Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Aerial view
Premium bedding, down comforters, pillowtop beds, in-room safe
Golf
On the beach, white sand, beach cabanas, sun loungers
Room, 1 King Bed (Renovated, Ocean) | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
6000 Rio Mar Boulevard, Río Grande, 00745-6100
  • Place, Luquillo Beach
    ‪3 min walk‬
  • Place, Wyndham Rio Mar Casino
    ‪4 min walk‬
  • Place, Wyndham Rio Mar Golf Course
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪51 min drive‬

Room options

Room, 1 King Bed (Resort)

  • 475 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Rainforest Collection)

9.0 out of 10
Wonderful
(2 reviews)
  • 475 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Rainforest Collection)

8.0 out of 10
Very good
(2 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, Accessible (ADA Rainforest)

9.4 out of 10
Exceptional
(3 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Discovery Suite)

  • 1274 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Suite (Governor)

  • 1385 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Marbella Suite)

  • 1274 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite

  • 1385 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Room, Accessible, Ocean View

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite (ADA Ocean)

  • 475 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Renovated, Rainforest)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Renovated, Pool)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Renovated, Ocean)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Rainforest, Renovated)

9.8 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Pool, Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Ocean, Renovated)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Renovated Pool)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Renovated Ocean)

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Ocean View (Atlantic)

  • Sleeps 3
  • 1 King Bed

Rainforest View Room 2 Queen bed

  • Sleeps 4

Rainforest View Room 1 King bed

  • Sleeps 4

Pool View Room 2 Queen bed

  • Sleeps 4

Pool View Room 1 King bed

  • Sleeps 4

Ocean View Room 1 King bed

  • Sleeps 4

Ada Rainforest Roll In Accessible

  • Sleeps 4

Two Queen Beds With Ocean View

  • Sleeps 4

Rainforest Suite

  • Sleeps 4

Pool Suite

  • Sleeps 4

Mobility Accessible Resort Room

  • Sleeps 3

King Rainforest

  • Sleeps 4

Two Queen Rainforest Accessible Bathtub

  • Sleeps 4

One King Rainforest Accessible Bathtub

  • Sleeps 4

Renovated King Pool Room

  • Sleeps 4

Renovated King Rainforest Room

  • Sleeps 4

Renovated Queen Pool Room

  • Sleeps 4

Renovated King Ocean View Room

  • Sleeps 4

Renovated Queen Rainforest Room

  • Sleeps 4

Renovated Queen Ocean Room

  • Sleeps 4

Rainforest View Junior Suite

  • Sleeps 4

King Room with Resort View

  • Sleeps 2

Two Queen Room with Resort View

  • Sleeps 4

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About the neighborhood

Río Grande

Located in Mameyes II, Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is within a 5-minute walk of Wyndham Rio Mar Casino and within 15 minutes of other popular attractions like Luquillo Beach. This 270-room, 5-star resort has 4 outdoor pools along with a golf course and a full-service spa. It's connected to the convention center in central Río Grande and also close to Wyndham Rio Mar Golf Course and Carabali Rainforest Park.

What's nearby

  • Mandara Spa at the Westin Rio Mar Beach Resort - 3 min walk - 0.2 miles
  • Luquillo Beach - 3 min walk - 0.2 miles
  • Wyndham Rio Mar Casino - 4 min walk - 0.3 miles
  • Wyndham Rio Mar Golf Course - 8 min walk - 0.5 miles
  • El Yunque National Forest - 11 min drive - 5.3 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 32 min drive

Restaurants

  • ‪La Parrilla Restaurant - ‬9 min drive
  • ‪La Frutera Las Flores - ‬5 min drive
  • ‪El Terruño Kiosko #20 - ‬8 min drive
  • ‪5 O’Clock Somewhere Bar & Grill - ‬7 min walk
  • ‪Luquillo Beach BBQ. Kiosco #25 - ‬9 min drive

About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Luxury resort on the beach, with 4 outdoor pools
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort features a golf course, a full-service spa, and 4 outdoor pools. Parking is USD 18 per night (USD 25 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 44 per person one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this beach resort include a casino, a children's pool, and a gym.
Guests can expect to find LCD TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Balconies, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Guests can play rounds at the 36-hole golf course. 4 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (USD 18 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 to 42 for adults and USD 16 to 26 for children
  • 2 beach bars
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 5 O'CLOCK SOMEWHERE BAR
  • Hole-in-One
  • Iguanas Cocina Puertorriq
  • PALIO SEAFOOD&STEAKHOUSE
  • ROOTS COASTAL KITCHEN

Things to do

  • 12 gaming tables
  • 152 slot machines
  • 36-hole golf course
  • 4 outdoor pools
  • 5 hot tubs
  • Art gallery
  • Bicycle storage
  • Bingo
  • Casino (7,500 square feet of space)
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Water sports equipment
  • Waterslide
  • Winery release events

Family friendly

  • 4 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Conference center (48,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per night
  • Dogs only
  • 2 total (35 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults, and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self parking fee: USD 18 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar and geothermal energy, plus a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Frequently asked questions

Is a free cancellation option available at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort on Nov 29, 2025 start from $400.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

This resort is situated in Mameyes II within a short 8-minute walk of Luquillo Beach and also 11 minutes on foot from Wyndham Rio Mar Golf Course. You'll also find Wyndham Rio Mar Casino and Mandara Spa at the Westin Rio Mar Beach Resort less than a mile away.

Will I be able to park at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, secured valet parking is offered for USD 25 per night with in/out privileges. Accessible parking and bicycle parking are also available.

Is there a spa available at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, detox wraps, and aromatherapy.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a casino at the property?

Yes, Wyndham Grand Rio Mar Rainforest Beach and Golf Resort has a casino that's 7500 square feet and includes 12 gaming tables, 152 slot machines, and bingo.

Is there an indoor pool at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools and 5 hot tubs. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

This beachfront resort offers many amenities for couples, including Champagne service as well as 2 beach bars and 4 outdoor pools.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a hot tub?

Yes, this resort has 5 spa tubs.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a restaurant with a breakfast menu?

Yes, Wyndham Grand Rio Mar Rainforest Beach and Golf Resort has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort for a fee of USD 75 per pet, per night.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

The closest major airport to Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is Luis Munoz Marin Intl. Airport (SJU), which is 23.7 mi away (32 minutes by car). Another top airport is Vieques (VQS-Antonio Rivera Rodriguez), which is around 24.8 mi away.

Can I book a room with a balcony at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, every guestroom at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort comes with a balcony with some featuring ocean or pool views.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort host weddings?

There are wedding services available at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort if that's in your vacation plans.

Reviews

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1324 out of 2210 reviews
Rating 8 - Good. 425 out of 2210 reviews
Rating 6 - Okay. 235 out of 2210 reviews
Rating 4 - Poor. 116 out of 2210 reviews
Rating 2 - Terrible. 110 out of 2210 reviews

Reviews

6/10 Okay

Margarita

Liked: Cleanliness
Disliked: Amenities
Place under construction, and with just 2 places to eat and NO! Microwave is tuff, if a mother needs to warm up milk for a child, is not pleasant when there is not microwave on the floor and only one restaurant willing to help you out.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sarron

Traveled with group
Disliked: Staff & service
Never again will I stay here.
Stayed 4 nights in Jul 2025

4/10 Poor

Gladys

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is going through renovations. The hallway carpets were extremely dirty. The 5 days we were there, they were never cleaned/vacuumed. They were doing construction work on the room next to us and they started @7:50am! The hours were supposed to be 9-5pm. We couldn’t sleep in on vacation and it was dirty.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alice

Beautiful! Very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service
The property was very beautiful and safe is under construction so it was a little hard to get around and inconvenient
Stayed 7 nights in Aug 2025

6/10 Okay

Kristjana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property in undergoing renovations and the construction noise is unbearable. We couldn’t relax during the day either, nor at night time due to lot of noise from people walking and taking out-loud on the same floor up until 3:00am. One night screams and heated conversations outside around the property walked me up at 1:00am. The staff was very friendly and welcoming but overall the property needs and better management on regards of rules the visitors should respect and the construction shouldn’t take place on visitors expense.
Stayed 6 nights in Aug 2025

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a renovated room. It was very nice and had a beautiful view of the pool and ocean. The food is a little pricey renovations were occurring in other parts of the resort. Otherwise it’s an amazing place to stay.
Stayed 7 nights in Aug 2025

6/10 Okay

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff service was exceptional as well as the cleanliness. However, during our stay, construction works were ongoing. We were kind of lost in directions due to closure of lobby and halls. In addition, the elevator went out of service, which made it more difficult.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

great stay! beautiful place. beach was awesome and El Yunque Rainforest was fun. will definitely stay here again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Abdulmuhsen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very trouble experience I was going there to relax and enjoy my times but there was construction renovation at the hotel everyday I wakes me up 9am they don’t stop drilling until 5pm there was very annoying noice and very loud I called them to change my room which they did but nothing change same noice everyday and louder… Before I travel the hotel representative call me and wanted to confirm my staying also he told me the renovation only in the casino then I called spoke with Expedia agent before I travel and I asked him to contact the hotel to see if there is construction renovation and he told me the same the renovation only by the casino. The first day I wake up on loud sound and construction noises. This is a very bad experience and it was my mistake that I book throw Expedia because I called and made reports to Expedia agent and I asked to change the hotel they didn’t do anything only thing talking and they told me wait for call from us after that noting happened. Very very bad experience and the hotel and Expedia do not deserve the money that I spent in. I’m very very very very mad about this vacation literally I did not enjoy my time there.
Stayed 5 nights in Aug 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok Beds were so comfortable!
Stayed 6 nights in Aug 2025

2/10 Terrible

KELLY

Traveled with family
Disliked: Property conditions & facilities
Incredibly disappointed. Construction on the property made for drilling noises that woke me up at 8 am as well as disturbing me on the beach and at the pool. It also made for closures inside the resort which made it difficult to find where to go and how to get there. Overcharged for buffet breakfast. No computers available due to construction closures. Hotel only notified me of the construction a week prior to my trip which made it too late to cancel. Upon complaining of these issues at the front desk , no sympathy nor financial compensation was offered. I will never stay at a Wyndham resort ever again.
Stayed 8 nights in Aug 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

2/10 Terrible

Bridget, Leominster

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was amazingly kind, welcoming and helpful. However, the property is going through major renovations. We had booked a king bed but were told none were available when we arrived. We were notified of “some” of the closures and renovations a few days before our arrival. Once we arrived, it turned out that even more renovations were being done including the Maine lobby. We would no longer have access to leave the hotel from inside and now had to travel around the pool area to the resort attached next door to leave the property. Numerous restaurants were closed and replaced with “pop ups” throughout the hotel. The casino which we had originally been told would be ready by our stay was also closed as well as a few pools.
Stayed 3 nights in Aug 2025

2/10 Terrible

Cinthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Ass
Stayed 5 nights in Aug 2025

10/10 Excellent

Patrick Linn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

ASLI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Christine

Stayed 6 nights in Aug 2025

6/10 Okay

Alexandria

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
I was so excited to stay here because it’s a “5 star resort” and it looked like it’d be a great time, but it felt more like a 3 star experience. Our bellhop, Josè, was so nice but at check in we were hit with a $150 incidentals charge per day, however, whatever you don’t spend from that $150 daily will be reimbursed at check out (you WILL spend that though. Drinks are $15+ a piece and food is overpriced.) We had to ask for our welcome drink which I thought was odd? Never had to do that before. I was 97% sure I added bfast to our room but was told I hadn’t and that it’d be $29/day per guest. THE BUFFET WAS TERRIBLE! Probably due to the remodel happening but only had continental breakfast options. Nothing to write home about. We stuck with Roots To Go croissants every morning which were pretty good. The pools were boring. Service was SO slow at Aura Adult Pool. No fun games at Margaritaville pool. Just kids splashing around. Palio was good for food but Iguanas was AMAZING! Roots & Caiku are ok. No nighttime entertainment which I’ve never encountered before. Only a magic show on Friday night which was probably the highlight of our stay AT the resort. The golf course is why we chose this resort and it was nice to play but the “ocean course” is only ONE hole by the ocean. False advertisement. I wasn’t impressed with this spot whatsoever & will never return for any reason. If you’re on the fence, I would try Hyatt or anywhere else.
Ocean course - hole 16
Room view
Stayed 6 nights in Aug 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was absolutely beautiful! Our room was clean and comfortable, food was great, we ate from the tiki bar and the restaurants and we enjoyed everything.
Stayed 4 nights in Aug 2025

10/10 Excellent

shakira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the access to the beach and the pools! I loved the bar and the food was really good. Only thing I would change is the adult pool closing at 9pm it should stay open later!
Stayed 3 nights in Aug 2025

10/10 Excellent

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025