Hyatt Place San Juan

3.5 star property
Bayside hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Place San Juan

Room, Multiple Beds, Pool View | View from room
Creator video
Exterior
Lunch and dinner served
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Place, Puerto Rico Convention Center
    ‪7 min walk‬
  • Place, Pan American Pier
    ‪12 min walk‬
  • Place, Condado Beach
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(97 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(89 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(47 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(25 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(14 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Speciality)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds ( High Floor)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

San Juan

Located in Santurce, Hyatt Place San Juan is within a 5-minute walk of Sheraton Casino and within 15 minutes of other popular attractions like Distrito T-Mobile. This 3.5-star hotel has 149 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Sheraton Casino - 4 min walk - 0.3 miles
  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 7 min walk - 0.4 miles
  • Pan American Pier - 12 min walk - 0.7 miles
  • Condado Beach - 16 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Denko Asian Eatery - ‬5 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪Pudge’s Pizza - ‬5 min walk
  • ‪Patria Yards - ‬5 min walk

About this property

Hyatt Place San Juan

Bayside hotel with bars and a 24-hour fitness center
At Hyatt Place San Juan, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 18.00 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include meeting rooms, a conference center, and a computer station.
Guests can expect free WiFi and 48-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are also standard.
Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,184 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at Hyatt Place San Juan?

Hyatt Place San Juan offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place San Juan?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on Oct 27, 2025 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt Place San Juan?

This hotel is situated in Santurce, just steps from Sheraton Casino, and within a 10-minute walk of Pan American Pier and Distrito T-Mobile. You'll also find Condado Beach and Port of San Juan within a short drive.

Will I be able to park at Hyatt Place San Juan?

Yes, uncovered parking is offered for USD 18.00 per day with in/out privileges.

Does Hyatt Place San Juan feature a casino at the property?

No, Hyatt Place San Juan doesn't have a casino.

Will I find an indoor pool at Hyatt Place San Juan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Hyatt Place San Juan?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at Hyatt Place San Juan?

No, there isn't a spa tub at this hotel.

Does Hyatt Place San Juan feature a restaurant that includes a breakfast menu?

No, Hyatt Place San Juan doesn't have a restaurant that serves breakfast.

Will Hyatt Place San Juan allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place San Juan for a fee of USD 100 per pet, per stay.

Does Hyatt Place San Juan have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt Place San Juan?

The closest major airport to Hyatt Place San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 6.8 mi away (11 minutes by car).

Are there rooms with balconies at Hyatt Place San Juan?

No, there aren't any guestrooms with balconies at Hyatt Place San Juan.

Does Hyatt Place San Juan have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Place San Juan.

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 930 out of 1344 reviews
Rating 8 - Good. 216 out of 1344 reviews
Rating 6 - Okay. 106 out of 1344 reviews
Rating 4 - Poor. 48 out of 1344 reviews
Rating 2 - Terrible. 44 out of 1344 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Stayed 2 nights in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Sandy

Stayed 3 nights in Jul 2025

8/10 Good

Zoraida, Hormigueros

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice Pool Area for families with Kids
Stayed 1 night in Jul 2025

10/10 Excellent

Liz

Stayed 1 night in Jun 2025

10/10 Excellent

Liz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is super attentive to all of your needs. Saul Cruz was top notch attentive and even had a birthday cake waiting for us at our room as a surprise. We loved this property but most of all the staff makes all the wonderful experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

Paola

Stayed 1 night in Jul 2025

8/10 Good

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the pool

The hotel was nice and clean. We enjoyed the stay. Our room was clean during our stay. I highly recommend this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marleen

Stayed 2 nights in Jul 2025

10/10 Excellent

Valeria

Stayed 4 nights in Jun 2025

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

6/10 Okay

Krystal M

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

We arrived at 4:00pm for check in, with is the official check in time, and were told that our room was still not ready. They also mentioned that there were over 30 people waiting ahead of us. This felt like lack of organization, as we expected the room to be available at the scheduled time.
Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Edna

Liked: Amenities
Parking needs to be bigger and the check out process related the parking could be more efficient .
Stayed 1 night in Jul 2025

10/10 Excellent

MICHELE

Stayed 2 nights in Jul 2025

6/10 Okay

Noraine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was on the first floor, air conditioning was ao noisy, the exit door was right beside the room…extremely noisy. Bathroom was worn down, needs serious attention. Bed was comfortable and clean. Besides bathroom, room was in good conditions. Clean and spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Wonderful staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Roosevelt

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
great experience
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Theodoro

Business traveler
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2025