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Comfort Inn & Suites Sacramento - University Area

2.5 out of 5.0

Recent guest reviews

Most important to me are a clean room and comfy bed, check. Secondary is staff friendliness and professionalism, double check. Would recommend

The very good reviews were recent and accurate. Nice, clean hotel with friendly staff. Would stay here again and would recommend.

I book for a king-bed suite with a kitchen, however, when I checked in and went to my room, it was a king bed standard room. I thought they mistakenly gave me a wrong room, so I went to front desk to explain. It was not a mistake! The hotel had a large group of kindergarten kids booked that night and they said they had to give all suites to that group and they only had standard rooms left. They also said that the rooms booked through a travel website are not guaranteed, so it was not their fault that the type of room I booked was not available. That was the most ridiculous thing a hotel manager would say to his customer, in my opinion. He did offer a small discount for my next stay but what they did was just not acceptable.

Hotel room was excellent. More hotel rooms should be like that. Very 'roomy' and not stiff feeling. Breakfast was pretty decent but the elevator is Slow, good thing there were only 3 floors so taking the stairs wasn't an issue. Location was in the middle of our destinations (zoo and children's museum). Definitely would stay again.

Beds were comfy, pool was warm and lovely and motel is in good lo ation

we only stayed for for one night and my husband i were very pleased with everything.

It was very good. Just in and out to near by college.

My stay was pleasant. They got me into my room early, it was clean and well appointed. The tv svc stopped working & man came right away. Turned out to be hotel wide w/dish. Had it fixed within 2 hours. Staff was helpful and friendly, & I enjoyed the breakfast. Great value.

The Comfort Inn and Suites is very close to the Sac State campus and easy to find and get to. The staff was friendly and the room clean. Like any hotel room, don't look too closely in the corners or under the bed or you will find the dust bunnies you are looking for. The pool is a 4 foot small pool, just right for a refreshing dip after a long hot day of campus tours and the hot tub was also relaxing. The continental breakfast offers standard fare -- egg sandwiches, cereal, waffles, yogurt, coffee and juice. This hotel did exactly what I needed it to do while I was visiting Sacramento State.

My wife was unhappy with the toilet seat. It was to thin and very uncomfortable.

Great staff - very helpful and pleasant. The bed was very comfortable, only reason for less rating on roo comfort and cleanliness was due to desk chair and comfort chair were a bit worn/dirty as well as carpet. Free internet and hot breakfast was great. Location was easy to get to but not good walkability around the area. Price was a little high for area.

My daughter and I stayed here while she was visiting Sacramento State for Freshman Orientation. The location was perfect, less than a mile from campus. The hotel was clean and the free breakfast was really good, both hot and cold items. The front desk staff was very pleasant. I will definitely stay here again when I visit her at Sac State.

It is conveniently located and clean, the staff were very pleasant and helpful. They do have internet access and printer. Free Breakfast too!

it was enjoyable and it was very quited clean we would stay there any time

The room was spotless, with excellent extras, such as wi-fi, lots of towels and soft pillows. The only negative was that the bed was a bit too hard, but then again, our home bed has a very thick pillow top. The staff was very professional and helpful. I left my phone charger and a comb behind and the staff mailed it out to me quickly. This saved me a lot of time and headache, not to mention the cost of a new iPhone charger.

All of the staff and management were very friendly and helpful when asked anything.... I would tell any body who was to ask....It is a great place to stay....

21 Howe Ave Sacramento CA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of Granite Regional Park, Comfort Inn & Suites Sacramento - University Area is within 2 miles (3 km) of California State University Sacramento. This 68-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. U.C. Davis School of Medicine and University of California Davis Medical Center are also close to this Sacramento hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

All of Comfort Inn & Suites Sacramento - University Area's 68 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 37-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

Guests of Comfort Inn & Suites Sacramento - University Area have access to an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Comfort Inn & Suites Sacramento - University Area

Everyone (2) Business (3) Couples (5) Family (4) Other (2)
5
Everyone

Most important to me are a clean room and comfy bed, check. Secondary is staff friendliness and professionalism, double check. Would recommend

By , from S.C. on Mar 7, 2017

Review comment responded on Apr 1, 2017

Thank you for completing the online survey. I'm glad that you had a great stay with us. We hope to see you soon.

4

pleasantly surprused

Everyone

The very good reviews were recent and accurate. Nice, clean hotel with friendly staff. Would stay here again and would recommend.

By , from Massachusetts on Sep 28, 2016

Review comment responded on Nov 17, 2016

Thank you for completing the online survey. We hope to see you soon.

2

downgraded room

BusinessTravelers

I book for a king-bed suite with a kitchen, however, when I checked in and went to my room, it was a king bed standard room. I thought they mistakenly gave me a wrong room, so I went to front desk to explain. It was not a mistake! The hotel had a large group of kindergarten kids booked that night and they said they had to give all suites to that group and they only had standard rooms left. They also said that the rooms booked through a travel website are not guaranteed, so it was not their fault that the type of room I booked was not available. That was the most ridiculous thing a hotel manager would say to his customer, in my opinion. He did offer a small discount for my next stay but what they did was just not acceptable.

By on Apr 20, 2015

5

great family trip

Families

Hotel room was excellent. More hotel rooms should be like that. Very 'roomy' and not stiff feeling. Breakfast was pretty decent but the elevator is Slow, good thing there were only 3 floors so taking the stairs wasn't an issue. Location was in the middle of our destinations (zoo and children's museum). Definitely would stay again.

By on Apr 6, 2015

5

awesome weekend get away

Families

Beds were comfy, pool was warm and lovely and motel is in good lo ation

By on Mar 22, 2015

4

couples night out

Couples

we only stayed for for one night and my husband i were very pleased with everything.

By on Feb 11, 2015

4

college trip

Singles

It was very good. Just in and out to near by college.

By on Jan 15, 2015

5

very pleasant

Singles

My stay was pleasant. They got me into my room early, it was clean and well appointed. The tv svc stopped working & man came right away. Turned out to be hotel wide w/dish. Had it fixed within 2 hours. Staff was helpful and friendly, & I enjoyed the breakfast. Great value.

By on Aug 25, 2014

3

a fine place to stay

Families

The Comfort Inn and Suites is very close to the Sac State campus and easy to find and get to. The staff was friendly and the room clean. Like any hotel room, don't look too closely in the corners or under the bed or you will find the dust bunnies you are looking for. The pool is a 4 foot small pool, just right for a refreshing dip after a long hot day of campus tours and the hot tub was also relaxing. The continental breakfast offers standard fare -- egg sandwiches, cereal, waffles, yogurt, coffee and juice. This hotel did exactly what I needed it to do while I was visiting Sacramento State.

By on Jul 25, 2014

4

family visit

Couples

My wife was unhappy with the toilet seat. It was to thin and very uncomfortable.

By on Jun 25, 2014