us. We appreciate your feedback!

5
Everyone

By on Aug 14, 2019

Review comment responded on Aug 15, 2019

Thank you for staying with us. We appreciate your feedback!

5
Partner Couples

The food is amazing!! The room was nice and clean! The staff was soooo friendly. And I even won some money in the casino! This is the only hotel I stay in when I take my weekend getaway.

By on Aug 13, 2019

Review comment responded on Aug 15, 2019

Thank you for staying with us. We appreciate your feedback!

3
Families

Pool small for how crowded it was. Proximity to attractions.

By on Jul 13, 2019

Review comment responded on Jul 15, 2019

Thank you for staying with us. We appreciate your feedback!

Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan, 00907
url importing https://www.orbitz.com/San-Juan-Hotels-Sheraton-Puerto-Rico-Hotel-&-Casino.h2935885-p2.Hotel-Reviews