Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

4 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Suite (Governor) | Premium bedding, down comforters, pillowtop beds, in-room safe
Aerial view
Premium bedding, down comforters, pillowtop beds, in-room safe
4 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
6000 Rio Mar Boulevard, Río Grande, 00745-6100
  • Place, Luquillo Beach
    ‪3 min walk‬
  • Place, Wyndham Rio Mar Casino
    ‪4 min walk‬
  • Place, Wyndham Rio Mar Golf Course
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪37 min drive‬

Room options

Suite (Ocean)

7.4 out of 10
Good
(3 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(27 reviews)
  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Ocean)

9.0 out of 10
Wonderful
(36 reviews)
  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Pool)

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Pool View

8.2 out of 10
Very good
(20 reviews)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Rainforest)

8.6 out of 10
Excellent
(54 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Rainforest)

8.4 out of 10
Very good
(64 reviews)
  • 474 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Resort)

  • 475 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Rainforest Collection)

9.0 out of 10
Wonderful
(2 reviews)
  • 475 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible Bathtub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

8.0 out of 10
Very good
(2 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, Roll-in Shower (ADA Rainforest)

9.4 out of 10
Exceptional
(3 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Discovery Suite)

  • 1274 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite (Governor)

  • 1385 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (Rainforest)

  • 774 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Marbella Suite)

  • 1274 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Atlantic Suite)

  • 1386 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 1385 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub, Ocean View

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, Roll-in Shower (ADA Ocean)

  • 475 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Renovated, Rainforest)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Renovated, Pool)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Renovated, Ocean)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Rainforest, Renovated)

9.8 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Pool, Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Ocean, Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Renovated Pool)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Renovated Ocean)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Río Grande

Located in Mameyes II, Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is within a 5-minute walk of Wyndham Rio Mar Casino and within 15 minutes of other popular attractions like Luquillo Beach. This 270-room, 5-star resort has 4 outdoor pools along with a golf course and a full-service spa. It's connected to the convention center in central Río Grande and also close to Wyndham Rio Mar Golf Course and Carabali Rainforest Park.

What's nearby

  • Luquillo Beach - 3 min walk - 0.2 miles
  • Wyndham Rio Mar Casino - 4 min walk - 0.3 miles
  • Wyndham Rio Mar Golf Course - 8 min walk - 0.5 miles
  • Carabali Rainforest Park - 6 min drive - 2.5 miles
  • El Yunque National Forest - 11 min drive - 5.3 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 32 min drive

Restaurants

  • ‪La Parrilla Restaurant - ‬9 min drive
  • ‪La Frutera Las Flores - ‬5 min drive
  • ‪El Terruño Kiosko #20 - ‬8 min drive
  • ‪Rico Pan Bakery 2 - ‬4 min drive
  • ‪Lobby Bar at Wyndham Rio Mar - ‬7 min walk

About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Luxury resort on the beach, with 4 outdoor pools
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort features a golf course, a full-service spa, and 4 outdoor pools. Parking is USD 18 per night (USD 25 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 44 per person one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach resort include a casino, a children's pool, and a gym.
Guests can expect to find LCD TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Balconies, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Guests can play rounds at the 36-hole golf course. 4 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (USD 18 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 to 42 for adults and USD 16 to 26 for children
  • 2 beach bars
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 5 O'CLOCK SOMEWHERE BAR
  • Hole-in-One
  • Iguanas Cocina Puertorriq
  • PALIO SEAFOOD&STEAKHOUSE
  • ROOTS COASTAL KITCHEN

Things to do

  • 12 gaming tables
  • 152 slot machines
  • 36-hole golf course
  • 4 outdoor pools
  • 5 hot tubs
  • Art gallery
  • Bicycle storage
  • Bingo
  • Casino (7,500 square feet of space)
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Water sports equipment
  • Waterslide
  • Winery release events

Family friendly

  • 4 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Conference center (48,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 13 2025 to December 7 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Casino
  • Fitness facilities
  • Lobby
  • Spa

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per night
  • Dogs only
  • 2 total (35 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults, and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self parking fee: USD 18 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar and geothermal energy, plus a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Frequently asked questions

Is a free cancellation option available at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort on Nov 2, 2025 start from $377.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

This resort is situated in Mameyes II within a short 8-minute walk of Luquillo Beach and also 11 minutes on foot from Wyndham Rio Mar Golf Course. You'll also find Wyndham Rio Mar Casino and Mandara Spa at the Westin Rio Mar Beach Resort less than a mile away.

Is there parking available at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, secured valet parking is offered for USD 25 per night with in/out privileges. Accessible parking and bicycle parking are also available.

Is there a spa available at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, detox wraps, and hydrotherapy.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a casino at the property?

Yes, Wyndham Grand Rio Mar Rainforest Beach and Golf Resort has a casino that's 7500 square feet and includes 12 gaming tables, 152 slot machines, and bingo.

Is there an indoor pool at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools and 5 hot tubs. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

This beachfront resort offers many amenities for couples, including Champagne service as well as 2 beach bars and 4 outdoor pools.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a hot tub?

Yes, guests can enjoy 5 spa tubs at this resort.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a restaurant with a breakfast menu?

Yes, Wyndham Grand Rio Mar Rainforest Beach and Golf Resort has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort for a fee of USD 75 per pet, per night.

Are there connecting rooms at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

The closest major airport to Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is Luis Munoz Marin Intl. Airport (SJU), which is 23.7 mi away (32 minutes by car). Another top airport is Vieques (VQS-Antonio Rivera Rodriguez), which is around 24.8 mi away.

Are there rooms with balconies that I can book at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, every guestroom at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort comes with a balcony with some featuring ocean or pool views.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort host weddings?

There are wedding services available at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort if that's in your vacation plans.

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1316 out of 2189 reviews
Rating 8 - Good. 420 out of 2189 reviews
Rating 6 - Okay. 230 out of 2189 reviews
Rating 4 - Poor. 112 out of 2189 reviews
Rating 2 - Terrible. 111 out of 2189 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and very accommodating. The restaurants are great and pool area is cool as well as the daily activities they setup.
Stayed 4 nights in Jul 2025

10/10 Excellent

Grace, Humacao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. I enjoy going every year. The only thing I suggest they verify is the security guard st the entrance in the morning shift that lacks customer service. You expect to be welcome and the lady has attitude Problem.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and incredible service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

STEPHEN, Perkasie

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Stayed 4 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

RU

Stayed 2 nights in Jul 2025

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente experiencia no tengo queja bien profesional la gente bien agradable y amistosa la comida excelente con una variedad.. súper limpio el ambiente excelente y la propiedad confortable y conveniente
Stayed 4 nights in Jun 2025

10/10 Excellent

Beberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing staff! From Ms. Williams from Roots coastal kitchen. Javier from 5’oclock somewhere. To all the staff who treated me and my family as their own. What a phenomenal birthday. Thank you all. I highly recommend this hotel and look forward to returning soon with more family members.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family vacation

Every part of our trip was wonderful. The staff was incredibly friendly and helpful. The food was delicious. The amenities were awesome - especially the kid’s pool. Our room and the common areas were spotless. We loved every second of our trip and will definitely be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberlee Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. Our mini fridge would not stay cool nor door our room phone work, which is frustrating in a renovated room.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mohsena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort in PR. Beach is steps away from the hotel and the staff is incredible.
Stayed 4 nights in Jun 2025

6/10 Okay

Yonaiel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent. Many renovations going on so we had an older room. Service was ok but not great. Facilities are overall amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jun 2025

8/10 Good

JILL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dining choices are very limited, and extremely expensive. Plenty of bar food, not much available for dinner options. Lacks activities. Had to go off property for anything to do.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and beach were awesome. The staff was excellent and friendly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Cody, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort, as a whole, and staff were amazing! The carpet could use updating and the room had a bit of a different smell to it (not musty, but damp...hard to explain) and the balcony door would stick a bit opening and closing. But it was a wonderful place to stay with good food options. We spent a good amount of time at the 5'o Clock Somewhere Bar. By far the best staff and service!!
Stayed 6 nights in Jun 2025

6/10 Okay

Alona

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Better Staff

The staff of this resort went above and beyond to make our stay unique and comfortable. The in-room coffee was delicious. They have Nespresso machines! We ordered room service several times, and it was warm and quick and GOOD. The casino is closed until December - that was the only downside. But we will definitely be back once it's open!
Stayed 4 nights in Jun 2025

10/10 Excellent

maricel

Stayed 4 nights in Jun 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just returned from a stay for 4 days at this resort for his birthday. We travel quite often, but it was our first time in Puerto Rico. Overall, the resort was great! Food was amazing! Staff was helpful and friendly! There were a couple of issues, but they were quickly rectified! The hold that was to be placed on my credit card at check in didn't register (due to a glitch in their system is what we were told), so I had to return to the front desk 3 times and swiped it each time - subsequently placing the $610 hold three times. However, as soon as i brought it to their attention, they assured me that it would be fixed ASAP - and it was. The other thing was at check out, there was a $94 charge that was charged to our room account at one of the restaurants that we never went to. But, again, as soon as we brought it to the front desk's attention, they immediately reversed the charge. The last issue was that the telephone in our room wasn't working so we had to keep going to the front desk. We were told that engineering would come to fix it, but no one ever did. It was okay though, because the facilities are so beautiful that we didn't mind the walk. Also, be ready to be awakened by the music that is blasted outside beginning at 8 am. While the morning music was pretty zen, it was kind of difficult to go back to sleep bc it was so loud. We plan on returning next year w our children once all of the renovations are complete. Hopefully the casino will be open by then.
Stayed 3 nights in Jun 2025