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Poor resort with little entertainment no restaurant no breakfast and at 9am they call you to let you know you have to leave at 11am, it’s disgusting, I don’t come back there never
The amazing view, the confort and excellent location
The property is shared with the Hilton so if staying at Aquarius you are considered a downgrade at the bar, pool, restaurants & beach.
No one at the lobby when I got there. I could not check in and did not get a response until the next day.
Nice clean resort. Restaurant and facilities (pool, beach) are shared with Ambassador Inn(attached building. Aquarius was definitely a lower class facility and management. After waiting on line for drinks at happy hour, we were told that they were only for Ambassador customers. For what it would have cost them for a cup of punch they could have shown some good customer service and told us we can only give you one. Also, I lost the beach key (I think it was stolen from by towel on the beach chair). They wanted $50 for this key on checkout. (No such fee is charged Ambassador customers). After considerable complaints to the manager, they reduced the price to $25. Also $14 is a lot to pay for customer parking. This is why I rather go to the small places and B and B's, because they have much better personal service.
Beautiful pool and nice little beach area. Staff was friendly and checkin easy. I would consider the property to be very budget luxury, maybe still recovering from María. Rooms and reception are very basic. But, rooms have full sets of dishes, fridge and microwave which were very handy.
Room AC was off but main AC kep room very cold that we were freezing during the night. I had a toddler so we had to ask for extra blankets.
Loved it. Really great location. Awesome people. No complaints
Nice hotel. The facilities and the staff are perfect but need to work with the condition.
Nice hotel not the best but nice. Need to change carpets (old) and more cleaning.
Located in Dorado del Mar, Aquarius Vacation Club at Dorado del Mar is adjacent to Dorado Del Mar and within a few miles (5 km) of Balneario Manuel Morales. This 116-room, 3-star hotel has conveniences like a private beach, an outdoor pool, and free in-room WiFi.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. You can sip a beverage at the coffee shop/café.
Aquarius Vacation Club at Dorado del Mar's 116 rooms are air-conditioned and provide balconies, microwaves, and coffee makers. 40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ceiling fans, and safes.
Guests of Aquarius Vacation Club at Dorado del Mar enjoy a private beach, an outdoor pool, and a children's pool. Self parking is offered for USD 14.56 per night. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and an arcade/game room.
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Saludos, gracias por su puntuación. Esperamos verle pronto para brindarle la mejor experiencia posible.
Greetings. We appreciate your feedbacks. Our commitment is to serve you in the best way possible. Hope to see you soon again.
Poor resort with little entertainment no restaurant no breakfast and at 9am they call you to let you know you have to leave at 11am, it’s disgusting, I don’t come back there never
Greetings Ms. Victoria. We appreciate your feedbacks. Our commitment is to serve you in the best way possible within our limits. The restaurant and facilities are in renovations at the moment. We changed the courtesy call for check outs so that our guest have a more pleasant morning. Hope to see you again and meet your expectations.
The amazing view, the confort and excellent location
Greetings. Thank you very much for your sharing your feedbacks with us. We are delighted to know that our facilities and landscape was up to your standards. We hope to see in the near future, so we can continue providing you the service that is up to your standards.
Greetings. We appreciate your feedback. Our commitment is to serve you in the most excellent way. We are sorry that we have not met your expectations. Hope to see you soon again.
The property is shared with the Hilton so if staying at Aquarius you are considered a downgrade at the bar, pool, restaurants & beach.
Greetings MG, Thank you very much for sharing your feedback. We are very sorry that your experience was affected by this matter. Please, at the time of your convenience, get in contact with us at Aquarius Resort Dorado, so we can learn more of your experience. Once again, thank you for staying at Aquarius Resort, we hope to hear from you soon.
No one at the lobby when I got there. I could not check in and did not get a response until the next day.
Greetings, We apologize very much for your inconvenience. We will get in contact with the pertinent departments to ensure we improve this situation and it does not happens again. We hope to see you soon so we can provide a completely different experience at Aquarius Resort
Greetings, Thanks for sharing your review, we greatly appreciate the feedback provided and for choosing us for your stay. Hope you return soon!
Thanks so much for your review! We hope you enjoyed yourself and come back to visit again soon. Thanks again for choosing the Aquarius Vacation Club.
Greetings. Thank you very much for your review. We are pleased to know you had a great stay. We hope to see you in a near future.