Skip to main content
Beginning of main content
  • Free WiFi in rooms and ...
  • Onsite dining
  • Outdoor pool
  • Concierge services

Recent guest reviews

The hotel is literally steps away from the beach. The staff was very friendly and helpful. The spanish decor is amazing if you are into that style.

I loved that this hotel gave me a pure Puerto Rico experience, the room is beautiful with a scenery of the beach and ocean the food was amazing and the humbleness of the workers was a beautiful thing as well very nice polite and welcoming. I will definitely be back there later this year.

I won't be staying there again i was a little disappointed about the room

Well the review is on the wind chimes boutique hotel since I was moved there. Wind chimes was excellent with friendly staff.

I had stayed once before at this hotel and hada very enjoyable stay. The building itself is a gem. This time I had a very small room on the third floor. The drapes were falling apart. The walls needed paint. The air conditioner was very noisy. The terrace on the third floor had trash and the floor needed a good scrubbing. There is no parking. Parking on the street is almost non existent. Although pet friendly, you need to bring a health certificate for your pet. On the positive side, most of the staff is friendly and helpful.

no parking. public parking garage is 40.00 per day. The nights stay was booked through Orbitz and the hotel charged me again for the nights stay.

Besides the hotel being a one building away from the beach, this place is terrible. Avoid at all cost

Some of the staff was very nice. Otherwise, never again. I did not pay for the cheapest room as it was supposed to be the Deluxe but the cheapest is exactly what I got. The window in front of the room (206) had a huge crack several feet long. They put a sign on the glass that read to beware of the cracked glass. Ok, so I need to beware of it? If you see it is there, why don't you fix it??? If that glass breaks completely and it falls to the first floor it could kill someone! The walls were dirty and seemed like they had not been painted in 10 years.The floor was dusty when I walked in. When I went into the bathroom to put my toiletries away it wreaked of old bleach as if they had sprayed the shower with it and just left it on. There is no closet. The safe, if you can imagine this, is attached to the wall but down on the floor. The TV had horrible reception and very few channels, most of which were local Spanish anyway. When I noticed there was nothing in there to iron with (how could there be, there is no way they can fit it anywhere), I went to the desk where I was given an old iron and told they do not have ironing tables at all. So this is not just me, they don't have any for any guests. So I could not wear the two linen outfits that I brought. How in the world do you iron without an ironing board? The parking situation is beyond the worst. There is none so if you get stuck having to stay here, do not rent a car because you will be fortunate if you ever get to find one.

The room was clean and comfy. Fan was dirty and tv needs an upgrade.

Hotel must improve front desk and additional personnel,one person is not enough, and at least bottled water should be available in room

The Acacia was one of the few hotels operating just 2 weeks after the aftermath of hurricane Maria. We had power, water and an excellent staff. Another remarkable facet of our stay was the restaurant Niche. 5 stars in anyone's book - 6 in ours in view of the circumstances. We visit Condado several times a year and typically stay at La Concha. Our new home will be Acacia. Incredible people shining through unspeakable circumstances.

Hotel and hotel staff was great except one hostess. walked straight into our room as if she was staying there when we lost our room key.

Good location, accommodating staff. Could use seating around the pool

They didn't accept me without my dog medical records and the dindt specify that in the booking information and now im still waiting for their response for a refund.

The bathroom water do not run well and they need more cleaning

Cute hotel with very nice lobby and pool areas, and trendy restaurant within, all located in a relatively nice area of San Juan. The room was disappointing in comparison to the lobby, with relatively poor maintenance and the very cheapest soap and shampoo. Nonetheless, we are keeping it on our list of options should we ever need to stay outside Old San Juan again.

We were really excited about our last nights stay in amazing city San Juan, at this Acacia Boutique Hotel. Loved the colors of the lights, the art on the walls, the wall paintings, how close it was to the beach, that there was a classy restaurant in the same building. I wish the breakfast was included, but at least one could buy it right there and the menu seemed good. The room was comfortable, clean and I loved the design. Our room was right by the hot pool and that was cool! There was lots of good eats around as well as bars and the staff was friendly. Two pretty major things I was not happy about at all was arriving late at night and realizing that there was hardly any PARKING. In fact none. The valet parking was only for the Niche restaurant and that was a total bummer. Most streets around are packed full and lots of yellow zones. I mean, it worked out and we were fine, but for the hotel to figure out at least 10-20 spots of parking would be amazing! The only other two complaints was that there was no little fridge in our room, super annoying since we wanted our Medalla beers cold and we wanted to buy food for our flight and yeah, just have a little hotel fridge. Please consider them in rooms, so helpful. We had to waste a lot of food and also felt bad leaving a gross cooler bag of spoiled food in our room as we were leaving. The hot pool could be cleaner and the main pool was at the other hotel. Not a biggie however and I would recommend this cute little hotel.

8 Taft Street San Juan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Concierge services

Located in Parque within 2 miles (3 km) of Condado Beach, Acacia Boutique Hotel is within a few miles (5 km) of other popular sights such as Carolina Beach. This 3-star hotel has 21 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a English breakfast is served for a fee each morning from 7 AM to 11:00 AM.


Rooms

Acacia Boutique Hotel's 21 rooms are individually decorated and provide free local calls, ceiling fans, and safes. Guests can expect free WiFi and 26-inch LCD TVs with cable channels. Free toiletries are also standard.


Property features

Acacia Boutique Hotel offers an outdoor pool, a spa tub, and free WiFi in public areas. The front desk has multilingual staff that can help with tours/tickets and dry cleaning/laundry. Other amenities at this beach hotel include a terrace, laundry facilities, and wedding services.

Room options

Best Available Room

Full 1 | Sleeps 2

Deluxe Room

Queen 1 | Sleeps 2

Double Double

Full 2 | Sleeps 4

Romantic Exclusive

King 1 | Sleeps 3

Guest reviews for Acacia Boutique Hotel

Everyone (17) Couples (30) Business (1) Family (4) Other (8) Friends (3)
4
Everyone

The hotel is literally steps away from the beach. The staff was very friendly and helpful. The spanish decor is amazing if you are into that style.

By on Oct 9, 2019

Review comment responded on Oct 11, 2019

We are so glad to hear that you had a great stayed with us!!!!!! Looking forward to have you back soon!!!!! Best regards, Liselle Acacia Boutique Hotel

5
Partner Couples Families

I loved that this hotel gave me a pure Puerto Rico experience, the room is beautiful with a scenery of the beach and ocean the food was amazing and the humbleness of the workers was a beautiful thing as well very nice polite and welcoming. I will definitely be back there later this year.

By on Sep 10, 2019

2
Everyone

I won't be staying there again i was a little disappointed about the room

By on Aug 31, 2019

4
Everyone

By on Aug 13, 2019

4
Partner Couples

Well the review is on the wind chimes boutique hotel since I was moved there. Wind chimes was excellent with friendly staff.

By on May 15, 2019

Review comment responded on May 15, 2019

What a review! In behalf of the sister property, we really appreciate you taking the time to write about your stay with us. It is very fulfilling when we are recognized by our efforts and commitment to our guests. If it can be done, our staff will definitely make it happen. Thank you for encouraging others to take a look at our boutique hotel. We would love to host you again, should your travels bring you back to San Juan.

2
Families

I had stayed once before at this hotel and hada very enjoyable stay. The building itself is a gem. This time I had a very small room on the third floor. The drapes were falling apart. The walls needed paint. The air conditioner was very noisy. The terrace on the third floor had trash and the floor needed a good scrubbing. There is no parking. Parking on the street is almost non existent. Although pet friendly, you need to bring a health certificate for your pet. On the positive side, most of the staff is friendly and helpful.

By on Mar 2, 2019

Review comment responded on Mar 7, 2019

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We apologize for the shortcomings you experienced and we're currently taking steps to upgrade some of the rooms. Unfortunately we can not identify your reservation nor the description of the room you booked. For your convenience we offer, upon availability, room upgrades that surely will suit your needs. We love pets and are welcome all those weighing less than 40 pounds at $25 per night. Service dogs are welcome at no charge. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Remember that we need to compliance with all local laws and regulations. Pets mus be on a controllable leash at all times when outside the guest room and a kenel is require for pet to stay in the room. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments on our hospitality and customer service. Therefore, comments like yours will definitely motivate us to further strive for excellence. We certainly look forward to your next visit.

1
Everyone

no parking. public parking garage is 40.00 per day. The nights stay was booked through Orbitz and the hotel charged me again for the nights stay.

By on Jan 31, 2019

Review comment responded on Feb 3, 2019

I'm sorry you have been charged twice for the nights stay. We wish you would have addressed this with us directly as we would have refunded you the extra paid amount and should be showing up on your online banking within 2-3 business days. Since yours is an anonymous we can not follow on your status nor confirm this information. We apologize again for the inconvenience. Acacia is a boutique hotel with street parking available. On high season the parking became very demanding; first come first serves. Our description in all social medias specified that we do not have private parking. Hope your stay with us was otherwise enjoyable and hope to see you back some day.

4
Everyone

By on Jan 23, 2019

Review comment responded on Jan 23, 2019

Thank you for taking the time to leave us such a great review. Most people don't bother to leave reviews about positive experiences unincentivezed, and that's why we appreciate your sharing with us. It's only when we recieve such positive feedback, do we rest knowing that we have done our jobs well. We will strive to deliver great experiences consistently, please do come again.

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 9, 2019

Thank you so much for your 5 stars review. It is great to hear your kind appreciation. We are very happy that you had a great stay at our Acacia Boutique Hotel. Thanks for sharing with us and we wish you a Happy New Year 2019!

1
Everyone

Besides the hotel being a one building away from the beach, this place is terrible. Avoid at all cost

By on Dec 25, 2018

Review comment responded on Dec 27, 2018

We want to sincerely apologize for your negative experience in our Acacia Boutique Hotel. However, we'd like to learn more about your situation and what exactly happened. As you can see in other reviews, our top commitment is to make customer feel like at home. So, please contact us directly. We look forward to hearing from you soon. Happy Holidays 2018!

Acacia Boutique Hotel

8 Taft Street, San Juan, 00911
url importing https://www.orbitz.com/San-Juan-Hotels-Acacia-Boutique-Hotel.h1127075-p2.Hotel-Reviews