Great design and art throughout. Will be back again if in the area.
Was a nice, quiet little room. Downside was that it was during a storming night, so the wind could be heard from the vents, and at times sounded like a train passing by.
We had no hot water the day we check in and no water at all the day we check out, we called the front desk and they offer free breakfast for the inconvenience when we got back home our card was changed for the "breakfast they had offered!"
Excellent!
Idk
This hotel is expensive for the price and parking, etc. was terrible.
Friendly and helpful staff
Love the vintage feel! Will definitely come back
The room was tiny and old not satisfied definitely not worth the $180 I spent for a night!
I liked the hotel and the view from 13th floor, but it can be located at a better neighborhood, but it is very close to Temple Cafe which made!
Great hotel Awesome restaurant Recommend staying here
Thanks for the perfect rating, Dwayne!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Citizen Hotel, Autograph Collection.Have a wonderful day!
We appreciate your feedback, Katherine.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
Great design and art throughout. Will be back again if in the area.
Thanks for the perfect rating, Brian! We can't wait to see you again soon for another amazing experience at The Citizen Hotel, Autograph Collection.
Was a nice, quiet little room. Downside was that it was during a storming night, so the wind could be heard from the vents, and at times sounded like a train passing by.
Thank you for this nice review, Michael!We're happy to hear you had a pleasant experience with us! It's great that you appreciated our comfortable accommodations. That's what we like to see! We also appreciate you taking the time to let us know what we can do to make your stay perfect. We'll address your feedback with our team as we look to improve for the future.We hope to share an even better experience with you soon!
We had no hot water the day we check in and no water at all the day we check out, we called the front desk and they offer free breakfast for the inconvenience when we got back home our card was changed for the "breakfast they had offered!"
Thank you for sharing your feedback, Itzel.It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our front desk staff and water system will be addressed with the appropriate members of our team so we may improve for the future.We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.
Excellent!
Thank you for the great rating, David! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Citizen Hotel, Autograph Collection! We hope you plan on staying with us again soon! We're looking forward to your next visit!
Idk
Thank you for the feedback, Teri. We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.
Thanks for the outstanding rating, Aaron!We're delighted your time at The Citizen Hotel, Autograph Collection was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.