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Holiday Inn Sacramento Downtown-Arena

3.0 out of 5.0

Recent guest reviews

So, after a horrible experience with my reservations at Extended Stay, I had Orbitz contact Holiday Inn to see if they could switch my 2 rooms to Holiday Inn. I was on hold for a bit with Orbitz, so I called directly while still on hold with her and Seth answered and confirmed he was actually speaking to them, but to go ahead and come on over and he'd help us out. He advised me he was closing out the previous night (because it was now after 3am...after a 8 hr drive from LA & spending 1 hr at Extended Stay trying to get our reservations fixed), but to head over. We hop back in our cars & make the 10 minute drive. As we walk in, I ask for Seth & I hear him answer from the other end. He was just finishing up the close-out & got us checked in right away. He was able to get us side-by-side rooms (7 ppl), which was not extremely important to us by this time, but was greatly appreciated. Rooms were clean, stocked and beds comfy...although I probably could have slept on bricks by this time and with my level of frustration with Extended Stay. We awoke to only find 1 coffee cup, but my boyfriend went downstairs and they sent someone right up with more. My sisters room next door was also clean & comfy and stocked well. I have stayed here twice before for different family events & both additional times have been great as well. Next time I will not second guess myself and just go ahead and book with HI the first time around. Thanks again Seth for saving our night!

This place was BIZZEEE when we arrived! But in spite of that, and the construction cones in the parking lot, we were taken care of fast and friendly! Great bar with nice food. The room was spacious and clean. Close to Old Town Sac and the new Event Center! That's it! I would definitely recommend.

Like: - staff, for the most part - location - breakfast & restaurant staff Dislike: - some furniture in room didn't fit - office chair very uncomfortable and wrong height for desk/table thing - no outlets near bed - staff person tried to deliver complimentary snack but pounded not knocked the door, and didn't announce himself. Very strange. - shower diverter dripped. Annoying noise - no mini fridge for my leftovers

We picked to this hotel because we were going to a concert at the golden one arena and this hotel was the perfect location to be able to walk safely. Also this hotel is very close to old town Sacramento within walking distance

Hotel within 2 blocks of train station old sac and golden one center and Starbucks

To begin, you may pay $24/night for valet parking or use the parking garage and pay 1/2 that per night. Secondly, check-in staff very friendly and helpful. Hotel dining very convenient and somewhat affordable.

Hotel has minimal amenities. Restaurant food is overpriced and tasteless. Airline food would be better. Desk chair in room is far too low (unless you like a desk at chin height....) Rollers on chair are not suited for carpet, so it is difficult to position chair. (Carpet rollers have to be ball type, not cylinder type. Holiday Inn opted for the cheap roller (cynlinder) so chair has to be lifted and dragged into place.)

This location is great for games or events at the new Golden 1 center and the downtown area of Sacramento. The bed sucks, the size of the bathroom was small. You're paying for location. Golden 1 Center is 1 block away and historical downtown is right next to it, with tons of food and bar options. Parking is a fee, if you have a large Truck or lifted vehicle you have to valet or else you're truck won't fit in the parking garage. I booked this room through orbitz and they double charged my card, if I hadn't noticed they would have just left it. Overall, 220$ for the room was excessive it's a room I shouldn't have paid more than 150$ for.

Perfect place to stay if your going to events at new Golden 1 Arena, lots of restaurant options and walking distance to old Town.

The valet staff they were very helpful and friendly . It took a really long time to check in there was one person in front of me. And when I went to check out it took even longer there was only one person in front of me it was extremely slow and frustrating . Wish the bar had a happy hour. But other than that I would recommend a hotel right location .

Nice location, decent rooms. Sort of pricy for a holiday inn but nice.

It was a good hotel, just very busy, our check in time was at 3pm, but we arrived a little early to check in but our room wasn't ready, we ended up waiting hour and a half!

This hotel is 8 blocks from the capitol West Steps and footsteps from a Macy's store. There is a restaurant in the building, which is ok offering current and popular fare.

Staff was fantastic, polite, helpful. Location was perfect. Easy walk to marathon start at Raley field. Amenities...no fridge in room and oddly, no liners in trash cans. Otherwise, room was clean and comfortable.

There were bugs in the room, and couldn't rest. The staff wouldn't compensate me for my one night stay being I had to fly out the next morning.

I was very comfortable great pillows The staff was excellent

Pretty decent hotel with average rooms and amenities. However location is awesome and very close to old Sacramento. Plenty of things to do and eat in the area.

Like old town and area. Perfect location to relax, shop, dine and go to laughs unlimited comedy club.

Very clean hotel and great staff we would stay again

Staff to a person were friendly and helpful. Very clear on directions, parking, tips and 'tricks' of getting around. Layout is a bit odd when you check-in if you have a car. There are some shops and mall across from the hotel and a bit run down, but I didn't have any problems - just a visual thing.

300 J St Sacramento CA

Hotel highlights

  • Walking distance to California State Railroad Museum and Crocker Art Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Sacramento, Holiday Inn Sacramento Downtown-Arena is within a 5-minute walk of California State Railroad Museum and within 15 minutes of other popular attractions like Crocker Art Museum. This 3-star hotel has 359 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center. Located in central Sacramento, the hotel is also near California State Capitol and Historic Governor's Mansion.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with breakfast, available for a fee.


Rooms

The 359 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Video-game consoles, ironing boards, and desks are also standard.


Property features

At Holiday Inn Sacramento Downtown-Arena, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 30.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 14 meeting rooms, conference space, and a business center.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Holiday Inn Sacramento Downtown-Arena

Everyone (13) Business (17) Couples (16) Family (11) Friends (6) Other (6)
5

seth to the rescue...

Everyone

So, after a horrible experience with my reservations at Extended Stay, I had Orbitz contact Holiday Inn to see if they could switch my 2 rooms to Holiday Inn. I was on hold for a bit with Orbitz, so I called directly while still on hold with her and Seth answered and confirmed he was actually speaking to them, but to go ahead and come on over and he'd help us out. He advised me he was closing out the previous night (because it was now after 3am...after a 8 hr drive from LA & spending 1 hr at Extended Stay trying to get our reservations fixed), but to head over. We hop back in our cars & make the 10 minute drive. As we walk in, I ask for Seth & I hear him answer from the other end. He was just finishing up the close-out & got us checked in right away. He was able to get us side-by-side rooms (7 ppl), which was not extremely important to us by this time, but was greatly appreciated. Rooms were clean, stocked and beds comfy...although I probably could have slept on bricks by this time and with my level of frustration with Extended Stay. We awoke to only find 1 coffee cup, but my boyfriend went downstairs and they sent someone right up with more. My sisters room next door was also clean & comfy and stocked well. I have stayed here twice before for different family events & both additional times have been great as well. Next time I will not second guess myself and just go ahead and book with HI the first time around. Thanks again Seth for saving our night!

By , from US on Jun 26, 2017

Review comment responded on Jul 4, 2017

Thank you so much for sharing your experience with us. I will be sure to share this with Seth. It is a pleasure to hear that he was able to take care of you. I look forward to having you back again.

5

nice, clean and efficient!

Everyone

This place was BIZZEEE when we arrived! But in spite of that, and the construction cones in the parking lot, we were taken care of fast and friendly! Great bar with nice food. The room was spacious and clean. Close to Old Town Sac and the new Event Center! That's it! I would definitely recommend.

By , from Stockton, CA on May 12, 2017

2

meh

Everyone

Like: - staff, for the most part - location - breakfast & restaurant staff Dislike: - some furniture in room didn't fit - office chair very uncomfortable and wrong height for desk/table thing - no outlets near bed - staff person tried to deliver complimentary snack but pounded not knocked the door, and didn't announce himself. Very strange. - shower diverter dripped. Annoying noise - no mini fridge for my leftovers

By on May 11, 2017

4

perfect location

Everyone

We picked to this hotel because we were going to a concert at the golden one arena and this hotel was the perfect location to be able to walk safely. Also this hotel is very close to old town Sacramento within walking distance

By on May 10, 2017

4

no need to drive

Everyone

Hotel within 2 blocks of train station old sac and golden one center and Starbucks

By on Apr 6, 2017

3

great location near century1 arena! just walk thru

Everyone

To begin, you may pay $24/night for valet parking or use the parking garage and pay 1/2 that per night. Secondly, check-in staff very friendly and helpful. Hotel dining very convenient and somewhat affordable.

By on Mar 29, 2017

2

minimal service for maximum price

Everyone

Hotel has minimal amenities. Restaurant food is overpriced and tasteless. Airline food would be better. Desk chair in room is far too low (unless you like a desk at chin height....) Rollers on chair are not suited for carpet, so it is difficult to position chair. (Carpet rollers have to be ball type, not cylinder type. Holiday Inn opted for the cheap roller (cynlinder) so chair has to be lifted and dragged into place.)

By on Mar 29, 2017

3

downtown location great! near golden 1 center

Everyone

This location is great for games or events at the new Golden 1 center and the downtown area of Sacramento. The bed sucks, the size of the bathroom was small. You're paying for location. Golden 1 Center is 1 block away and historical downtown is right next to it, with tons of food and bar options. Parking is a fee, if you have a large Truck or lifted vehicle you have to valet or else you're truck won't fit in the parking garage. I booked this room through orbitz and they double charged my card, if I hadn't noticed they would have just left it. Overall, 220$ for the room was excessive it's a room I shouldn't have paid more than 150$ for.

By , from CA on Mar 12, 2017

4

nice hotel close to new golden 1 arena

Everyone

Perfect place to stay if your going to events at new Golden 1 Arena, lots of restaurant options and walking distance to old Town.

By , from medford Oregon on Feb 17, 2017

4

i was pleasantly surprised

Everyone

The valet staff they were very helpful and friendly . It took a really long time to check in there was one person in front of me. And when I went to check out it took even longer there was only one person in front of me it was extremely slow and frustrating . Wish the bar had a happy hour. But other than that I would recommend a hotel right location .

By on May 19, 2016