Elevator damage for while. Everything was perfect. Clean rooms, perfect area to walk in condado. Excelente
The friendily kind people around and everyone I met friendly and happy to answer question and greeting with a smile
I always stay in the holiday inn for all my vacation because I am a member but this one was not good, the hotel was in construction so the carpet by the elevator was dirty, hallways smell horrible and no water to shower for 3 hours every day from 12 to 3 I was very disappointed and went I complained to the manager in charge she said is in the website the hotel is under remodeling, went I look Back again was all way down on the website. I trust holiday inn for the past good experience but in this one you fail!!
Excelent service, have a little store and breakfast
Good price, great location, helpful staff. Will repeat.
Beacuse is very good place and the localization is excellent
The free breakfast was nice. Rooms are pretty small, and toilet is kind of uncomfortable since it's too close to the shower wall.
first you arrive and no parking and no concierge or anyone to give you any information about this or the hotel. They have only two staff persons in the lobby. The pool is small. The price that was advertised was 179 per night which afterwards when I got the bill was around 230. While I was at the counter they were offering to a client a rate of 150. The mini bar is empty and the breakfast was fair to poor (pre-packaged eggs, breads and some pastries). Had to park across the street and the amenities were a decent weight room and a small mini pool. Asked the attendant for a bottle opener to open some wine and they did not have any as a courtesy I gave one to the front desk. Over priced and poor quality.
Staff was excellent. Room was clean and comfortable. The shower design makes NO sense. It is a walk-in shower but the shower head sprays into the opening soaking the floor. Also there is no way to turn it on without getting soaked by cold water.
Friendly staff, clean rooms. Small store in the lobby for snacks, drinks (Including alcohol) and toiletries.
Excellent location nice place to stay close to everything
I enjoyed my stay here. The hotel is small so the eating area and elevator was pretty tight. The staff was friendly and the room was kept clean.
Great staff very helpful and friendly, but the rooms are a bit small.
You can't beat the location. The staff are very attentive and friendly. Wifi works well. Concierge is helpful with tours and information about the sites. Beach across the street; Ashford St. has all the restaurants and shops in Condado. Never felt unsafe. Cabs are outside hotel and you can pre-negotiate rates . Only issue which to me is minor since we're out most of the day is the size of the room...it's pretty small but efficient. The AC is pretty loud. Other than that, we had a great experience. Breakfast is free.
Didn't like that there's no free parking. You would be lucky to find street parking. Breakfast is ok.
Located in Condado, Holiday Inn Express San Juan Condado is adjacent to Casino del Mar at La Concha Resort and within a 15-minute walk of popular sights like Condado Beach. This 3-star hotel has 115 guestrooms and offers an outdoor pool, free in-room WiFi, and a fitness center.
All 115 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include free weekday newspapers, free local calls, and hair dryers.
At Holiday Inn Express San Juan Condado, guests enjoy an outdoor pool, a fitness center, and a spa tub. Self parking is available for USD 20.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and free newspapers.
Elevator damage for while. Everything was perfect. Clean rooms, perfect area to walk in condado. Excelente
The friendily kind people around and everyone I met friendly and happy to answer question and greeting with a smile
Thank you for the warm words about our staff we are glad you had a great stay
I always stay in the holiday inn for all my vacation because I am a member but this one was not good, the hotel was in construction so the carpet by the elevator was dirty, hallways smell horrible and no water to shower for 3 hours every day from 12 to 3 I was very disappointed and went I complained to the manager in charge she said is in the website the hotel is under remodeling, went I look Back again was all way down on the website. I trust holiday inn for the past good experience but in this one you fail!!
Dear Guest, I would like to apologize for any discomfort the construction might have caused you. We are making every effort to get through this phase without causing such inconveniences as we have cause you and for that we are very sorry.
Excelent service, have a little store and breakfast
thank you for your comments and the for the perfect score.
Good price, great location, helpful staff. Will repeat.
Thank you for taking the time to complete our guest survey.I will make sure to share your comments with the rest of our team.
Thank you for the perfect score. We are glad you enjoyed your stay.
Beacuse is very good place and the localization is excellent
Thank you so much for your positive comments, we are glad you had a good stay, and we hope you have a great day
Thank you for your feedback
Thank you for your amazing feedback we are glad you enjoyed everything about your stay. Have a great day
The free breakfast was nice. Rooms are pretty small, and toilet is kind of uncomfortable since it's too close to the shower wall.
Thank you for your feedback we will take it into perspective to keep bettering our property and service. Hope you have a good day
Thank you so much, have a great day