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Recent guest reviews

Elevator damage for while. Everything was perfect. Clean rooms, perfect area to walk in condado. Excelente

The friendily kind people around and everyone I met friendly and happy to answer question and greeting with a smile

I always stay in the holiday inn for all my vacation because I am a member but this one was not good, the hotel was in construction so the carpet by the elevator was dirty, hallways smell horrible and no water to shower for 3 hours every day from 12 to 3 I was very disappointed and went I complained to the manager in charge she said is in the website the hotel is under remodeling, went I look Back again was all way down on the website. I trust holiday inn for the past good experience but in this one you fail!!

Excelent service, have a little store and breakfast

Good price, great location, helpful staff. Will repeat.

Beacuse is very good place and the localization is excellent

The free breakfast was nice. Rooms are pretty small, and toilet is kind of uncomfortable since it's too close to the shower wall.

first you arrive and no parking and no concierge or anyone to give you any information about this or the hotel. They have only two staff persons in the lobby. The pool is small. The price that was advertised was 179 per night which afterwards when I got the bill was around 230. While I was at the counter they were offering to a client a rate of 150. The mini bar is empty and the breakfast was fair to poor (pre-packaged eggs, breads and some pastries). Had to park across the street and the amenities were a decent weight room and a small mini pool. Asked the attendant for a bottle opener to open some wine and they did not have any as a courtesy I gave one to the front desk. Over priced and poor quality.

Staff was excellent. Room was clean and comfortable. The shower design makes NO sense. It is a walk-in shower but the shower head sprays into the opening soaking the floor. Also there is no way to turn it on without getting soaked by cold water.

Friendly staff, clean rooms. Small store in the lobby for snacks, drinks (Including alcohol) and toiletries.

Excellent location nice place to stay close to everything

I enjoyed my stay here. The hotel is small so the eating area and elevator was pretty tight. The staff was friendly and the room was kept clean.

Great staff very helpful and friendly, but the rooms are a bit small.

You can't beat the location. The staff are very attentive and friendly. Wifi works well. Concierge is helpful with tours and information about the sites. Beach across the street; Ashford St. has all the restaurants and shops in Condado. Never felt unsafe. Cabs are outside hotel and you can pre-negotiate rates . Only issue which to me is minor since we're out most of the day is the size of the room...it's pretty small but efficient. The AC is pretty loud. Other than that, we had a great experience. Breakfast is free.

Didn't like that there's no free parking. You would be lucky to find street parking. Breakfast is ok.

1 Mariano Ramirez Bages San Juan

Hotel highlights

  • Walking distance to Casino del Mar at La Concha Resort and Condado Beach
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Fitness center

Located in Condado, Holiday Inn Express San Juan Condado is adjacent to Casino del Mar at La Concha Resort and within a 15-minute walk of popular sights like Condado Beach. This 3-star hotel has 115 guestrooms and offers an outdoor pool, free in-room WiFi, and a fitness center.


Rooms

All 115 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include free weekday newspapers, free local calls, and hair dryers.


Property features

At Holiday Inn Express San Juan Condado, guests enjoy an outdoor pool, a fitness center, and a spa tub. Self parking is available for USD 20.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Double Beds | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express San Juan Condado

Everyone (31) Couples (9) Business (3) Family (7) Friends (2)
4
Partner Couples

Elevator damage for while. Everything was perfect. Clean rooms, perfect area to walk in condado. Excelente

By , from Camuy on Sep 25, 2020

Review comment responded on Sep 25, 2020

Thank you so much, have a great day

5
Family Family

The friendily kind people around and everyone I met friendly and happy to answer question and greeting with a smile

By on Jul 23, 2020

Review comment responded on Jul 28, 2020

Thank you for the warm words about our staff we are glad you had a great stay

1
Everyone

I always stay in the holiday inn for all my vacation because I am a member but this one was not good, the hotel was in construction so the carpet by the elevator was dirty, hallways smell horrible and no water to shower for 3 hours every day from 12 to 3 I was very disappointed and went I complained to the manager in charge she said is in the website the hotel is under remodeling, went I look Back again was all way down on the website. I trust holiday inn for the past good experience but in this one you fail!!

By on Feb 26, 2020

Review comment responded on Feb 26, 2020

Dear Guest, I would like to apologize for any discomfort the construction might have caused you. We are making every effort to get through this phase without causing such inconveniences as we have cause you and for that we are very sorry.

5
Family

Excelent service, have a little store and breakfast

By on Feb 18, 2020

Review comment responded on Feb 24, 2020

thank you for your comments and the for the perfect score.

4
Partner Couples

Good price, great location, helpful staff. Will repeat.

By on Jan 20, 2020

Review comment responded on Jan 23, 2020

Thank you for taking the time to complete our guest survey.I will make sure to share your comments with the rest of our team.

5
Everyone

By on Jan 7, 2020

Review comment responded on Jan 8, 2020

Thank you for the perfect score. We are glad you enjoyed your stay.

5
Everyone

Beacuse is very good place and the localization is excellent

By on Aug 8, 2019

Review comment responded on Aug 9, 2019

Thank you so much for your positive comments, we are glad you had a good stay, and we hope you have a great day

4
Everyone

By on Jun 21, 2019

Review comment responded on Jun 22, 2019

Thank you for your feedback

5
Everyone

By on May 3, 2019

Review comment responded on May 4, 2019

Thank you for your amazing feedback we are glad you enjoyed everything about your stay. Have a great day

4
Family Family with small children Partner Couples Family

The free breakfast was nice. Rooms are pretty small, and toilet is kind of uncomfortable since it's too close to the shower wall.

By on Apr 21, 2019

Review comment responded on Apr 21, 2019

Thank you for your feedback we will take it into perspective to keep bettering our property and service. Hope you have a good day

Holiday Inn Express San Juan Condado

1 Mariano Ramirez Bages, San Juan, 00907
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