Deluxe Room, 1 Queen Bed
from $130
The Citizen Hotel, Autograph Collection
4.0 out of 5.0
4.2
out of 5
"Good!"
See all 85 reviews
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Recent guest reviews
I will be coming to Sacramento for the next 10 weekends. I will be looking at coming to the hotel for each weekend.
I live in Dac but needed some time to relax so got a room here. Very polite staff, extremely clean, quiet room.
When entering the hotel regardless of time of day and we'd greeted with a swarm of mosquitoes. I was a hot weekend but still not the best welcoming for sure. The front desk was nice and service was fast. The valet was also nice. We required a crib for our stay and basically the house keeping came and dumped the box on the floor and handed me the sheets. I would have appreciated them offering to help setup considering my hands were full with the baby. The following morning we left and the room was to be cleaned, I know this is picky of me but the pillows weren't fluffed. If the bed is to be made and the comforter is perfectly crisp, shouldn't the pillows be fluffed. Overall I would not say it is the worst experience but also no where near the best.
The rooms were clean and spacious. Best bathroom I have seen in long time. The staff was very friendly. They checked in on me which made me felt special. The Grange Restaurant is super yummy! Beautiful old building but rooms are not small and dated! Loved it!
When I first checked out the bathroom I noticed the complimentary earplugs, it wasn't until the following night I understood why they were there. The hotel, at least up to the 8th floor, is very loud on Saturday nights. The partying lasted until midnight. I don't mind the noise so much but if I had smaller kids I would definitely want to be made aware and prepared....so here's your warning if you have kids, it's loud. Friday morning at 6:45 AM I called to place my breakfast order. After 3 unanswered calls to roomservice, I contacted the front desk and I'm told to leave a message for them and they will call back to take my order....that's a new one but I did what I was told. 20 something minutes later I get a call back only to find out that their pastries won't be ready until after 8...on a Friday morning. That's amateur and I told them at the time. Maybe there was someone new in charge because they knew exactly how many people were staying there the night before and to still not have any breakfast pastries ready at breakfast time on a Friday morning at the so called best hotel in Sacramento is complete garbage. Life went on, but still, I stay at nice places to be catered to and something so basic is unacceptable. Room service the rest of the time was flawless. Stay here, it's a nice place. Until they build a Ritz or Four Seasons, this place is the best option in town.
Wife went into the bathroom and saw a roach that was 3" long.
Room listing for 3 guests but only comfort for 2! Room are bit small..
Accommodations, amenities, and service are not in line with price.
The room was cozy, the bed was a good firmness, my robe was missing, but they did send one up upon request. We ate at the restaurant once for breakfast, it was very good, and the staff was friendly and professional.
Very personable staff. Great central location with a view of the capital.
We had a company Christmas party here. It was beautiful. The room was VERY small, and had no tub only a shower but it was clean and the bed was comfy.
Citizen Hotel is highly recommended. It is in close vicinity to nice restaurants and bars. They offer great service and the room are very comfortable.
Great hotel in a good location in downtown Sacramento. Close to bars & nice restaurants. Highly recommend.
Was very pleased with this hotel. It has an old feel to it but the furnishing are all modern and visually appealing. Loved the high ceiling and clean lines of the furnishings.
Whimsical unique political décor. Very comfortable. The staff was very accommodating.
This is an outstanding hotel. Handled all me needs excellently! Ken Mandler
Excellent Experience - Hotel is well appointed and convenient to business all other activities in downtown Sacramento
Hosted a few friends at the Citizen for NYE celebrations. Room was huge and comfy. Bellhop so fast and friendly. Great staff. Very accommodating. I don't stay anywhere else when I visit Sacramento.
Overall a very pleasant experience. Staff were very friendly and eager to help.
This was my first time staying at The Citzen. The room was pretty small and there was a lot of outside noise that you hear middle of the night. The staff was nice. Overall, The Citizen hotel is nice, but I don't think I will be staying here again.
Hotel highlights
- Walking distance to California State Capitol and Historic Governor's Mansion
- Free WiFi and wired Internet in public areas
- Onsite dining
- Fitness center
The Citizen Hotel, Autograph Collection places you in Downtown Sacramento, within a leisurely stroll of popular sights such as California State Capitol and Historic Governor's Mansion. This 196-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a fitness center. Located centrally in Sacramento, it's also close to California State Railroad Museum and Crocker Art Museum.
Dining
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with continental breakfast, available for a fee.
Rooms
The Citizen Hotel, Autograph Collection's 196 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. 32-inch flat-screen TVs are available for entertainment, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, phones, and ironing boards are also available.
Property features
Guests of The Citizen Hotel, Autograph Collection enjoy a fitness center, free WiFi in public areas, and 8 meeting rooms. Valet parking is offered for USD 28.00 per day. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include conference space, a business center, and a porter/bellhop.
Guest reviews for The Citizen Hotel
nice people, great location,
Everyone
I will be coming to Sacramento for the next 10 weekends. I will be looking at coming to the hotel for each weekend.
Everyone
I live in Dac but needed some time to relax so got a room here. Very polite staff, extremely clean, quiet room.
average boutique hotel
Everyone
When entering the hotel regardless of time of day and we'd greeted with a swarm of mosquitoes. I was a hot weekend but still not the best welcoming for sure. The front desk was nice and service was fast. The valet was also nice. We required a crib for our stay and basically the house keeping came and dumped the box on the floor and handed me the sheets. I would have appreciated them offering to help setup considering my hands were full with the baby. The following morning we left and the room was to be cleaned, I know this is picky of me but the pillows weren't fluffed. If the bed is to be made and the comforter is perfectly crisp, shouldn't the pillows be fluffed. Overall I would not say it is the worst experience but also no where near the best.
great location near the new golden 1 center.
Everyone
The rooms were clean and spacious. Best bathroom I have seen in long time. The staff was very friendly. They checked in on me which made me felt special. The Grange Restaurant is super yummy! Beautiful old building but rooms are not small and dated! Loved it!
nice boutique style hotel in convenient location.
Everyone
When I first checked out the bathroom I noticed the complimentary earplugs, it wasn't until the following night I understood why they were there. The hotel, at least up to the 8th floor, is very loud on Saturday nights. The partying lasted until midnight. I don't mind the noise so much but if I had smaller kids I would definitely want to be made aware and prepared....so here's your warning if you have kids, it's loud. Friday morning at 6:45 AM I called to place my breakfast order. After 3 unanswered calls to roomservice, I contacted the front desk and I'm told to leave a message for them and they will call back to take my order....that's a new one but I did what I was told. 20 something minutes later I get a call back only to find out that their pastries won't be ready until after 8...on a Friday morning. That's amateur and I told them at the time. Maybe there was someone new in charge because they knew exactly how many people were staying there the night before and to still not have any breakfast pastries ready at breakfast time on a Friday morning at the so called best hotel in Sacramento is complete garbage. Life went on, but still, I stay at nice places to be catered to and something so basic is unacceptable. Room service the rest of the time was flawless. Stay here, it's a nice place. Until they build a Ritz or Four Seasons, this place is the best option in town.
pet friendly but found a huge roach in the bathroo
Everyone
Wife went into the bathroom and saw a roach that was 3" long.
Everyone
Room listing for 3 guests but only comfort for 2! Room are bit small..
very disappointing
Everyone
Accommodations, amenities, and service are not in line with price.
great location, & very helpful and friendly staff.
Everyone
The room was cozy, the bed was a good firmness, my robe was missing, but they did send one up upon request. We ate at the restaurant once for breakfast, it was very good, and the staff was friendly and professional.
nice hotel centrally located
Everyone
Very personable staff. Great central location with a view of the capital.
