- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
The Citizen Hotel, Autograph Collection
4.0 out of 5.0
4.2
out of 5
"Good!"
See all 92 reviews
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Recent guest reviews
Friendly staff. Great location near everything. The valet parking was handy and we had a great time.
I went to the Citizen Hotel on J Street in Sacramento for New Year's Eve, and it was so great! I got a corner room, and everything was clean, artfully decorated and cozy! A beautiful room! I asked the maid for extra soap and she was so kind and sweet and got it right away. The staff at the front desk were excellent too. This hotel is very close to everything, including public parking. Good restaurants in the vicinity as well. There is a nice little city park across the street. I loved the feel and looks of this hotel. If you are looking for a hotel that doesn't look sterile-modern, or motel-drab,...try this little gem in Downtown!
We have stayed at The Citizen over two dozen times. Hands down our favorite hotel in Sacramento. Friendly staff, unique charm, great location, and The Grange serves amazing food and drinks.
Good location, efficient valet parking with friendly and helpful attendants. Reception not particularly friendly but competent and quick. Check out was also quick. Restaurant was pricey so we did not go there. A good experience.
I was shocked at the hotel charging $10 a day to use the refrigerator! And $3 for a bottle of water is crazy. Very one knows those bottles cost 25 cents. No one likes to feel ripped off.
I adored this hotel. So convenient to many downtown Sacramento activities. I felt like I was walking into a Harry Potter adventure. Staff was super friendly. My bed was SO comfortable and my view was lovely. Great restaurant and bar and so much nicer than the giant hotel a few blocks away where my colleagues chose to stay. I will definitely stay here again and again!
The staff has been amazing over the past few weeks I've been coming into Sacramento from San Diego. I think the rooms are cool. I love all the political literature on the walls. I think the rooms were fairly small though. All is good though.
I will be coming to Sacramento for the next 10 weekends. I will be looking at coming to the hotel for each weekend.
I live in Dac but needed some time to relax so got a room here. Very polite staff, extremely clean, quiet room.
When entering the hotel regardless of time of day and we'd greeted with a swarm of mosquitoes. I was a hot weekend but still not the best welcoming for sure. The front desk was nice and service was fast. The valet was also nice. We required a crib for our stay and basically the house keeping came and dumped the box on the floor and handed me the sheets. I would have appreciated them offering to help setup considering my hands were full with the baby. The following morning we left and the room was to be cleaned, I know this is picky of me but the pillows weren't fluffed. If the bed is to be made and the comforter is perfectly crisp, shouldn't the pillows be fluffed. Overall I would not say it is the worst experience but also no where near the best.
The rooms were clean and spacious. Best bathroom I have seen in long time. The staff was very friendly. They checked in on me which made me felt special. The Grange Restaurant is super yummy! Beautiful old building but rooms are not small and dated! Loved it!
When I first checked out the bathroom I noticed the complimentary earplugs, it wasn't until the following night I understood why they were there. The hotel, at least up to the 8th floor, is very loud on Saturday nights. The partying lasted until midnight. I don't mind the noise so much but if I had smaller kids I would definitely want to be made aware and prepared....so here's your warning if you have kids, it's loud. Friday morning at 6:45 AM I called to place my breakfast order. After 3 unanswered calls to roomservice, I contacted the front desk and I'm told to leave a message for them and they will call back to take my order....that's a new one but I did what I was told. 20 something minutes later I get a call back only to find out that their pastries won't be ready until after 8...on a Friday morning. That's amateur and I told them at the time. Maybe there was someone new in charge because they knew exactly how many people were staying there the night before and to still not have any breakfast pastries ready at breakfast time on a Friday morning at the so called best hotel in Sacramento is complete garbage. Life went on, but still, I stay at nice places to be catered to and something so basic is unacceptable. Room service the rest of the time was flawless. Stay here, it's a nice place. Until they build a Ritz or Four Seasons, this place is the best option in town.
Wife went into the bathroom and saw a roach that was 3" long.
Room listing for 3 guests but only comfort for 2! Room are bit small..
Accommodations, amenities, and service are not in line with price.
The room was cozy, the bed was a good firmness, my robe was missing, but they did send one up upon request. We ate at the restaurant once for breakfast, it was very good, and the staff was friendly and professional.
Very personable staff. Great central location with a view of the capital.
We had a company Christmas party here. It was beautiful. The room was VERY small, and had no tub only a shower but it was clean and the bed was comfy.
Citizen Hotel is highly recommended. It is in close vicinity to nice restaurants and bars. They offer great service and the room are very comfortable.
Great hotel in a good location in downtown Sacramento. Close to bars & nice restaurants. Highly recommend.
Hotel highlights
- Walking distance to Golden1Center and California State Capitol
- Free WiFi and wired Internet in public areas
- Onsite dining
- Fitness center
The Citizen Hotel, Autograph Collection places you in Downtown Sacramento, within a leisurely stroll of popular sights such as Golden1Center and California State Capitol. This 196-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a fitness center. Located centrally in Sacramento, it's also close to Fort Sutter State Historical Park and Sacramento Zoo.
Dining
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is available for a fee.
Rooms
The Citizen Hotel, Autograph Collection's 196 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. 32-inch flat-screen TVs are available for entertainment, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, phones, and ironing boards are also available.
Property features
Guests of The Citizen Hotel, Autograph Collection enjoy a fitness center, free WiFi in public areas, and 8 meeting rooms. Valet parking is offered for USD 28.00 per day. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include conference space, a business center, and a porter/bellhop.
Guest reviews for The Citizen Hotel
Everyone
Friendly staff. Great location near everything. The valet parking was handy and we had a great time.
wonderful hotel in downtown sacramento!
Everyone
I went to the Citizen Hotel on J Street in Sacramento for New Year's Eve, and it was so great! I got a corner room, and everything was clean, artfully decorated and cozy! A beautiful room! I asked the maid for extra soap and she was so kind and sweet and got it right away. The staff at the front desk were excellent too. This hotel is very close to everything, including public parking. Good restaurants in the vicinity as well. There is a nice little city park across the street. I loved the feel and looks of this hotel. If you are looking for a hotel that doesn't look sterile-modern, or motel-drab,...try this little gem in Downtown!
Couples
We have stayed at The Citizen over two dozen times. Hands down our favorite hotel in Sacramento. Friendly staff, unique charm, great location, and The Grange serves amazing food and drinks.
overnite stay
Everyone
Good location, efficient valet parking with friendly and helpful attendants. Reception not particularly friendly but competent and quick. Check out was also quick. Restaurant was pricey so we did not go there. A good experience.
extra charges
Couples
I was shocked at the hotel charging $10 a day to use the refrigerator! And $3 for a bottle of water is crazy. Very one knows those bottles cost 25 cents. No one likes to feel ripped off.
spectacular charm!
Everyone
I adored this hotel. So convenient to many downtown Sacramento activities. I felt like I was walking into a Harry Potter adventure. Staff was super friendly. My bed was SO comfortable and my view was lovely. Great restaurant and bar and so much nicer than the giant hotel a few blocks away where my colleagues chose to stay. I will definitely stay here again and again!
the staff is awesome
Everyone
The staff has been amazing over the past few weeks I've been coming into Sacramento from San Diego. I think the rooms are cool. I love all the political literature on the walls. I think the rooms were fairly small though. All is good though.
nice people, great location,
Everyone
I will be coming to Sacramento for the next 10 weekends. I will be looking at coming to the hotel for each weekend.
Everyone
I live in Dac but needed some time to relax so got a room here. Very polite staff, extremely clean, quiet room.
average boutique hotel
Everyone
When entering the hotel regardless of time of day and we'd greeted with a swarm of mosquitoes. I was a hot weekend but still not the best welcoming for sure. The front desk was nice and service was fast. The valet was also nice. We required a crib for our stay and basically the house keeping came and dumped the box on the floor and handed me the sheets. I would have appreciated them offering to help setup considering my hands were full with the baby. The following morning we left and the room was to be cleaned, I know this is picky of me but the pillows weren't fluffed. If the bed is to be made and the comforter is perfectly crisp, shouldn't the pillows be fluffed. Overall I would not say it is the worst experience but also no where near the best.
