I paid for a king bed and got a queen and it smelled like smoke.
Nice, modern decor. Room felt a lot smaller than pictured. Limited housekeeping - upon request. Only replaced towels and emptied garbage. Parking seemed limited. Great room for price.
I loved how the hotel room smelled it was so pleasant amd clean <3
Very clean. Great Staff. Free parking. Food, shops close by.
very clean, quit, safe feeling place. Young lady at front counter was great! Comfortable bed. Thanks to covid no breakfast or pool, other than that prefect stay
Our room was situated at the end of the hall, near the side entrance/exit and next to the stairwell. There is very little sound proofing of the rooms because we could hear everything going on around us. We could hear people walking in the upstairs hallway, people walking up and down the stairs, and people entering and exiting the side door. Not a big deal during the day, but at 11, 12, 1 in the morning it can be very disturbing. On our second night our bathroom toilet backed up. I called the desk and was told that someone would be right down. We waited 30 minutes and no one showed up. I had to walk down to the front desk and find the desk clerk. When I found him, he just handed me a plunger. We understand that COVID can make some of their regular amenities not possible and our room was supposed to come with a breakfast buffet. But because of COVID, all we received was a bag with a banana and prepackaged muffin and a bottle of water. I would think that the hotel could have done a little better than that.
Double beds were very small and of poor quality. Not a good night's sleep.
Clean. Convenient. Love the indoor pool and hot tub. Strong chlorine, need to balance chemical. Lobby has good hang out area. Order food from outside. No restaurant. Free breakfast is good. Has veggies and salsa. Will be back.
Comfortable hotel, close to downtown, great bonus that it had an indoor pool, nice breakfast.
We were received well, had a very comfortable room, and excellent breakfast.
Rooms were really clean, the staff was very nice and friendly. Good breakfast. The only thing we didn’t like were the small beds in our suite
Very clean, room seemed a bit small but was ok. Indoor pool was nice, but small. Breakfast was ok. Overall a pleasant experience. Most happy with how clean everything was.
Our stay was fine. The staff was very friendly. Our room smelled terrible and we couldn’t figure out what it was and the kids were already asleep so we had to deal with it and tell them in the morning. We pulled out the couch bed to use and found a bag of old French fries smashed in there so pretty sure that was part of the terrible smell. Otherwise, the place seemed fairly clean.
This hotel was convenient, easy to find and an all around excellent choice. Free airport shuttle, wonderful free breakfast and 24 hour coffee. Also noticed their environmentally friendly policies. Staff was top notch too.
Located in South Natomas within 2 miles (3 km) of Discovery Park, SpringHill Suites by Marriott Sacramento Natomas is within a few miles (5 km) of other popular sights such as American River Bike Trail. This 3-star hotel has 96 guestrooms and offers free in-room WiFi, free self parking, and a fitness center.
The 96 accommodations feature sitting areas. 40-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and coffee makers are also standard.
Guests of SpringHill Suites by Marriott Sacramento Natomas enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and free newspapers.
I paid for a king bed and got a queen and it smelled like smoke.
Looos like you might have had some issues during your stay? Please feel free to contact up directly to discuss.
Nice, modern decor. Room felt a lot smaller than pictured. Limited housekeeping - upon request. Only replaced towels and emptied garbage. Parking seemed limited. Great room for price.
Thank you for your review, we hope to see you again!
I loved how the hotel room smelled it was so pleasant amd clean <3
Thank you! We look forward to see you again soon.
Very clean. Great Staff. Free parking. Food, shops close by.
Thank you! We hope to see you again soon :)
very clean, quit, safe feeling place. Young lady at front counter was great! Comfortable bed. Thanks to covid no breakfast or pool, other than that prefect stay
Thank you for your review, we are happy to hear you enjoyed your stay. I will be sure to pass your comments on to the staff. :)
Our room was situated at the end of the hall, near the side entrance/exit and next to the stairwell. There is very little sound proofing of the rooms because we could hear everything going on around us. We could hear people walking in the upstairs hallway, people walking up and down the stairs, and people entering and exiting the side door. Not a big deal during the day, but at 11, 12, 1 in the morning it can be very disturbing. On our second night our bathroom toilet backed up. I called the desk and was told that someone would be right down. We waited 30 minutes and no one showed up. I had to walk down to the front desk and find the desk clerk. When I found him, he just handed me a plunger. We understand that COVID can make some of their regular amenities not possible and our room was supposed to come with a breakfast buffet. But because of COVID, all we received was a bag with a banana and prepackaged muffin and a bottle of water. I would think that the hotel could have done a little better than that.
Dear David, I am saddened to hear that your experience at Springhill Suites did not go as planned. I would like to apologize for the inconvenience this may have caused you during your stay with us. We strive to make sure all our customers have a pleasant stay with us and we will use your feedback to correct the issues. Best Regards, Suman Chand
Dear Valued Guest, On behalf of everyone at Springhill Suites, managed by Johnson Hospitality, we would like to thank you for taking a moment of your time to complete our survey. Your feedback ensures that we are keeping customers like yourself in good hands. I am glad to hear your stay with us was pleasurable. Please do consider us again in the future. Sincerely, Suman Chand
Dear Valued Guest, On behalf of everyone at Springhill Suites, managed by Johnson Hospitality, we would like to thank you for taking a moment of your time to complete our survey. Your feedback ensures that we are keeping customers like yourself in good hands. I am glad to hear your stay with us was pleasurable. Please do consider us again in the future. Sincerely, Suman Chand
Dear Valued Guest, On behalf of everyone at Springhill Suites, managed by Johnson Hospitality, we would like to thank you for taking a moment of your time to complete our survey. Your feedback ensures that we are keeping customers like yourself in good hands. I am glad to hear your stay with us was pleasurable. Please do consider us again in the future. Sincerely, Suman Chand
I'm sorry your stay wasn't up to par, I will be sure to share with the team to avoid this issues from happening in the future.