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Sheraton Grand Sacramento Hotel

4.0 star property
Hotel with 2 restaurants, near Golden 1 Center

Choose dates to view prices

Photo gallery for Sheraton Grand Sacramento Hotel

Exterior
Grand Suite, 1 King Bed, Non Smoking | Lounge
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Club Suite, 1 King Bed, Non Smoking | Lounge
Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
1230 J St, Sacramento, CA, 95814
  • Place, Sacramento Convention Center
    ‪5 min walk‬
  • Place, California State Capitol
    ‪5 min walk‬
  • Place, Golden 1 Center
    ‪10 min walk‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(67 reviews)
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Lounge

Club Suite, 1 King Bed, Non Smoking

  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds, Non Smoking

  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Non Smoking

Grand Suite, 1 King Bed, Non Smoking | Lounge

Grand Suite, 1 King Bed, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Non Smoking

Club Suite, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Sacramento

Located in Downtown Sacramento, Sheraton Grand Sacramento Hotel is within a 5-minute walk of Sacramento Convention Center and within 15 minutes of other popular attractions like Golden 1 Center. This 4-star hotel has 503 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a gym.

What's nearby

  • Sacramento Convention Center - 5 min walk - 0.3 miles
  • Sacramento Capitol Park - 5 min walk - 0.3 miles
  • California State Capitol - 5 min walk - 0.3 miles
  • Golden 1 Center - 10 min walk - 0.6 miles
  • Discovery Park - 3 min drive - 2.5 miles

Getting around

  • 11th & K (Cathedral Square) Station - 3 min walk
  • Sacramento Valley Station - 14 min walk
  • Sacramento Intl. Airport (SMF) - 15 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Amourath 1819 - Hyatt Regency Sacramento - ‬5 min walk
  • ‪Public Market Bar - ‬1 min walk
  • ‪Upper Crust Pizza - ‬3 min walk
  • ‪Jim-Denny's - ‬3 min walk

About this property

Sheraton Grand Sacramento Hotel

Hotel with 2 restaurants, near Golden 1 Center
Sheraton Grand Sacramento Hotel features an outdoor pool, a gym, and conference space. Valet parking is offered for USD 37 per night. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and a TV in a common area.
Flat-screen TVs come with cable channels, and WiFi keeps guests connected. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free local calls are other standard amenities. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hyatt Regency Sacramento
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 2,014 reviews
$170 nightly
The price is $198
Oct 26 - Oct 27
Total with taxes and fees
Hyatt Regency Sacramento

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 37 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 to 30 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Morgan's Restaurant
  • Public Market Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Wedding services

Business services

  • 10,360 square feet of conference space
  • 17 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 23 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • 1 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 37 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sacramento Grand Hotel
Sacramento Grand Sheraton
Sheraton Grand Sacramento
Sheraton Grand Sacramento Hotel
Sheraton Sacramento Grand
Sheraton Sacramento Grand Hotel
Sacramento Sheraton
Sheraton Sacramento
Sheraton Grand Hotel
Sheraton Grand
Sheraton Grand Sacramento
Sheraton Grand Sacramento Hotel Hotel
Sheraton Grand Sacramento Hotel Sacramento
Sheraton Grand Sacramento Hotel Hotel Sacramento

Frequently asked questions

Is free cancellation available at Sheraton Grand Sacramento Hotel?

Sheraton Grand Sacramento Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Grand Sacramento Hotel?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Sacramento Hotel on Oct 24, 2025 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Grand Sacramento Hotel?

This hotel is situated in Downtown Sacramento, just steps from K Street Mall and Loch Leven Lakes Trail, and within a short walk of Sacramento Capitol Park. You'll also find Golden 1 Center and Discovery Park within a short drive.

Is parking available on site at Sheraton Grand Sacramento Hotel?

Yes, valet parking is offered for USD 37 per night. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Sheraton Grand Sacramento Hotel have a casino on the premises?

No, Sheraton Grand Sacramento Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Grand Sacramento Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Sheraton Grand Sacramento Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Sheraton Grand Sacramento Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Grand Sacramento Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Grand Sacramento Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Grand Sacramento Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Grand Sacramento Hotel for a fee of USD 100.00 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Does Sheraton Grand Sacramento Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sheraton Grand Sacramento Hotel?

The closest major airport to Sheraton Grand Sacramento Hotel is Sacramento Intl. Airport (SMF), which is 11.5 mi away (15 minutes by car).

Can I book a room with a balcony at Sheraton Grand Sacramento Hotel?

No, at Sheraton Grand Sacramento Hotel, there aren't any guestrooms that list a balcony.

Does Sheraton Grand Sacramento Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Grand Sacramento Hotel.

Reviews

Sheraton Grand Sacramento Hotel Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 508 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, loved the rooms and dekor/furniture.
Stayed 1 night in Jun 2025

8/10 Good

Khemanakata

Stayed 1 night in Jun 2025

10/10 Excellent

andrea

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Eddie

Stayed 1 night in May 2025

10/10 Excellent

Dustin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect
Stayed 1 night in May 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good downtown location.
Stayed 2 nights in May 2025

10/10 Excellent

Jake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2025

2/10 Terrible

Natalie

Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though it depends on availability, we arrived early and they were able to accommodate an early check in which help our long day go a lot easier
Stayed 1 night in May 2025

10/10 Excellent

Annette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to return

The moment we pulled up, all staff that we met were friendly and helpful. The room was clean and I felt safe. The stay was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It's always nice, Union hotel
Stayed 1 night in May 2025

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Can't beat the convenient location. The rooms are newly remodeled and very clean. We were lucky and got a room with a lovely view. We truly enjoyed our stay. Would stay at The Sheraton Grand again!
Stayed 2 nights in May 2025

10/10 Excellent

Janay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Property conditions & facilities, room comfort
Great hotel located in downtown near lots of shopping and food. Everyone was very friendly and attentive to our needs. Will definitely stay here again
Stayed 1 night in May 2025

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Sheraton Grand Sacramento for a two day conference. Service was excellent! Comfortable room, dining options, close to the Capitol. Convenient for a pleasant short stay.
Stayed 1 night in May 2025

2/10 Terrible

Renata

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our check in exper
Stayed 1 night in May 2025

2/10 Terrible

Jobinesh Purushothaman, Foster City

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with a family of four for two nights. The location is convenient, but the rooms felt cramped. The breakfast buffet was underwhelming—limited options and not worth the price. Service was basic. Parking was frustrating; valet took 20–30 minutes to retrieve the car, and the area was always crowded. Based on what I heard from fellow travelers, the Hyatt Regency next door offers a better overall experience—more comfort, better value, and smoother service.
Stayed 2 nights in May 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but a bit nervous walking around downtown especially at night. Crazy homeless man also came into hotel in afternoon ranting about something. Rooms great, service great, very helpful, and location to convention center was awesome.
Stayed 2 nights in May 2025

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