Dissapointed!! Hotel lobby was great which led us to believe our room would be too. We weren't expecting a 5 star property as we didnt book that but we also didn't expect a hole in the middle of the headboard, electrical panel loose and unsafe, nor did we expect a veey limited menu when the hotel property boast on having several restaurants and other amenities availble.
Beautiful property, kind and helpful staff. Very pleasant stay.
The Embassy Suites was a very nice place to stay. The staff are great
Room 2503 is full of mildew and mold smells. Within 10 minutes of being in the room we both sounded as if we had a head cold. We then went to a local friends party and upon returning at 2am were too tired to change rooms so we needed to sleep with a shirt over our mouths to stop from coughing due to the mold and mildew in the air. The staff was great and food was good but sleep and room were terrible. I have lifetime platinum with Marriott bonvoy and am a very experienced traveler.
Outside pool area beautiful and very pleasing , rooms are outdated , gloomy and smells musty also bathrooms old and not nice . Rehab needed especially when you are paying top dollars . Entertainment nothing , they said they where having a band but had a young lady solo and basically sitting area horrible . Need entertainment in this place .
Very clean and quiet rooms. Loved the beach access. Everyone on the staff was very nice and helpful. The only problem was a $20.00 early check in fee, even the the hotel was not full
Great employees. Loved our bartender Luis. Housekeeping did not come all the time.
I love your pool area except it’s difficult to eat the food you order due to the black crows and you can’t leave food on top of table they will peck and destroy. Now the rooms have a musty smell and I am assuming from wet carpets . Tvs are actually to small 32 inch .
The property is too old, the breakfast is terrible, and is inside a urbanization away from everything. We rented a car, we ended paying $13 more a day for parking in top of “hotel fee” of $35 per person per day for a place don’t have even umbrellas at the beach.
Merfs a better bar. More of a fun, fancy and tropical feel. A place you might cbosr rather than a place you are stuck with. Teally need to upgrade the pool bar. Just mak it nicer. It seems low rent.
No one ever answers the front desk phone if you’re dialing down from your room. The hotel itself was pretty nice, except the bathroom which was very tight space and outdated.
Excelente service the golf club need more maintenance
I loved everything about staying here. I loved the ocean view room, the delicious breakfast, the pool and the beach on the property. I loved the comfort of the plush bed and the amazing room service. I loved the politeness of the staff and the vacation guests were great people to meet too. The only thing I hated was that I had to leave to go back home.
home away from home. comfortable, relaxingand very enjoyable
Located in Dorado del Mar, Embassy Suites by Hilton Dorado del Mar Beach Resort is within a 15-minute drive of popular attractions such as Dorado Beach and Punta Salinas. This 174-room, 3.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants.
Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy dining at one of 2 onsite restaurants including Blue Seahorse Pool Grill, which specializes in local and international cuisine. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.
The 174 air-conditioned accommodations feature furnished balconies and afford space to spread out with a separate bedroom and living rooms. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, microwaves, and refrigerators are other standard amenities. Housekeeping is available on request.
Guests of Embassy Suites by Hilton Dorado del Mar Beach Resort have access to a full-service spa, 3 outdoor pools, and a children's pool. Parking is available for USD 14.50 per night (USD 20 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach resort include a fitness center, a spa tub, and free WiFi in public areas.
Dissapointed!! Hotel lobby was great which led us to believe our room would be too. We weren't expecting a 5 star property as we didnt book that but we also didn't expect a hole in the middle of the headboard, electrical panel loose and unsafe, nor did we expect a veey limited menu when the hotel property boast on having several restaurants and other amenities availble.
Gracias por sus comentarios. Esperamos tenerlos nuevamente para otra estupenda estancia en nuestro Resort. Gracias por su patrocinio.
Thank you for your feedback. We would love to have you again for another amazing stay at our resort!
Beautiful property, kind and helpful staff. Very pleasant stay.
Thank you Josh for your comments! We are very thrilled that you had an amazing stay with us. We hope to see you anytime soon at our resort.
The Embassy Suites was a very nice place to stay. The staff are great
Thank you Marianne. We are very happy you enjoyed your stay with us and our team members were able to assist you. We hope to have you again soon for another great stay.
Room 2503 is full of mildew and mold smells. Within 10 minutes of being in the room we both sounded as if we had a head cold. We then went to a local friends party and upon returning at 2am were too tired to change rooms so we needed to sleep with a shirt over our mouths to stop from coughing due to the mold and mildew in the air. The staff was great and food was good but sleep and room were terrible. I have lifetime platinum with Marriott bonvoy and am a very experienced traveler.
Thank you for your comments regarding your most recent stay. Please accept our most sincere apologies for not meeting your expectations during your stay with us. We are very glad our team members were there to assist you. Our rooms were restored after the impact of the hurricane. We will be forwarding your comments to our management to look into all of our your feedback and make sure all of our guest stays are to their satisfaction. We thank you again for staying with us and hope to have you again to turn your perception of us into a positive one. Thank you.
Outside pool area beautiful and very pleasing , rooms are outdated , gloomy and smells musty also bathrooms old and not nice . Rehab needed especially when you are paying top dollars . Entertainment nothing , they said they where having a band but had a young lady solo and basically sitting area horrible . Need entertainment in this place .
Thank you for your feedback. We apologize for not meeting your expectations during your stay with us. We will be sharing your feedback to our team, and taking action where we can improve to make our guests experience the best. Thank you for you business and we hope to have you again.
Thank you for your feedback. We are very glad you enjoyed your stay with us. We hope to have you again for another great stay. Thank you for your patronage.
Very clean and quiet rooms. Loved the beach access. Everyone on the staff was very nice and helpful. The only problem was a $20.00 early check in fee, even the the hotel was not full
Thank you Luis for your comments regarding your most recent stay at our resort. We are very glad our team was able to assist you during your stay. We hope to have you again.
Thank you for your feedback. We hope to have you again for another amazing stay. Thank you for coming.
Thank you Hector for your comments regarding your stay with us. Please accept our apologies for not meeting your expectations during your stay with us. The hotel is offering all of our services, but with some limitations, including only one restaurant and room service available. We will be communicating with our team regarding your inconveniences in your suite to take corrective action and improve. We thank you again for staying with us.