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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 out of 5.0

Recent guest reviews

This hotel is very good. Families or business trips it seems to have some thing for everyone. Free breakfast and very good choices. Also service is excellent and staff is very professional and helpful. Location is ideal. Near airport without the noise. Near beach restaurants and pharmacy all walking distance. Price is very reasonable for what you’re getting. Beds are comfortable and bathroom is very clean. It’s a very fun hotel. Has casino and Outback Steakhouse on site.

I recently stayed at Embassy suites on a short vacation and I was very happy with the room, location and staff Embassy suites. The room was very large, clean and comfortable compared to what you may get for a similar price at one of the larger beach side resorts. You can't beat the free breakfast buffet, and custom made omelets in the morning and happy hour in the evening. The staff at the front desk were very helpful and friendly. They allowed me to check out late (1pm) at no additional charge which was perfect for me due to my late afternoon flight. The Hotel is only 2 blocks from the ocean. A safe 5-10 min walk and they had beach chairs and umbrellas available at no charge. There was a CVS on the way back so you could load up sundries and drinks for the mini-fridge in the room. The Casino was a little small, only 3-5 tables open including a roulette wheel, but the dealers were friendly and it is always fun to gamble a little each night before heading out to dinner or after you get back to the hotel. Overall I was very pleased with the Hotel and definitely recommend it to anyone. There did appear to be some construction/renovation going on a few of the floors, but it did not appear to be due to Maria, but rather just normal maintenance/upkeep to modernize the rooms.

Beautiful hotel well worth the resort charges but not the parking fee.

Had a great stay...think some areas need some updating, and it looks like you are working on that in some of the areas. We would definitely return. Staff was fantastic.

Good hotel with friendly and helpful staff. All requests we made were quickly and efficiently met.

The pool is very big and beautiful. The lobby is very attractive and both the breakfast and the open bar are very good. The reality that you have everything necessary that you do not have to leave the hotel.

Bed mattress very hard, please up date with pad for more comfort.

Love to stay at the Embassy Suites when I am in San Juan. GREAT pool, manager reception with drinks and hors d'oeuvres and great location. Even with renovations going on never was disrupted or even any noise!

We loved our stay here, the pool is very nice and the staff was very friendly. Huge shout out to Pedro who was able to get us an early check-in even tho they were clearly very busy and nearly full!! Casino was fun and they provided $10 bet match for blackjack and roulette. Another great perk was the free breakfast and managers reception daily!!! The breakfast food was very good, and we loaded up on free popcorn in the evening and enjoyed a movie. We only stayed for one night but we truly enjoyed our time here. They are doing construction but the noise was very minimal.

We took our kids 7&9 yrs old on a family vacation and loved it! The hotel was great! Friendly staff. Wonderful breakfast and happy hours. Clean rooms and pool area. We would definitely go back!

Very close to the airport and a 5-10min walk to the beach. Nice hotel and friendly staff

really great stay here. property is decent shape one year on from the hurricane, but still renovating. I was in room 530 and it was very clean and quiet. fridge, safe, coffee maker. big drawers for a week's worth of clothes. decent wifi. tv had accessible hdmi socket. staff EXTREMELY helpful and friendly. food at El Patio is actually really good. and you already know about the included hot breakfast and daily happy hour. 15 minutes from airport.

Hotel staff was extremely friendly! The location was easily accessible to the beach, restaurants, bank, grocery store, CVS store - all within a few minutes of walking, and access to the interstate and airport was within 5 minutes driving.

Was very disappointed with my stay here. The number one problem was there were ROACHES in our room. Not just one but multiple!!! Another issue was half the pool was closed off without notifying anyone prior that there would be a private party held there that day. The room also had a mildew smell and felt humid in it. One positive was staff was pleasant and helpful.

Hotel staff were very professional and polite. Under the construction conditions it was okay.

Great hotel for a family. Their made to order breakfast was great for a family!

Good breakfast. Clean and cool rooms. Quick check in.

Under renovations, still nice place. Jorge at the pool bar an excellent server

8000 Tartak Street Carolina

Hotel highlights

  • Walking distance to Carolina Beach
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms
  • Onsite dining

Carolina Beach is a short stroll from Embassy Suites by Hilton San Juan Hotel & Casino, and other popular attractions like Isla Verde Beach are within a mile (2 km). This 3.5-star resort has 313 guestrooms and offers conveniences like 3 restaurants, a casino, and an outdoor pool.


Dining

Start your day off right with a free cooked-to-order breakfast offered each morning. Enjoy dining at El Patio Latin Bar Cafe, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

A 55-inch flat-screen TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, a sofa bed, and a refrigerator.


Property features

Embassy Suites by Hilton San Juan Hotel & Casino features a casino, an outdoor pool, and a children's pool. Valet parking is available for USD 23 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly resort include a 24-hour fitness center, a spa tub, and WiFi in public areas.

Room options

Suite, 2 Bedrooms, 2 Bathrooms

King 1 | Sleeps 8

Suite, 1 King Bed, Accessible (Roll-in Shower)

King 1 | Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

King 1 | Sleeps 4

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

King 1 | Sleeps 4

Guest reviews for Embassy Suites by Hilton San Juan Hotel & Casino

Everyone (57) Couples (99) Business (18) Family (88) Friends (32) Other (13)
5
Everyone

By on May 18, 2019

5
Everyone

By on Apr 19, 2019

4
Business Business Travelers

This hotel is very good. Families or business trips it seems to have some thing for everyone. Free breakfast and very good choices. Also service is excellent and staff is very professional and helpful. Location is ideal. Near airport without the noise. Near beach restaurants and pharmacy all walking distance. Price is very reasonable for what you’re getting. Beds are comfortable and bathroom is very clean. It’s a very fun hotel. Has casino and Outback Steakhouse on site.

By on Apr 14, 2019

5
Everyone

I recently stayed at Embassy suites on a short vacation and I was very happy with the room, location and staff Embassy suites. The room was very large, clean and comfortable compared to what you may get for a similar price at one of the larger beach side resorts. You can't beat the free breakfast buffet, and custom made omelets in the morning and happy hour in the evening. The staff at the front desk were very helpful and friendly. They allowed me to check out late (1pm) at no additional charge which was perfect for me due to my late afternoon flight. The Hotel is only 2 blocks from the ocean. A safe 5-10 min walk and they had beach chairs and umbrellas available at no charge. There was a CVS on the way back so you could load up sundries and drinks for the mini-fridge in the room. The Casino was a little small, only 3-5 tables open including a roulette wheel, but the dealers were friendly and it is always fun to gamble a little each night before heading out to dinner or after you get back to the hotel. Overall I was very pleased with the Hotel and definitely recommend it to anyone. There did appear to be some construction/renovation going on a few of the floors, but it did not appear to be due to Maria, but rather just normal maintenance/upkeep to modernize the rooms.

By , from Raleigh, NC on Mar 31, 2019

5
Families

Beautiful hotel well worth the resort charges but not the parking fee.

By on Feb 11, 2019

Review comment responded on Feb 19, 2019

We appreciate your feedback and look forward to see you again!

4
Everyone

Had a great stay...think some areas need some updating, and it looks like you are working on that in some of the areas. We would definitely return. Staff was fantastic.

By on Jan 15, 2019

4
Everyone

Good hotel with friendly and helpful staff. All requests we made were quickly and efficiently met.

By on Jan 1, 2019

5
Everyone

The pool is very big and beautiful. The lobby is very attractive and both the breakfast and the open bar are very good. The reality that you have everything necessary that you do not have to leave the hotel.

By , from Bayamon, PR on Dec 26, 2018

4
Everyone

Bed mattress very hard, please up date with pad for more comfort.

By on Dec 24, 2018

5
Everyone

Love to stay at the Embassy Suites when I am in San Juan. GREAT pool, manager reception with drinks and hors d'oeuvres and great location. Even with renovations going on never was disrupted or even any noise!

By on Dec 20, 2018

Embassy Suites by Hilton San Juan Hotel & Casino

8000 Tartak Street, Carolina, 00979