Skip to main content
Beginning of main content

At Wind Chimes Boutique Hotel

2.5 out of 5.0

Recent guest reviews

The property is nice, close to the beach, has secured perimeter doors, and a really cute bar that's also open to the public. It was promoted as having an outdoor pool and a hot tub, but it turned out that they only had 1 small unheated pool. The heated pool and hot tub was a block away at their "sister" property. We did not go to the sister property to check it out. Our room was around the corner from the bar. The noise was deafening until about 11pm. We went to bed early in order to catch a 3AM flight and the noise did not help. My advice? Don't get a room close to the bar. Don't book this hotel if you expect the heated pool and hot tub to be onsite. The room was nice and well appointed. This is a wonderful property if you are wanting to see Ocean Park beach, or trying to get halfway between the airport and Old San Juan. There are numerous restaurants and bars within a short walk of the hotel. The beach is down the street and quite close. The beach is fantastic!

Place is cute and clean, the man that checks you in was nice , but he should really pay more attention to his customers. While we were waiting for our room, he actually went to clean a table off

Excellent staff!!!! Nice little pool and use of sister property. Clean room. Room fixtures could use a bit of updating but no big deal.

The only drawback on this property is, the lack of parking. However, the accessibility to restaurants and/or eateries is amazing. It is conveniently located between Old San Juan and the International Airport. Good places to eat around there, Pinky's for Breakfast and Bebo's Café for Breakfast and Puerto Rican Cuisine Dinner. All within walking distance in Loiza Street.

Staff was friendly and nice. Quaint and charming property. Quiet and and relaxing. Nice to have the bar and pizza on property. Bathroom ceiling had a bit of mold, but ignorable if you don’t look up!

Nice boutique hotel. Good bar. Nice pool. Staff is very good.

Nice plece at a reasonable price. I will definitely stay again.

Ive requested a rate discount. Room shower could not be shut down to the point that water was coming out through the closet. Had a buss. Event and was late. Next morning had no water for shower. Brushed my teeth with a bottle of water that I always carry. The location is exellent and the facility has a beautiful set up but not enough personnel.

I had a great experience.It was walking distants to the beach and food. Close to the airport too.

Got to the hotel a day late because of hurricane and they upgraded the room to a suite!! Bonus win! Beautiful two bedroom suite. Love the old style feel with actual keys. Felt like I was staying in a small apartment as a resident instead of a tourist in a hotel.

Close to the beach and restaurants. Loved it. Would recommend it to anyone.

was located in a bad part of town. If you rent a car you're out of luck, hotel does not have a parking lot. You have to compete with tenants in the area for parking spaces. Most streets were one way and yellow lined for no parking.

It was great! Everyone was nice and location was good!

The hotel was aesthetically beautiful and that is the best thing I can say. I arrived after midnight from all day travel and was exhausted. I had booked the reservation online and despite showing the clerk my email receipt he insisted he had not received confirmation. I was made to wait over 2 hours. The clerk did not help me by calling the booking agent until I insisted, but felt free to take frequent smoke breaks. He said he wished that his hotel would be removed from online booking sights. I guess his poor service was an attempt to get his wish. When I finally got my room the hot water didn't work. Good looking hotel, bad infrastructure and bad service.

Beautiful and perfect place for couples to get away from all distractions. Very serene private and secured. Perfect size pool and tiki bar. The beach is walking distances. The only two things we did not like was small bathroom, and unable to connect to the internet.

hotel was recommended to me by my daughter who stood at the sister hotel with her husband. I am so glad we decided to stay here. Staff was beyond helpful & so nice, they ALWAYS made sure we had our coffee in the am and something to do during the day. Can't wait to go back !!

Great place, right near the beach and good restaurants, everyone was extremely friendly. Would definitely book again

1750 Mcleary Avenue San Juan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Outdoor pool
  • Rooftop terrace

Condado Beach is within 2 miles (3 km) of At Wind Chimes Boutique Hotel while other popular attractions such as Carolina Beach are within 3 miles (5 km). This 22-room hotel welcomes guests with conveniences like a bar/lounge, an outdoor pool, and free in-room WiFi.


Dining

Cooked-to-order breakfast is offered for a fee each morning from 7:30 AM to 1:00 PM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Guests can enjoy a TV and stay connected with free WiFi.


Property features

At At Wind Chimes Boutique Hotel, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff that can help with dry cleaning/laundry and tours/tickets. Additional amenities include a library, a garden, and a reception hall.

Room options

Run of the House

Full 1 | Sleeps 2

Double Room

Full 2 | Queen 2 | Sleeps 4

Cruise Ship Exclusive

Full 1 | Sleeps 2

Standard Room

Full 1 | Queen 1 | Sleeps 2

Guest reviews for At Wind Chimes Boutique Hotel

Everyone (12) Couples (33) Business (5) Family (10) Friends (5) Other (13)
3
Partner Couples

The property is nice, close to the beach, has secured perimeter doors, and a really cute bar that's also open to the public. It was promoted as having an outdoor pool and a hot tub, but it turned out that they only had 1 small unheated pool. The heated pool and hot tub was a block away at their "sister" property. We did not go to the sister property to check it out. Our room was around the corner from the bar. The noise was deafening until about 11pm. We went to bed early in order to catch a 3AM flight and the noise did not help. My advice? Don't get a room close to the bar. Don't book this hotel if you expect the heated pool and hot tub to be onsite. The room was nice and well appointed. This is a wonderful property if you are wanting to see Ocean Park beach, or trying to get halfway between the airport and Old San Juan. There are numerous restaurants and bars within a short walk of the hotel. The beach is down the street and quite close. The beach is fantastic!

By , from Denver, Colorado USA on Jun 12, 2019

4
Everyone

By on Apr 13, 2019

Review comment responded on Apr 16, 2019

We appreciate you taking the time to review our hotel and your excellent rating. Nothing pleases us more than to learn our guests are pleased with our accommodations and services. Our housekeeping department, front desk team and the entire At Wind Chimes Boutique Hotel staff is pleased to have been of service to you and we thank you for your business and for sharing your feedback with us.

4
Everyone

Place is cute and clean, the man that checks you in was nice , but he should really pay more attention to his customers. While we were waiting for our room, he actually went to clean a table off

By on Mar 29, 2019

Review comment responded on Apr 2, 2019

Thanks for your appreciation and for sharing with us. We, strive hard to exceed our guests' expectations. The entire staff is committed to deliver the best service at all times; There’s always been a challenge for the front desk mostly in a boutique type hotel where it is required a multi tasking employee; keeping an adequate atmosphere, balancing data entry, and processes and procedures, and engaging with a guest and understanding what’s important to them. We apologize for your discomfort and hope than other than this event you experienced a great vacation time and will like to welcome you again, should your travel brings you back to San Juan

5
Partner Couples

Excellent staff!!!! Nice little pool and use of sister property. Clean room. Room fixtures could use a bit of updating but no big deal.

By on Mar 11, 2019

Review comment responded on Mar 12, 2019

Thank you for taking the time to share your wonderful 5 out of 5 great score of your stay at At Wind Chimes Boutique Hotel. It is of utmost importance to us that our guests can appreciate our daily efforts to guarantee that our guests can experience the highest levels of comfort in a particularly pleasant atmosphere. This is thanks to our staff, our privilege location and our hotel' facilities, including the hot spa at our sister property. We therefore find it wonderful that our hospitality was so well received by you and that you have written so pleasantly about it. We are very grateful for the time you have taken to share this constructive feedback of your experience in our boutique hotel. We always welcome the opinions of our guests as they provide us an insight into areas of our hotel through their eyes and we believe that if an area of our hotel has room for improvement we will endeavor to do so. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back if your travels bring you back to San Juan, Puerto Rico.

4
Everyone

The only drawback on this property is, the lack of parking. However, the accessibility to restaurants and/or eateries is amazing. It is conveniently located between Old San Juan and the International Airport. Good places to eat around there, Pinky's for Breakfast and Bebo's Café for Breakfast and Puerto Rican Cuisine Dinner. All within walking distance in Loiza Street.

By on Mar 10, 2019

Review comment responded on Mar 12, 2019

Thank you very much for your great review. Nothing makes us happier than a happy guest. As you mention, we are in fact in the perfect location. Near supermarkets, museums, casinos, cruise port, convention center, North beach, restaurants, bars, clubs, shopping and places of interest to our guests. While we do not have parking at our hotel, there is usually plenty of street parking available and there is various parking lots very close to the hotel. We hope to have you back with us again should your travels bring you back to San Juan, Puerto Rico.

4
Everyone

By on Mar 10, 2019

Review comment responded on Apr 2, 2019

Thank you for taking the time to review our hotel and for your rating.We have an amazing location with over 20 restaurants within close walking distance to our hotel. We are centrally located with access to public transportation right outside our hotel's front door, shopping, restaurants, our excellent north beach, bars, clubs, delys, We look forward for your stay with us again in the future should your travels bring you back to San Juan. We are in fact very lucky to have the quality service and product we offer, we are lucky to be in a primer location of San Juan, and most of all, we are very lucky to have guests like you staying at our hotel. We look forward to your return. Thank you for staying with us.

4
Partner Couples

Staff was friendly and nice. Quaint and charming property. Quiet and and relaxing. Nice to have the bar and pizza on property. Bathroom ceiling had a bit of mold, but ignorable if you don’t look up!

By on Feb 24, 2019

Review comment responded on Feb 26, 2019

Thank you for your review of our hotel and most of all thank you for selecting our hotel for your stay. I do apologize for not having responded on a timely manner. We hope to be able to have you back with us in a not too distant future and look forward to offering you our warm welcome again ... and again! I'm sorry to hear the bathroom weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

4
Everyone

By on Jan 22, 2019

Review comment responded on Jan 22, 2019

Thanks for your positive review. We really appreciate your feedback. We are pleased to know you enjoyed your stay with us and we are looking forward to welcoming you back at our hotel.

5
Everyone

Nice boutique hotel. Good bar. Nice pool. Staff is very good.

By , from New York on Nov 26, 2018

Review comment responded on Dec 11, 2018

Thank you so much for your kind words, Jon. We really appreciate you taking the time out to share your experience with us—and we agree, as we are very proud of our Boat Bar, cozy pool and our very customer oriented staff. Please visit us soon.

5
Everyone

Nice plece at a reasonable price. I will definitely stay again.

By , from MIAMI on Nov 8, 2018

Review comment responded on Nov 13, 2018

Dear Guillermo, We love your great review and are very happy you enjoy your stay. Thanks very much for your appreciation and we hope forward to see you again.

At Wind Chimes Boutique Hotel

1750 Mcleary Avenue, San Juan, 00911