Like: good location, close to mall and old sac.walking distance to many shops and restaurants. Didn’t like: expensive parking fee ($30 per day), rooms not spacious, homeless people hanging around entry ways. No vent in bathroom,
The staff was very nice. But the room had nothing but a Keurig very few coffee cups, and no linens for the pull out couch. No fridge, no microwave, no view. The mattress felt old. A paltry bit of amenities for the $225 price tag, then charged me $30 to park.
Great area and location
Cleanliness and staff was very attentive to needs
The staff were wonderful helpful accommodating the location of the hotel is perfect for food and entertainment
Nice hotel, great value and very friendly service. Centrally located and easy to walk around. Good for pets.
Excellent location!! Parking garage is super close. Able to bring our Golden Retriever, though pet fee is high ($75/night)
Proximity to most of the attractions. Old Town Sacramento a very short stroll away. Mall also close by.
Always a wonderful stay. The staff was super helpful, and food was great!
K Street Mall and Old Sacramento just steps outside the door. Clean modern hotel. Helpful staff.
Friendly, convenient to my event, nice bar and staff. Dislike... Price!
Things I liked: -Window can be perched open to allow for air coming inside room (but it feels a little scary propping it open—like it's going to fall out). -Bed was big and comfortable (blankets less comfortable, bring your own). -Bathtub was nice/deep (but it did have a ledge that you can't lean back on easily) -Room was spacious. Things I didn't like: -The A/C isn't very good and the down button was not working well. Had to rely on fan and window air. -Parking is a bit tricky due to location, so I had to pay additional $20 a night for parking. -Carpet feels gross to step on (but this one might just be me so it doesn't factor into rating). -Could not close curtains all the way (this really bothered me, I like my privacy). -I got these text-messages from a person named Alexa about the room I was staying in and it made me feel uncomfortable. -Lastly, one of the elevators didn't open as we got to the ground floor. Had to open it with the button—which is fine, but it scared us a minute. For the money spent, I was a bit disappointed. I could've had a more enjoyable stay at an inn I know well.
Located in Downtown Sacramento, Holiday Inn Sacramento Downtown-Arena, an IHG Hotel is within a 5-minute walk of Golden 1 Center and within 15 minutes of other popular attractions like Tower Bridge. This 3-star hotel has 359 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.
All 359 rooms feature coffee makers, free weekday newspapers, and free local calls. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Other standard amenities include video-game consoles, safes, and ironing boards.
At Holiday Inn Sacramento Downtown-Arena, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 20.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.
Like: good location, close to mall and old sac.walking distance to many shops and restaurants. Didn’t like: expensive parking fee ($30 per day), rooms not spacious, homeless people hanging around entry ways. No vent in bathroom,
The staff was very nice. But the room had nothing but a Keurig very few coffee cups, and no linens for the pull out couch. No fridge, no microwave, no view. The mattress felt old. A paltry bit of amenities for the $225 price tag, then charged me $30 to park.
Dear Julie, I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Barry M. Miller General Manager
Great area and location
Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed our great area as well as our great location. Please plan to visit us again the next time you travel to the area. Best, Barry M. Miller General Manager
Dear Anonymous, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Barry M. Miller General Manager
Thank you, for your feedback
Cleanliness and staff was very attentive to needs
We are pleased you found our staff attentive and facility clean. We thank you for your business and hope you return.
The staff were wonderful helpful accommodating the location of the hotel is perfect for food and entertainment
Thank you for staying with us and sharing your feedback about our location and staff.
Thanks for the positive score and we hope you will stay with again when visiting Sacramento.
Nice hotel, great value and very friendly service. Centrally located and easy to walk around. Good for pets.
Hi George, Thank you for choosing to stay with us and share your experience. We are pleased you our team friendly and location convenient. We look to having you your pets return - again thanks.
Thank you for being with us and your 5 Star Review - we hope to serve you again the future.
Dear Fong, While we are pleased to learn that our location was ideal for your trip, we regret that we did not meet all of your expectations. I apologize for your frustrations with the parking fee and for the absence of a vent in the bathroom. We hope to welcome you back with a WOW experience in the near future. Sincerely, Barry M. Miller General Manager