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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Children's activities
Lobby
Exterior
Lobby
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪7 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed (Top Floor)

View from room

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(60 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds (Top Floor)

9.0 out of 10
Wonderful
(90 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

View from room

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 450 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, laptop workspace, blackout drapes, soundproofing

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1064 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

In-room safe, laptop workspace, blackout drapes, soundproofing

Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.6 out of 10
Excellent
(50 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

Basic Studio, 1 King Bed, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout drapes, soundproofing

Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(44 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(26 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

9.0 out of 10
Wonderful
(243 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(179 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Carolina

Located in Isla Verde within a short stroll of Isla Verde Beach, Embassy Suites by Hilton San Juan Hotel & Casino is within a 10-minute drive Condado Beach. This 313-room, 3.5-star resort welcomes guests with free breakfast, a casino, and an outdoor pool.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 5 min walk - 0.3 miles
  • Carolina Beach - 7 min walk - 0.4 miles
  • Pine Grove Beach - 16 min walk - 0.9 miles
  • Balneario de Carolina - 2 min drive - 1.5 miles
  • Port of San Juan - 10 min drive - 6.8 miles

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Lifeguards Of The Reef - ‬6 min walk
  • ‪Pizza City - ‬9 min walk
  • ‪La Cueva Del Mar - ‬2 min walk
  • ‪24 MarketPlace - ‬5 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Guests of Embassy Suites by Hilton San Juan Hotel & Casino enjoy a casino, an outdoor pool, and a children's pool. Self parking is available for USD 27.88 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this family-friendly resort include a 24-hour gym, free WiFi in public areas, and a hot tub.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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Hampton Inn & Suites San Juan
Isla Verde
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
9.0 out of 10, Wonderful, 2,243 reviews
$241 nightly
The price is $263
May 20 - May 21
Total with taxes and fees
Hampton Inn & Suites San Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 27.88 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
Embassy Suites San Juan
Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suites Carolina
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on May 18, 2026 start from $271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Embassy Suites by Hilton San Juan Hotel & Casino?

This resort is situated in Isla Verde within a 10-minute walk of Isla Verde Beach and Carolina Beach. You'll also find Casino del Mar at La Concha Resort and Condado Beach within a short drive.

Is there parking available at Embassy Suites by Hilton San Juan Hotel & Casino?

Yes, covered parking is offered for USD 27.88 per night. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Embassy Suites by Hilton San Juan Hotel & Casino?

Spa services at the resort include facials, massages, and body treatments.

Does Embassy Suites by Hilton San Juan Hotel & Casino include a casino on the premises?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino has a casino that's 650 square feet and includes 6 gaming tables, 114 slot machines, and bingo.

Will I find an indoor pool at Embassy Suites by Hilton San Juan Hotel & Casino?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Embassy Suites by Hilton San Juan Hotel & Casino?

There are many amenities for couples at this resort, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Embassy Suites by Hilton San Juan Hotel & Casino?

No, this resort doesn't have a spa tub.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino serves free cooked-to-order breakfasts at El Patio each morning.

Will Embassy Suites by Hilton San Juan Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Embassy Suites by Hilton San Juan Hotel & Casino though service animals are welcome.

Are there connecting rooms at Embassy Suites by Hilton San Juan Hotel & Casino?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Embassy Suites by Hilton San Juan Hotel & Casino?

The closest major airport to Embassy Suites by Hilton San Juan Hotel & Casino is Luis Munoz Marin Intl. Airport (SJU), which is 3.2 mi away (16 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton San Juan Hotel & Casino?

No, you won't find guestrooms with balconies at Embassy Suites by Hilton San Juan Hotel & Casino.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Embassy Suites by Hilton San Juan Hotel & Casino.

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3082 out of 4586 reviews
Rating 8 - Good. 896 out of 4586 reviews
Rating 6 - Okay. 323 out of 4586 reviews
Rating 4 - Poor. 142 out of 4586 reviews
Rating 2 - Terrible. 143 out of 4586 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to the restaurants. Property can use an update. But still spacious rooms and excellent ambiance.
Stayed 1 night in Apr 2026

10/10 Excellent

Lauri

Stayed 3 nights in Mar 2026

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026

10/10 Excellent

Gamaliel

Stayed 1 night in Mar 2026

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2026

8/10 Good

kelley m

Liked: Cleanliness, amenities, property conditions & facilities
Not very extra time accommodating
Stayed 3 nights in Feb 2026

8/10 Good

Tiffany, Townsend

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean up to date room, quiet.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jasper L

Stayed 6 nights in Jan 2026

10/10 Excellent

Thomas G

Traveled with group
Liked: Cleanliness, staff & service, amenities
The entire hotel was clean and comfortable. The pool was good size and family friendly with a kiddie pool in a separate area. Our room was immaculate. Fresh towels, soap, accessories restocked every day. Then entire staff was extremely friendly and helpful. Very decent complimentary breakfast every day and we loved the happy hour. A nice perk to our stay.
Stayed 4 nights in Feb 2026

10/10 Excellent

Naila Rashida

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Feb 2026

8/10 Good

Akash

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, but the staff was unhelpful when we arrived. They directed us to different doors, claiming someone would assist us at another door, but no one was there. I had to carry all my bags from the parking lot with my toddlers, which was extremely inconvenient. During our entire stay, the parking entry gate didn’t work with keys. I had to wait in 10-15 minutes to validate my parking ticket every time I left the parking lot, multiple times a day. The staff was aware of the problem but didn’t offer any solution. On the positive side, the housekeeping staff was good.
Stayed 4 nights in Feb 2026

4/10 Poor

Krzysztof

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
Received +500$ claim about smoking inside room. Staff was not willing to discuss this onsite and demanded to make claim by email. Both guests were non-smokers and claim was based to online readinga from detectors.
Stayed 7 nights in Feb 2026

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great vacation
Stayed 4 nights in Feb 2026

10/10 Excellent

Warkiria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2026

4/10 Poor

Anand

Traveled with family
Disliked: Amenities
We were not happy with Expedia not making us aware of what is included in our package and what is not. I don’t like surprises. 1. Property has resort fees. Absolutely ridiculous and I was not made aware of this when booking on Expedia.ca. This went beyond my budget. 2. Parking at property - self parking available. So I thought this is included. Expedia should provide clear instructions what’s included and what’s not. Even at check in the staff at Embassy suites didn’t mention anything. Only at check out I got a bill with the parking fees. Again not in my budget. Moreover the property is over rated and expensive. Old building and ok service. Breakfast included but no value as food quality used is poor. Not a good experience. I have been with Expedia for a very long time but not happy with this trip through Expedia.
Stayed 6 nights in Feb 2026

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything. Fabulous hotel
Stayed 1 night in Feb 2026

8/10 Good

AHMAD R

Stayed 1 night in Feb 2026

6/10 Okay

Jannicia

Stayed 5 nights in Feb 2026

10/10 Excellent

Selen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel
Massage room
The Beach
Stayed 4 nights in Feb 2026

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Great overall experience
Stayed 1 night in Feb 2026

8/10 Good

AHMAD R

Liked: Cleanliness, staff & service
The room was very nice. I had a king suite. Only complaint is there isn’t any kind of entertainment at the resort, the gym was very small and they charge you a daily resort fee. Other than that I enjoyed my stay there. Short Uber ride to all the attractions in San Juan.
Stayed 3 nights in Feb 2026

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
The room was stopless ,stay only 1day ,staff was polite and very helpful
Stayed 1 night in Feb 2026

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice facilities.
Stayed 6 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 6 nights in Jan 2026

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