At Wind Chimes Boutique Hotel

We appreciate you taking the time to review our hotel and your excellent rating. Nothing pleases us more than to learn our guests are pleased with our accommodations and services. Our housekeeping department, front desk team and the entire At Wind Chimes Boutique Hotel staff is pleased to have been of service to you and we thank you for your business and for sharing your feedback with us.

Thanks for your appreciation and for sharing with us. We, strive hard to exceed our guests' expectations. The entire staff is committed to deliver the best service at all times; There’s always been a challenge for the front desk mostly in a boutique type hotel where it is required a multi tasking employee; keeping an adequate atmosphere, balancing data entry, and processes and procedures, and engaging with a guest and understanding what’s important to them. We apologize for your discomfort and hope than other than this event you experienced a great vacation time and will like to welcome you again, should your travel brings you back to San Juan

Thank you for taking the time to share your wonderful 5 out of 5 great score of your stay at At Wind Chimes Boutique Hotel. It is of utmost importance to us that our guests can appreciate our daily efforts to guarantee that our guests can experience the highest levels of comfort in a particularly pleasant atmosphere. This is thanks to our staff, our privilege location and our hotel' facilities, including the hot spa at our sister property. We therefore find it wonderful that our hospitality was so well received by you and that you have written so pleasantly about it. We are very grateful for the time you have taken to share this constructive feedback of your experience in our boutique hotel. We always welcome the opinions of our guests as they provide us an insight into areas of our hotel through their eyes and we believe that if an area of our hotel has room for improvement we will endeavor to do so. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back if your travels bring you back to San Juan, Puerto Rico.

Thank you very much for your great review. Nothing makes us happier than a happy guest. As you mention, we are in fact in the perfect location. Near supermarkets, museums, casinos, cruise port, convention center, North beach, restaurants, bars, clubs, shopping and places of interest to our guests. While we do not have parking at our hotel, there is usually plenty of street parking available and there is various parking lots very close to the hotel. We hope to have you back with us again should your travels bring you back to San Juan, Puerto Rico.

Thank you for taking the time to review our hotel and for your rating.We have an amazing location with over 20 restaurants within close walking distance to our hotel. We are centrally located with access to public transportation right outside our hotel's front door, shopping, restaurants, our excellent north beach, bars, clubs, delys, We look forward for your stay with us again in the future should your travels bring you back to San Juan. We are in fact very lucky to have the quality service and product we offer, we are lucky to be in a primer location of San Juan, and most of all, we are very lucky to have guests like you staying at our hotel. We look forward to your return. Thank you for staying with us.

Thank you for your review of our hotel and most of all thank you for selecting our hotel for your stay. I do apologize for not having responded on a timely manner. We hope to be able to have you back with us in a not too distant future and look forward to offering you our warm welcome again ... and again! I'm sorry to hear the bathroom weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

Thanks for your positive review. We really appreciate your feedback. We are pleased to know you enjoyed your stay with us and we are looking forward to welcoming you back at our hotel.

Thank you so much for your kind words, Jon. We really appreciate you taking the time out to share your experience with us—and we agree, as we are very proud of our Boat Bar, cozy pool and our very customer oriented staff. Please visit us soon.

Dear Guillermo, We love your great review and are very happy you enjoy your stay. Thanks very much for your appreciation and we hope forward to see you again.