It was in the middle of downtown. I never had a problem to find something to do. The staff is super friendly and always willing to help. The gift shop in the lobby was a life saver for me.
Walking distance to amazing mall and old Sacramento
Clean
Car was broken into in the parking lot, placed seemed old needs a remodel
Standard Holiday Inn next to the Sacramento Kings coliseum
Like: good location, close to mall and old sac.walking distance to many shops and restaurants. Didn’t like: expensive parking fee ($30 per day), rooms not spacious, homeless people hanging around entry ways. No vent in bathroom,
The staff was very nice. But the room had nothing but a Keurig very few coffee cups, and no linens for the pull out couch. No fridge, no microwave, no view. The mattress felt old. A paltry bit of amenities for the $225 price tag, then charged me $30 to park.
Great area and location
Cleanliness and staff was very attentive to needs
The staff were wonderful helpful accommodating the location of the hotel is perfect for food and entertainment
Nice hotel, great value and very friendly service. Centrally located and easy to walk around. Good for pets.
Excellent location!! Parking garage is super close. Able to bring our Golden Retriever, though pet fee is high ($75/night)
Located in Downtown Sacramento, Holiday Inn Sacramento Downtown-Arena, an IHG Hotel is within a 10-minute walk of popular sights such as Golden 1 Center and Tower Bridge. This 3-star hotel has 359 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.
Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.
At Holiday Inn Sacramento Downtown-Arena, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 20.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.
It was in the middle of downtown. I never had a problem to find something to do. The staff is super friendly and always willing to help. The gift shop in the lobby was a life saver for me.
Walking distance to amazing mall and old Sacramento
Dear Janice, I'm glad that our location was well suited to your visit. We appreciate your feedback and hope to host you again soon. Sincerely, Barry M. Miller General Manager
Clean
Dear Carlos vizcarra, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Barry M. Miller General Manager
Car was broken into in the parking lot, placed seemed old needs a remodel
Dear dennis, We appreciate you taking the time to write a review and for choosing our hotel. What you experienced is not indicative of our norm. The safety of our guests and their belongings is our top priority; I sincerely apologize that the incident beyond the control of our hotel negatively impacted your stay. We hope to have the opportunity to welcome you again with a flawless experience. Thank you again for writing. Sincerely, Barry M. Miller General Manager
Standard Holiday Inn next to the Sacramento Kings coliseum
Dear Kory, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable at our Holiday Inn Sacramento Downtown-Arena location; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Barry M. Miller General Manager
Like: good location, close to mall and old sac.walking distance to many shops and restaurants. Didn’t like: expensive parking fee ($30 per day), rooms not spacious, homeless people hanging around entry ways. No vent in bathroom,
Dear Fong, While we are pleased to learn that our location was ideal for your trip, we regret that we did not meet all of your expectations. I apologize for your frustrations with the parking fee and for the absence of a vent in the bathroom. We hope to welcome you back with a WOW experience in the near future. Sincerely, Barry M. Miller General Manager
The staff was very nice. But the room had nothing but a Keurig very few coffee cups, and no linens for the pull out couch. No fridge, no microwave, no view. The mattress felt old. A paltry bit of amenities for the $225 price tag, then charged me $30 to park.
Dear Julie, I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Barry M. Miller General Manager
Great area and location
Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed our great area as well as our great location. Please plan to visit us again the next time you travel to the area. Best, Barry M. Miller General Manager
Dear David A,Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Barry M. MillerGeneral Manager