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Recent guest reviews

Everything was good

Beautiful, clean, breakfast buffet outstanding.staff friendly professional , we highly recommend. Thank you!

Friendly staff, Great customer service and rooms are always clean.

.

As always my family loves staying at this hotel. We wish the pool bar would stay open a bit later but the place is great. The casino is fun and the staff is good.

Beautiful lobby with plants and fish. Sanitizers available everywhere

They charge me $30 for early check in. I feel if the room is ready. So be it. Why charge $30 and the room is ready. Resort fee / day is expensive $35. Happy hour 2 free drink/day. Before it was unlimited.

The hotel and rooms were nice and clean. Most of the staff was very friendly and helpful. They are having the same problem as many places in that they are very short staffed so that makes things hard. My only complaint is that the food and drinks were not good. This also could have been a result of short staffing.

This property used the Embassy Suite reputation but DID NOT provide that quality or level of service!

Very clean, staff is friendly & extremely helpful.

I loved that the beach was near..The food was great.

The breakfast was excellent. The rooms were very spacious. It was so easy to get to Old San Juan and other parts of Puerto Rico. I really enjoyed my stay. Cant wait to come back.

Need to upgrade hotel and they need to change breakfasts menu everyday is the same thing staff was excellent they did there best

8000 Tartak Street Carolina

Hotel highlights

  • Walking distance to Carolina Beach
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Isla Verde within a short stroll of Isla Verde Beach, Embassy Suites by Hilton San Juan Hotel & Casino is within a 10-minute drive Condado Beach. This 313-room, 3.5-star resort welcomes guests with free breakfast, a casino, and an outdoor pool.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. Enjoy a leisurely bite to eat at El Patio, the resort's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop.


Rooms

All of Embassy Suites by Hilton San Juan Hotel & Casino's 313 soundproofed rooms provide microwaves, refrigerators, and coffee makers. 55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and laptop-compatible safes.


Property features

Guests of Embassy Suites by Hilton San Juan Hotel & Casino enjoy a casino, an outdoor pool, and a children's pool. Valet parking is offered for USD 24.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly resort include a 24-hour gym, free WiFi in public areas, and a spa tub.

Room options

Suite, 1 King Bed (Top Floor)

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking (Nonsuite)

2 Double Beds | Sleeps 4

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton San Juan Hotel & Casino

Everyone (37) Couples (10) Family (27)
5
Family

Everything was good

By on Apr 13, 2022

Review comment responded on May 12, 2022

Thank you Maria for the five star review! We can't wait to welcome you back at the Embassy Suites by Hilton San Juan Hotel & Casino.

5
Friends

Beautiful, clean, breakfast buffet outstanding.staff friendly professional , we highly recommend. Thank you!

By on Feb 26, 2022

5
Everyone

By on Feb 21, 2022

5
Everyone

By on Feb 7, 2022

5
Family

Friendly staff, Great customer service and rooms are always clean.

By on Feb 2, 2022

4
Everyone

.

By on Feb 1, 2022

4
Family

As always my family loves staying at this hotel. We wish the pool bar would stay open a bit later but the place is great. The casino is fun and the staff is good.

By on Jan 31, 2022

5
Family

Beautiful lobby with plants and fish. Sanitizers available everywhere

By on Jan 28, 2022

3
Friends

They charge me $30 for early check in. I feel if the room is ready. So be it. Why charge $30 and the room is ready. Resort fee / day is expensive $35. Happy hour 2 free drink/day. Before it was unlimited.

By on Jan 18, 2022

4
Family

The hotel and rooms were nice and clean. Most of the staff was very friendly and helpful. They are having the same problem as many places in that they are very short staffed so that makes things hard. My only complaint is that the food and drinks were not good. This also could have been a result of short staffing.

By on Dec 31, 2021

Embassy Suites by Hilton San Juan Hotel & Casino

8000 Tartak Street, Carolina, 00979
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