Put a microwave in place for the hotel rooms.
Did not like the Paid parking of $15 tax on the property. Besides that, everything was fine.
Nice property, kids loved the pool area.
I traveled with my toddler what I really like was the kid section of the pool it has a water slide and little play section which was nice for her .
I did not like that they clean the room the third day after you stay, I would’ve preferred every day room cleaning.
We loved the Hyatt and will be back!
The whole place smells musty. They don’t clean unless they ask. Pay 4$ per soda. Cops were there almost every day of our stay for some domestic reason or other.
Excellent hotel, good staff, great service and delicious food
Like the room, very comfortable. Breakfast was great. The pool is excellent for kids.
The staff is very friendly and polite, the room was clean and spacious. There is two restaurants at walking distance. The pool is big and is very good for kids. The check in and check out were fast. It is nearby the old San Juan. Totally recommended!
Excellent location, friendly staff, yummy breakfast and a beautiful and huge pool. Highly recommend for a family vacation. I really enjoyed my Island PR.:)
Great location for pre and post cruise. Perfect pool, sufficient breakfast, close to dining locations.
They have a decent buffet breakfast, but wish it was available a few extra hours in the morning. It would also be mice if they had complimentary coffee throughout the day. The staff is very nice and friendly.
Property was great but there were long black hair stands found in my bed and in our shower. We all have short blonde hair.
Loved everything and the staff was great!! The food was excellent. The Drinks and live music were all great. Couldn’t have been happier.
Located in Isla Grande within a 5-minute walk of Sheraton Casino, Hyatt Place San Juan/City Center is within a 15-minute stroll of Puerto Rico Convention Center. This 149-room, 3.5-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:00 AM. Enjoy a leisurely bite to eat at Gallery Kitchen, the hotel's onsite restaurant. You can sip a beverage at the coffee shop/café.
All 149 soundproofed accommodations feature living rooms. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Built in 2016, the brand new Hyatt Place San Juan/City Center offers free WiFi in public areas, 4 meeting rooms, and conference space. Self parking is available for USD 15.00 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Put a microwave in place for the hotel rooms.
Did not like the Paid parking of $15 tax on the property. Besides that, everything was fine.
Nice property, kids loved the pool area.
I traveled with my toddler what I really like was the kid section of the pool it has a water slide and little play section which was nice for her .
I did not like that they clean the room the third day after you stay, I would’ve preferred every day room cleaning.
We loved the Hyatt and will be back!
The whole place smells musty. They don’t clean unless they ask. Pay 4$ per soda. Cops were there almost every day of our stay for some domestic reason or other.
