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Recent guest reviews

The staff, especially Raquel was wonderful and helpful in every occasion. The negative: No safety box in the room or in the reception. The room has no windows to the outside and the lights in the room were not bright so it was difficult to see well. The property is in an excellent location. Having a dehumidifier in the room made a difference between a soggy stay and a comfortable experience. Thanks Raquel.

Practically next to the beach

Interesting, authentic, comfortable, and distinctive space -- not the "normal" modern hotel. For me, that's a big plus. Small but very cool pool with view of the beach, about a block away. And the staff were super friendly and helpful, even at 4am checkin. Restaurant was closed still, but lots of options within short walking distance. No parking at property, but street parking nearby.

Very small bdrm and bath—no place to put anything. Suitcases had to go on top of the bureau so no counter space. Bathroom had only very narrow shelf. Very small bars of soap. Hard bed and 2/3 of the time, no one seemed to be staffing the front desk

I need tell you to listen to the reviews that is the best thing for you to do this was the worst property I’ve ever stay on when I first came to the property my plane arrived at 2 o’clock in the morning they refused to let me check in until 4 o’clock the next day even though a couple was leaving out of the establishment and someone that was staying there also allowed me to stay in a room they did not want me to get the key the staff was very rude the only one who was not rude was the girl and her girlfriend the walls were full of mold did not match anything that was tore through the pictures I did not even receive the wrong that I pay for the restaurant was closed due to low staff rolling towels and they kept running back-and-forth across the street to where I was not able to even get in my room for over two hours this was the worst experience ever

It was a basic place but the staff wasn’t really accommodating and did the bare minimum if that. I wanted to love it. Disappointed

Super nice reception and friendly service. Hotel is nice and the pool is heated. Rooms are clean and there is an ice machine available.

It was a cute hotel in a great location for a decent price. The staff was very kind and i enjoyed the decorations/artwork in the hotel. The only thing i had hoped for was a warm shower, which it did not have.

No parking sucks in that area

We Love it from start to finish

Staff hangs

The room was very nice and the shower was stone…we were impressed. The pool was beautiful and the water was nice and warm!!! Next time I’ll come with my man. It had couple vibes!

DO NOT BOOK HERE!!!!!This was the absolute WORST experience I have EVER had. The day we checked in they put us in a dirty room (during the surge of COVID-19). The hotel staff told us that they are fully booked and that they don’t have another clean room to move us too and no housekeeping on site until the morning. We paid for and “ocean view” but received a side view. The sliding glass door was shattered so you couldn’t even see out if we did have a “ocean view”.They never offered us a stay at any of their sister properties. So we cleaned as much as we could with the little bit of sanitizing wipes that we could. After we went to dinner and came back we roll back the comforter and there were PUBIC HAIRS and sand in our bed. The hotel NEVER took responsibility and long story short we ended up in another hotel and are still fighting double charges from the hotel.

Very nice place to stay. Very convenient close to the beach and lot of restaurants around. Very close to everything. If you want a place to sleep and explore during the day I recommend it.

Wasn’t what I thought it would be very disappointing

Walk to beach

I liked how close it was to the beach. I didn’t like that the sheets didn’t fit the bed, there were no amenities, the room was small. If you want towels you need to take dirty ones to the front desk to get new ones. Soaps in the room? Go ask for some. A phone in the room to call the front desk? Nope.

8 Taft Street San Juan

Hotel highlights

  • Close to Casino del Mar at La Concha Resort
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services

Located in Santurce within a mile (2 km) of Casino del Mar at La Concha Resort, Acacia Boutique Hotel is within 2 miles (3 km) of other popular sights such as Condado Beach. This 3-star hotel has 21 guestrooms and offers an outdoor pool, free in-room WiFi, and a spa tub.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

All 21 soundproofed rooms provide free local calls, ceiling fans, and safes. Guests can expect free WiFi and 26-inch LCD TVs with cable channels. Free toiletries are also available.


Property features

Guests staying at Acacia Boutique Hotel enjoy an outdoor pool, free WiFi in public areas, and a spa tub. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a terrace, laundry facilities, and a garden.

Room options

Best Available Room

1 Double Bed | Sleeps 2

Double King

2 King Beds | Sleeps 6

King Deluxe Accessible

1 Queen Bed | Sleeps 2

Queen Ocean View

1 Queen Bed | Sleeps 2

Guest reviews for Acacia Boutique Hotel

Everyone (25) Couples (21) Family (10) Other (2) Friends (2)
3
Partner Couples

The staff, especially Raquel was wonderful and helpful in every occasion. The negative: No safety box in the room or in the reception. The room has no windows to the outside and the lights in the room were not bright so it was difficult to see well. The property is in an excellent location. Having a dehumidifier in the room made a difference between a soggy stay and a comfortable experience. Thanks Raquel.

By , from New York on Apr 21, 2022

Review comment responded on Apr 30, 2022

Thank you for your review, we hope to see you soon with your family and friends

2
Partner Couples

Practically next to the beach

By on Apr 9, 2022

Review comment responded on Apr 11, 2022

Thank you for your feedback

5
Partner Couples

Interesting, authentic, comfortable, and distinctive space -- not the "normal" modern hotel. For me, that's a big plus. Small but very cool pool with view of the beach, about a block away. And the staff were super friendly and helpful, even at 4am checkin. Restaurant was closed still, but lots of options within short walking distance. No parking at property, but street parking nearby.

By , from Kingston on Mar 19, 2022

Review comment responded on Mar 21, 2022

thank you for your feedback

3
Partner Couples

Very small bdrm and bath—no place to put anything. Suitcases had to go on top of the bureau so no counter space. Bathroom had only very narrow shelf. Very small bars of soap. Hard bed and 2/3 of the time, no one seemed to be staffing the front desk

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

thank you for letting us know

1
Family

I need tell you to listen to the reviews that is the best thing for you to do this was the worst property I’ve ever stay on when I first came to the property my plane arrived at 2 o’clock in the morning they refused to let me check in until 4 o’clock the next day even though a couple was leaving out of the establishment and someone that was staying there also allowed me to stay in a room they did not want me to get the key the staff was very rude the only one who was not rude was the girl and her girlfriend the walls were full of mold did not match anything that was tore through the pictures I did not even receive the wrong that I pay for the restaurant was closed due to low staff rolling towels and they kept running back-and-forth across the street to where I was not able to even get in my room for over two hours this was the worst experience ever

By on Mar 2, 2022

Review comment responded on Mar 2, 2022

thank you for your feedback

1
Family

It was a basic place but the staff wasn’t really accommodating and did the bare minimum if that. I wanted to love it. Disappointed

By on Mar 1, 2022

Review comment responded on Mar 1, 2022

thank you for your feedback

5
Friends

Super nice reception and friendly service. Hotel is nice and the pool is heated. Rooms are clean and there is an ice machine available.

By on Feb 23, 2022

Review comment responded on Feb 23, 2022

Thank you so much for your review! We are glad you've enjoyed your stay with you su and hope to have you again as a welcomed guest

5
Everyone

It was a cute hotel in a great location for a decent price. The staff was very kind and i enjoyed the decorations/artwork in the hotel. The only thing i had hoped for was a warm shower, which it did not have.

By , from Candler on Jan 27, 2022

Review comment responded on Jan 28, 2022

Thank you for your feedback

3
Partner Couples

No parking sucks in that area

By on Jan 4, 2022

Review comment responded on Jan 4, 2022

Thank you for the review. We are sorry you feel this way. We are aware though that you did enjoy our wonderful property and our easy access location to the beach.

5
Family

We Love it from start to finish

By , from Gary on Nov 22, 2021

Review comment responded on Nov 22, 2021

thank you for your feedback

Acacia Boutique Hotel

8 Taft Street, San Juan, 00911
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