The resort was beautiful! Everything was perfect.
What I enjoyed most about the property was it's overall beauty. The staff service was outstanding. Though there was an issue with mold found in my room. It was not recognized until my final day. The humidity is very high in the rooms and moisture creates mold. The front desk staff was informed and pictures accompanied. He was genuinely apologetic and offered a room credit which was appreciated. I would gladly stay again but would certainly check my room for mold upon check-in due to the moisture in the room.
I did not get to enjoy one minute of this trip!! I was supposed to be kept informed about my trip and did not ever hear from You!! The property emailed me at 10:30, the day we were coming and I was in the air, on my second flight to get there!! When we arrived at the property, we were told to Go to our room and do not come out!! They were on total lock down. We could look out the window and see the most amazing view ever but we’re Never allowed to walk inside the resort nor step out of our room!! We got there at 3 on Tuesday and Wednesday around 11 they told us they were shutting down and we had two hours to get out! I explained that I had called spirit to hopefully get a quicker flight home and all they had was 2:52 am We had to order room service while we were there and paid 80.00 for some pasta and two tacos then breakfast Wednesday morning it cost me 60.00 for me and my granddaughter to eat a simple breakfast!! I asked them to please let us stay until 12 to go back to airport So they agreed to let us stay til then and hooked us up with a lady to drive us to airport at midnight to fly out at 2:52. We got to airport at 12:30am and got back to dallas at 12:30pm. This was the worst time I’ve ever had on vacation and it cost me a fortune!!! I do Not feel I should have paid anything to be treated like I was in prison!!!
Towel persons left before swimming pool closed, very expensive bfast at $27 per head, staff tried to sell me amenities already included.
Everything was amazing! Drinks were great, staff was helpful and nice, room was beautiful
Even during the earthquake, the facility had its own generator to keep the electricity on!
The environment is ok as I expected for the price. The dinner is unexpected bad for the price. Most surprisingly, they charged us for extra 400 hundred dollars for the fee when checking out. One funny thing is that they even taxed us for the parking fee. we did not expect the hidden charges and tax in Puerto Rico.
Beautiful landscaping Nice/clean beach with ample lounge chairs/umbrellas
Overall very nice property. A little small but that is most likely due to the golf course taking up so much space. But room was great, beach is clean, pools are large, and staff is very accommodating.
I had an amazing time over my 3 day stay! I will be back next year and I will stay longer!
This resort was beautiful well kept house keeping was professional and the view was spectacular. We will be coming back here again.
Wyndham Rio Mar Casino is a short stroll from Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort, and other popular attractions like Carabali Rainforest Park are within a 10-minute drive. This 400-room, 4.5-star resort has 3 outdoor pools along with a golf course and a full-service spa. It's connected to the convention center in central Rio Grande and also close to Luquillo Beach.
Buffet breakfast is offered for a fee each morning from 6:00 AM to 11 AM. Savor a meal from the comfort of your room with room service.
The 400 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and free local calls are other standard amenities.
Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort features a golf course, a full-service spa, and 3 outdoor pools. Parking is USD 15 per night (USD 20 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 44 per person one-way. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this beach resort include a casino, a children's pool, and a fitness center.
The resort was beautiful! Everything was perfect.
Thanks for staying with us. We appreciate your feedback!
What I enjoyed most about the property was it's overall beauty. The staff service was outstanding. Though there was an issue with mold found in my room. It was not recognized until my final day. The humidity is very high in the rooms and moisture creates mold. The front desk staff was informed and pictures accompanied. He was genuinely apologetic and offered a room credit which was appreciated. I would gladly stay again but would certainly check my room for mold upon check-in due to the moisture in the room.
Thanks for staying with us. We appreciate your feedback!
I did not get to enjoy one minute of this trip!! I was supposed to be kept informed about my trip and did not ever hear from You!! The property emailed me at 10:30, the day we were coming and I was in the air, on my second flight to get there!! When we arrived at the property, we were told to Go to our room and do not come out!! They were on total lock down. We could look out the window and see the most amazing view ever but we’re Never allowed to walk inside the resort nor step out of our room!! We got there at 3 on Tuesday and Wednesday around 11 they told us they were shutting down and we had two hours to get out! I explained that I had called spirit to hopefully get a quicker flight home and all they had was 2:52 am We had to order room service while we were there and paid 80.00 for some pasta and two tacos then breakfast Wednesday morning it cost me 60.00 for me and my granddaughter to eat a simple breakfast!! I asked them to please let us stay until 12 to go back to airport So they agreed to let us stay til then and hooked us up with a lady to drive us to airport at midnight to fly out at 2:52. We got to airport at 12:30am and got back to dallas at 12:30pm. This was the worst time I’ve ever had on vacation and it cost me a fortune!!! I do Not feel I should have paid anything to be treated like I was in prison!!!
I apologize for everything you endured! We certainly wish things were very different, as the last thing we would wanted is for anyone to feel imprisoned. Executive Orders established from the government and certainly precautions had to be implemented intermediately. I hope you and your loved ones are safe during these times! We wish things can get back to normal promptly and you can get the vacation time you deserve!
Towel persons left before swimming pool closed, very expensive bfast at $27 per head, staff tried to sell me amenities already included.
Thank you for staying and sharing your feedback! I hope you and your loved ones are safe!
Thank you for staying! I hope you had a wonderful experience and return soon!
Everything was amazing! Drinks were great, staff was helpful and nice, room was beautiful
Than you for staying at our resort! I am very happy to know you had a great time and hoping you will revisit us in the near future!
We hope that you had a wonderful stay with us and will visit us again! Have a Grand Day! Regards,
Even during the earthquake, the facility had its own generator to keep the electricity on!
We hope that you had a wonderful stay with us. Thank You for sharing your feedback. We look forward to having you as our guest again! Regards,
The environment is ok as I expected for the price. The dinner is unexpected bad for the price. Most surprisingly, they charged us for extra 400 hundred dollars for the fee when checking out. One funny thing is that they even taxed us for the parking fee. we did not expect the hidden charges and tax in Puerto Rico.
Thank you for staying and providing your feedback! I apologize if you were made aware of any charges. We like to be transparent to avoid any surprises and also publish any fees and policies. Any fess associated to your reservation, can be located on your confirmation. Please feel free to reach out to me for any direct assistance. I hope you had a wonderful experience and return very soon!
Thank you for staying and sharing such a great rating! We hope you return very soon!