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Recent guest reviews

Beacuse is very good place and the localization is excellent

The free breakfast was nice. Rooms are pretty small, and toilet is kind of uncomfortable since it's too close to the shower wall.

first you arrive and no parking and no concierge or anyone to give you any information about this or the hotel. They have only two staff persons in the lobby. The pool is small. The price that was advertised was 179 per night which afterwards when I got the bill was around 230. While I was at the counter they were offering to a client a rate of 150. The mini bar is empty and the breakfast was fair to poor (pre-packaged eggs, breads and some pastries). Had to park across the street and the amenities were a decent weight room and a small mini pool. Asked the attendant for a bottle opener to open some wine and they did not have any as a courtesy I gave one to the front desk. Over priced and poor quality.

Staff was excellent. Room was clean and comfortable. The shower design makes NO sense. It is a walk-in shower but the shower head sprays into the opening soaking the floor. Also there is no way to turn it on without getting soaked by cold water.

Friendly staff, clean rooms. Small store in the lobby for snacks, drinks (Including alcohol) and toiletries.

Excellent location nice place to stay close to everything

I enjoyed my stay here. The hotel is small so the eating area and elevator was pretty tight. The staff was friendly and the room was kept clean.

Great staff very helpful and friendly, but the rooms are a bit small.

You can't beat the location. The staff are very attentive and friendly. Wifi works well. Concierge is helpful with tours and information about the sites. Beach across the street; Ashford St. has all the restaurants and shops in Condado. Never felt unsafe. Cabs are outside hotel and you can pre-negotiate rates . Only issue which to me is minor since we're out most of the day is the size of the room...it's pretty small but efficient. The AC is pretty loud. Other than that, we had a great experience. Breakfast is free.

Didn't like that there's no free parking. You would be lucky to find street parking. Breakfast is ok.

To get to the beach, you just cross the street. Many restaurants nearby.. We liked Sesame, must try. And Waffle cafe. Casino is in a short walk. Serafima, Italian restaurant is exquisite! When we arrived, was past midnight, got a room that we were not happy about, next morning were moved to a much better room. Hotel stuff is very hard working and nice. Good breakfast!

Is close to a lot of restaurants and the beach. Affordable, nice staff too.

Overall hotel stay was good. Recommend that breakfast hours on weekends shall be extended until 10:30am

The water was almost hot enough, there was almost enough shampoo, the internet was slow but connected, and they served enough food in the morning to pretend it was breakfast. The bed was fine. I figure they delivered about what we paid for.

I had a great stay breakfast was great every morning I stood there. The coffee was very good. The pool was cloudy but overall I would book again.

Every time I stay here, I always get excellent service and the staff are always very helpful and friendly.

1 Mariano Ramirez Bages San Juan

Hotel highlights

  • Walking distance to Condado Beach
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Condado within a short walk of Condado Beach, Holiday Inn Express San Juan Condado is within 2 miles (3 km) of other popular sights such as Puerto Rico Convention Center. This 3-star hotel welcomes guests with 115 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

All of Holiday Inn Express San Juan Condado's 115 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include free weekday newspapers, hair dryers, and safes.


Property features

Guests of Holiday Inn Express San Juan Condado have access to an outdoor pool, a fitness center, and a spa tub. Self parking is available for USD 17.00 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a business center, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Standard Room

King 1 | Full 1 | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

King 1 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 1

Guest reviews for Holiday Inn Express San Juan Condado

Everyone (29) Couples (12) Business (3) Family (7) Friends (7) Other (1)
5
Everyone

Beacuse is very good place and the localization is excellent

By on Aug 8, 2019

Review comment responded on Aug 9, 2019

Thank you so much for your positive comments, we are glad you had a good stay, and we hope you have a great day

4
Everyone

By on Jun 21, 2019

Review comment responded on Jun 22, 2019

Thank you for your feedback

5
Everyone

By on May 3, 2019

Review comment responded on May 4, 2019

Thank you for your amazing feedback we are glad you enjoyed everything about your stay. Have a great day

4
Families Family with small children Partner Couples Families

The free breakfast was nice. Rooms are pretty small, and toilet is kind of uncomfortable since it's too close to the shower wall.

By on Apr 21, 2019

Review comment responded on Apr 21, 2019

Thank you for your feedback we will take it into perspective to keep bettering our property and service. Hope you have a good day

1
Business Business Travelers

first you arrive and no parking and no concierge or anyone to give you any information about this or the hotel. They have only two staff persons in the lobby. The pool is small. The price that was advertised was 179 per night which afterwards when I got the bill was around 230. While I was at the counter they were offering to a client a rate of 150. The mini bar is empty and the breakfast was fair to poor (pre-packaged eggs, breads and some pastries). Had to park across the street and the amenities were a decent weight room and a small mini pool. Asked the attendant for a bottle opener to open some wine and they did not have any as a courtesy I gave one to the front desk. Over priced and poor quality.

By on Mar 26, 2019

Review comment responded on Mar 31, 2019

Good afternoon: First of all we are sorry that your stay wasn't what you expected to received. But I would like to clear some points. We do not have minibars because we have a Mini-store in our lobby, filled with goodies. Our breakfast is fully prepared in the morning and it has a variety of eggs, bacon, biscuits and pastries. Our hotel parking is right in front of the hotel which is a private building. Second we apologize for not having the bottle opener you needed at the moment. Third remember the prices of our hotel rooms change depending on season and occupation. Hope this clears your doubts, please have an amazing day

3
Everyone

By on Feb 7, 2019

Review comment responded on Apr 1, 2019

Thank you for your positive feedback we are glad you had an amazing stay. Have a great day

4
Everyone

Staff was excellent. Room was clean and comfortable. The shower design makes NO sense. It is a walk-in shower but the shower head sprays into the opening soaking the floor. Also there is no way to turn it on without getting soaked by cold water.

By on Jan 4, 2019

Review comment responded on Feb 10, 2019

Thank you for positive feedback on our staff members. And we will take the feedback of the shower situation to keep making improvements. Hope you had a good experience and have a good day

4
Everyone

Friendly staff, clean rooms. Small store in the lobby for snacks, drinks (Including alcohol) and toiletries.

By , from Houston, TX on Nov 25, 2018

Review comment responded on Nov 29, 2018

Hello Antonio Thank you for your feedback and your recent stay with us!

5
Everyone

Excellent location nice place to stay close to everything

By , from Arecibo, PR on Nov 23, 2018

Review comment responded on Nov 29, 2018

Greetings Poly Thank you so much for your feedback!

5
Everyone

By on Oct 29, 2018

Review comment responded on Oct 29, 2018

Thank you for the feedback

Holiday Inn Express San Juan Condado

1 Mariano Ramirez Bages, San Juan, 00907
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