Feels like being at home but the place is not as nice as years ago and shows some signs of decay. Loud music at the pool by one of the guests was allowed by the manager, not cool
Puerto Rico is one of my favorite places in the world unfortunately the hotel I stayed at does not have the attention and care that I was looking for the staff was very unprofessional no control for the TV the rooms smell very humans and you needed to walk a distance to check in at another hotel which I would appreciate it if I knew in advance no parking nowhere nearby thank you
The room was not cleaned when we arrived the first night. I mean room was dirty apparently they only change the bed sheets and clean towel and that is all. There is no parking lot; you have to look for parking in the street every time and finding parking far away.
There is no parking on property, so if you arrive in your car or a rental you are in trouble. You are requested to find parking in the street. There I was rolling my suitcases from three blocks away! I won't recomend the facility if you are going to be moving up and down! ;-(
Very limited parking Staff, location,grounds and room were awesome Thanks to Omar
Beautiful, clean, close to stores and the beach a block away! Will definitely recommend to anyone! We will be back!
This is the worst administered hotel I have ever connected with. My flight was cancelled, I called the hotel to inform them and cancel the first night, but that I will be arriving for the 2nd night. They charged me for the both noghts would not give a rebate and cancelled my reservation for the 2nd night and would not reimburse. That was a rip off that they cancelled my 2nd night and kept my money and would not give a refund. Terrible I paid for 2 nights and had no reservation. Had to pay for another. They in essence stole one nights stay.
I've stayed here many times and always have a pleasant experience. For me, it's convenient to night life (and day life), but still in a quiet area of town. The staff are always super helpful.
Property good but the bar never open. Most difficult was parking. Room clean and pool soooooo good!!!
The property is nice, close to the beach, has secured perimeter doors, and a really cute bar that's also open to the public. It was promoted as having an outdoor pool and a hot tub, but it turned out that they only had 1 small unheated pool. The heated pool and hot tub was a block away at their "sister" property. We did not go to the sister property to check it out. Our room was around the corner from the bar. The noise was deafening until about 11pm. We went to bed early in order to catch a 3AM flight and the noise did not help. My advice? Don't get a room close to the bar. Don't book this hotel if you expect the heated pool and hot tub to be onsite. The room was nice and well appointed. This is a wonderful property if you are wanting to see Ocean Park beach, or trying to get halfway between the airport and Old San Juan. There are numerous restaurants and bars within a short walk of the hotel. The beach is down the street and quite close. The beach is fantastic!
Place is cute and clean, the man that checks you in was nice , but he should really pay more attention to his customers. While we were waiting for our room, he actually went to clean a table off
Excellent staff!!!! Nice little pool and use of sister property. Clean room. Room fixtures could use a bit of updating but no big deal.
The only drawback on this property is, the lack of parking. However, the accessibility to restaurants and/or eateries is amazing. It is conveniently located between Old San Juan and the International Airport. Good places to eat around there, Pinky's for Breakfast and Bebo's Café for Breakfast and Puerto Rican Cuisine Dinner. All within walking distance in Loiza Street.
Staff was friendly and nice. Quaint and charming property. Quiet and and relaxing. Nice to have the bar and pizza on property. Bathroom ceiling had a bit of mold, but ignorable if you don’t look up!
Nice boutique hotel. Good bar. Nice pool. Staff is very good.
Located in Parque within 2 miles (3 km) of Condado Beach, At Wind Chimes Boutique Hotel is within a few miles (5 km) of other popular sights such as Puerto Rico Convention Center. This 22-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 7:30 AM to 1:00 PM.
Guests can expect to find free WiFi and TVs. Free toiletries are also included.
At Wind Chimes Boutique Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Additional amenities include a library, a terrace, and laundry facilities.
Feels like being at home but the place is not as nice as years ago and shows some signs of decay. Loud music at the pool by one of the guests was allowed by the manager, not cool
Puerto Rico is one of my favorite places in the world unfortunately the hotel I stayed at does not have the attention and care that I was looking for the staff was very unprofessional no control for the TV the rooms smell very humans and you needed to walk a distance to check in at another hotel which I would appreciate it if I knew in advance no parking nowhere nearby thank you
The room was not cleaned when we arrived the first night. I mean room was dirty apparently they only change the bed sheets and clean towel and that is all. There is no parking lot; you have to look for parking in the street every time and finding parking far away.
There is no parking on property, so if you arrive in your car or a rental you are in trouble. You are requested to find parking in the street. There I was rolling my suitcases from three blocks away! I won't recomend the facility if you are going to be moving up and down! ;-(
Very limited parking Staff, location,grounds and room were awesome Thanks to Omar
Beautiful, clean, close to stores and the beach a block away! Will definitely recommend to anyone! We will be back!
This is the worst administered hotel I have ever connected with. My flight was cancelled, I called the hotel to inform them and cancel the first night, but that I will be arriving for the 2nd night. They charged me for the both noghts would not give a rebate and cancelled my reservation for the 2nd night and would not reimburse. That was a rip off that they cancelled my 2nd night and kept my money and would not give a refund. Terrible I paid for 2 nights and had no reservation. Had to pay for another. They in essence stole one nights stay.
Dear Anonymous We are a respected and good trusted company that has been providing quality services for our guest for years. In reality, you were informed (by one of our night auditors) of our policies, which are clearly stated on the platform you selected. You never showed up the second night but instead chose to book somewhere else so there was a no show. We are sorry for any possible misunderstandings.
I've stayed here many times and always have a pleasant experience. For me, it's convenient to night life (and day life), but still in a quiet area of town. The staff are always super helpful.
Dear guest, Thank you for your feedback